Thank you very much for your comment!

Thank you very much for your comment, we will take it into account!

Firstly, we would like to thank you for choosing our Xëliter property for your holidays and for the review you shared, all of your kind words about your stay with us are great to hear.Our staff welcomes each guest with the Xëliter spirit and strives to assist in any possible way to ensure everyone has a pleasant stay, it is indeed very rewarding to read that you have appreciated their genuine helpfulness throughout your holidays among us.Thank you again for this heartwarming review of your stay with us, we look forward to your next visit.

We greatly appreciate the time you spent reviewing your recent experience in our Property, at Xëliter XXX we always strive to exceed guests' expectations and your comments will help our teams reach that goal. We are very sorry to hear about your situation with the washing machine, please rest assured that your comments will be discussed as we always strive to evaluate the optimal pricing for our future guests.Thank you once again for making us your choice and for your constructive criticism, We certainly look forward to serving you again and having the opportunity to exceed your expectations in the not-too-distant future.

Firstly, we would like to thank you for the lovely review you shared following your recent visit to our Xëliter property, and are delighted to read that we were able to match your holiday expectations. Once more we thank you for sharing your experience with us and look forward to serving you again soon.

Muchas gracias pon puntuar nuestra propiedad, esperamos recibirla pronto.

Gracias por dejar su puntuacion referente a sus dias con nosotros!

Thank you for making us your choice and for your constructive critics, we certainly look forward to serving you again and having the opportunity to exceed your expectations in the not-too-distant future.

Gracias una vez más por elegirnos y por sus críticas constructivas, esperamos tener la oportunidad de servirle de nuevo en el futuro y poder tener la oportunidad de superar sus expectativas.

Our staff's professional service is a point of pride for us, and we are quite disappointed to hear that you felt we underperformed in this area, nevertheless, please rest assured that your comments will be shared with the entire team for information and further revision.

Thank you very much Daniel! We hope to see you soon.

Le agradecemos por haber elegido nuestro Propiedad y por compartir su opinión sobre su experiencia.Nos agrada confirmar que nuestros apartamentos y el servicio que ofrecemos ha constribuido a que sus días de descanso sean una buena experiencia.En relacion a lo que indica sobre sus pertenencias (Blusa y toalla), lamentamos que no se haya sentido atendido en relacion a esta situacion, sin embargo, debemos aclarar que tan pronto nos hizo llegar el reporte, se realizo el proceso de lugar con nuestro departamento de seguridad y las investigaciones correspondientes, aunque lamentamos que al final sus pertenencias (blusa y toalla) no fueron encontradas.Una vez mas, muchas gracias por elegirnos, esperamos tener la oportunidad de servirle nuevamente.

Thank you for the great feedback on your recent holiday experience at our Xëliter; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our Property and staff were able to meet all your needs during your stay.

Thank you for the time you took out of your day to share your comments regarding your recent stay in our Xëliter Balcones del Atlántico. Thorough cleaning is an absolute must for Xëliter and we follow very strict protocols to guarantee satisfying results regarding hygiene and cleanliness, for future occasions we strongly encourage you to contact our reception in the event of finding any area of uncleanliness, this will allow us to bring your remarks to the attention of our housekeeping management. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

Thank you for your review. Was a pleasure to welcome you!

Hello Indira, Thank you for your insights following your recent visit. We always look for ways to improve and your comments are crucial to our future success. Thorough cleaning is an absolute must for Xëliter, for future occasions we strongly encourage you to contact our reception in the event of finding any area of uncleanliness, this will give us an opportunity to bring your remarks to the attention of our housekeeping management. Thank you once again for making us your choice and for your constructive critics, we certainly look forward to serving you again and having the opportunity to exceed your expectations in a not too distant future.

Hola Pablo, Le damos las gracias por validar su estancia en el Xëliter Balcones del Atlántico. Es maravilloso escuchar que fuimos capaces de hacer especial su estancia.

Hi Harold, Thank you for reviewing your recent stay in our Xëliter Balcones del Atlántico. It is wonderful to hear we were able to make your stay special from the moment you arrived until the moment you departed.

