Bar (on property)

Reviews of ARCOTEL Castellani Salzburg

4 out of 5
ARCOTEL Castellani Salzburg
Alpenstrasse 6, Salzburg, Salzburg

Reviews

8.4

Very good

Rating 10 - Excellent. 227 out of 523 reviews" "
Rating 8 - Good. 197 out of 523 reviews" "
Rating 6 - Okay. 67 out of 523 reviews" "
Rating 4 - Poor. 19 out of 523 reviews" "
Rating 2 - Terrible. 13 out of 523 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Milan

Liked: Cleanliness, staff & service, property conditions & facilities
Different !
Stayed 1 night in Dec 2023
Response from Roland Liska, Resident Manager on 19 Feb 2024
Dear Milan,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the hotel and the area
Stayed 5 nights in Dec 2023

6/10 Okay

Amandeep

Travelled with partner
Liked: Cleanliness, amenities
To order room service, one has to go down to the reception. No intercom. Maintenance issue was not resolved even after asking for two days. Finally gave up on it. Breakfast selection can be better.
Stayed 3 nights in Dec 2023
Response from Roland Liska, Resident Manager on 4 Jan 2024
Dear Amandeep,Thank you for taking the time to share your feedback. We are actually working on the issue with the telephone bbut still waiting for some technical spare parts. We hope to welcome you back to our hotel very soon!Sincerely,

2/10 Terrible

Karen

Disliked: Staff & service
Horrible staff and customer service. Snow storm prevented travel to hotel area. Snow storm was on news. Attempted to call the hotel without any answer, emailed them without a response. Finally received a response telling me they couldn't help me because i booked through a third party. Was charged full price to include five breakfasts we were not there to have. Refused to be helpful in any way. The storm made local news today showing how it shut down all trains to the area. I will never book with this chain again. So unprofessionalism. Stay away if you want good customer service
Response from Roland Liska, Resident Manager on 4 Jan 2024
Dear Karen,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,

2/10 Terrible

Karen

Travelled with family
Disliked: Staff & service
Horrible customer service. Tried calling the property numerous times when all the trains were canceled due to a snow storm. They did not answer the phone and then charged me the full rate stating i did not cancel in time. I will be sure to never book through this chain again.
Response from Roland Liska, Resident Manager on 5 Dec 2023
Dear Karen,Thank you for taking the time to share your feedback. Unfortunately we had a technical problem with our telephone system. We are very sorry that you were not able to arrive. Please be aware that the room was already prepaid via expedia, ao all requests for refund have to be dealed with the agency and not with the hotel. We are very sorry for all inconveniances and nevertheless we hope to welcoming you in our hotel.Sincerely,

10/10 Excellent

BYOUNGJUNE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Roland Liska, Resident Manager on 5 Dec 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Excellent

BYOUNGJUNE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Roland Liska, Resident Manager on 5 Dec 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

8/10 Good

Luke

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the hotel, lovely room. Our only feedback to stop it being a 5 was that the shower could of been better - quite a minor thing but when walking round in cold we both enjoy hot shower when back. Hotel spotlessly clean too, we really enjoyed our time in the hotel and Salzburg.
Stayed 2 nights in Nov 2023
Response from Roland Liska, Resident Manager on 4 Dec 2023
Dear Luke,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

4/10 Poor

Martin

Stayed 1 night in Oct 2023
Response from Roland Liska, Resident Manager on 30 Oct 2023
Lieber Herr Martin,Vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihre Meinung zu Ihrem Aufenthalt bei uns mitzuteilen. Auch wenn wir es bedauern, dass Sie keine besseren Erfahrungen bei uns gemacht haben, hilft uns Ihre Beurteilung dazu zu lernen und uns zu verbessern. Wir arbeiten daran, es unseren Gästen an nichts fehlen zu lassen. Wenn Sie uns die Chance geben, Ihr Vertrauen zurück zu gewinnen, garantieren wir Ihnen, unser Bestes zu geben, damit Sie genauso gute Erfahrungen mit uns machen können, wie andere Gäste.Mit freundlichen Grüßen,

10/10 Excellent

Ian

Stayed 1 night in Sep 2023
Response from Roland Liska, Resident Manager on 3 Oct 2023
Dear Ian,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

8/10 Good

Joanne

Stayed 2 nights in Sep 2023
Response from Roland Liska, Resident Manager on 3 Oct 2023
Dear Joanne,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

6/10 Okay

Kathy

Liked: Cleanliness
Stayed 1 night in Sep 2023
Response from Roland Liska, Resident Manager on 18 Sept 2023
Lieber Gast,Vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihre Meinung zu Ihrem Aufenthalt bei uns mitzuteilen. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen!Mit freundlichen Grüßen,

