Title: Hotel Plaza Magnolias Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=7717156&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Plaza Magnolias Savor flavors from around the world at this hotel’s international restaurant. Relax in a lush garden setting after exploring local museums. ## Photo gallery for Hotel Plaza Magnolias ![International cuisine - Hotel Plaza Magnolias (San Cristóbal de las Casas)](https://images.trvl-media.com/lodging/8000000/7720000/7717200/7717156/3cca43b3.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Penthouse, 2 Bedrooms | Living room | Flat-screen TV - Hotel Plaza Magnolias (San Cristóbal de las Casas)](https://images.trvl-media.com/lodging/8000000/7720000/7717200/7717156/f6f72808.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Bar (on property) - Hotel Plaza Magnolias (San Cristóbal de las Casas)](https://images.trvl-media.com/lodging/8000000/7720000/7717200/7717156/bde2d6b0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior - Hotel Plaza Magnolias (San Cristóbal de las Casas)](https://images.trvl-media.com/lodging/8000000/7720000/7717200/7717156/6e59dfb5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![International cuisine - Hotel Plaza Magnolias (San Cristóbal de las Casas)](https://images.trvl-media.com/lodging/8000000/7720000/7717200/7717156/ab670416.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Near San Cristóbal de las Casas Cathedral, Hotel Plaza Magnolias offers a vibrant retreat with an on-site international cuisine restaurant and bar. Explore the nearby Museo de San Cristóbal, then relax in the garden or take advantage of laundry facilities, bike rentals, free self parking and 24-hour front desk. ## Reviews 8.6 Excellent ## Popular amenities - Parking included - Free Wi-Fi - Restaurant - Breakfast available - Bar - Laundry room £87 includes taxes & fees 12 Jan - 13 Jan ## Room options ### Check availability for these dates Tonight [Jan 7 - Jan 8](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-07&endDate=2026-01-08&selected=7717156&PinnedHotelID=7717156&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-07&endDate=2026-01-08&selected=7717156&PinnedHotelID=7717156&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 8 - Jan 9](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=7717156&PinnedHotelID=7717156&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=7717156&PinnedHotelID=7717156&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 9 - Jan 11](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=7717156&PinnedHotelID=7717156&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=7717156&PinnedHotelID=7717156&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 16 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=7717156&PinnedHotelID=7717156&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=7717156&PinnedHotelID=7717156&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed 3+ beds Showing 4 of 4 rooms ### View all photos for Double Room, 2 Double Beds ![Double Room, 2 Double Beds | In-room safe, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/8000000/7720000/7717200/7717156/777e824e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room, 2 Double Beds 7.8 Good 15 reviews ### Highlights Heating Free cots/infant beds Flat-screen TV Blackout curtains Private bathroom Rainfall showerhead Hairdryer Free bottled water - 323 sq ft - Sleeps 4 - 2 Double Beds ### View all photos for Junior Room ![Junior Room | In-room safe, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/8000000/7720000/7717200/7717156/c8ed7f14.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Room 10.0 Exceptional 2 reviews ### Highlights Fireplace Heating Free cots/infant beds Flat-screen TV Blackout curtains Bidet Rainfall showerhead Private bathroom - 377 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Penthouse, 2 Bedrooms ![Penthouse, 2 Bedrooms | In-room safe, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/8000000/7720000/7717200/7717156/f4396078.