Private beach, white sand, sun-loungers, beach umbrellas

Reviews of La Toubana Hôtel & Spa

5 out of 5
La Toubana Hôtel & Spa
Fonds Thezan, Sainte-Anne

Reviews

8.8

Excellent

Rating 10 - Excellent. 85 out of 149 reviews" "
Rating 8 - Good. 35 out of 149 reviews" "
Rating 6 - Okay. 19 out of 149 reviews" "
Rating 4 - Poor. 10 out of 149 reviews" "
Rating 2 - Terrible. 0 out of 149 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Aurelia, Washington

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

6/10 Okay

george l, temecula

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Actual location is great. Property needs some attention. Staff lack motivation and guest service skills. No real sense of urgency. Food is mediocre. Couple shining stars. Sadie and a young man down at the beach who is an avid fisherman. The rest of the staff seemed disinterested and inconvenienced.
Stayed 4 nights in Feb 2024

10/10 Excellent

patricia

Travelled with partner
Liked: Amenities
Lovely small hotel in beautiful setting. Warm and attentive staff. Very well run.
Stayed 5 nights in Feb 2024

10/10 Excellent

Diedre

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Nov 2023

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2023

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional
This was our second stay in La Toubana and as always it was exceptional. Excellent service, rooms, view and food there's nothing more to say
Stayed 2 nights in Apr 2023

10/10 Excellent

john

Stayed 2 nights in Apr 2023

10/10 Excellent

Susanne

Stayed 10 nights in Jan 2023

6/10 Okay

Anthony J

Travelled with family, Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
While the service was top notch this is NOT a 5 star resort. It is at best a 3 star resort with 5 star prices. It is a bit tired and in need of a major face lift. The louver doors between the dining room and pool were broken and in need of replacement as were the sunscreens, we had villa with plunge pool with broken and rotted outdoor moldings, broken trim on bathroom mirror, rotted shelving in bathroom, very poor finish trim work inside, and paint job that certainly lacked pride in one's work. One morning we had no water in the unit. Unfortunately when I called the desk no one spoke English. If you do not speak French consider somewhere else as English is not widely spoken or used anywhere we went on either side of the island. This was supposed to be a scuba dive trip for me and the resort website claims diving "nearby" it was 2 hours each way and a 220 euro taxi ride to get to the "nearby" diving. Kudos to Linda for getting management to comp the taxi ride. Which brings me to my last point nothing and I mean nothing is easily walkable from this resort and you will need to rent a car and once out and about deal with traffic that rivals downtown NY. Figure min 30 minutes even to go only 10 or 15 miles. Beautiful beaches but the island is not ready for English speaking visitors and I for one would rather not spend by holiday sitting in traffic to get anywhere. I have stayed in many resorts in the eastern Caribbean and the cost of food and drink at the resort... OMG!

10/10 Excellent

yen-my

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La Toubana
Paradise on earth. Breathtaking view, impeccable service, comfortable and perfect for our short vacation. Thank you la Toubana for making our miniature trip unforgettable. We will see you again very soon.
Bungalow
Room view
Bar/Restaurant
Pool/Restaurant
Stayed 4 nights in Jun 2022

10/10 Excellent

Rosa

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Very friendly staff, great food and great location
Stayed 2 nights in May 2022

10/10 Excellent

Marlene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view, very professional staff. Too many people from outside the hotel at the bar at cocktail hours. Sometimes difficult to find a seat and long wait to be served.
Stayed 6 nights in Mar 2022

10/10 Excellent

Debby

Stayed 6 nights in Feb 2022

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2022

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic place!
Stayed 1 night in Feb 2022

