Ratings based on 181 Verified Reviews

They paid and stayed. We double-checked.
2.8 out of 5
57% of guests recommend
2.9 Room cleanliness
3.3 Service & staff
3.1 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
1out of 5
by A verified traveller from Dallas, TX

Yellow stained sheets.

Posted 19-Oct-2016
Well, I didnt realize that I was going to be next door to a strip club which made the area kind of sleazy. I go into my room and pull back the covers to see dingey pillow cases. That was minor compared to the big yellow stain on the mattress pad right next to the pillow..Im talking like a 2 foot round circle. How could the staff miss that?! GROSS!!! I thought it was just my room but had the family with me and checked there room too and they had dirty covers and sheets too! Asked to talk the the manager for refund but manager was out for several days. I had to leave a message and never heard back. So will never recommend this cesspool. Do not stay there. And if I could rate this lower, I would. hotel sucia
2out of 5
by A verified traveller

Posted 10-Oct-2016
1out of 5
by A verified traveller from Solis


Posted 10-Aug-2016
entire hotel smells like cigarette, roaches on hallways, blood on sheets, small pillows, cigarette butts in room, old coffee in coffee pot, thugs smoking around entire parking lot. Good thing i had my gun with me, but even then, we decided to leave. Its like a housing complex.
1out of 5
by A verified traveller

No title

Posted 28-Jul-2016
Front desk very friendly and helpful.. cleaning staff not very good. Room was dirty, no towels were left, no face cloths, no floor mat for shower area.. we had to ask for towels.. 7 night stay, yes re- used towels, but then needed replacing.. tueday night, front clerk had to give us everything, not one towel in room, took dirty ones .. but never really placed
1out of 5
by A verified traveller

Horrifyingly dirty hotel needs cleaning & repair

Posted 25-Jul-2016 on Hotels
The hotel is horrifyingly dirty. It is in great need of repair and maintenance. The cleaning staff did not change the linens daily. The hot breakfast was horrid. I would never stay there again.
2out of 5
by Pegg from Marion

Service could have been better.

Posted 22-Jul-2016 on Hotels
We stayed 4 nights. Our sheets were not changed until 3rd night as we didn't realize we had to put a card on the bed so they would change them. The 2nd day we got back to our room at 9.30pm and they had taken our towels, soaps, but didn't replace them, and put all our garbage in one bag but left it in our room. I called for new towels and they brought them right away. The wi-Fii was slow or not at all. I don't think they vacuumed while we were there as the floor was dirty.
4out of 5
by A verified traveller from Aguilar

Posted 19-Jul-2016
Great Customer Service! Very Pleased with the rooms.
2out of 5
by Catrina

Stay if you must!

Posted 18-Jul-2016 on Hotels
Non smoking room REEKED of cigarette smoke...along with bed linens that had burn holes. 11 month ol baby's hands and knees turned black after about 5 minutes of crawling around. Thank goodness this was a one nighter!
1out of 5
by Steven from Canton, TX


Posted 16-Jul-2016 on Hotels
When we checked in the lobby was clean and staff was really friendly but once we started walking down the hall to our room, everything changed. The hallway was noticeably hot and dirty, not just haven't vacuumed yet but really dirty. Bags of trash layingnin the side halls that where there the 2 days we were. Broken tiles on the floor, broken baseboards, doors propped open with trashcans because the keypad didn't work, the fitness room doorknob was missing, and the place smelled bad. Inside the room which was supposed to be non-smoking, there were cigarette burns on the sheets (which were also dirty), overwhelming smell of smoke and a smoke alarm that had been ripped off the wall so it wouldn't go off. After turning on the a/c, it took over an hour to get the room cool. There were only 2 towels for 4 people and the bed pillows were the size of a throw pillow. The pool was only slightly dirty but enjoyable enough. Breakfast the next morning was cold and unimpressive. Stale donuts, cold eggs, no fruit, no sausage, no toast. Same for day two. The fact that we had to go and buy air freshener to make the room bearable says a lot right there. The nieghborhood was not to be trusted so we did not go back out after it got dark. All in all I would warn anyone that the pictures hotels.com shows of this place are not accurate so I wouldn't trust them. This place was a dump and should just be torn down and rebuilt and updated. Do not stay here, it may be a vood price but it's not worth it.
1out of 5
by Erin from Deer Park TX

Disgusting!!! Do not stay here!!!

Posted 15-Jul-2016 on Hotels
The staff was friendly and helpful, I think some lived at the hotel. This place was so dirty. The hallways, entry, rooms, parking lot. And in desperate need of repairs. My restroom was disgusting I felt dirtier after my shower. The walls were filthy and the shower curtain was strained and stunk. The towels had a horrible smell to them, glad I brought my own. There were roaches crawling on the walls. Not sure what was going on in the rooms around me but the place seemed to come alive at night from midnight till 5am the people above me and next door to me were up and loud. They didn't offer much for breakfast. Texas shaped waffles and store bought chocolate and powdered donuts, cereal, milk and juice. I guess the only thing that would have made it better would be some fruit. When I informed the lady taking care of breakfast that the regular coffee was out she switched the reg. with the decaf and told me there was coffee. When I got to my room it didn't look like it had been cleaned and the sheets didn't fit one of the beds and neither of the beds had covers. I had to go up front and get the blankets. The in room coffee pot looked like it has been used several times without being cleaned. We did go to the pool and it seemed nice, till people came out to smoke.