Pool

Reviews of Motel 6 Salt Lake City, UT - West - Airport

2 out of 5
Motel 6 Salt Lake City, UT - West - Airport
1990 W North Temple, Salt Lake City, UT

Reviews

6.2
Rating 10 - Excellent. 214 out of 1007 reviews" "
Rating 8 - Good. 231 out of 1007 reviews" "
Rating 6 - Okay. 180 out of 1007 reviews" "
Rating 4 - Poor. 115 out of 1007 reviews" "
Rating 2 - Terrible. 267 out of 1007 reviews" "

6.4/10

Cleanliness

7.4/10

Staff & service

5.8/10

Amenities

6.2/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

4/10 Poor

Laura

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We did not enjoy our stay. Trash around the parking lot was blocking drains. No shades on any of the lamps, just bare compact fluorescent bulbs glaring at you. Both beds sagged on the side so any second person would feel like they were falling out. Cars revving their engines in the lot till midnight were far more annoying than the few planes we noticed. Freeway noise was also quite loud on one side of the building. In the morning someone was yelling about calling the police if people didn't leave the property NOW. Trash still littered the lot. We cut our stay short and found another place to sleep.
Stayed 2 nights in Mar 2024

4/10 Poor

Brandy

Travelled with family, Travelled with family and small children, Travelled with pets
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty, smells like fentanyl and broken bathroom doors.
Stayed 1 night in Mar 2024

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities
staff
Stayed 7 nights in Mar 2024

6/10 Okay

Cory

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Very rough neighborhood. Homeless people in the parking lot all night. Yelling, whistling, at all hours. Not much sleep at all, but is a very convenient location to get to the airport quickly.
Stayed 1 night in Mar 2024

2/10 Terrible

pushkar

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Lot of homeless people around the property . The room is also equally terrible with dirty pillows qnd sheets
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 26 Mar 2024
Hi Traveler,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

10/10 Excellent

Jeffery

Disliked: Amenities
It was good
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 26 Mar 2024
Hi Jeffery,Thank you for the perfect rating!! Maz K.#Team6

2/10 Terrible

David

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Worst place ever. Should have checked it with a blue light.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 26 Mar 2024
Hi David,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

2/10 Terrible

Allyn

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 29 Mar 2024
Hi Allyn, We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

10/10 Excellent

Manu

Travelled with family
Liked: Amenities
It was ok kind a scary but it was good cause my brother was there til Thursday night,
Stayed 7 nights in Mar 2024
Response from Nancy Y. on 19 Mar 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

2/10 Terrible

Tara

Stayed 1 night in Mar 2024
Response from Brand Experience Team on 21 Mar 2024
Hi Tara, We hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6

2/10 Terrible

Kara, Starkville

Disliked: Cleanliness, amenities, property conditions & facilities
First off: this review is about the hotel, staff at check-in desk were friendly and helpful. Waited around till checkin and got my key, went to my room to drop my bags off and the room hadn’t been cleaned after last person (this was at 3). Went back to desk and apparently, there was a language barrier that caused the issue. I can understand that but I don’t understand how it took almost 1.5 hours to clean the room. I was stuck waiting there having arrived by Uber. The bathroom floor still wasn’t super clean so I made sure to wear shoes when going in there. I didn’t even look at the tub, I was afraid. The light in the room had no cover, just bare bulbs hanging on the wall. There was no tv in the room but the equipment to mount it on the wall were there as was the remote control (very sus!). A lot of air freshener (or something) had been sprayed in there to make it smell clean. Nearly caused a problem with this asthmatic! This particular hotel was very rundown! Yes, it was also noisy but you can’t expect it to be quiet situated by the front runner or interstate. I won’t stay here again but as I stated up front, the front desk staff was very good and friendly!
Stayed 1 night in Mar 2024
Response from Nancy Y. on 19 Mar 2024
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

6/10 Okay

Aida

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Shower and all walls in general were stained and dirty. Building in general could use a revamp and there are scuff marks and signs of degradation.
Stayed 1 night in Mar 2024
Response from Nancy Y. on 19 Mar 2024
Thank you for providing feedback. Your experience is important to us, and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6

