Triple Room | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Reviews of Lasserhof Salzburg

3.5 out of 5
Lasserhof Salzburg
Lasser Str 47, Salzburg, Salzburg

Reviews

8.0

Very good

Rating 10 - Excellent. 135 out of 446 reviews" "
Rating 8 - Good. 210 out of 446 reviews" "
Rating 6 - Okay. 63 out of 446 reviews" "
Rating 4 - Poor. 23 out of 446 reviews" "
Rating 2 - Terrible. 15 out of 446 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Hany

Liked: Staff & service
Disliked: Cleanliness
3 Stars for a 3 Star hotel
A 3-star hotel if there ever was one. The good: location very close to Old Town, hotel staff are very helpful and breakfast is satisfying. The bad: room floor was very dirty and your socks would be black after an hour and heating did not work well
Stayed 1 night in Nov 2023

10/10 Excellent

Rosie

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay. Generous choice of breakfast, 3 minutes walking from the main train station. Very helpful staff. Recommended
Stayed 1 night in Nov 2023

6/10 Okay

Margaret

Travelled with family
Was not able to go outside to smoke in early morning
Stayed 2 nights in Sep 2023

8/10 Good

PAM, Brookville

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel we stayed at had us use a parking garage that was closed from 6pm Saturday until Monday morning we almost got our car stuck in the garage.
Stayed 2 nights in Sep 2023

4/10 Poor

Diana

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Room wasn’t what we expected, Receptionist very mean and rude, not helpful
Stayed 1 night in Sep 2023

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
convenient walk to train station
Stayed 2 nights in Sep 2023

8/10 Good

Florence

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

James

Travelled with family, Travelled with family and small children
The hotel was a short walk away from the train station but this means a bit more of a walk to the old town (easily doable though, even with children). The breakfast was good and filled us up for the day ahead. The rooms were ok, however looked a bit tired and dated. Ours didn’t have a kettle, which was surprising, and there was no ventilation in the bathroom, which meant mould spots were inevitably visible. For a couple of nights it was fine but I doubt I’d stay again.
Stayed 2 nights in Aug 2023

6/10 Okay

David

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Mixed bag
Stayed three nights. Chose for convenient location close to old town and parking, given difficulty to find more central hotels with parking. Whereas we parked in the multi-storey car park across the road the first night (hotel does reduced price tickets = €16, we were able to park the following two nights for free outside the hotel, as it was the weekend (free from 7pm Friday). Front desk welcoming and helpful. Big rooms with high ceilings and balcony. However, pillows were essentially non existent, and the beds were uncomfortable, meaning we found it very difficult to sleep. Note that you need to insert your door key into the air conditioning unit for it to work. Breakfast was ok but the buffet could have done with replenishing more regularly. Be there early if you want a croissant. As we were driving, we managed to see all the non central sound of music locations without doing the four hour+ tour, although best do some research in advance regarding how best to approach each, as not always obvious, plus we were able to take our time at each, including those in the old town.
Stayed 3 nights in Aug 2023

8/10 Good

L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location
Friendly and welcoming staff. Convenient location. Room clean.
Stayed 1 night in Jul 2023

10/10 Excellent

Jeffrey

Travelled with family
Friendly staff, nice breakfast, convenient location, pleasant room
Stayed 3 nights in Jul 2023

8/10 Good

Lisa

Stayed 2 nights in Jul 2023

10/10 Excellent

Cynthia, NEW MARKET

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Jean

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was in walking distance to eating places and tourist connections.
Stayed 4 nights in Jun 2023

2/10 Terrible

Edward

Stayed 2 nights in Jun 2023

8/10 Good

Dennis, Belen

Stayed 2 nights in Jun 2023

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities
Close to attritions and reasonably priced. Good breakfast was included.
Stayed 1 night in Jun 2023

8/10 Good

Joseph

Stayed 2 nights in May 2023

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly manager and staff. Rooms had all that you need for a comfortable stay. Great buffet breakfast with my booking. Close to train station, lovely walk or bus 22 will take you directly to the old town.
Stayed 1 night in May 2023

10/10 Excellent

Jordan

Stayed 2 nights in May 2023

10/10 Excellent

Ana

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location near the train station
Stayed 2 nights in May 2023

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great value and convenience
It was clean, the room was very good except for 2 things-the bed was not very comfortable, and there was a lamp which must have had an electrical short circuit as it flickered constantly. The breakfast was excellent, with helpful and friendly staff. Very convenient location, desk staff helpful and friendly. Great value.
Stayed 2 nights in Apr 2023

2/10 Terrible

Le Tran

Stayed 2 nights in Apr 2023

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfectly centered between Salzburg Hbf and Mirabell Gardens. Hotel was clean, quiet and comfy. Great selection at breakfast.
Stayed 2 nights in Apr 2023

8/10 Good

Hernan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Llegamos y estaba cerrado el lobby
Stayed 1 night in Apr 2023