10/10 Excellent

William

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel for visiting Salzburg
Very pleasant stay, clean and room very nice
Stayed 1 night in Aug 2023
Response from Roland Liska, Resident Manager on 16 Sept 2023
Dear William,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Nice, but not great
Decent place, and close enough to central Salzburg that we could walk everywhere. There's also a parking lot right in front of the hotel, which is super convenient if you're driving. Shower is very small so expect to make a mess The guy who checked us in was not very friendly, but the woman who helped us check out was fantastic.
Stayed 1 night in Jul 2023
Response from Alexander Wilpert on 22 Aug 2023
Dear guest,thank you for your review. We are glad that you enjoyed the location of our hotel and the parking lot. We apologize for the inconvenience with the shower and the unfriendly staff member. We will do our best to fix these issues. We appreciate your praise for the friendly staff member who helped you check out. We hope to welcome you again soon.With best regards,Alexander WilpertAss. Front Office Manager

8/10 Good

Dumitru

Travelled with family
Liked: Cleanliness, staff & service, amenities
It was ok.
Stayed 3 nights in Jul 2023
Response from Alexander Wilpert on 22 Aug 2023
Dear Dumitru,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Alexander WilpertAss. Front Office Manager

10/10 Excellent

Davor

Travelled with family, Travelled with pets
Nice hotel with nice personnel
Stayed 1 night in Jun 2023
Response from Roland Liska on 4 Jul 2023
Dear Davor,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Roland Liska, Resident Manager

10/10 Excellent

Ruben

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
A bit away from sightseeing, but public transport is available a couple of blocks away or you can just enjoy an easy walk. We were allowed to check in early, also thanks to an online form sent to us in advance. Only thing, in the form that we had to agree with online there was breakfast included, but found out we had to pay extra. No regrets, though, because it was a good menu. We really enjoyed out stay there.
Response from Roland Liska, Arcotel Castellani on 15 Jun 2023
Dear Ruben,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Roland Liska, Resident Manager

2/10 Terrible

Bradley

Stayed 1 night in Apr 2023

10/10 Excellent

Yuval

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money
comfortable bed and nice amenities. Solid breakfast
Stayed 1 night in Jan 2023
Response from Roland Liska, Resident Manager on 24 Jan 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Excellent

Yoni

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful service and hotel
Great hotel near by to my office With big room that facing to the garden. Very good breakfast
Stayed 1 night in Jan 2023
Response from Roland Liska, Resident Manager on 16 Jan 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

2/10 Terrible

Ashley

Stayed 1 night in Dec 2022

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Not Recommended !
The hotel receptionist gave us a different room (lower grade than the one we booked) and she refused our request to have a room in a higher level saying that the hotel was fully booked while it wasn’t as we checked online! The room was not clean I had to clean by my self , they just sent a welcome cake to apologize after letting us wait more than 40 minutes after check in time !!!
Stayed 1 night in Aug 2022
Response from Roland Liska, Resident Manager on 1 Sept 2022
Dear Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,

6/10 Okay

Dale

Stayed 2 nights in Aug 2022
Response from Roland Liska, Resident Manager on 23 Aug 2022
Lieber Gast,Vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihre Meinung zu Ihrem Aufenthalt bei uns mitzuteilen. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen!Mit freundlichen Grüßen,

4/10 Poor

Lidia

Travelled with group
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
We were sent to a room which was flooded by the shower water. There was a fan on in attempt to dry out the carpet. The smell was pungent. When we called, we were sent 2 guys who said they were going to vacuum the carpet and we had to stay there because they didn’t have any room available (our card had a number which was then crossed to this new one). I asked about another room as the smell was not going to go away. As they could not vacuum the carpet, all of a sudden they found another room available. Not nice at all.
Stayed 1 night in Jul 2022
Response from Roland Liska, Resident Manager on 2 Aug 2022
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

8/10 Good

Karsten

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022
Response from Roland Liska, Resident Manager on 4 May 2022
Lieber Gast, Vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen,

6/10 Okay

Heidi

Disliked: Staff & service
Ok but not worth the money
The staff really struggles with English. They didn’t explain anything. We couldn’t phone reception as there was no guide to show how. Had to walk down to ask them how to reach out to them. Could put slippers in the room. After a long day of site seeing in boots your feet are tired and slippers is a nice change.
Stayed 2 nights in Dec 2021
Response from Roland Liska, Resident Manager on 12 Jan 2022
Dear Guest, Thank you for taking the time to let us know what you think about your stay with us. We take your constructive criticism very seriously and hope to see you again soon! Sincerely, Roland Liska, Resident Manager