10/10 Excellent

Verified traveller

Stayed 5 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved The week spent here. The rooms are nice aNd private. The food was so delicious, wow. Didn’t even need to leave the property for dining which was great because our goal was rest and relaxation. The staff were friendly and could not do enough for you. And the views are amazing. We totally enjoyed the Spa as well. Gym is very small and not much equipment and would have liked to have a TV channel in English other than the one option of CNN. A totally French place which we totally enjoyed.
Stayed 7 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great position and views, really attentive people, nice safe beach location. One small negative - loss of water availability at night is quite frequent. The hotel can’t control this but should clearly tell guests so it can be planned for.
Stayed 7 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jan 2020

10/10 Excellent

Ella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heavenly escape
a night away from work for some sun and relaxation Perfect Amazing staff and wonderful setting
Stayed 1 night in Sep 2019

10/10 Excellent

Fabrice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really satisfied.
Great location just in front of the see, nice small bungalows with a big deck, beautiful swimming pool and restaurant overlooking the pool and the see. Really friendly staff. Bar and beach area sometimes overcrowded ; lots of clients not from the hotel. Breakfast really good, but would be even better with daily changes. Restaurant of the beach is good and not overpriced. Main restaurant is a bit disappointing : too pricey for a standard quality.
Stayed 8 nights in Mar 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simply beautiful. Private boutique feel. Staff was helpful and efficient.
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quality abounds in a chill European atmosphere. Well laid out, impeccably clean. Stunning scenery and location with plenty of lounging locations around the pool or a 5 minute walk down to the small but very nice beachfront. Food options at both restaurants are delicious, service is relaxed and professional. Our bungalow was quiet and exceeded our expectations. The bed was very comfortable, the bathrooms and sitting areas perfect and all looked brand new. We also enjoyed beautiful ocean views bedroom and terrace. Being a French island and owned hotel French is their primary language but most of the staff speak English and are very helpful. We never had any communication issues and neither did the other English speaking guests that we noticed also enjoying their stay. Will gladly recommend!
Stayed 4 nights in Feb 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Gorgeous property and setting. Very limited and plain dinner menu. Very few staff speak English. Breakfast was best meal. Could use better coffee, more and creative and current dinner options. Everyone very friendly and quick to serve. Gym is dark and VERY tight. No running or bike paths possible. No kayaks on property. No outlets in bathroom. Housekeeping very skimpy on towels, but very clean. Everything looks well maintained. Pool could be better heated a little.
Stayed 5 nights in Jan 2019

10/10 Excellent

Verified traveller

Stayed 4 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jan 2019

10/10 Excellent

barbara j

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paradise
We really enjoyed our short stay here before a week long sail boating trip around the Island. Beautiful view - great service!
Stayed 1 night in Dec 2018

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Property in a beautiful beach front property. The suites and villas are large and comfortable. Very well appointed and private. But they are a bit of a walk to the beach and pool -- either on a dark road or grass path.
Stayed 4 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay in paradise
Treated myself to a solo trip and night and what a treat it was. Extremely pricey, but seriously indulging. Late check out must be booked in advance in case you didn’t know (I didn’t) and so I had to fork out an extra €200 to upgrade to a different room and pay for late check out (which annoyingly they waived for my friend who stayed there a week beforehand)
Stayed 1 night in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with amazing pool and ocean access. We only speak English, but the staff were all very accommodating in helping us communicate and most were fluent in English. Our room was a partial ocean view bungalow. It could use some maintenance on the exterior, but the interior was clean and well-kept. Comfortable king sized bed with good pillows. Bathroom featured a rainfall shower with additional spray hose and a toilet with built-in bidet (very strange for us Americans!). The room had a safe, robes with flip-flops, refrigerator, hair dryer, tv. Nice shampoo/conditioner/body wash in shower with lotion and little packet with q-tips/cotton round/nail file. There was a strange fish-like smell in our room that we couldn't place. The room was very clean. Main restaurant right off reception was open air and viewed the pool. Restaurant open for breakfast and dinner. We had breakfast included with our room and we really enjoyed it. Automatic coffee maker was fantastic- coffe/expresso/cappuchino/cafe au lait. Wide assortment of fruits with scrambled eggs and bacon every day along with pastries, yogurt, cereal, meat, cheese, and crepes. Pool is beautiful with one edge along the cliff-side being infinity. Plenty of seating areas both covered and uncovered. They give you two towel cards which you exchange for towels. A bar is at the pool and serves really tasty artisnal cocktails along with beer and wine. We were given a voucher for a free drink at the time of our arrival.
Stayed 3 nights in May 2018
Response from The Front Desk team on 28 May 2018
Thank you for taking to leave a comment. We will consider all your comments to improve the experience of our guest. With the hope to welcome you in "La Toubana****Hotel&Spa"

