Exterior

Reviews of Hampton Inn San Angelo

2.5 out of 5
Hampton Inn San Angelo
2959 W Loop 306, San Angelo, TX

Reviews

8.6

Excellent

Rating 10 - Excellent. 242 out of 455 reviews" "
Rating 8 - Good. 134 out of 455 reviews" "
Rating 6 - Okay. 40 out of 455 reviews" "
Rating 4 - Poor. 27 out of 455 reviews" "
Rating 2 - Terrible. 12 out of 455 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Paula

Stayed 1 night in Jan 2024

10/10 Excellent

Jimmy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay. Very clean. We did not stay for breakfast, but it was included. Would definitely stay again.
Stayed 1 night in Dec 2023

10/10 Excellent

Yvette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very comfortable very clean good breakfast
Stayed 1 night in Oct 2023

6/10 Okay

SUZANNE, Riverview

Fine
Stayed 1 night in Sep 2023

10/10 Excellent

Ginni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

4/10 Poor

Kellie

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Our sheets did not fit the bed and they just kept popping off all night. The shower drain did not drain properly, we had to turn the water off mid shower to let it drain then resume the shower. The shower was all chipped and rusted. The room was dusty and we had big black beetles all around the floor. Definitely will not stay again.
Stayed 1 night in Oct 2023

10/10 Excellent

Rubin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

6/10 Okay

Rachel

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Everything was great. The front desk staff was great. Ashlee at check in sent text messages to make sure my room was up to par and offered further assistance should we need anything. The lady at check out was friendly as well. She made sure my dogs got a treat before we left the hotel. Breakfast person in duty was good too. She made sure everything was refilled and grabbed some extra bagels for me from the back. It was a good stay and I appreciate the hotel being pet-friendly. I will utilize the indoor pool next trip. 🙂
Stayed 1 night in Sep 2023

8/10 Good

Richard

Stayed 1 night in Sep 2023

8/10 Good

Benjamin

Stayed 1 night in Sep 2023

10/10 Excellent

Debra

Stayed 1 night in Aug 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Rene

Stayed 1 night in Aug 2023

8/10 Good

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

6/10 Okay

Adam

Travelled with family and small children
Liked: Staff & service
pool bottom has corrosion needs to be maintained and repainted
Stayed 1 night in May 2023

4/10 Poor

Verified traveller

Travelled with family
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in May 2023

8/10 Good

Josie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 1 night in Apr 2023

4/10 Poor

April

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The property was clean and smelt good. We were informed upon checkin there were no pool towels available at the moment but they would bring them out when done. We decided to go anyway and set the room temp up so when we returned the room would be warmer. The towels were not ready. We walked back to our room soping wet to a cold room that doesnt have a working heater. When we told the front desk she informed us the hotel was sold out and nothing they could do. We requested extra blankets, they came up 30 minutes later, doenst seem long unless you have two children shaking from the cold. Last the tv glitches, and we dont have enough towels in the room. We do the drive between texas to New Mexico or Colorado 2 times a year always stopping along the way. we will never stay here again, the lack of urgency or recommendation for the room temperature and towels had made us think it would have been better to drive straight thru.
Stayed 1 night in Mar 2023

2/10 Terrible

Serena

Disliked: Cleanliness, property conditions & facilities
Upon check in there was not enough bed linens or towels laundered to supply our room properly. We had to wait two hours, for them to be cleaned, so they arrived at 9PM. The pool is dirty and full of rust. The following day, the water to our room was disconnected due to a plumbing issue in their building. The sofa bed was miserable, bar jabbing your back…you could feel every spring. Awful. We ended up leaving mid day even though we were supposed to stay another day. The staff acted as though we should just be ok with the fact that their was no water to our room, and just understand that it was being fixed within “a few hours”. They did not offer to change us to a room with water. However they did refund our fee for the room in full. The staff member that did that acted as though we were being unreasonable and was not super kind…nor apologetic for the no water issue.
Stayed 2 nights in Mar 2023

6/10 Okay

Vanessa

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
Hard time getting towels, breakfast was awful. Pool was too cold
Stayed 2 nights in Mar 2023

10/10 Excellent

Eugeniu, PEORIA

Stayed 2 nights in Mar 2023

10/10 Excellent

AMANDA

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and location!
This was a last minute booking for a family get together and this hotel was chosen for location. Though it seems to be an older hotel it was well appointed, clean and comfortable. The staff was very friendly and helpful so we will choose to stay here again.
Stayed 1 night in Feb 2023