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Penthouse, 2 Bedrooms ### Highlights Separate dining area Heating Free cots/infant beds Flat-screen TV Blackout curtains 2 bedrooms Private bathroom Rainfall showerhead - 538 sq ft - 2 bedrooms - City view - Sleeps 6 - 1 King Bed and 2 Double Beds ### View all photos for Standard Room, 1 King Bed ![Standard Room, 1 King Bed | In-room safe, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/8000000/7720000/7717200/7717156/c539d270.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed 7.6 Good 5 reviews ### Highlights Heating Free cots/infant beds Flat-screen TV Blackout curtains Private bathroom Rainfall showerhead Hairdryer Free bottled water - 323 sq ft - Sleeps 2 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSan-Cristobal-De-Las-Casas-Hotels-Hotel-Plaza-Magnolias.h7717156.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSan-Cristobal-De-Las-Casas-Hotels-Hotel-Plaza-Magnolias.h7717156.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C16.73569%2C-92.63702&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=I6uh2J6OgyLSaDtjyNGkAiRa0IQ=) No.14 Insurgentes, Centro Historico, San Cristóbal de las Casas, CHIS, 29200 #### What's nearby - Plaza 31 de Marzo \- 2 min walk \- 0.1 miles - Santo Domingo Handicraft Market \- 2 min walk \- 0.1 miles - Museo de San Cristóbal \- 2 min walk \- 0.1 miles - Mesoamerican Museum of Jade \- 3 min walk \- 0.2 miles - San Cristóbal de las Casas Cathedral \- 3 min walk \- 0.2 miles #### Getting around - Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl) - 72 min drive #### Restaurants - ‪Histórico Café Tostador - ‬2 min walk - ‪Hamburguezas De San Francisco - ‬1 min walk - ‪Café Bar 500 Noches San Cristóbal - ‬2 min walk - ‪Estacion 1528 - ‬2 min walk - ‪Tacos y carnes "Los Revolcados - ‬2 min walk ## About this property ### Hotel Plaza Magnolias Hotel near San Cristóbal de las Casas Cathedral Located close to Museo de San Cristóbal and Church of San Nicolás, Hotel Plaza Magnolias provides a terrace, a garden and laundry facilities. Be sure to enjoy a meal at the on-site international cuisine restaurant. In addition to a bar, guests can connect to free in-room WiFi. Additional perks include: - Free self-parking - Cooked-to-order breakfast (surcharge), express check-out and tour/ticket information - A 24-hour front desk, a front desk safe and luggage storage Room features All 77 rooms include amenities, such as free WiFi, safes and free bottled water. Other conveniences in all rooms include: - Rainfall showers, free toiletries and hairdryers - Free infant beds, heating and daily housekeeping ## Similar properties ![Terrace/patio](https://images.trvl-media.com/lodging/36000000/35730000/35727400/35727390/60bda2cb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Plaza Magnolias Suites Zona Centro - Parking included - Free Wi-Fi - Breakfast available - Laundry room 8.8 Excellent 132 reviews £52 includes taxes & fees 6 Feb - 7 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-07&selected=35727390&PinnedHotelID=35727390&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby sitting area](https://images.trvl-media.com/lodging/18000000/17750000/17749300/17749230/2546bb13.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Palace Inn SCLC Zona Centro - Pet-friendly - Parking included - Free Wi-Fi - Air-conditioning 9.0 Wonderful 398 reviews £37 includes taxes & fees 9 Jan - 10 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-10&selected=17749230&PinnedHotelID=17749230&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby sitting area](https://images.trvl-media.com/lodging/77000000/76040000/76033400/76033318/c1c67f3f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Palacio de Moctezuma Zona Centro - Parking included - Free Wi-Fi - Restaurant - Breakfast available 9.2 Wonderful 32 reviews £36 includes taxes & fees 10 Jan - 11 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-10&endDate=2026-01-11&selected=76033318&PinnedHotelID=76033318&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/3000000/2060000/2059300/2059298/fd4b4c6b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa Mexicana Hotel San Cristóbal de las Casas - Spa - Free Wi-Fi - Restaurant - Breakfast available 8.8 Excellent 342 reviews £43 includes taxes & fees 29 Jan - 30 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=2059298&PinnedHotelID=2059298&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/55000000/54570000/54564400/54564370/039fd143.