10/10 Excellent

michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel in a perfect location close to station. Very clean Huge room Separate toilet and shower.
Stayed 2 nights in Feb 2023

10/10 Excellent

Lyn

Stayed 2 nights in Feb 2023

8/10 Good

Elizabeth

Stayed 1 night in Jan 2023

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful
I booked a twin room for single occupancy but the photo that was displayed on the room details was nothing like the one i actually had. I had a tiny room with a single bed, it was quite smelly (the cushion stank), the wires were showing on the ceiling lamp and the shower tray was cracked. This room should not have been rented as these are H&S hazards. On the positive note, the hotel is only a short walk from the station and the breakfast is nice, but i would not stay there again. It was a disappointing experience.
Stayed 1 night in Jan 2023

8/10 Good

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok

2/10 Terrible

Roberta

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No hot water for our entire stay. Was promised a discount as gesture of good will from the night staff, the morning staff at the desk refused this. Said we didn't have to pay the city tax as a discount, €7 is not an adequate discount for not being able to shower for our entire stay. While initially running the shower, the drain was blocked so it overflowed all over the bathroom. Asked for new towels as we dried the floor with them, due to the blocked drain. We were given 1 new floor towel rather than all new. The night staff informed us a plumber had been phoned and they were fixing the problem. Day staff said it was a problem with the local area that there was no hot water (?). Only given 1 pillow each, had to ask the desk 3 times for extra pillows. They were completely flat and all the stuffing was lumpy. No tea or coffee facilities in room. Breakfast variety was average, nothing was chilled so unsure how it had been out for! If you take something out of the breakfast area, such as an apple, you are threatened with an €8 charge. Which is pretty pathetic. Terrible hotel, do not stay here.

8/10 Good

Jervis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great that breakfast was included. One minor complaint was that WiFi was slow.

8/10 Good

Hui En

Stayed 1 night in Dec 2022

6/10 Okay

Kathryn

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Great stay... except for the smell.
Location is great and all staff are fabulous. Bed is very comfortable. I had a single room (401, I think) and while the sleeping area of the room was fine, the bathroom have a very foul, very strong smell that made me hold my breath every time i was in it. Not a human or bio smell. Bathroom was clean and no visible mold or even shower mildew. But extremely strong mildew smell in the whole room. Had to keep the bathroom door closed and room window open the whole visit to keep the smell out of the room.
Stayed 3 nights in Nov 2022

8/10 Good

Ronald N

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not like the door lock, once locked from the inside, could not open without key. This would be a problem in an emergency.

10/10 Excellent

Franca

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute property walking distance to river and favorite Salzburg sites. Nice breakfast!
Stayed 2 nights in Oct 2022

8/10 Good

Cherrelyn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 2 nights in Oct 2022

8/10 Good

YOSHIKO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free breakfast was great. Nice staff too, but the receptionist seemed too busy most of the time.
Stayed 2 nights in Oct 2022

10/10 Excellent

Kathy

Travelled with family
Liked: Cleanliness, staff & service
Gorgeous room in lovely hotel. Clean and well equipped with breakfast included excellent price . Walking distance from train and the beautiful city.
Stayed 1 night in Oct 2022

8/10 Good

Sheila

Travelled with partner, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Property is very nice, staff friendly and pleasant. Breakfast extensive. Housekeeping needs to learn to knock before entering…or perhaps they could be informed by reception when occupants have checked out.
Stayed 2 nights in Sep 2022

10/10 Excellent

NIKOLAY

Stayed 2 nights in Sep 2022

10/10 Excellent

Tuongvan

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Convenient, short walking distance to main train station
Stayed 5 nights in Sep 2022

10/10 Excellent

Carol

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was exceptionally helpful. We enjoyed our stay immensely. Kudos to front desk staff.
Stayed 2 nights in Sep 2022

8/10 Good

MARIE, Jensen Beach

Travelled with group
Liked: Cleanliness, staff & service, amenities
This is an ideal place to stay if you don't mind walking 5 minutes to the Mirabelle Gardens. Also, there is reasonably priced parking in a new garage. It is about 20 min walk to the Old Town. Quiet area.
Stayed 3 nights in Jul 2022

10/10 Excellent

PORNTHEP

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service and conveniently located.
The hotel is in a quite convenient location and not far away from Salzburg central station. Mr. Marco, the counter employee was very friendly and helpful throughout our stay. He made us feel comfortable and happy for staying
Stayed 1 night in Aug 2022

10/10 Excellent

PORNTHEP

Stayed 1 night in Aug 2022

10/10 Excellent

Maria, Spring Grove

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel! Near train station. Friendly staff. Good breakfast.
Stayed 2 nights in Jul 2022

10/10 Excellent

Joanna

Stayed 2 nights in Aug 2022

6/10 Okay

Georgii

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2022

10/10 Excellent

William E., Bozeman

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located in Salzburg and convenient for bus and train services. Quiet and clean with an excellent breakfast.
Stayed 3 nights in Jun 2022