Ratings based on 396 verified reviews

4.7 out of 5
86% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia-verified reviews
5 out of 5
by a verified traveller from Miami

Posted 30-Jul-2019
Very clean, personnel professional and well informed as well as pleasant and acomodating. Location extraordinary on a very quiet street in the middle of madrid’s Top neighborhood .
5 out of 5
by a verified traveller

This traveller left a rating score only Posted 02-Jul-2019
3 out of 5
by a verified traveller

This traveller left a rating score only Posted 01-Jul-2019
5 out of 5
by a verified traveller

Posted 28-Jun-2019
We arrived in the morning and were put in a room immediately. Didn’t have to wait until check in time.
5 out of 5
by a verified traveller

Posted 23-Jun-2019
As We booked thru Expedia and had to cancel, we were not able to get a refund despite giving a week’s notice.
5 out of 5
by a verified traveller

This traveller left a rating score only Posted 21-Jun-2019
4 out of 5
by a verified traveller

Posted 10-Jun-2019
The location of the property was excellent, close to main attractions and yet on a quiet street. Staff at the hotel were friendly and helpful, although the service in the restaurant was only moderately pleasant and extremely slow during busy and quiet periods. We left the restaurant on one occasion as we grew tired of waiting for a drink/dinner order to be taken. There were only a couple of other tables of guests at the restaurant on this occasion. Another time we stayed for drinks, but due to slow service we left and had dinner elsewhere.
3 out of 5
by a verified traveller

This traveller left a rating score only Posted 30-May-2019
4 out of 5
by a verified traveller

This traveller left a rating score only Posted 29-May-2019
5 out of 5
by a verified traveller from Laguna Beach, CA

Posted 27-May-2019
Great location. Great staff and nice rooms. Restaurant for breakfast was great