8/10 Good

Ty

Stayed 1 night in Feb 2023

8/10 Good

Joanna

Stayed 2 nights in Feb 2023

8/10 Good

Joanna

Stayed 1 night in Feb 2023

10/10 Excellent

Kristi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023

10/10 Excellent

PATRICIA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was AMAZING
Stayed 2 nights in Jan 2023

6/10 Okay

Jane

Liked: Cleanliness, room comfort
Not worth the price
The room was nice but plumbing maintenance poor. The sink didn’t drain properly and the bathtub faucet dripped non stop. Earplugs necessary. Breakfast was good with very friendly attendant. We thought $50 for a pet steep.
Stayed 1 night in Jan 2023

8/10 Good

Arminae

Stayed 1 night in Jan 2023

6/10 Okay

Linda

Travelled with family
Liked: Staff & service
Stayed 1 night in Jan 2023

8/10 Good

Darlene

6/10 Okay

Justin

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Front desk clerk was very nice, someone had “already checked into our room”. Had to find another room. Room was ok but not overly clean. Kind of disappointed.
Stayed 1 night in Dec 2022

8/10 Good

Christie

Liked: Cleanliness, staff & service
Decent hotel with nice staff
This is an older Hampton Inn, and it’s ready for a remodel. The bed was hard and sagged a little in the middle. Bathroom counter was very small. Room does have a microwave and refrigerator. Staff was very friendly and helpful, and breakfast was kept stocked. Location was good, although the odd-numbered rooms face a garage with loud cars.
Stayed 2 nights in Nov 2022

8/10 Good

Barbara

Stayed 1 night in Nov 2022

10/10 Excellent

Lisa

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Very convenient for a short stay.
Stayed 1 night in Nov 2022

10/10 Excellent

Andrew

Liked: Staff & service, amenities, property conditions & facilities
Dependable. Great bed. Location. Good Breakfast,
Stayed 2 nights in Oct 2022

10/10 Excellent

Jackson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

6/10 Okay

Judy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Everything but the beds. They were not comfortable. The bedspread was so heavy. It made for an uncomfortable night.
Stayed 2 nights in Oct 2022

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great accommodations in a great location across the street from the Battlefield NP entrance and museum, and very close to the Visitors Center
Stayed 2 nights in Oct 2022

10/10 Excellent

Homer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place except street noise
Clean and comfortable, however, kind of noisy at this location. Traffic noise is very noticeable and the room above us was noisy as well.
Stayed 1 night in Oct 2022

10/10 Excellent

Suzan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Always love Hampton inn
Stayed 1 night in Oct 2022

6/10 Okay

Candyce Ter

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I liked the friendly staff and that I could walk across the lot to iHOP. The reception area was very small. Wish the elevator was quicker. Room was nice. Didn’t care for the layout of the bathroom though. I always felt too close to the toilet. I liked the curved shower rod that allowed a little extra room in the shower. Water didn’t drain during first shower. They fixed the problem right after I mentioned it and had no more issues. Hook/something was missing from back of bathroom door. That made me feel like I was in an older place. Overall it was fine. Wouldn’t want to stay longer than I have too though.
Stayed 1 night in Oct 2022

8/10 Good

Katherine

Liked: Cleanliness, staff & service, room comfort
Hampton Inn San Angelo
Bathroom could use an update. Outdated wallpaper. Grab bars on tub wall were loose. There was an uneven place on the floor between the dresser and the bed. Room was clean.
Stayed 1 night in Oct 2022

8/10 Good

Twila

Stayed 1 night in Sep 2022

4/10 Poor

Terry

Travelled with family
Front desk lady was rude and abrupt.
Stayed 1 night in Sep 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff.
Stayed 1 night in Sep 2022

6/10 Okay

Linda

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Couldn’t get the clock to work. One of the light bulbs by the bed didn’t work. No AC in the lobby or breakfast area.
Stayed 1 night in Aug 2022

8/10 Good

Ben

Travelled with family
Liked: Cleanliness, staff & service
The room was very clean and updated. The only complaint I have is that why is there no dark roast coffee option? This is the third Hampton I have been to in the last month and its all light roast, decaf and hot water?
Stayed 1 night in Aug 2022