In-room safe, desk, soundproofing, iron/ironing board
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Reviews of Microtel Inn & Suites by Wyndham San Angelo

2.5 out of 5
Microtel Inn & Suites by Wyndham San Angelo
4649 W Houston Harte Expressway, San Angelo, TX

Reviews

7.6

Good

Rating 10 - Excellent. 362 out of 1004 reviews" "
Rating 8 - Good. 305 out of 1004 reviews" "
Rating 6 - Okay. 153 out of 1004 reviews" "
Rating 4 - Poor. 97 out of 1004 reviews" "
Rating 2 - Terrible. 87 out of 1004 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Antonio L

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Apr 2024

6/10 Okay

Isabel

Travelled with partner
Disliked: Amenities, property conditions & facilities
The property is overall nice and modern but was built cheap. We stay in two separate rooms and both had rusted towel racks, broken granite tops, broken mirrors, rusted hair dryer (one did not even have it). There were hairs in the bathrooms and towels even had holes. There are less priced hotels in the area in much better conditions. They were painting the outside of the building while we were there, hopefully they continue in the inside.
Stayed 1 night in Apr 2024
Response from Jennifer on 15 Apr 2024
Thank you for your review. We are sorry to hear that we felt short of our goal of an excellent experience during your stay. I can assure you that this is not the norm for our hotel, as we take great pride in our excellent reviews. We hope that you will give us another chance to serve you.

6/10 Okay

Calvin

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Arrived at 7pm and house keeping was still cleaning rooms. surprised they were still working on the rooms as they do nothing in the rooms of guest that stay more than 1 night. The Room was showing signs of wear with lots of rust in the bathroom around the door and on the towel rack. Very poor restocking of the breakfast area in the morning and poor design with very little place to eat. Glad we were not there on a busy weekend as there would be no place to sit while eating. Poor design for what looks like a fair new property. Staff was helpful.
Stayed 2 nights in Apr 2024
Response from Jennifer on 10 Apr 2024
Thank you for your review. We are sorry to hear that we felt short of our goal of an excellent experience during your stay. I can assure you that this is not the norm for our hotel, as we take great pride in our excellent reviews. We hope that you will give us another chance to serve you.

8/10 Good

Guy

Stayed 1 night in Mar 2024

6/10 Okay

Jose M

Travelled with family
Liked: Staff & service
Disliked: Amenities
After driving 12 hours I thought I was going to have a good night but it wasn't my case. Noisy place,door slamming across hallway and loud tal king from people the top floor until 1:00 am.
Stayed 1 night in Mar 2024
Response from Jennifer on 2 Apr 2024
Thank you for your review. We are sorry to hear that we felt short of our goal of an excellent experience during your stay. I can assure you that this is not the norm for our hotel, as we take great pride in our excellent reviews. We hope that you will give us another chance to serve you.

8/10 Good

William

Travelled with family
Liked: Cleanliness
Convenient location, clean, quiet
Stayed 2 nights in Mar 2024
Response from Jennifer on 25 Mar 2024
Thank you for your positive feedback. We are so happy that you enjoyed your stay and look forward to your next visit!

10/10 Excellent

martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was good and fast
Stayed 1 night in Mar 2024
Response from Jennifer on 19 Mar 2024
Thank you for your positive feedback. We are so happy that you enjoyed your stay and look forward to your next visit!

10/10 Excellent

Jean, Hawkins

Stayed 5 nights in Feb 2024
Response from Jennifer on 19 Mar 2024
Thank you for your positive feedback. We are so happy that you enjoyed your stay and look forward to your next visit!

2/10 Terrible

Julien

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Jennifer on 19 Mar 2024
Thank you for your review. We are sorry to hear that we felt short of our goal of an excellent experience during your stay. I can assure you that this is not the norm for our hotel, as we take great pride in our excellent reviews. We hope that you will give us another chance to serve you.