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Rocaval San Cristóbal de las Casas - Pet-friendly - Parking included - Free Wi-Fi - Restaurant 8.6 Excellent 196 reviews £43 includes taxes & fees 16 Jan - 17 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=54564370&PinnedHotelID=54564370&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/2000000/1870000/1867100/1867057/8636e480.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Mansion del Valle Barrio de La Merced - Free Wi-Fi - Restaurant - Breakfast available - Business services 8.8 Excellent 468 reviews £46 includes taxes & fees 6 Feb - 7 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-07&selected=1867057&PinnedHotelID=1867057&HadPinnedHotel=true®ionId=-1&adults=2) ![Garden](https://images.trvl-media.com/lodging/11000000/10230000/10228300/10228223/2fb440c3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Grand Maria Zona Centro - Free Wi-Fi - Restaurant - Breakfast available - Housekeeping 9.4 Exceptional 298 reviews £40 includes taxes & fees 11 Jan - 12 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-11&endDate=2026-01-12&selected=10228223&PinnedHotelID=10228223&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/97000000/96430000/96425100/96425091/3cde56fd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Mukul Na San Cristóbal de las Casas - Parking included - Free Wi-Fi - Restaurant - Bar 9.2 Wonderful 197 reviews £28 includes taxes & fees 13 Jan - 14 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-13&endDate=2026-01-14&selected=96425091&PinnedHotelID=96425091&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/17000000/16900000/16899900/16899861/d186b14c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Tepeyac Barrio de Guadalupe - Free Wi-Fi - Restaurant - Breakfast available - Laundry room 9.0 Wonderful 139 reviews £36 includes taxes & fees 9 Jan - 10 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-10&selected=16899861&PinnedHotelID=16899861&HadPinnedHotel=true®ionId=-1&adults=2) ![In-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/8000000/7520000/7511300/7511236/9ccbbb63.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Diego de Mazariegos Zona Centro - Parking included - Free Wi-Fi - Restaurant - Breakfast available 8.8 Excellent 546 reviews £52 includes taxes & fees 6 Feb - 7 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-07&selected=7511236&PinnedHotelID=7511236&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Height restrictions apply for on-site parking - Free 24-hour offsite parking within 150 metres - Free secured self parking on site - Limited on-site self parking ### Food and drink - Daily cooked-to-order breakfast available 7:00 AM to noon for a fee: MXN 75 to 150 per person - A bar/lounge - A restaurant - Snack bar/deli ### Family friendly - In-room cot - Laundry facilities - Snack bar/deli ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Housekeeping (daily) - Tour and ticket assistance ### Outdoors - Garden - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Grab bar near toilet - Raised toilet seat - Upper floors accessible by stairs only - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - Reception hall ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Free cot ### Bathroom - Free toiletries - Hair dryer - Rainfall showerhead - Shampoo - Shower - Towels provided ### Entertainment - Flat-screen TV ### Food and drink - Free bottled water - Limited room service ### More - Heating - Iron/ironing board - Phone - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Early check-in subject to availability Contactless check-in and check-out are available Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out Late check-out subject to availability