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Reviews of Boutiquehotel am Dom

4 out of 5
Boutiquehotel am Dom
Goldgasse 17, Salzburg, Salzburg

Reviews

9.2

Wonderful

Rating 10 - Excellent. 155 out of 231 reviews" "
Rating 8 - Good. 54 out of 231 reviews" "
Rating 6 - Okay. 15 out of 231 reviews" "
Rating 4 - Poor. 4 out of 231 reviews" "
Rating 2 - Terrible. 3 out of 231 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was a bit small for the price.

10/10 Excellent

Tom

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
Location was great. The staff was fantastic!!!
Stayed 2 nights in Dec 2023

10/10 Excellent

brett

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel best hotel for the Xmas markets
Stayed 2 nights in Nov 2023

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location, comfortable rooms, great helpful staff, walkable to everything will absolutely stay again !!!!
Stayed 2 nights in Sep 2023

10/10 Excellent

Eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff who made you feel like an important guest. Great breakfasts, and super location close to everything
Stayed 6 nights in Oct 2023

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful small hotel. Modern and in great location. Only complaint is no coffee in room.
Stayed 2 nights in Oct 2023

10/10 Excellent

Darren

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place. Parking for your car is a bit far from the hotel. Excellent location!
Stayed 1 night in Sep 2023

10/10 Excellent

Joshua

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
This was the perfect place to stay for our time in Salzburg. Perfect location in the venter of thw village to walk to everything. Also spectacular views from our room on the top floor!
Stayed 2 nights in Sep 2023

10/10 Excellent

Jamie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding location. Rooms were more spacious than we anticipated. Helpful staff. Highly recommend.
Stayed 4 nights in Sep 2023

10/10 Excellent

Byron

Liked: Cleanliness, property conditions & facilities, room comfort
Great hotel and staff, fantastic location
Excellent room and extremely friendly and helpful staff. Superb design in the room, both in function and aesthetic!
Stayed 2 nights in Sep 2023

4/10 Poor

Lisa

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
1. The Air Conditioner in our room would not stay on for longer than 30 minutes at a time. When we asked to have it repaired, the owner accused my husband of making disparaging remarks about his property. We weren't trying to be negative; we simply wanted to be able to sleep. It was repaired - but the experience didn't need to be so hard. 2. The bathroom design in the standard rooms is terrible. The bathroom is separated from the bedroom by a semi-transparent glass wall, making it very difficult for someone to go to the bathroom in the middle of the night without waking up their partner. 3. After our experience with the air conditioner, there was no way that we were going to point out that our shower wasn't draining. It was not possible to take a shower without water flowing into the bathroom. Enough negative energy already from the owner. And someone might want to think about updating the photos on Expedia. We stayed in 409 - and the photo of 409 on Expedia looks nothing like the room that we stayed in.
Stayed 3 nights in Aug 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

6/10 Okay

termeh

Liked: Cleanliness
It was very tiny
Stayed 2 nights in Aug 2023

8/10 Good

Christopher

Stayed 2 nights in Jul 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

10/10 Excellent

Fiona

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A beautiful boutique hotel in the middle of the old town. Staff extremely friendly and helpful. Gave many good recommendations for things to see and do and nothing was ever a problem. Would highly recommend this beautiful property to anyone travelling to Salzburg.
Stayed 2 nights in Jun 2023

8/10 Good

Jenni

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Best location ever!!
Stayed 3 nights in Jun 2023

10/10 Excellent

sehnaz

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
exelent
hotel is at the heart of the town, people were great.thanks a million...
Stayed 1 night in Jun 2023

10/10 Excellent

Eric, Sugar Land

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room is very nice, comfortable and very clean. Front desk staff is very nice, friendly and helpful
Stayed 1 night in May 2023

10/10 Excellent

William

Stayed 4 nights in May 2023

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb small hotel in the heart of Old Town.
A small hotel in the centre of old town, am Dom was a first class place to stay. The hosts were excellent and the room was appointed to a very highly level.
Stayed 7 nights in Dec 2022

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2022

10/10 Excellent

Laura

Stayed 2 nights in Nov 2022

10/10 Excellent

Katherine, Los Angeles

Liked: Staff & service, amenities, property conditions & facilities
This property is right off the Residenzplatz. Less than 100 feet from the Domplatz. Gads of shopping and dining available right outside your doorstep. Staff very friendly and helpful with info to get around Salzburg.