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff at the hotel was absolutely wonderful. The location was perfect for beautiful, restful vacation.
Stayed 7 nights in May 2018
Response from The Front Desk team on 6 Jan 2019
Thank you for choosing us for your vacations and taking time to give us your feedback. We all are very glad that you enjoyed your stay with us. With the hope to welcome you again.

10/10 Excellent

B and V, Boston, Ma. USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful setting and wonderful staff!!
We only have rave reviews about Toubana; the hotel is just beautiful, the way they designed the hotel captured the natural beauty of the landscape and sea. The bungalows are spacious and modern. The food was delicious, a buffet breakfast was plentiful with yummy fresh fruit, French pastries and omelets to order. We also had dinner there, native lobster and veggies were so delicious. The setting for dining is spectacular, surrounded by infinity pools and ocean front. The staff was so friendly and helpful, nothing was too much!! We also had a massage at the spa which was wonderful. The only suggestion we have for the hotel is improving the lighting in the bungalow bathroom sink area and making the toilet area more private. We would both rate this hotel with the highest marks!!!
Stayed 4 nights in Mar 2018

10/10 Excellent

Traude, Providence, RI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful boutique resort hotel
Coming from frosty New England, we only spent four days in Guadeloupe and just wanted to relax in warm temperatures. The Toubana was the perfect place for it and we only ventured out a couple of times to surrounding villages. We ended up having all our meals in the hotel, enjoyed its infinity pool and the private little beach, and our bungalow’s terrasse. We got a lot of reading and relaxation done! :-)) The hotel has a beautiful lounge area around the pool with breathtaking views of the ocean and surrounding islands, and Caravelle beach next door as well. The food was truly delicious, and the staff very nice and helpful. Our bungalow was just as described in the hotel’s website: a simple elegant bedroom w king bed, a modern bathroom, and a terrace with sea view. The Toubana Hôtel was the ideal place for us.
Stayed 5 nights in Mar 2018

10/10 Excellent

george, massachusetts

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tremendous service and friendly
Extremely friendly and helpful. Great beach Kept restaurant open as we arrived late to get us some food Will return
Stayed 5 nights in Feb 2018

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, room comfort
It was ok
The rooms and breakfast was not that great. The only thing I can say is their pool/pool view is nice and the private beach is beautiful. If it's to stay for the day just to enjoy the beach and pool I say it's a Yes but to sleep I say it's a No go.
Stayed 2 nights in Aug 2017

10/10 Excellent

Kelshe, Dallas, TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, great amenities, friendly staff
We stayed at La Toubana in July 2017. The staff was very welcoming and the restaurant even provided dinner for us on our first night even though we arrived past closing due to a 7 hour flight delay. The amenities are beautiful with comfortable loungers at both the pool and beach. Food is excellent. Our room was a stunning two story condo type room up on the hill. Easy free parking and we felt very safe. The staff was also very accommodating to our lack of French speaking skills which I had heard could be an issue on the island. Definitely not a problem here. We will be back again and highly recommend this facility.
Stayed 3 nights in Jul 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spectacular. They upgraded us to a panoramic view which was unreal. Great breakfast. Lunch and dinner just ok. Great service. Pool and beach are amazing.

10/10 Excellent

Salpots, Shropshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
Lovely clean hotel, friendly, helpful staff, good location, nice pool, nice food, good rooms. I would totally recommend this hotel.