Express check-out available ### Special check-in instructions Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Fee for cooked-to-order breakfast: approximately MXN 75 to 150 per person The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts No pets and no service animals are allowed at this property Alcohol is not permitted at this property Parking height restrictions apply This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Hotel Plaza Magnolias Hotel Plaza Magnolias San Cristobal de las Casas Magnolias Hotel Plaza Magnolias Cristobal las Plaza Magnolias San Cristobal de las Casas Hotel Plaza Magnolias Hotel Hotel Plaza Magnolias San Cristóbal de las Casas Hotel Plaza Magnolias Hotel San Cristóbal de las Casas ## Frequently asked questions ### Is Hotel Plaza Magnolias pet-friendly? ### How much does it cost to stay at Hotel Plaza Magnolias? ### How much is parking at Hotel Plaza Magnolias? ### What time is check-in at Hotel Plaza Magnolias? ### What time is check-out at Hotel Plaza Magnolias? ### Where is Hotel Plaza Magnolias located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Plaza Magnolias Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.0 Cleanliness ### 9.4 Location ### 8.8 Staff & service ### 9.0 Eco-friendliness ### 8.6 Property conditions & facilities 10 - Excellent 300 8 - Good 208 6 - Okay 68 4 - Poor 15 2 - Terrible 14 ## Reviews ### 10/10 Excellent #### JOHN 27 Dec 2025 Liked: Cleanliness, staff & service, property conditions & facilities Did not have breakfast at the hotel ##### JOHN Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Luis 2 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is an excellent property that I love to recommend in San Cristobal de las casas Chi ##### Luis Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Tangi L 23 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities My 3rd time I have stayed here. Love it!! Comfortable beds and great location. ##### Tangi L Stayed 7 nights in Sep 2025 ### 8/10 Good #### Daniel 5 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities Friendly staff with nice, clean rooms. Good restaurants around the area. ##### Daniel Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Peter 20 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Loved the Ambience. Very nice Hotel in a great part of town. ##### Peter Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### Kwok Kwong 23 Oct 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good location at the historic old town centre, close to all the main tourist attractions with lots os dining choices ##### Kwok Kwong Stayed 1 night in Oct 2023 ### 10/10 Excellent #### Paloma 10 Mar 2023 Liked: Staff & service, amenities, property conditions & facilities Beautiful decoration, great staff and wonderful access to activities. ##### Paloma Stayed 1 night in Mar 2023 ### 8/10 Good #### moira 4 May 2023 Liked: Cleanliness, staff & service, property conditions & facilities The hotel is centrally located and in a convenient location. ##### moira Stayed 3 nights in Apr 2023 ### 10/10 Excellent #### Frank 28 Mar 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A very special place ##### Frank Stayed 7 nights in Mar 2023 ### 10/10 Excellent #### Cesar 2 Jan 2025 Liked: Cleanliness, amenities All it’s ok ##### Cesar Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### Jose Luis 4 Dec 2022 Liked: Cleanliness, staff & service Very central ##### Jose Luis ### 10/10 Excellent #### Maria E De La 18 Mar 2023 Liked: Cleanliness, staff & service, property conditions & facilities Perfect location downtown. Walking distance to just about everywhere of interest. Unless you are lazy I recommend to eat elsewhere. Food is “‘ok’ but cheap. ##### Maria E De La Stayed 2 nights in Mar 2023 ### 8/10 Good #### Karime 31 Dec 2022 Liked: Cleanliness, staff & service Disliked: Amenities They don’t have heaters in every room, great beds, bedding and pillows. ##### Karime ### 10/10 Excellent #### FRANCISCO 22 Dec 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice and clean ##### FRANCISCO ### 