10/10 Excellent

Megan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was amazing. Beautiful facilities great staff and unbeatable location. We will definitely stay here again in Salzburg
Stayed 2 nights in Oct 2022

10/10 Excellent

David

Stayed 2 nights in Sep 2022

10/10 Excellent

Kimberly A.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would highly recommend this property it’s family run convenient to everything in Salzberg. The staff was amazing they couldn’t have been better and a more gracious host and hostess. I’ve never seen such wonderful service .
Stayed 3 nights in Sep 2022

8/10 Good

Ilan

Stayed 1 night in Aug 2022

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good basic hotel in a great location
Hotel is in a fantastic location. Staff is very helpful. Room was clean but very basic (no coffee in room, pillows were terrible) and small. Twin room is good for one person.
Stayed 4 nights in Jun 2022

10/10 Excellent

Marcia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I definitely recommend the Boutiquehotel am Dom hotel. It is in the middle of the "old town" area of Salzburg, you can walk to nice restaurants and the beautiful churches/fortress. The room was spacious enough, clean, good shower, and the breakfast served was delicious and varied! On top of that, the owner and staff were super nice, caring, and attentive.
Stayed 2 nights in Jun 2022

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jun 2022

10/10 Excellent

Eduardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property
Stayed 3 nights in Jun 2022

10/10 Excellent

Roger

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The owner tells me that he recently renovated the entire property, and it shows. It is a lovely, comfortable hotel in the heart of Salzburg, and the staff is perhaps the most accommodating and helpful group I have run into in 50 years of traveling. Simple things, like giving each person a set of ladles and tongs to select their own breakfast items, cooked to order eggs, and an elegant interior that oozes charm and calm. All this, and historical Salzburg is literally right out the front door. This property is as close to perfect as any traveler could want.
Stayed 2 nights in May 2022

10/10 Excellent

Megan

Stayed 3 nights in May 2022

10/10 Excellent

Staley, Charlotte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2022

10/10 Excellent

John

Stayed 1 night in Jan 2022

10/10 Excellent

Justin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hell yeah
Awesome little spot in the middle of everything. You’re going to want to stay here.
Stayed 1 night in Nov 2021

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT Hotel
The service was wonderful - the room was SO nice - and the breakfast was amazing. Definitely will stay again next time we are in Austria! And the location was perfect!
Stayed 2 nights in Sep 2021

10/10 Excellent

Christof

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

10/10 Excellent

Lorena M

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location and great service. Highly recommend!
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Decent hotel!
Hotel has its charm. Because of where it’s located (in the city center), I was told by the hotel that the government wants to preserve as much of the original architecture as possible. This means that the hotel is a bit old school. For example, there is not magnetic lock, therefore they give you a standard key with a key chain that literally weighs a pound. Some might find that charming, but others might find that a bit outdated and a hassle to carry around. Shower heads could be improved. I stayed in the Superior room, and while the space was huge - you would at least expect the shower head to stay in one place and not slide down as you shower. Also, my room came with free breakfast and it was really good!
Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful boutique hotel in the heart of Old Town in Salzburg!
Stayed 2 nights in Sep 2019

8/10 Good

Elyse

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. Convenient and gr.eat location
Stayed 3 nights in Aug 2019

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will be back again!
The staff here could not be nicer… From the sweet staff at the breakfast buffet to the welcome staff at the front desk they made my stay in Salzburg so nice! Stephanie and Nina will help you at the front desk with anything you need! I didn’t get the names of the servers, but they were super! The location was absolutely perfect. Just a few steps away from Mozartplatz and the cathedral and the festival house, Goldgasse and all the shopping… the new town was just a 10 minute walk to the Mozarteum... Salzburg was beautiful!
Stayed 3 nights in Jul 2019

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing staff and perfect location
Absolutely amazing staff and perfect location. You couldn't want for a more comfortable bed (and I'm very picky!). Normally I can't stand how even the big supposedly quality hotel chains provide no toppers or bad ones, no support in the base e.g. sprung slats or sprung base and cheap awful hard mattresses.. not so here in this fantastic boutique hotel in the perfect location of the old town. Medium super comfortable bed in a quality finished boutique styled room with real character in keeping with the old building. I would highly recommend this for the bed alone above any of the other "luxury" hotels e.g. the Radisson Blu. The staff are friendly and incredibly helpful and the whole place has a relaxed atmosphere.. Couldn't recommend highly enough!
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The location of hotel was fabulous! We were able to walk everywhere and see what we wanted.
Stayed 2 nights in Jul 2019

10/10 Excellent

Dominique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful Salzburg Getaway!
The staff was incredibly nice and helpful. We got upgraded to a suite which was lovely. The location could not be beat. Air conditioning worked superbly, bed was so comfortable, service excellent, and the overall experience was second to none. We will return.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019