8/10 Good

Charlotte, Washington DC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A quiet retreat nestled in a hillside
This hotel was exactly what I needed, a place to relax and unwind. The accommodations are all separate and secluded and each has its own kitchen and private outdoor deck. The French-Creole hotel restaurant Is above average. The hotel staff are responsive, happy and eager to please. Spa services are exceptional and the gym is well-equipped. If you're looking for nightlife and a clubby atmosphere, you'll need to go away from La Toubana. I like that the hotel doesn't in any way cater to English speaking tourists. Most guests seem to come from France or other francophone countries. There is no gift shop. If you're not in good shape physically, one drawback could be the need to walk up and down very steep inclines in order to get around the property. Also, aside from the beach and the pool, there are no real activities for children - so leave them at home.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ocean views
This is a wonderful hotel with terrific ocean views. The staff are friendly and helpful, and the morning's breakfast presented a nice variety of foods. A delightful stay!

8/10 Good

Elide, Rio de Janeiro

Liked: Cleanliness, staff & service, room comfort
La Toubana
Staff was great. Restaurant was quite delicious. Hotel was under some repair since it was at the end of the low season, otherwise well maintained. Recommend

6/10 Okay

Nidz, Abu Dhabi, UAE

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It has the potential but did not deliver
Lack of management and coordination. The lady at the reception was awful, unhelpful and could not be bordered. I would not recommend... Killed about 20 Mosquitos on the first night and had over 100 cars park on the lawn opposition the room due to a beach party. No previous warning of the party and it meant we could not use the beach on that day. Beach is really nice, but beach lounges are reserved for hotel members not guests!
Supposed to have sea view!
Beach is gorgeous

6/10 Okay

Sally, Sussex

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, out of the way place.
Fantastic stay, great service friendly staff. Our reservation was a little mixed up and our room wasn't ready for us so we had to move after the first night, then we had a double instead of a twin. But when we told them, they did sort it out. For me the beds were not very comfy - but that may be just me! You will need a car as this hotel is high on a hill and a good distance from anything. But this island is worth exploring so that shouldn't be a problem! La Toubana has great views, a fab restaurant and as I have said the staff are fantastic! So generally a great Hotel.

8/10 Good

Casalan

Liked: Cleanliness
Nice experience
We actually rented a car and discovered the Island on our own. We were back to the hotel at night and did not use all the aminities offered. I wish the bathroom would have a closed shower cabin. The view on the bay from our bungalow was terrific, and the moon reflecting on the water, magic!

10/10 Excellent

Gail, Seattle, Washington

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous setting with privacy.
We had a fabulous private bungalow with a huge deck overlooking the sea. The hotel property was gorgeous with an infinity pool a lovely private beach. The bungalow had a little kitchen allowing us to make meals and eat on the deck watching moonlight and stars. Breakfasts were excellent. The restaurant setting was beautiful, but the food was average at dinner. We would definitely recommend this place for it's privacy, boutique-style accommodations, beautiful surroundings and friendly, helpful staff.

10/10 Excellent

NATHALIE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel très charmant avec une très belle plage calme et cocooning et belle piscine à débordement Restauration de très bonne qualité et personnel très sympathique Tout est mis en œuvre pour rendre pour votre séjour le plus agréable possible
Stayed 2 nights in Mar 2024

10/10 Excellent

Veronique

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Magnifique cadre, verdoyant, calme … Très reposant dans les beds les pieds dans l’eau ! Personnel aux petits soins. Merci à toute l’équipe du Toubana pour la qualité du service en espérant avoir l’occasion de revenir pour un séjour plus long !
Stayed 1 night in Jan 2024

10/10 Excellent

BRUNO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Emplacement fabuleux, vue magnifique, piscine splendide et personnel au petit soin. Un vrai moment de détente
Stayed 7 nights in Oct 2023