8/10 Good #### Ernesto 22 Jul 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Property has excellent location. Hotel could'nt accomidate me with parking space. Rooms need some kind off ventilation, air condition or at least fans ##### Ernesto Stayed 7 nights in Jul 2022 ### 8/10 Good #### Patricia 5 Dec 2023 Liked: Cleanliness, staff & service, property conditions & facilities Por WIFI, the TV control and phone in the room didn't work Pretty stander. No elevator. It was clean and the stuff were nice. ##### Patricia Stayed 4 nights in Nov 2023 ### 2/10 Terrible #### PETER 31 Aug 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities This review is in 2 parts The Hotel The Staff Read other reviews carefully-- you will see mentions of a poor hotel and poor customer service. We booked the 2 bedroom penthouse on the 4th floor.Only stairs and no luggage carts and no assistance. The hotel is worn down.This is really not a hotel with services.Its more like a college dorm that rents rooms. These were issues with our suite. Lock did not work Light bulbs out,light switches not working. Kitchen sink faucet detached Metal garbage cans in bathrooms and kitchen are rusted. Windows are filthy inside and out. Windows in bathrooms have no handle or lock and left open 24/7.Very cold bathrooms 3 TVs in suite no remotes for 1 day after check in. Shower water handles are rusted and leaking No blinds on windows Entry door is a sliding glass patio door to a stairway. Old nasty kitchen utensils. No paper towels Had to request water and coffee kits. The Staff We booked and PREPAID a package for 3 nights including breakfast and parking. Upon check in the clerk asked for a card to pay. After the back and forth about prepayment I gave him a different card and said I would dispute the first charge.They received a double payment.To date no refund. Breakfast is in another hotel restaurant on another street.They only tell you when your looking for the in house restaurant and realize there is none. If you dial 101 for the front desk they never answer.You have to go find someone,who is almost always on their cell phone outside. ##### PETER Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Jazibe Yukie 5 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Todo me gustó. Volveré con mucho gusto ##### Jazibe Yukie Stayed 4 nights in Jan 2026 ### 10/10 Excellent #### Jose 5 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Excelente lugar, el personal siempre amable, el hotel céntrico, Las habitaciones limpias... Regresarían sin duda ##### Jose Stayed 4 nights in Jan 2026 ### 10/10 Excellent #### Paola Michelle 4 Jan 2026 Liked: Cleanliness, amenities Tanto la habitación estaba limpia como el personal muy amable. Lo único es que no cuenta con planchador ![](https://a.travel-assets.com/ugc/hotel-reviews/f330a50b-4b14-485e-a519-8feb3405070a-1767557338215.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/5f437c0b-ab06-4b05-9410-cb997716af28-1767557338750.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Paola Michelle Stayed 1 night in Dec 2025 ### 6/10 Okay #### Sandra 1 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities La habitación excelente. La recepcionista le falta amabilidad, muy apática y grosera ##### Sandra Stayed 1 night in Dec 2025 ### 2/10 Terrible #### J 27 Dec 2025 Disliked: Staff & service, amenities, property conditions & facilities Pésimo servicio, reserve en un hotel y me mandaron a otro. El hotel cuenta con dos instalaciones, yo hice mi reservación en el más grande el que cuenta con restaurante y cuando llegue al hotel, me salen que la reservación me la pasaron al otro hotel el más pequeño, el cual no cuenta con restaurante y es totalmente diferente al hotel que yo había echo reservación, su excusa es que como había reservado una habitación King size en el hotel grande ya no tenían y que por eso me habían dado en el otro hotel, al querer resolver el problema me dijeron que tenía que verlo directamente con la aplicación que ellos no podían hacer nada opte por ya quedarme en ese hotel ya que por ser temporada alta iba