The staff was exceptionally nice, nicer than most motels I've stayed at. My bathroom floor smelled a little bit like urine, so that wasn't pleasant. The Direct TV kept going out on New Year's Eve when I was trying to watch the NYE party on CNN. It was windy and rainy, but not that bad, so it should not have gone out. Maybe someone should come and fix that. Overall, I was pretty happy with my stay. The free coffee was fantastic tasting.