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We truly regret to hear about the less than ideal scenario experienced towards the end of your stay. We are committed to excellent guest experiences and it is regrettable to note that this was not reflected during your recent stay. Nonetheless, thank you for staying with us and sharing your feedback.
Thank you for choosing La Quinta Salt Lake City Airport as your regular stay during your work trips. We're delighted to hear you had a positive experience with our hardworking and friendly team members whom you mentioned. We're looking forward to turning more of your future stays into amazing experiences.
Had to drive 15 min to purchase toothpaste and toothbrushes, they had none at the hotel
Christina
Stayed 1 night in Apr 2024
Response from Justin H on 24 Apr 2024
We truly regret to hear about the less than ideal scenario experienced towards the end of your stay. We are committed to excellent guest experiences and it is regrettable to note that this was not reflected during your recent stay. Nonetheless, thank you for staying with us and sharing your feedback.
This property is run down. Door locks didnt work, even after i notified the desk each day multiple times. The staff didnt seem to care.
Matthew
Stayed 4 nights in Apr 2024
Response from Justin H on 24 Apr 2024
We truly regret to hear about the less than ideal scenario experienced towards the end of your stay. We are committed to excellent guest experiences and it is regrettable to note that this was not reflected during your recent stay. Nonetheless, thank you for staying with us and sharing your feedback.
8/10 Good
Gerald
Business traveller
18 Apr 2024
There was no shampoo only conditioner
Gerald
Stayed 1 night in Apr 2024
Response from Justin H on 24 Apr 2024
We truly regret to hear about the less than ideal scenario experienced towards the end of your stay. We are committed to excellent guest experiences and it is regrettable to note that this was not reflected during your recent stay. Nonetheless, thank you for staying with us and sharing your feedback.
We stayed last night before flying out back home and the property was safe and clean. Our room was nice and comfortable. It was in walking distance to get some thing to eat and there is shuttle service to the airport which was phenomenal. We did not have the same experience at another hotel that we stayed when we first arrived in Salt Lake City, so I would definitely recommend this if you are flying in or out of Salt Lake City airport
Wendy
Stayed 1 night in Apr 2024
Response from Justin H on 24 Apr 2024
We truly regret to hear about the less than ideal scenario experienced towards the end of your stay. We are committed to excellent guest experiences and it is regrettable to note that this was not reflected during your recent stay. Nonetheless, thank you for staying with us and sharing your feedback.
We truly regret to hear about the less than ideal scenario experienced towards the end of your stay. We are committed to excellent guest experiences and it is regrettable to note that this was not reflected during your recent stay. Nonetheless, thank you for staying with us and sharing your feedback.
It's excellent you enjoyed your time at La Quinta Salt Lake City Airport so much and that we could exceeded your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon.
It's excellent you enjoyed your time at La Quinta Salt Lake City Airport so much and that we could exceeded your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon.
We truly regret to hear about the less than ideal scenario experienced towards the end of your stay. We are committed to excellent guest experiences and it is regrettable to note that this was not reflected during your recent stay. Nonetheless, thank you for staying with us and sharing your feedback.
Everything was super clean and the staff was great! We were staying because our flight tipping canceled it to airport, and everybody was very accommodating! Definitely will use again when we’re back out that way.
Virginia
Stayed 1 night in Apr 2024
Response from Justin H on 24 Apr 2024
Thank you for taking the time to write such a detailed review of your recent stay with us. It is only through feedback such as yours that we are able to maintain the kind of service we provide to our valued guests.
6/10 Okay
LaForest
Travelled with family
7 Apr 2024
Liked: Cleanliness, staff & service, amenities
The facility really needs updating. The dryer is on its last leg. They think one washer & dryer isn’t enough for the size of the facility. The staff is amazing they go above and beyond the call of duty.
LaForest
Stayed 3 nights in Apr 2024
Response from Justin H on 24 Apr 2024
We truly regret to hear about the less than ideal scenario experienced towards the end of your stay. We are committed to excellent guest experiences and it is regrettable to note that this was not reflected during your recent stay. Nonetheless, thank you for staying with us and sharing your feedback.
4/10 Poor
JOONG MOO
Travelled with family
2 Apr 2024
Liked: Staff & service
Disliked: Property conditions & facilities
The hotel had a very smelly hallway and the rooms were not clean. One bed had a cushion and no pillow.
JOONG MOO
Stayed 1 night in Mar 2024
Response from Justin H on 24 Apr 2024
We truly regret to hear about the less than ideal scenario experienced towards the end of your stay. We are committed to excellent guest experiences and it is regrettable to note that this was not reflected during your recent stay. Nonetheless, thank you for staying with us and sharing your feedback.
Very nice and clean! Staff was very friendly and accommodating seeing as our flight was cancelled and we needed a room. Definitely will be coming back.
Virginia
Stayed 1 night in Apr 2024
Response from Justin H on 24 Apr 2024
Thank you for taking the time to write such a detailed review of your recent stay with us. It is only through feedback such as yours that we are able to maintain the kind of service we provide to our valued guests.
Thank you for taking the time to write such a detailed review of your recent stay with us. It is only through feedback such as yours that we are able to maintain the kind of service we provide to our valued guests.
