Southern cuisine
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Reviews of Marriott San Antonio Airport

4 out of 5
Marriott San Antonio Airport
77 Ne Loop 410, San Antonio, TX

Reviews

8.2

Very good

Rating 10 - Excellent. 466 out of 1001 reviews" "
Rating 8 - Good. 302 out of 1001 reviews" "
Rating 6 - Okay. 121 out of 1001 reviews" "
Rating 4 - Poor. 67 out of 1001 reviews" "
Rating 2 - Terrible. 45 out of 1001 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and comfortable. Convenient to the airport and, via the 281 and 410 freeways, everything else in San Antonio. Friendly and helpful staff, though they sometimes seemed impatient in the restaurant.
Stayed 3 nights in Apr 2024
Response from Mark on 15 Apr 2024
Thank you for your review

8/10 Good

Barry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was too expensive for the food quality received.
Stayed 4 nights in Apr 2024
Response from Mark on 10 Apr 2024
Thank you for taking the time to share your thoughts with us.8-)

10/10 Excellent

Leslie

Stayed 1 night in Mar 2024
Response from Mark on 10 Apr 2024
Thank Ms. Leslie for taking the time to do a review.8-)

10/10 Excellent

Maricela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Mark on 9 Apr 2024
Thank you for your review8-)

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff everyone is very helpful
Stayed 1 night in Mar 2024
Response from Mark on 27 Mar 2024
Thank you for your review8-)

10/10 Excellent

Carolina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was beautiful!
Stayed 1 night in Mar 2024
Response from Mark on 27 Mar 2024
Thank you for your review8-)

10/10 Excellent

Claire

Business traveller
Liked: Cleanliness, amenities
Comfortable
Stayed 2 nights in Mar 2024
Response from Mark on 27 Mar 2024
Thank you for your review8-)

10/10 Excellent

Vanessa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. I loved the room, very clean and had a nice view. Perfect tv and shower ! Pool was heated
Stayed 3 nights in Mar 2024
Response from Mark on 25 Mar 2024
Thanks for doing a review!8-)

8/10 Good

Ayatullah

Stayed 1 night in Mar 2024
Response from Mark on 15 Apr 2024
Thank you for your review

10/10 Excellent

Tiffany

Travelled with family, Travelled with family and small children
Nice and clean! Like I like it
Stayed 1 night in Mar 2024
Response from Mark on 25 Mar 2024
Glad you had a clean room like you like it!8-)

10/10 Excellent

JT

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Mark on 22 Mar 2024
Thank you for the review!8-)

10/10 Excellent

Paul

Stayed 1 night in Mar 2024
Response from Mark on 10 Apr 2024
Thank you for doing a review.8-)

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Mark on 21 Mar 2024
Thank you for for taking the time to do a review8-)

10/10 Excellent

Hector

Liked: Cleanliness, property conditions & facilities
All perfect
Stayed 1 night in Mar 2024
Response from Mark on 18 Mar 2024
Thank you for the excellent review!8-)

10/10 Excellent

Kennisha

Stayed 2 nights in Mar 2024
Response from Mark on 9 Apr 2024
Thank you for your review8-)

8/10 Good

Sarai

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is clean, staff was great, parking is fine and there was security. We enjoyed our stay here. It will become our go to hotel every time we visit.
Stayed 2 nights in Mar 2024
Response from Mark on 14 Mar 2024
Thank you for your kind comments!8-)

10/10 Excellent

Esmeralda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Mark on 14 Mar 2024
Thank you for taking the time to do a review.Travel safely!

10/10 Excellent

Robert

Stayed 1 night in Mar 2024
Response from Mark on 13 Mar 2024
Thank you for sharing your stay with a review.

10/10 Excellent

Zhi H

Liked: Cleanliness, staff & service, property conditions & facilities
Really good staff
Stayed 1 night in Mar 2024
Response from Mark on 11 Mar 2024
Thank you for sharing

10/10 Excellent

ashley

Stayed 2 nights in Mar 2024
Response from Mark on 25 Mar 2024
Thank you for the props!8-)

10/10 Excellent

Evelyn, Waco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 2 nights in Feb 2024
Response from Mark on 20 Feb 2024
Thank you for taking the time to rate our hotel

8/10 Good

Colleen

Stayed 2 nights in Feb 2024
Response from Mark on 21 Mar 2024
Thank you for for taking the time to do a review8-)

6/10 Okay

William

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
hvac very dated asked for room upgrade for my anniversary got room next to elevator.
Stayed 3 nights in Feb 2024
Response from Mark on 9 Feb 2024
Thank you for taking the time to do a review on our hotel, we appreciate your feedback.

10/10 Excellent

Linda

Stayed 1 night in Jan 2024
Response from Mark on 21 Mar 2024
Thank you for for taking the time to do a review8-)

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 1 night in Jan 2024
Response from Mark on 2 Feb 2024
Thank you sir Richard for taking the time to let us know how your stay was.