Hello Carolina, Although we are quite surprised and dismayed by the content of your review regarding your holiday at our Xëliter Balcones del Atlantico, please rest assured that your comments have been taken on board and revised by the entire Management team, however, we would like to take this opportunity to clarify certain aspects of your review as a simple matter of exactness of the information reported. We understand reading your review that apparently you were not properly informed about our meal plan, we are not an All inclusive property as described on Expedia website; also, we would like to take the opportunity to clarify that in the event of having a guest reporting a theft in the room, our staff is fully aware of the procedures to undertake, offer the option to contact the official authorities for you to fill an official complaint, unfortunately as clearly reported on the hotel's litterature, the hotel cannot be taken responsible for valuables and personal belongings not secured in our in-room safes, lastly we also would like to reassure you on the fact that none of our maids would ever put their job at risk by taking any belonging of our guests. Again, we genuinely appreciate the time you took out of your day to inform us of the inadequacies you experienced during your stay and we sincerely hope that you will allow us another opportunity to demonstrate our true level of hospitality and interest in serving you properly in the future.

Thank you for reviewing your recent stay, it is wonderful to know we were able to make it special. Look forward to serving you again in the future.

We would like to thank you for the lovely review you shared following your recent visit to our Xëliter Balcones del Atlantico property and are delighted to read that we were able to match your holiday expectations. We look forward to your next visit.

Thank you for reviewing your recent stay in our Xëliter Balcones del Atlántico property. It is wonderful to hear we were able to make your stay special. Very much look forward to having the opportunity to serve you again in the future.

We were very disappointed to read your experience during your stay in our Xëliter Balcones del Atlantico. Whilst an apology will regrettably not alter the outcome of your experience on this occasion, please believe we do extend it with all sincerity. We truly hope to have the opportunity to welcome you back and serve you better.

Thank you!

We are truly sorry if there were a misunderstanding regard our property as we commercialize it as a condominium apartment. We do have some amenities that may help you feel more at home that just a regular apartment and offer personalize services to satisfy any request our guests have. Kind Regards, Mabel Perez.

Thank you very much for sharing this great review of your recent stay at Xëliter Balcones del Atlántico. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience! Looking forward to have you back again soon! Kind Regards, E-Concierge.

Thank you for taking the time to give us your kind score of you personal experience in our property! As Samaná city is a little far from the property we are only 6 minutes away from the town called Los pescadores which has everything for you to enjoy! Kind regards, E-concierge.

Thank you for taking the time to sent us your kind comments! We are glad that you enjoy your stay with us and with the apartment! Looking forward to serve you again soon! Kind Regards, E-Concierge.

Thank you for your amazing score! Kind Regards! E-Concierge

Thank you for taking the time to sent us your score of the property! Kind Regards, E-Concierge.

Thank you for your kind feedback! Hope to have you back again soon!

Greetings! Thank you very much for sharing this great review of your recent stay at Xëliter Balcones del Atlántico. We are thrilled that you have enjoyed your stay. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. We look forward to your next visit.   Kind Regards, Mabel Pérez.

Thanks for staying with us. We appreciate your feedback!

First of all thank you for your honest feedback. Your experience doesn’t sound like what we are used to offer at Balcones Del Atlántico which is the property with more repeat guests in our portfolio. Please rest sure we will address with our general manager on property and our operation staff. Our apologies for any inconvenient. Best regards Jose Castillo Director of Marketing Coral Hospitality Corp.

Glad you had a great experience, usually our staff is able to help with WIFI needs very quickly. In this case since you did not request assistance we were unable to ensure your needs were met.

Thank you for your greta review

Thank you for your great comments about our property. Hope you come back soon

Glad to hear you are a repeat guest with Balcones del Atlántico. Hope you have a great stay, looking forward to welcome you. Jose Thank you Best regards Jose Castillo Director of Marketing Coral Hospitality Corp

Thank you for your greta comments.

Glad to hear you enjoyed our beautiful white sandy beach and that are friendly staff treated you well.

Dear Jay first of all, congratulations for your anniversary, we are very happy that you chose our property to celebrate such an important date for you. Thank you very much for your comments, we hope to have you back with us. Sincerely

Dear Dan. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Sincerely

Dear Customer. Thank you very much for your comments. We appreciate your taking the time to write to us. We are very surprised by the commentary that our policies on higuiene and cleaning are quite strict. We'll be investigating with the housekeeping department. I am very sorry for this inconvenience. We hope to have you back soon.. Sincerely.

Dear Eva Thank you for your review and for choosing our hotel. I'm looking forward to having you again as a guest in our hotel. sincerely

Dear Guest. Thank you for your review and for choosing Balcones for your vacations. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our Property.