8/10 Good
Kathleen
31 Mar 2024
Liked: Cleanliness, staff & service
We arrived late in the evening to a very busy front desk. A very rude and demanding client was thoroughly hasseling the receptionist ( Angelica?). She did a wonderful job handling his demands and attending to all the other patrons in line waiting to be checked in. He was quite aggressive and she held her own in a professional and firm demeanor. Give this gal a raise!!
Kathleen
Stayed 1 night in Mar 2024
Response from Justin H on 24 Apr 2024
We truly regret to hear about the less than ideal scenario experienced towards the end of your stay. We are committed to excellent guest experiences and it is regrettable to note that this was not reflected during your recent stay. Nonetheless, thank you for staying with us and sharing your feedback.
Thank you for taking the time to write such a detailed review of your recent stay with us. It is only through feedback such as yours that we are able to maintain the kind of service we provide to our valued guests.
6/10 Okay
Bruce
Travelled with family, Travelled with group
30 Mar 2024
Liked: Staff & service
Disliked: Cleanliness
The staff was very kind and friendly. The property is a bit run down and needed updating, but it was doable to stay just one night. The distance to the airport was a plus
It was very comfortable and clean. Enjoyed our stay among the red rocks
Laurie
Stayed 1 night in Mar 2024
Response from Justin H on 24 Apr 2024
Thank you for taking the time to write such a detailed review of your recent stay with us. It is only through feedback such as yours that we are able to maintain the kind of service we provide to our valued guests.
8/10 Good
Shawn
25 Mar 2024
Shawn
Stayed 1 night in Mar 2024
Response from Justin H on 24 Apr 2024
We truly regret to hear about the less than ideal scenario experienced towards the end of your stay. We are committed to excellent guest experiences and it is regrettable to note that this was not reflected during your recent stay. Nonetheless, thank you for staying with us and sharing your feedback.
Poor customer service when I called ahead. Breakfast was skimpy. Room was in poor repair
Travis
Stayed 1 night in Mar 2024
10/10 Excellent
Brad
24 Mar 2024
Brad
Stayed 1 night in Mar 2024
Response from Justin H on 24 Apr 2024
It's excellent you enjoyed your time at La Quinta Salt Lake City Airport so much and that we could exceeded your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon.
It is a decent place to lay your head for the night, but there was issues with the keys for a lot of the people who rented the rooms. (I was in the lobby working and heard multiple people complain) I would recommend if your a heavy sleeper and are passing through
Thank you for taking the time to write such a detailed review of your recent stay with us. It is only through feedback such as yours that we are able to maintain the kind of service we provide to our valued guests.
Thank you for taking the time to write such a detailed review of your recent stay with us. It is only through feedback such as yours that we are able to maintain the kind of service we provide to our valued guests.
10/10 Excellent
Debra
22 Mar 2024
Liked: Property conditions & facilities
As good as it says!
Debra
Stayed 1 night in Mar 2024
Response from Justin H on 24 Apr 2024
Thank you for taking the time to write such a detailed review of your recent stay with us. It is only through feedback such as yours that we are able to maintain the kind of service we provide to our valued guests.
2/10 Terrible
HENRY
Business traveller
21 Mar 2024
Disliked: Staff & service
The property was fine however the confusion between the staff and my Expedia reservation is not tolerable. They only had one room for me and I had to pay a higher price for the second
We appreciate the feedback regarding your stay with us. We hope to see you again!
8/10 Good
Kathleen
Travelled with family
18 Mar 2024
Liked: Cleanliness, staff & service, amenities
I've stayed here twice this winter when I've had an early morning flight from the airport. The front desk and shuttle service were fantastic both times. The rooms are huge for the price. The flooring in the elevator should be replaced. It's torn & worn. Everything else looked nice.
Kathleen
Stayed 1 night in Mar 2024
6/10 Okay
Dave
18 Mar 2024
just all around average
Dave
Stayed 1 night in Mar 2024
Response from Justin H on 24 Apr 2024
We appreciate the feedback regarding your stay with us. We hope to see you again!
Convenient shuttle to the airport, good breakfast,
inside pool and jaccuzi.
Barbara
Stayed 2 nights in Mar 2024
8/10 Good
Cortney
16 Mar 2024
Cortney
Stayed 1 night in Mar 2024
Response from Justin H on 24 Apr 2024
We truly regret to hear about the less than ideal scenario experienced towards the end of your stay. We are committed to excellent guest experiences and it is regrettable to note that this was not reflected during your recent stay. Nonetheless, thank you for staying with us and sharing your feedback.
10/10 Excellent
Diane
Travelled with family
15 Mar 2024
Liked: Staff & service, amenities
Staff were great! Room a little run down, tv only showed purple for color.
This hotel was terrible, it was extremely dirty, bed, bath and furniture, had to change rooms because of this.
Alessandria
Stayed 4 nights in Mar 2024
2/10 Terrible
Eric
Travelled with family
12 Mar 2024
Disliked: Cleanliness
Worst La Quinta I have stayed at. Building is OLD and run down. Bed was terribly uncomfortable, wasn’t able to get more than a few hours sleep. Avoid if possible
The front desk people and shuttle driver are so kind and accommodating. They really were helpful and went out of their way to accommodate our needs. Thank you, staff!