10/10 Excellent

Susan

Stayed 1 night in Mar 2024
Response from Jennifer on 2 Apr 2024
Thank you for your positive feedback. We are so happy that you enjoyed your stay and look forward to your next visit!

10/10 Excellent

Shelly

Stayed 1 night in Mar 2024
Response from Jennifer on 2 Apr 2024
Thank you for your positive feedback. We are so happy that you enjoyed your stay and look forward to your next visit!

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property with great staff
Stayed 3 nights in Feb 2024
Response from Jennifer on 11 Mar 2024
Thank you for your positive feedback. We are so happy that you enjoyed your stay and look forward to your next visit!

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Jennifer on 11 Mar 2024
Thank you for your positive feedback. We are so happy that you enjoyed your stay and look forward to your next visit!

10/10 Excellent

Julien

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Jennifer on 28 Feb 2024
Thank you for your positive feedback. We are so happy that you enjoyed your stay and look forward to your next visit!

8/10 Good

Veronica

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Amenities
The staff was amazing and friendly, the room was decent but had a weird smell and the bathroom had rusted items throughout the bathroom and just felt dirty.
Stayed 1 night in Feb 2024
Response from Jennifer on 19 Feb 2024
Thank you for your positive feedback. We are so happy that you enjoyed your stay and look forward to your next visit!

10/10 Excellent

David

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place and affordable
Stayed 1 night in Feb 2024
Response from Jennifer on 19 Feb 2024
Thank you for your positive feedback. We are so happy that you enjoyed your stay and look forward to your next visit!

10/10 Excellent

charlotte

Stayed 1 night in Jan 2024
Response from Jennifer on 25 Mar 2024
Thank you for your positive feedback. We are so happy that you enjoyed your stay and look forward to your next visit!

6/10 Okay

Kent

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Nice friendly staff. Shower was missing shower head.
Stayed 2 nights in Jan 2024
Response from Jennifer on 1 Feb 2024
Thank you for your review. We are sorry to hear that we felt short of our goal of an excellent experience during your stay. I can assure you that this is not the norm for our hotel, as we take great pride in our excellent reviews. We hope that you will give us another chance to serve you.

8/10 Good

danny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms but lacking on electric plugs.
Stayed 1 night in Jan 2024
Response from Jennifer on 25 Jan 2024
Thank you for your positive feedback. We are so happy that you enjoyed your stay and look forward to your next visit!

10/10 Excellent

Cynthia

Stayed 1 night in Jan 2024
Response from Jennifer on 21 Jan 2024
Thank you for your positive feedback. We are so happy that you enjoyed your stay and look forward to your next visit!

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Jennifer on 21 Jan 2024
Thank you for your positive feedback. We are so happy that you enjoyed your stay and look forward to your next visit!

10/10 Excellent

Antonio, Goldsboro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice & clean
Stayed 1 night in Jan 2024
Response from Jennifer on 21 Jan 2024
Thank you for your positive feedback. We are so happy that you enjoyed your stay and look forward to your next visit!

10/10 Excellent

Kent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for the money
Stayed 3 nights in Jan 2024
Response from Jennifer on 21 Jan 2024
Thank you for your positive feedback. We are so happy that you enjoyed your stay and look forward to your next visit!

6/10 Okay

Polly, Lockhart

Travelled with family
We extended our stay in the same room out of ease and necessity. The chemical smell was not as bad the second night.
Stayed 1 night in Jan 2024
Response from Jennifer on 21 Jan 2024
Thank you for your review. We are sorry to hear that we felt short of our goal of an excellent experience during your stay. I can assure you that this is not the norm for our hotel, as we take great pride in our excellent reviews. We hope that you will give us another chance to serve you.

6/10 Okay

Polly, Lockhart

Travelled with family
Liked: Staff & service
The barhroom floor and entryway was sticky and the employee said housekeeping used too much floor cleaner. The smell burned our noses and eyes but nothing was done. I have stayed here seven times now and this was not the best experience.
Stayed 1 night in Jan 2024
Response from Jennifer on 21 Jan 2024
Thank you for your review. We are sorry to hear that we felt short of our goal of an excellent experience during your stay. I can assure you that this is not the norm for our hotel, as we take great pride in our excellent reviews. We hope that you will give us another chance to serve you.

