We looked for 30 minutes to find this hotel. My gps was pointing me to a place called Residence Pierre et Vacance. We went in to reception to ask and they told me the reception is here but the hotel is somewhere else. I insisted twice why there is no indications or Signs on the entrance with the name of the Hotel "les perles de st-tropez" and they said "yes we know it is hard to find".
Checked in, than drove back for a couple of minutes to a completely different location.
We found bed sheets on the bed that i have to prepare. Then i had to go back and get myself another bed sheets for my kids sofa bed.
No soap in the room.
They gave me litteraly a ground room facing the parking and i have 2 kids one of them 5 years.
Check in at 5pm and checkout at 10am
On checkout they asked me the following:
- did you through the garbadge from the room
- did you put the towels and the bed sheets in the shower
- did you clean the kitchen
I replied, no one informed me on checkin that i need to do all that!
They replied can you go back and do it?
Then the manager came and told me, ok no problem.
To be fair, if all this was mentioned properly at the checkin and even on the booking and if they had a sign on the entrance of Pierre vacance saying Hotel les perles de st-tropez, i would have given a better rating.
For the same price i am staying today at the Marriott in a suite facing the port of Monaco with excellent service and breakfast included.
I'll let you be the judge