This was the worst hotel I've been too in a long time, let me break down my entire experience.
I woke up the first morning with stomach pain. I went down to the front desk and noticed that they had yogurt for sale. I bought the yogurt and asked the lady if they had spoons.
She said no.
Not, one moment or let me see what I can do, just no.
This is a 4-star hotel, with a restaurant and room service, and you're telling me you don't have a spoon?
I ended up finding a plastic fork from a meal I had the other day and used that.
The next issue I had was with room service, I needed a bottle opener and called the front desk, went to voicemail.
Annoyed I went down stairs and there was a dude just chillin behind the counter doing nothing. I got a bottle opener from him and went back to my room.
Here's where the real fun begins:
The power goes out.
Pitch black in the room.
Not a single announcement is being made over the PA system.
So I find the stairwell and journey down to the main lobby with the rest of the patrons.
There's a fire truck in the lobby driveway and maintenance workers walking around.
Eventually an employee made an announcement (not using the PA, but by voice in the lobby) that there was a leak that had busted a fuse.
I cannot fit my entire experience in this comment, don’t book here.