8/10 Good

ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was about 15-20 min walk into old town. We had a car but definitely doable
Stayed 1 night in Oct 2021
Response from Roland Liska, Resident Manager on 2 Nov 2021
Dear Guest, Thank you for the good rating you gave our hotel. We are pleased that you enjoyed your stay with us and hope to see you again soon! Kind regards,

6/10 Okay

Katherine

Liked: Cleanliness
Clean, but underwhelm
The hotel was okay overall, but underwhelming for a four star hotel. Some toiletries were already empty when we arrived, and the beds were not so comfortable. The AC didn’t work.
Stayed 2 nights in Sep 2021
Response from Roland Liska, Resident Manager on 12 Nov 2021
Dear Guest, Thank you for taking the time to let us know what you think about your stay with us. We take your constructive criticism very seriously and hope to see you again soon! Sincerely,

10/10 Excellent

Oren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel, expensive parking
Excellent hotel, conveniently located 15 minutes’ walk from the old city, and with a superb breakfast. My only complaint is that nobody informed me during checkin that I will have to pay for parking. Only while checking out I was told that they charge 15 Euros per day.
Stayed 2 nights in Aug 2021
Response from Roland Liska, Resident Manager on 22 Sept 2021
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Roland Liska, Resident Manager

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and helpful staff, room was clean and comfortable.
Stayed 1 night in Mar 2021
Response from Martina Jurisa on 22 Mar 2021
Dear Madame/ Sir, thank you very much for your positive feedback. We will be very happy to welcome you again in future in our hotel.

10/10 Excellent

Rachael I.

Liked: Cleanliness
Incredible Stay!
So pleased with the overall experience we had staying here. The property was very well maintained, the staff was helpful when we had questions, and the breakfast in the morning was WELL WORTH the 18 Euro. We chose to eat dinner at the hotel restaurant one night and it too was perfect; the food was unbelievably delicious (HIGHLY recommend the walnut ravioli) and the service was impeccable. The room was average, like any hotel room. But the overall experience made it unforgettable.
Stayed 2 nights in Dec 2019

8/10 Good

Jenny

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok hotel, reasonable location
The rooms in this hotel were surprisingly generic given its historical exterior. But certainly clean and functional. Could benefit from a hot water kettle in room for tea/coffee. The breakfast is very good but be aware it can get noisy because the hotel caters to your groups. The fitness center is poor - I couldn’t figure out why the elliptical machines had no power on. Needs to be improved if hotel advertises it as a feature. The hotel is not very close to the historical city center - it’s a 20 min walk. While it’s not an issue in good weather, it means you’re taking the bus in the winter. We were here during the holidays and it was rainy and very cold. The plus is there is a small restaurant in the hotel if you want to stay in for dinner and don’t feel like dealing with going out in bad weather.
Stayed 2 nights in Dec 2019

8/10 Good

Philip

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place, breakfast not included
The hotel was nicely kept, convenient to the castle, and the staff were friendly. Only downside was that the person who checked us in told us that breakfast was included. Upon check out we were told that there was a 18 Euro charge for breakfast, addiing108 Euro to our bill.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel and grounds (including a little chapel) were beautiful, immaculately clean and staff were helpful and friendly.
Stayed 4 nights in Dec 2019
Response from Tina Wick on 28 Dec 2019
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Tina Wick - Rezeption

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second visit to the hotel. I liked the friendliness of the staff and the warmth that they projected. Also the layout of the property with the lawn area and the little chapel is very appealing.
Stayed 2 nights in Dec 2019
Response from Emilia Schwab on 28 Dec 2019
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay with us and hope to see you again very soon. Sincerely, Emilia Schwab - Front Office Manager

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central location clean quiet property excellent steam room breakfast buffet a little pricey but taste good
Stayed 8 nights in Oct 2019
Response from Emilia Schwab - Front Office Manager on 28 Oct 2019
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay with us and hope to see you again very soon. Sincerely,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019
Response from Emilia Schwab - Front Office Manager on 28 Oct 2019
Dear Guest, thank you for taking the time to review Arcotel Castellani. I'm pleased to read that you had a comfortable stay with us and we look forward to welcoming you back soon at ARCOTEL Castellani Salzburg. Kind regards

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good place to stay for visiting Salzburg
Welcoming staff. Fast lifts. Immediate hot water. Spacious rooms. Wide choice of food for breakfast. Beds are rather firm for my taste. Our room carpet was rather grubby. On an excellent bus route a few minutes from the city centre.
Stayed 3 nights in Sep 2019
Response from Julia Schwab-Sagi, Ass. Front Office Manager on 13 Oct 2019
Dear Guest, thank you very much for your lovely feedback. I'm pleased to read that you had a comfortable stay with us and we look forward to welcoming you back soon at ARCOTEL Castellani Salzburg. Kind regards, Julia Schwab-Sagi, Ass. Front Office Manager