10/10 Excellent

maria

Travelled with family, Travelled with family and small children, Business traveller, Travelled with pets, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the stay could walk to get food nice place to say
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 12 Mar 2024
Hi Traveler, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6

4/10 Poor

HAYDEN

Business traveller
Disliked: Staff & service, property conditions & facilities
Very thin walls so it’s noisy during the night. Keycards get deactivated easily. Lobby is locked and there’s rarely anyone at the window to help. Vending machine stole my money. Definitely not worth $65 a night.
Stayed 2 nights in Mar 2024
Response from Brand Experience Team on 12 Mar 2024
Hi Traveler,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

2/10 Terrible

Darrin

First room they checked me in had no TV and the fire alarm is going off at 35 seconds. The second room was better yet it still had a towel rack sitting on the counter, bugs on the floor in the bathroom in the morning and overall not a clean room or a comfortable stay. I’ve stayed in many Motel 6’s over the years, and this would rank at the very bottom.
Stayed 1 night in Feb 2024
Response from Nancy Y. on 7 Mar 2024
We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback. Nancy Y.#Team6

4/10 Poor

Kenry

Business traveller
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Not an ideal place to stay. Too many homeless hanging around
Stayed 5 nights in Feb 2024
Response from Nancy Y. on 7 Mar 2024
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6

6/10 Okay

Regina, Houston

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Trash was everywhere around the property and trash bags from the guess. A lot of homeless people roam the property and are outside literally begging. The hotel needs to be renovated asap! The water pressure was terribly LOW !!! pillows and blankets super thin !!! The office works are too comfortable walking around no shoes in the office texting on there phones while helping you sleeping etc
Stayed 6 nights in Feb 2024
Response from Brand Experience Team on 29 Feb 2024
Hi Regina,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

2/10 Terrible

Oguzhan Berk

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds are dirty pillows dirty they didn’t clean it
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 21 Feb 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

4/10 Poor

Randy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to home
Stayed 1 night in Jan 2024
Response from Brand Experience Team on 7 Feb 2024
Hi Randy,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

4/10 Poor

David

Stayed 1 night in Jan 2024

10/10 Excellent

Laniqua

Travelled with family, Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my family have been homeless for some time now. I have never stayed in a motel however This motel been nice to use since we been here i have never saw a motel with clean room and clean sheets I feel liek it’s all how you clean your room and make it. I have not seen no roaches or nothin of that. So that’s a1 with me. They’d always ask if need any help. Good staff💯
Stayed 2 nights in Jan 2024
Response from Brand Experience Team on 30 Jan 2024
Hi Laniqua, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

8/10 Good

Martha

Liked: Cleanliness, staff & service, property conditions & facilities
Evening receptionist her name is Alex she's very friendly and helpful
Stayed 1 night in Jan 2024
Response from Brand Experience Team on 23 Jan 2024
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

8/10 Good

Martha

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
I like the evening receptionist
Stayed 1 night in Dec 2023
Response from Brand Experience Team on 16 Jan 2024
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

2/10 Terrible

Rebekah

Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible. Stay literally anywhere else!!!
Response from Brand Experience Team on 16 Jan 2024
Hi Rebekah, Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We appreciate you bringing this to our attention. Kaur J. #team6

10/10 Excellent

Angela

Stayed 1 night in Jan 2024

2/10 Terrible

Jamal

Stayed 1 night in Nov 2023

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for airline travelers. Just take the Green Line from the airport and get off at the first stop.
Stayed 2 nights in Dec 2023
Response from Brand Experience Team on 10 Jan 2024
Hi PaulThank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

6/10 Okay

Austin

Stayed 1 night in Dec 2023

6/10 Okay

Austin

Stayed 1 night in Dec 2023

2/10 Terrible

Angelo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bs
Our tv don’t work and they won’t give a discount
Our tv only works in Bluetooth speakers for the last 2 weeks we been staying here and they won’t let us love cause they don’t have the availability
Stayed 1 night in Dec 2023
Response from Brand Experience Team on 10 Jan 2024
Hi Angelo,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

