- Liked: Cleanliness, amenities, property conditions & facilities
- Disliked: Staff & service
Check in at the property is 3pm. I arrived at 5:15pm to check in. My room was not ready. I had to wait 30 minutes for my room to be cleaned. What was upsetting is the staff and Manager did not care. To them it was not a big deal that I had to wait. I’ve never been treated with such disrespect at any hotel. They never even apologized for the delay. The attitude was “you’ll need to wait can you just stand off to the side”.