10/10 Excellent

D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2019
Response from Julia Schwab-Sagi, Ass. Front Office Manager on 13 Oct 2019
Dear Guest, we are very happy to hear that you enjoyed your stay with us! Thank you very much for your kind review and we hope to see you again very soon. Sincerely, Julia Schwab-Sagi, Ass. Front Office Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious, quiet, clean and comfortable.
Stayed 2 nights in Aug 2019
Response from Julia Schwab-Sagi, Ass. Front Office Manager on 13 Oct 2019
Dear Guest, Thank you for the lovely feedback of our ARCOTEL Castellani! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Julia Schwab-Sagi, Ass. Front Office Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Aug 2019
Response from Julia Schwab-Sagi, Ass. Front Office Manager on 13 Oct 2019
Dear Guest, Thank you for your lovely review. I'm pleased to see you enjoyed your stay with us here in Salzburg. We look forward to seeing you back again in the near future! Kind Regards, Julia Schwab-Sagi, Ass. Front Office Manager

8/10 Good

Verified traveller

Liked: Staff & service, amenities
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness
Clean and simple. We stayed for 2 nights. Good breakfast included
Stayed 2 nights in Aug 2019
Response from Emilia Schwab on 28 Aug 2019
Dear Guest, Thank you for your lovely review. I'm pleased to see you enjoyed your stay with us here in Salzburg. We look forward to seeing you back again in the near future! Kind Regards, Emilia Schwab - Front Office Manager

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is quite beautiful and the rooms were excellent. The only drawback is that it is a moderate walk to the "old town". Not a big deal though, the bus passes right out front if you don't want to walk. Overall, very happy with decision to stay here.
Stayed 3 nights in Aug 2019
Response from Emilia Schwab on 28 Aug 2019
Dear Guest, Thank you so much for your kind words regarding your recent stay at our hotel. It is a pleasure to receive positive feedback! We hope to welcome you back in the near future! Kind regards, Emilia Schwab - Front Office Manager

10/10 Excellent

ISABELL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019
Response from Julia Schwab, Ass. Front Office Manager on 16 Aug 2019
Dear Isabell, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Hotel
Wonderful place. Nice staff. Breakfast was great. Very comfortable.
Stayed 3 nights in Jul 2019
Response from Julia Schwab, Ass. Front Office Manager on 16 Aug 2019
Dear Daniel, thank you very much for the great review! I'm very pleased you enjoyed your stay with us at ARCOTEL Castellani Salzburg. I have passed your positive feedback on to our team here about the great service you received. We look forward to seeing you back soon. Warm regards,

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Great breakfast spread. Quiet 18th century proprty with modern touch. Parking onsite, which is rare in Salzburg. Beautiful place for a stay.
Stayed 2 nights in Jul 2019
Response from Emilia Schwab - Front Office Manager on 6 Aug 2019
Dear Guest, thank you very much for your great feedback. It is nice to hear that you liked the modern style of our hotel. Thank you for your great satisfaction with the service and friendliness of our staff. We are glad to hear that you enjoyed the breakfast buffet as well. We are very happy that you had a pleasant stay and we thank you for your fantastic feedback. Kind regards, Emilia Schwab

8/10 Good

Geoffrey

Liked: Cleanliness, staff & service, room comfort
Good hotel not too far from the city
Excellent sized room with good safe box and TV with english channels. Fridge didn’t work, shower very small and sliding door broken. Bus ride into city very frequent. Too far to walk. Restaurant and bar expensive and who to do with more choice. Hotel staff are very helpful
Stayed 4 nights in Jul 2019
Response from Julia Schwab, Ass. Front Office Manager on 16 Aug 2019
Dear Geoffrey, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

10/10 Excellent

Lee

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019
Response from Emilia Schwab - Front Office Manager on 6 Aug 2019
Dear Guest, Thank you very much for your lovely feedback. I'm pleased to read that you had a comfortable stay with us and we look forward to welcoming you back soon at ARCOTEL Castellani Salzburg. Kind regards, Emilia Schwab - Front Office Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I like the team, the location, the room If they can reduce the sound of AC
Stayed 3 nights in Jul 2019
Response from Emilia Schwab - Front Office Manager on 6 Aug 2019
Dear Guest, Thank you so much for your kind words regarding your recent stay at our hotel. It is a pleasure to receive positive feedback! It would be very nice to see you again someday for another visit to Salzburg. Kind regards, Emilia Schwab - Front Office Manager