Ratings based on 259 Verified Reviews

4.6 out of 5
98% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller from US

Posted 10-Nov-2016
Everything was excellent except the coffee in the Lobby.
5out of 5
Recommended
for Everyone
by A verified traveller from US

GREAT LOCATION

Posted 07-Nov-2016
Cons: Hire new waitstaff , who likes to wait on peaple
The hotel is awesome bar is awesome, service is not the best but all around good hotel..Food was fantastic
4out of 5
by A verified traveller

Excellent hotel and staff, Big E ruined it

Posted 17-Oct-2016 on Hotels
Front desk was amazing. Hotel is nice, clean and quiet. Enjoyed everything about the hotel. My only issue was the pool. We checked in and went straight to Big E for dinner. After which went to the room. Before getting ready for the pool we went to hotel vending and got some sodas. Went to the pool area of the hotel and was asked to leave by a waitress from big E. She said no outside food in pool. Really? Ate there an hour ago, paid for our room, purchased soda from hotel vending and was treated like a criminal. The whole pool situation really bothered me. Why couldn't I sit by the pool and drink a coke I purchased at the hotel? Was told only food purchased at big e could be consumed in the hotel pool. This one thing will probably change where I stay next when in midland.
4out of 5
by A verified traveller

This traveller left a rating score only Posted 03-Oct-2016 on Hotels
4out of 5
by A verified traveller

This traveller left a rating score only Posted 25-Sep-2016 on Hotels
5out of 5
by A verified traveller

This traveller left a rating score only Posted 24-Sep-2016 on Hotels
5out of 5
by A verified traveller

Great Hotel

Posted 09-Sep-2016 on Hotels
Great location, clean rooms, good WiFi. I have stayed here several times and it is a great hotel.
5out of 5
by delbert from Las Vegas Nevada

5 Star guest recovery!!!!

Posted 16-Aug-2016 on Hotels
We arrived to a friendly greeting after checking in we went to our room to find a dnd on the door tried to open got flashing red light tried again the same. So l went to the desk I said to the girl that checked us in that either our keys were not working or there was someone already in the room she checked the room. Then said everything shows the room vacant. Then she said l want this checked. The manager on duty came out checked the keys said they were ok she me to stay twhile she checked it out. I said no problem she went up met my wife waiting up their was very friendly and apologetic for the issues. She checked the keys and then knocked on the door when a lady with a child opened the door. She found out that their family had been moved there earlier because an issue with their room which they had booked for two weeks. The manager told my wife she would get us into another room in the same area. She come down , was very apologetic moved us just down the hall, then she was going to get us free breakfasts for our stay also a free nights stay . Because we were going to meet a high school friend elsewhere l said could we use one certs for lunch she gave us a cert for lunch or dinner and ond for breakfast. This team working this evening had great guest recovery skills. I work for one of the premier hotel / casinos on the strip in vegas l have to say bar none this team was top notch. We will be back and we will stay at the Midland Holiday Inn hotel again.
5out of 5
Recommended
for Everyone
by A verified traveller

The pool was the best part

Posted 13-Aug-2016
Great lobby, nice and clean rooms. But one night we were off schedule and went to the pool becuase our kids were begging. It was dinner time and we figured we'd stay there just for a little while and then figure out dinner. Well a server came out to see if we'd like to order dinner! They brought it out to the tables at the pool. It was great.
5out of 5
by Crystal

This traveller left a rating score only Posted 08-Aug-2016 on Hotels