- Liked: Cleanliness, staff & service, property conditions & facilities
My first night was my actual birthday and they didn’t have the whirlpool suite I had prepaid and put me in a standard king suite. The bed and pull out bed were not comfortable, the pillows were to soft. The tub took forever to drain and you had to hold the toilet handle to flush. The next day was my best friends birthday and luckily we got the whirlpool suite for the second night at least. They tried to make it up to us by buying a round of drinks for us and comping the parking. The staff was friendly and very apologetic. For the overall experience it was good just leery about booking the whirlpool suite again which was the main reason I booked this particular hotel.