Ratings based on 145 verified reviews

4.1 out of 5
84% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia-verified reviews
5 out of 5
by a verified traveller

Posted 07-May-2019
Perfect mini break. Staff very polite and everything was clean. Would go back
Comment from Hotel Management
10-May-2019 by Sandra de la Casa (Guest Experience), Hotel Management
Dear Guest, Thank you for having chosen our hotel for your holidays and for rating us. It would be a pleasure to welcome you soon back at the Don Gregory by Dunas. Kind regards,
5 out of 5
by a verified traveller

Posted 09-Dec-2018 on Hotels
Comment from Hotel Management
12-Dec-2018 by Mrs. De La Casa (Guest Relations Service), Hotel Management
Dear Mrs. Laima, We are pleased that you chose Don Gregory by Dunas for your holiday in the Canary Islands. It is our pleasure to receive your high score and to know you had a good stay with us. We look forward to receiving you back again in the future. Yours sincerely,
5 out of 5
by a verified traveller

Posted 24-Nov-2018
Comment from Hotel Management
26-Nov-2018 by Mrs. De La Casa (Guest Relations Service), Hotel Management
Dear Guest, Thanks for your recent stay in Don Gregory by Dunas and for taking the time to share your 5 out of 5 rating with us. We are pleased to know you enjoyed a pleasant experience in our hotel. We hope you had a safe trip back home and that we can welcome you back again in the near future. Best regards,
5 out of 5
by a verified traveller

Posted 10-Nov-2018
Comment from Hotel Management
15-Nov-2018 by Sra. Kurz (Atención al Cliente), Hotel Management
Estimado cliente, Muchas gracias por valorar nuestro hotel Don Gregory by Dunas con la máxima puntuación. Su opinión es un gran impulso para todo nuestro equipo y una ayuda para otros viajeros a la hora de tomar su decisión de alojamiento vacacional. Esperamos tener la suerte de darles la bienvenida en el futuro. Atentamente
5 out of 5
Recommended
for Everyone
by a verified traveller

Perfect hotel situation

Posted 20-Apr-2018
On our third visit we had a wonderful 8 days and was so good as staff were so pleasant and helpful always smiling and there when needed My sister and I enjoyed a restful happy week Patricia and Henrietta
Comment from Hotel Management
16-May-2018 by Mrs. Kurz (Guest Relations Service), Hotel Management
Dear Patricia, Dear Henrietta, thank you very much for sharing your opinion with other visitors. We are pleased to hear that you spent 8 wonderful days in the Dunas Don Gregory**** and that especially the received service was as you expected it to be. Kind Regards,
4 out of 5
Recommended
for Personal Event
by a verified traveller

Posted 12-Apr-2018 on Hotels
Comment from Hotel Management
16-May-2018 by Mrs. Kurz (Guest Relations Service), Hotel Management
Dear Client, we appreciate your time to publish your evaluation. Thank you for selecting the Don Gregory**** for you vacations. Kind Regards,
4 out of 5
Recommended
for Everyone
by a verified traveller

Posted 16-Sep-2017
Overall was a good stay. Was a little disappointed that the gymnasium was not open yet as the hotel website had advertised as open. Clean rooms. Great ocean view. Stupid rules about not wearing shorts to dinner, which is just a buffet. Rediulous. Staff is friendly enough but the majority of guests from Europe are a miserable lot. I would recommend this hotel to others.
4 out of 5
Recommended
for Other
by a verified traveller from Ireland

Rooms

Posted 28-Feb-2017 on Ebookers
Pros: Pool good, No children at least when I stayed
Cons: Sunbeds around pool tight together. Food could be improved, lacked variety
Location: Good location on beach
Some very dark rooms to right of reception very shaded by Palm trees and also ground floor rooms in same wing . 95% of guests elderly
Comment from Hotel Management
15-Mar-2017 by TV, Hotel Management
Dear Walter, Thank you very much for taking the time to publish your valuable comments, which motivates us to keep on improving day after day. We are grateful for your kind words for our hotel. We would be very thankful if you would like to share your experience with your friends and other users in a web portal, which convinces you the most, such as TripAdvisor and Booking.com. We would be very delighted to welcome you again to our property in the future. Kind regards, Thibault Vonthron Customer care
5 out of 5
Recommended
for Everyone
by a verified traveller from London

Would definitely recommend - a fab hotel

Posted 03-Jan-2017
Pros: The view from every room is fab overlooking the ocean, with palm trees and sunset visible from our room. The swimming pool and two sun terraces provi
Cons: In my view very little. There's an ugly shopping centre nearby, which you see when you first arrive - but this can't be seen from any of the rooms.
Location: 3 days only. Swam in pool + ocean by hotel. Walked along path to Masopolemas sanddunes. Took public bus to Las Palmas city, historic part - all fab
I was very impressed with Dunas Don Gregory. The view from every room is fab overlooking the ocean, with palm trees and sunset visible from our room. The swimming pool and two sun terraces provide for all guests, we prefered the top terrace. But most of all the staff really made the stay very special indeed, they were always friendly and helpful. The waiters were brilliant on New Year's Eve, working tirelessly to ensure everyone was being looked after. The hotel created a very special occasion for New Year, with entertainment, live band as well as complimentary wine throughout the meal. Reception staff were also very helpful. They all seemed to be from the region itself and seemed genuinely to work as a team, as though they'd all been there for a while - creating a very happy ambience in spite of the hotel being quite big. Don't be put off by the horrid shopping centre nearby, which you see when you first arrive: once you're in your room that's not visible at all - and in fact proved useful at times to buy odds and ends. Once in your room, you have the wonderful terrace and ocean view to enjoy! I would love to come back - and just hope that after the refurbishment, the prices don't go up. We thought the rooms were comfortable and clean - in the eyes of some a little dated maybe but didn't bother us - hence the refurb I guess. In summary - wholly recommend this hotel.
Comment from Hotel Management
20-Jan-2017 by Thibault, Hotel Management
Dear Jane, We truly thank you for publishing your kind review about your stay at our property. Your comments and your valuable opinion motivate us to go on improving. It is always heartwarming to read that you entirely enjoyed your vacation and appreciated more particularly our customer care. Indeed, our resort will be totally refurbished from April 2017. We would be delighted to welcome you again in the future. Kind regards, Thibault Vonthron Customer service
5 out of 5
by Karen from Pompano Beach Florida

Great All Inclusive ocean front hotel

Posted 28-Jun-2016 on Hotels
All rooms are ocean front. This is one of the few hotels on the island situated directly on a sandy beach. The rooms are spacious. The 8th floor has some rooms that are town house rooms with beautiful views to the ocean from the living room, balcony and bedroom. The pool is heated. You can opt for all inclusive for a reasonable price. We choose breakfast and dinner included to have the afternoon free to tour the island. The dinner offerings varied from day to day. The beach board walk is a well manicured long stretch with shopping and restaurants. A supermarket with reasonable priced snacks is located across the street. The staff is multilingual. The area is safe to walk around day and night time. My only regret is that I could not stay longer. It’s an ideal place for a long holiday.