ser difícil conseguir otro hotel en ese momento. También cuando quise sacar mi coche del estacionamiento no pude, ya que el estacionamiento lo sobrellenan y me dijo el trabajador que si quería sacar mi coche tenía que esperarlo una hora y media para mover los coches y poder sacar el mio Pésimo servicio y profesionalismo de parte de estos dos hoteles, hacen lo que quieren con tu reservación ##### J Stayed 3 nights in Dec 2025 ### 2/10 Terrible #### Delina 27 Dec 2025 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service Mala atención ##### Delina Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Maria Luisa 23 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Personal amable y atentos, habitaciones muy amplias y limpias, muy tranquilo nada de ruido, el restaurante tiene comida muy rica y precios accesible. ![](https://a.travel-assets.com/ugc/hotel-reviews/c1642dce-a343-492a-889f-16f3777bc668-1766520786820.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Maria Luisa Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Alejandra Aguirre 8 Dec 2025 Liked: Cleanliness, property conditions & facilities Atencion super rapida ##### Alejandra Aguirre Stayed 1 night in Dec 2025 ## Expedia's Latest Trends ### Hotels > [Hotels near Eype Beach](https://www.expedia.co.uk/Eype-Beach-Hotels.0-l553248635978488719-0.Travel-Guide-Filter-Hotels) > > [Hyatt Regency Houston/Galleria](https://www.expedia.co.uk/Houston-Hotels-Hyatt-Regency-HoustonGalleria.h10620692.Hotel-Information) > > [InterContinental Bora Bora Resort and Thalasso Spa by IHG](https://www.expedia.co.uk/Bora-Bora-Hotels-InterContinental-Bora-Bora-Resort-And-Thalasso-Spa.h14637.Hotel-Information) > > [Kiplin Lodge Park](https://www.expedia.co.uk/Richmond-Hotels-Kiplin-Lodge-Park.h36814203.Hotel-Information) > > [The Mount Country Manor Hotel & Golf](https://www.expedia.co.uk/Birmingham-Hotels-The-Mount-Hotel.h34310.Hotel-Information) > > [Dei Borgognoni Hotel](https://www.expedia.co.uk/Rome-Hotels-Dei-Borgognoni-Hotel.h6899.Hotel-Information) > > [Lakeside Hotels near Lake Lucerne](https://www.expedia.co.uk/Lake-Lucerne-Hotels-Lakeside-Hotel.0-0-d6052087-tlakesidehotel.Travel-Guide-Filter-Hotels) > > [The Coniston Hotel and Country Estate](https://www.expedia.co.uk/Skipton-Hotels-The-Coniston-Hotel-And-Country-Estate.h4538856.Hotel-Information) > > [Hotels in Seattle](https://www.expedia.co.uk/Seattle-Hotels.d178307.Travel-Guide-Hotels) > > [Leonardo Royal Hotel London City - Tower of London](https://www.expedia.co.uk/London-Hotels-Leonardo-Royal-London-City-Tower-Hill.h530052.Hotel-Information) > > [Hotels in Glasgow](https://www.expedia.co.uk/Glasgow-Hotels.d1334.Travel-Guide-Hotels) > > [Cheap Hotels in Bur Dubai](https://www.expedia.co.uk/Bur-Dubai-Dubai-Hotels-Budget-Hotels.0-n6054337-0-tBudgetHotels.Travel-Guide-Filter-Hotels) > > [Mountain Hotels in Istanbul](https://www.expedia.co.uk/Istanbul-Hotels-Mountain-Hotel.0-0-d178267-tmountainhotel.Travel-Guide-Filter-Hotels) > > [Golden Tulip Bahrain](https://www.expedia.co.uk/Manama-Hotels-Golden-Tulip-Bahrain.h1396065.Hotel-Information) ### Flights > [Flights from Bouguenais (NTE) to Birmingham (BHX)](https://www.expedia.co.uk/lp/flights/nte/bhx/nantes-to-birmingham) > > [Flights from Newcastle-upon-Tyne (NCL) to Dubai (DXB)](https://www.expedia.co.uk/lp/flights/ncl/dxb/newcastle-to-dubai) > > [Flights from Harare (HRE) to Pretoria (PRY)](https://www.expedia.co.uk/lp/flights/hre/pry/harare-to-pretoria) > > [Flights from Paisley (GLA) to Arnavutköy (IST)](https://www.expedia.co.uk/lp/flights/gla/ist/glasgow-to-istanbul) ### Cars ### Activities > [Things to do in Sulawesi](https://www.expedia.co.uk/Things-To-Do-In-Sulawesi.d6049210.Travel-Guide-Activities) ### Packages > [Strete Gate Beach](https://www.expedia.co.uk/Strete-Gate-Beach-Dartmouth.d553248635978488713.Attraction) > > [St. Peter's Basilica](https://www.expedia.co.uk/St-Peters-Basilica-Vatican.d6074144.Attraction) > > [St. Mark's Basilica](https://www.expedia.co.uk/St-Marks-Basilica-Venice-City-Center.d503202.Attraction) ### Holiday Rentals ### General ---