Ratings based on 136 Verified Reviews

3.8 out of 5
82% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
3.5 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
for Everyone
by A verified traveller

Great hotel, will be going back again

Posted 03-Jul-2017
Great hotel in a great location especially if you have a rental car Everything about the hotel and services allowed for a restful stay Food choice was excellent
5 out of 5
by Paul

An Excellent Hotel

Posted 12-Jun-2017 on Hotels
Excellent hotel. Food was very good & the facilities far better than expected. Would definitely return to this hotel.
4 out of 5
by Daniel

Hit and miss.

Posted 31-May-2017 on Hotels
Food was excellent. Somewhat limited on the drink availability including soft drinks which was a shame. I asked for a cranberry juice and was bluntly told "no". Cleaners good but were frustrating at not leaving new shower gels when we run out. Entertainment was up and down, Chinese acrobatic show was great. Some times hard to know what was going on as there were no displays.
4 out of 5
by Andrew

Great Hotel & Staff

Posted 30-May-2017 on Hotels
The Occidental is a great hotel that has been refurbished and looks great. The staff were friendly and helpful with all aspects of our stay, any issues raised were dealt with quickly and I can't recommend them highly enough. The food is decent and caters for all ages but the repetition over 2 weeks can make the dining experience seem a little bit boring so keep this in mind and maybe eat out a few nights. The rooms were clean and spacious enough for a family of 3 and the pools on site were great too. The kids pool at the back of the hotel with the play park adjacent to it is a real plus point for parents who want to be able to spend time in the pool with their little ones away from the adults pool. The facilities on site such as beach volleyball, tennis, football, games room etc mean that there is enough contained on site to keep everyone busy and happy at the same time. There isn't loads to do in the immediate area outside the hotel so having so many things to do at the hotel really goes in it's favour. There is a lovely beach / bay just 10 mins walk down the hill and a water park just beyond that too but any other entertainments would be best reached by taxi and I would suggest Cala De Bou or San Antonio itself. Alternatively hire a car and go for a drive as the hilly forests hide some lovely bays and beaches within 30 mins drive either way. The only real downside is the lack of parking at the hotel but overall it was a great stay and we would definitely go back :)
5 out of 5
by A verified traveller

Great hotel

Posted 07-Oct-2015 on Hotels
Very pleasant stay here, hotel is excellent with friendly, helpful staff. The newly refurbished rooms are very comfortable. Food in restaurant is high quality at an affordable price.
4 out of 5
by Reginald

Posted 26-Sep-2015 on Hotels
Short because we were in transit. Breakfast very nice, good selection.
5 out of 5

Posted 21-Sep-2015 on Hotels
3 out of 5
by A verified traveller

This traveller left a rating score only Posted 11-Sep-2015 on Hotels
5 out of 5
by A verified traveller

This traveller left a rating score only Posted 25-Aug-2015 on Hotels
3 out of 5
by A verified traveller from East Sussez


Posted 08-Aug-2015
Room similar to a travelodge clean but basic. Food mediocre - luke warm and very similar every day. Cocktails on all inclusive were non alcoholic and had to ask for drinks to be served in glasses otherwise we got paper cups. All in a mall it was ok but have stayed at nicer places.