Ratings based on 210 Verified Reviews

2.8 out of 5
47% of guests recommend
3.2 Room cleanliness
3.1 Service & staff
2.8 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
2out of 5
by A verified traveller

Budget hotel

Posted 26-Mar-2017
The staff are friendly. However the bed is uncomfortable, there was a perfumed odour in the room but the bathroom was clean. It's a budget hotel and you get what you pay for, don't expect much, but it's not terrible.
2out of 5
by A verified traveller

It's a place to lay your head

Posted 08-Mar-2017
Pros: The complimentary breakfast was nice (waffle maker, a few cereals, yogurt, apples, toast). The location was convenient to our purpose of being there.
Cons: I know that housecleaning is a hard job, but the cleanliness of the rooms could be improved.
Location: Location was great for our purpose of the trip. Lots of food options around too.
It was one of those "it's a place to lay your head" type of hotels. It wasn't all that clean (still dirt on the carpet in the room, bathtub had some dirt in it, dust and other things had collected in between bed and side table and desks); the hotel was older and didn't seem to be renovated/updated in a while, so it didn't feel very inviting; the room amenities (coffee, shampoo, etc.) weren't refreshed after the first night of us staying there. The staff seemed somewhat friendly and the breakfast in the morning was fine. You received a discount at the nearby restaurant, which was a nice perk as well. If you're passing by, this is an inexpensive place to stay, but if you are looking for more of a hotel experience, this probably isn't a good one for that.
3out of 5
by A verified traveller from Nelson, BC

It was okay.

Posted 11-Jan-2017
Pros: Location was good for us, it was reasonably clean and the staff was friendly.
Cons: Breakfast options (how about two kinds of fruit?), phone skills, and don't bother giving a group rate if it's $50 higher than sites like this.
Location: It's on the highway, but it's in town and there's a grocery store, pub and gas station close by.
Front desk service was friendly but a bit uneven, probably the result of either inexperience or inadequate support from management (e.g. the front desk person also seemed to be the housekeeping person). The continental breakfast was really lame, best to get it elsewhere or bring your own. OveraIl, I get that it's a budget operation, but they seemed to be running it a bit too lean in my opinion. Been to other Motel 8s I've liked much better.
2out of 5
by A verified traveller from Nelson, BC

Terrible noisy heaters

Posted 09-Jan-2017
Cons: Replace the old heaters in the rooms.
We could hardly sleep because the old wall-mounted heater in the room was so loud. It rattled, squealed and hummed at varying frequencies all night.
4out of 5
Recommended
for Families
by A verified traveller

pretty new with reasonable price

Posted 31-Dec-2016
Pros: good breakfast choices and tv for news.
Cons: use electric heater instead of a/c unit to avoid noise at night
Location: very convenient to gas, restaurants nearby and its right on the highway access.
i like the large flat tv with lots of channel cable to watch, except the a/c and heating is a little noisy.
Comment from Hotel Management
04-Jan-2017 by Super 8 Salmon Arm, Hotel Management
We thank you for your feed back and will look into the concerns that you have brought up.
3out of 5
by A verified traveller

Posted 25-Dec-2016 on Hotels
Very dated decor and building lacked invitation. Old
Comment from Hotel Management
04-Jan-2017 by General Manager, Hotel Management
Thank you for your comments we will bring this up to the management's attention.
3out of 5
by A verified traveller

Nice hotel but heating an issue

Posted 23-Dec-2016
Pros: The staff is friendly and accomodating.
Cons: Yes,if you are going to cut back on costs don't do it with the heating. Even the staff had their coats on. The temperature outside was -27C and lobby
Hallway temperature was set at 12.5c which was chilly. the entrance, lobby and check in had no heat at all. If you are going to cut costs this is not the way to do it.
3out of 5
by A verified traveller

This traveller left a rating score only Posted 14-Nov-2016 on Hotels
3out of 5
Recommended
for Other
by A verified traveller from Victoria

Basic Overnight

Posted 28-Oct-2016
Pros: Basic and clean.
Cons: The price is higher than it should be.
It provided everything we needed for one overnight stay. I'm sorry to say but the waffles were like edible glue and not worth the time to peel off the grill.
5out of 5
by A verified traveller

This traveller left a rating score only Posted 26-Oct-2016 on Hotels