I enjoy my stay there, but lack of English tv stations is very irritating. Also, both bathroom sinks I was assigned too did not have enough water pressure to even rinse my toothbrush.
Breakfast is free and good, but always the same, except for the hot meat dish. All staff whether at front desk, maids, or food preparers are great. Front desk is bilingual and helpful and friendly. Also not so helpful that they will only change $ 20 into local currency. It seems that they could have on hand up to $ 100 per person. No restaurants in building, but not a problem as next to a Mall with restaurants and fast food court.
Staff was excellent,we had some issues & they handled it promptly. Would highly recommend this place. If we travel to that area of CR again,This is where I will stay! Rooms were clean & comfortable. Breakfast was also included and tasty. Service was A+
We were pleasantly surprised at this hotel. It is just as the pictures show and better. Our room and the rest of the hotel was spotless. Front desk and restaurant/bar staff were very kind. We only stayed one night but I would definitely come back. Free shuttle to airport was great as well.
Traveller from Salt Lake City, Utah
An excellent and convenient central Costa Rican location between San Jose and the airport, do not be fooled by the location …More
The staff at the desk and shuttle spoke very well in English. They were very accommodating and helpful in guiding us to return our rental car. When we looked perplexed at the driving instructions the shuttle driver actually drove in front of us to the rental car company. We enjoyed a lovely meal in the restaurant and also took the shuttle back to the airport in the morning. Wonderful service overall.
Coming from the US to Costa Rica this hotel was a nice home away from home. Everything was better than I expected! The hotel was breathtaking and honestly I did not think it was what we paid for.
Staff speaks English very well
Wifi was not included in your personal room but there was free wifi in the lobby
Great customer service, even booked a shuttle for the next day (same price as if I did it myself). Airport pickup, reception, check-in, breakfast, local directions, and the room were all excellent. They even drove us to a nearby restaurant. The only drawback was that Room #1 was in the hallway, so be aware that noises in the hallway and bedroom transmit easily.
Pocket Guide: San Jose San Antonio de Belen Hotels
Surrounded by mountains, San Antonio de Belen is in the Central Valley region, just minutes by bus from Alajuela and downtown San Jose. The town is home to 2 modern malls, 6 movie theaters, and numerous bars, coffee shops, and discotheques. Ojo de Agua is the town’s most visited attraction, featuring numerous swimming pools fed by water from an underground river.
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