I booked this hotel as it looked very nice and had good reviews. I requested a room on the ground floor or at least near a lift as I walk with two sticks. We arrived around 10pm after a 20Euro taxi trip from the town to find the key to the hotel and room on top of a postbox outside the hotel as there were no staff on duty, The envelope stated #34 2nd Floor! This included two flights of stairs and there is no lift at the property. I requested this when I booked - surely it should be policy, if you cannot deliver what was asked for, to tell the customer so they can make other arrangements. The hotel did look the next morning when I complained about the stairs - no availability of a lower room until our 5th night! The atttitude at reception was not friendly - take it or leave it! The room also had cobwebs in abundance and the sink was cracked - a large crack needing replacment. The situation of the hotel also warrants a car hire or be prepared to pay 30Euro a day for a taxi to town and back. The views were spectacular from the front of the hotel - the room we had overlooked another roof. The breakfast was adequate in a pretty room. We left after one night , having paid for 5, we got a room in a pretty hotel in the town. I certainly would not recommend it.