- Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved everything about this hotel apart from the pool was ice cold. We only used it once during our 7 night stay as it was not heated and could not bear it for longer than a couple of minutes. I felt numb!! It definitely needs to be heated during the winter months. Also the other downer was the resort....Playa del Ingles was once a bustling lively resort but it’s now nearly deserted. Most bars and restaurants are closed and look like they have been for a few years. The main square is dead now with only a handful of bars/restaurants open. The touts who entice you into the bars/restaurants even said that the resort is not what it once was, even in summer apparently it’s just as quiet. The hotel was very nice though and I liked the self service drinks machines, great idea. The buffet restaurant was really good for a 3 star. Plenty of food choice, even for fussy eaters although the cooked breakfast was only like warm every day. Had to microwave my food every morning, but lunch and dinner was faultless. The coffee in the machines was delicious too! I would return to this hotel if it was in the next resort of Maspalomas as that was a lot busier and a bit more upmarket.