10/10 Excellent

Edna

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Response from Mark on 25 Jan 2024
Thank you for taking the time to do a review.

10/10 Excellent

Jill

Stayed 5 nights in Jan 2024
Response from Mark on 11 Jan 2024
Thank you for your review - we appreciate your time and efforts.8-)

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Mark on 10 Jan 2024
Thank you for taking the time to score our hotel.Safe travels!8-)

8/10 Good

De'Quinna'

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Property was quiet with accessible parking.
Stayed 1 night in Dec 2023
Response from Mark on 10 Jan 2024
Thank you for taking the time to score our hotel.Safe travels!8-)

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Mark on 11 Jan 2024
Thank you for your review - we appreciate your time and efforts.8-)

2/10 Terrible

Thi

Stayed 3 nights in Dec 2023
Response from Mark on 2 Jan 2024
Thank you for the review and happy New Year!

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
very clean, plenty of parking.
Stayed 1 night in Dec 2023
Response from Mark on 29 Dec 2023
Thank you for the positive review!

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Mark on 26 Dec 2023
Thank you for the props!

10/10 Excellent

amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Mark on 15 Dec 2023
Thank for sharing your visit with us, hope you come and stay with us again

10/10 Excellent

Lorena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Mark on 13 Dec 2023
Thank for doing the review!

10/10 Excellent

Sarah, madison

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent in all aspects
Stayed 1 night in Dec 2023
Response from Mark on 15 Dec 2023
Thank for sharing your visit with us, hope you come and stay with us again

10/10 Excellent

BIOTEM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Mark on 19 Dec 2023
Thank you for doing a review for our hotel!8-)

6/10 Okay

Valerie, Knoxville

The room had a musty smell, and there were dead crickets in the air vent in the bathroom. It was noisy as well. The fire alarm flashed a very bright light the whole night as well. Disappointed.
Stayed 1 night in Dec 2023
Response from Eliseo on 15 Dec 2023
Sorry to read of your experience - can let us know which room you were in?

10/10 Excellent

Luis Enrique

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Mark on 4 Dec 2023
Thank you for your review

10/10 Excellent

Michael

Stayed 1 night in Nov 2023
Response from Mark on 19 Dec 2023
Thank you for doing a review for our hotel!8-)

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Mark on 15 Dec 2023
Thank for sharing your visit with us, hope you come and stay with us again

10/10 Excellent

Andrea Alheli

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and the gym is amazing!
Stayed 1 night in Nov 2023
Response from Mark on 21 Nov 2023
Thank you for sharing your experiences with us, it's good to know when we do things right...

10/10 Excellent

Valerie

Stayed 1 night in Nov 2023
Response from Mark on 15 Dec 2023
Thank for sharing your visit with us, hope you come and stay with us again

4/10 Poor

Merlie

Travelled with family, Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Disappointing for a Marriott. We stayed for 3 nights and housekeeping did a poor job of cleaning our room each day of stay. Hair could clearly still be seen on the bathroom floor, wet and used washcloth not changed, and for the 3 nights we stayed, our glasses were not washed AT ALL. Basic necessities that smaller (and cheaper) hotels would provide such as microwave and water in the rooms were nowhere to be found in the rooms at this location. We stayed here because it was the location of the conference we attended, and the WiFi was not complimentary. Another disappointment for a Marriott location. Not a great stay or experience, sad to say.
Stayed 3 nights in Nov 2023
Response from SATMA Marriott hotel on 17 Nov 2023
Thank you for sharing your honest opinion.I will print your remarks to share with our director of housekeeping - however I cannot see your room # and dates of stay so if you feel up to it, please reply back so that I can share for training and follow up.

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Experience
Our stay at the Mariott was excellent, all around. The staff were friendly and very pleasant to work with, the hotel itself was beautiful and our room was very comfortable and clean. Even though the hotel was VERY close to the airport (ie. convenient!), we couldn’t hear it at all. The next time I’m in San Antonio, I would absolutely stay here again.
Stayed 3 nights in Nov 2023
Response from Mark on 15 Nov 2023
Thank you for sharing your experience with our hotel.

8/10 Good

Daniel, Doral

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
This is a really nice hotel. Fully renovated. Staff was friendly and corteous. My only issue was with the bed which seemed very uncomfortable. They could use some new beds.
Stayed 1 night in Nov 2023
Response from Mark on 15 Nov 2023
Thank you for sharing your thoughts with our hotel.

10/10 Excellent

Thomas, Columbus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Mark on 13 Nov 2023
Thanks for the review!

10/10 Excellent

Asif

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Allround great
Close to airport amazing bed slept like a log service excellent
Stayed 1 night in Nov 2023
Response from Mark on 13 Nov 2023
Thanks for the props!

8/10 Good

Owen

Stayed 2 nights in Nov 2023
Response from Mark on 28 Nov 2023
Thank you for your review of our hotel

10/10 Excellent

Fritzi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Mark on 31 Oct 2023
Thank you for your kind review of 10 out of 108-)