2/10 Terrible

Filena

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Dec 2023

2/10 Terrible

Kara

Travelled with group
Horrible experience
Stayed 2 nights in Dec 2023
Response from Brand Experience Team on 2 Jan 2024
Hi Kara, Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We appreciate you bringing this to our attention. Kaur J. #team6

8/10 Good

Angelo

Liked: Cleanliness, staff & service, room comfort
No Television
The tv doesn’t work and not once did they offer to move us rooms. After day 8 they offered to give us a discount. But have yet to receive it
Stayed 1 night in Dec 2023
Response from Brand Experience Team on 2 Jan 2024
Hi Angelo, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

2/10 Terrible

Mike

Business traveller
Disliked: Amenities
Found walking bugs in my room #148. Very hard to sleep. Better check this motel out under your logo.
Stayed 1 night in Dec 2023
Response from Brand Experience Team on 2 Jan 2024
Hi Mike, On behalf of Motel 6, we would like to apologize for the inconvenience you may have experienced. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention. Kaur J. #team6

6/10 Okay

Angelo

Disliked: Staff & service
Tv don’t work
Stayed 1 night in Dec 2023
Response from Brand Experience Team on 23 Dec 2023
Hi Angelo, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

2/10 Terrible

Douglas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

4/10 Poor

Jacob

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Literally the weirdest worst place ever, no coffee in the room or the desk, and only a lil bar of soap to shower with...... C'mon
Stayed 1 night in Dec 2023
Response from Brand Experience Team on 23 Dec 2023
Hi Jacob, On behalf of Motel 6, we would like to apologize for the inconvenience you may have experienced. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention. Kaur J. #team6

4/10 Poor

Connie

Disliked: Staff & service, amenities
I had no hot water in the shower and the cable was broken to the TV so I couldn't even watch television
Stayed 2 nights in Dec 2023
Response from Brand Experience Team on 23 Dec 2023
Hi Connie, Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We appreciate you bringing this to our attention. Kaur J. #team6

6/10 Okay

Mary

Travelled with pets, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Pros: the lobby staff was friendly and the location is situated close to pretty much everything we needed. They allow pets for free. Cons: noisy. Not only the freeway noise, but the guy with a leaf blower was close to the room for around 1/2 an hour. This did upset my cat, so I don't know how applicable "pet friendly" is. There was a broken window in one of the rooms near us. There was a lot of trash in the parking lot and vehicles parked in ways that made it difficult to access our parking area. There were 2 outlets in the bathroom. There was 1 behind the TV. There were several covered outlets that were unacceptable. There was also an unopened condom on top of the TV. The bed was uncomfortable.
Stayed 2 nights in Dec 2023
Response from Brand Experience Team on 19 Dec 2023
Hi Mary, After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Kaur J.#Team6

6/10 Okay

Treasa

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

2/10 Terrible

Komasquin

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023

2/10 Terrible

Bronwen

Stayed 1 night in Dec 2023

2/10 Terrible

Komasquin

Stayed 2 nights in Dec 2023

2/10 Terrible

Irina

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never, under any circumstances, if you are a decent person, go there. Dirty, everything is broken, homeless people, prostitutes. I was there with my son and my dog, and the idiot at the front desk gave us first-floor room, right under the room where prostitutes were working. The manager was rude. We had to run away from this motel in the middle of the night, and they refused to refund our money. It was not cheap by the way, almost $130
Stayed 1 night in Oct 2023
Response from Brand Experience Team on 29 Nov 2023
Hi Irina,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

2/10 Terrible

Luka

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

2/10 Terrible

Kelly

Stayed 1 night in Nov 2023

10/10 Excellent

John

Stayed 1 night in Nov 2023

8/10 Good

Linh

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

2/10 Terrible

Brandon

Stayed 1 night in Nov 2023

10/10 Excellent

Komasquin

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Management does great job of helping u out when needed staff is very helpful
Stayed 2 nights in Nov 2023