10/10 Excellent

Julius De la

Liked: Cleanliness, staff & service, property conditions & facilities
I always choose this hotel clean and comfortable
Stayed 1 night in Jan 2024
Response from Jennifer on 21 Jan 2024
Thank you for your positive feedback. We are so happy that you enjoyed your stay and look forward to your next visit!

8/10 Good

Dana

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Jennifer on 21 Jan 2024
Thank you for your positive feedback. We are so happy that you enjoyed your stay and look forward to your next visit!

2/10 Terrible

Becky

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
When I got in my room it had a strong smell of cinnamon. The front of the refrigerator, microwave, desk and door handles were so sorry and had smudges and dirt that made it seem like nothing has been wiped down. The desk chair was disgusting, the bathroom was dirty and our toilet backed up and when I asked to have it unclogged while I left, I got back to my room being left open and no one around. They unclogged it but didn’t clean up the mess or the room after I complained it was dirty but they replaced the chair. The curtains had ketchup smears on them and over all it was the worst hotel experience I have ever had. I can understand that for the price the room would be dated and not super nice but, I would expect it to be clean at least. Breakfast was not stocked and the area was dirty and littered with trash from guests and nothing was restocked. The floor and counters were dirty. We left and got breakfast elsewhere.
Stayed 2 nights in Jan 2024
Response from Jennifer on 21 Jan 2024
Thank you for your review. We are sorry to hear that we felt short of our goal of an excellent experience during your stay. I can assure you that this is not the norm for our hotel, as we take great pride in our excellent reviews. We hope that you will give us another chance to serve you.

10/10 Excellent

Jonathan

Business traveller
Check in was courteous and quick
Stayed 1 night in Jan 2024
Response from Jennifer on 21 Jan 2024
Thank you for your positive feedback. We are so happy that you enjoyed your stay and look forward to your next visit!

10/10 Excellent

Aaron

Stayed 1 night in Jan 2024
Response from Jennifer on 21 Jan 2024
Thank you for your positive feedback. We are so happy that you enjoyed your stay and look forward to your next visit!

10/10 Excellent

Emiliano

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024
Response from Jennifer on 9 Jan 2024
Thank you for your positive feedback. We are so happy that you enjoyed your stay and look forward to your next visit!

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Room was not in good repair and noisy
Stayed 2 nights in Dec 2023
Response from Jennifer on 9 Jan 2024
Thank you for your review. We are sorry to hear that we felt short of our goal of an excellent experience during your stay. I can assure you that this is not the norm for our hotel, as we take great pride in our excellent reviews. We hope that you will give us another chance to serve you.

10/10 Excellent

Darryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Jennifer on 9 Jan 2024
Thank you for your positive feedback. We are so happy that you enjoyed your stay and look forward to your next visit!

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our first time staying here and we will come again.
Stayed 2 nights in Dec 2023
Response from Jennifer on 9 Jan 2024
Thank you for your positive feedback. We are so happy that you enjoyed your stay and look forward to your next visit!

8/10 Good

Jill

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The beds were extremely uncomfortable. One bed had no springs and made sleeping very uncomfortable.
Stayed 1 night in Dec 2023
Response from Jennifer on 19 Dec 2023
Thank you for your review. We are sorry to hear that we felt short of our goal of an excellent experience during your stay. I can assure you that this is not the norm for our hotel, as we take great pride in our excellent reviews. We hope that you will give us another chance to serve you.

8/10 Good

Antonio, Goldsboro

Stayed 1 night in Dec 2023
Response from Jennifer on 9 Jan 2024
Thank you for your positive feedback. We are so happy that you enjoyed your stay and look forward to your next visit!

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Jennifer on 7 Feb 2024
Thank you for your positive feedback. We are so happy that you enjoyed your stay and look forward to your next visit!

8/10 Good

Letha

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Not so great.
The bed was squeaky and uncomfortable. The bathtub had soap scum all around.
Stayed 2 nights in Dec 2023
Response from Jennifer on 19 Dec 2023
Thank you for your review. We are sorry to hear that we felt short of our goal of an excellent experience during your stay. I can assure you that this is not the norm for our hotel, as we take great pride in our excellent reviews. We hope that you will give us another chance to serve you.

8/10 Good

Russ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Jennifer on 19 Dec 2023
Thank you for your positive feedback. We are so happy that you enjoyed your stay and look forward to your next visit!

8/10 Good

Faye

Stayed 1 night in Dec 2023
Response from Jennifer on 19 Dec 2023
Thank you for your positive feedback. We are so happy that you enjoyed your stay and look forward to your next visit!

8/10 Good

Melissa

Liked: Cleanliness
Towels were not replaced. Had to go down stairs to grab them.
Stayed 2 nights in Nov 2023
Response from Jennifer on 19 Dec 2023
Thank you for your positive feedback. We are so happy that you enjoyed your stay and look forward to your next visit!

10/10 Excellent

Sierra

Liked: Cleanliness, staff & service, property conditions & facilities
Quick and easy.
Stayed 1 night in Dec 2023
Response from Jennifer on 6 Dec 2023
Thank you for your positive feedback. We are so happy that you enjoyed your stay and look forward to your next visit!

10/10 Excellent

Eric

Travelled with family
Liked: Staff & service
nice property. breakfast was not the best . needs some updtes.
Stayed 2 nights in Nov 2023
Response from Jennifer on 4 Dec 2023
Thank you for your positive feedback. We are so happy that you enjoyed your stay and look forward to your next visit!

6/10 Okay

Marysa

Stayed 1 night in Nov 2023
Response from Jennifer on 19 Dec 2023
Thank you for your review. We are sorry to hear that we felt short of our goal of an excellent experience during your stay. I can assure you that this is not the norm for our hotel, as we take great pride in our excellent reviews. We hope that you will give us another chance to serve you.

6/10 Okay

Tasha

Travelled with family
There is no hot breakfast like bacon eggs sausage. Some updates like the doors you have to push them to shut. Update bathrooms towel bar rusted.
Stayed 2 nights in Nov 2023
Response from Jennifer on 4 Dec 2023
Thank you for your review. We are sorry to hear that we felt short of our goal of an excellent experience during your stay. I can assure you that this is not the norm for our hotel, as we take great pride in our excellent reviews. We hope that you will give us another chance to serve you.

8/10 Good

Don

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good value, always clean, staff is always friendly.
Stayed 1 night in Nov 2023
Response from Jennifer on 4 Dec 2023
Thank you for your positive feedback. We are so happy that you enjoyed your stay and look forward to your next visit!

8/10 Good

Suzan

Stayed 1 night in Nov 2023
Response from Jennifer on 19 Dec 2023
Thank you for your positive feedback. We are so happy that you enjoyed your stay and look forward to your next visit!

10/10 Excellent

Ben

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay just in general. No problems
Stayed 1 night in Nov 2023
Response from Jennifer on 4 Dec 2023
Thank you for your positive feedback. We are so happy that you enjoyed your stay and look forward to your next visit!

6/10 Okay

Willard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023
Response from Jennifer on 4 Dec 2023
Thank you for your review. We are sorry to hear that we felt short of our goal of an excellent experience during your stay. I can assure you that this is not the norm for our hotel, as we take great pride in our excellent reviews. We hope that you will give us another chance to serve you.

6/10 Okay

Kelly

Business traveller
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Jennifer on 20 Nov 2023
Thank you for your review. We are sorry to hear that we felt short of our goal of an excellent experience during your stay. I can assure you that this is not the norm for our hotel, as we take great pride in our excellent reviews. We hope that you will give us another chance to serve you.