All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 335 out of 524 reviews" "
10 - Excellent
335
Rating 8 - Good. 138 out of 524 reviews" "
8 - Good
138
Rating 6 - Okay. 41 out of 524 reviews" "
6 - Okay
41
Rating 4 - Poor. 6 out of 524 reviews" "
4 - Poor
6
Rating 2 - Terrible. 4 out of 524 reviews" "
2 - Terrible
4
9.4/10
Cleanliness
9.4/10
Staff & service
9.2/10
Amenities
9.2/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
10/10 Excellent
Tiffany
21 Apr 2024
Love it! 10/10
Tiffany
Stayed 1 night in Apr 2024
Response from Joshua McVay/Marketing Manager on 22 Apr 2024
Thank you for your feedback! We're thrilled to hear that you loved your experience with us. We strive to provide exceptional service and accommodations, and we're delighted that we exceeded your expectations.We look forward to welcoming you back for another wonderful stay in the future!
8/10 Good
Kendra
Travelled with family, Travelled with family and small children
Staff super helpful and approachable. Nice pool area. Suite was very roomy for my group. Pull out bed wasn't super comfortable but it was convenient and usable. Was given option for extended check out so we could enjoy our breakfast(which was pretty decent) and the amenities. Will be staying again when we return.
Kendra
Stayed 1 night in Mar 2024
Response from Joshua McVay/Marketing Manager on 8 Apr 2024
It's wonderful to hear that you had a positive experience during your stay with us! We're delighted that our staff was helpful and approachable, and that you found our pool area enjoyable. We appreciate your feedback regarding the room and the amenities. We'll take note of your comments about the pull-out bed to see if there are any improvements we can make in the future. We look forward to welcoming you back on your next visit to ensure you have another great stay with us. If you have any further suggestions or requests, please feel free to reach out to our team. Thank you for choosing our hotel, and we can't wait to host you again!
The first surprise was opening the door and noticing on the TV screen it said "hi" withy name. I thought that was unique.
Wendy
Stayed 1 night in Mar 2024
Response from Joshua McVay/Marketing Manager on 18 Mar 2024
Thank you for the 5-star rating! We're thrilled to know that you had a wonderful stay with us. Your positive feedback means a lot, and we look forward to welcoming you back in the future.
Response from Joshua McVay/Marketing Manager on 26 Feb 2024
We appreciate the 5-star rating! It's fantastic to hear that your experience at our hotel met your expectations. We hope to have the pleasure of hosting you again soon.
Response from Joshua McVay/Marketing Manager on 5 Feb 2024
Thank you for sharing your positive thoughts about your recent stay. We're delighted that you found our hotel to be a great choice. Your kind words motivate us to continue delivering exceptional service.
Response from Joshua McVay/Marketing Manager on 22 Jan 2024
Thank you for taking the time to leave us a review. We hope your time with us was enjoyable and we look forward welcoming you back in the future.
6/10 Okay
nicole
15 Jan 2024
nicole
Stayed 1 night in Jan 2024
Response from Joshua McVay/Marketing Manager on 22 Jan 2024
Thank you for choosing our hotel, and thank you for your review. We're committed to providing exceptional hospitality, and we hope that you enjoyed yourself while staying with us. We hope to see you again soon!
Response from Joshua McVay/Marketing Manager on 15 Jan 2024
It's fantastic to know that you had a great stay at our hotel! We strive to provide the best possible experience for our guests, and we're grateful for your kind words. Come back and see us again soon!
Accomodating friendly staff with clean rooms, good location and not overpriced.
Mike
Stayed 1 night in Dec 2023
Response from Joshua McVay/Marketing Manager on 8 Jan 2024
Thank you so much for taking the time to share your positive experience! We're thrilled to hear that you enjoyed your stay with us. We look forward to welcoming you back soon!
6/10 Okay
Michael
29 Dec 2023
Christmas stay
Room and beds need updating.
Michael
Stayed 2 nights in Dec 2023
Response from Joshua McVay/Marketing Manager on 2 Jan 2024
Thank you for sharing your feedback with us. We appreciate your input, and we're sorry to hear that you found the room and beds in need of updating. Your comfort is our top priority, and we take your comments seriously. We will review the condition of the rooms and beds to ensure they meet the high standards we aim for. If you have any specific details or suggestions you'd like to share, please feel free to reach out to us directly. We value your business and hope to have the opportunity to provide you with an improved experience in the future.
10/10 Excellent
Eliezer
10 Dec 2023
Eliezer
Stayed 1 night in Dec 2023
Response from Joshua McVay/Marketing Manager on 11 Dec 2023
Thank you for choosing our hotel, and thank you for your review. We're committed to providing exceptional hospitality, and we hope that you enjoyed yourself while staying with us. We hope to see you again soon!
Response from Joshua McVay/Marketing Manager on 13 Feb 2024
Thank you for choosing our hotel, and thank you for your review. We're committed to providing exceptional hospitality, and we hope that you enjoyed yourself while staying with us. We hope to see you again soon!
10/10 Excellent
Eric
29 Nov 2023
Eric
Stayed 2 nights in Sep 2023
Response from Joshua McVay/Marketing Manager on 26 Dec 2023
Thank you for taking the time to leave us a review. We hope your time with us was enjoyable and we look forward welcoming you back in the future.
Response from Joshua McVay/Marketing Manager on 5 Dec 2023
Thank you for choosing our hotel, and thank you for your review. We're committed to providing exceptional hospitality, and we hope that you enjoyed yourself while staying with us. We hope to see you again soon!
Staff is slow. Hotel needs facilities uplift. First room given had not been cleaned so had to wait again for staff to slowly assign second room. And $160 for one night for two in a sleepy midwestern town?
Paul
Stayed 1 night in Nov 2023
Response from Joshua McVay/Marketing Manager on 20 Nov 2023
We're truly sorry to hear about the issues you encountered during your stay. Please know that your feedback is taken seriously, and we are actively working to address the concerns you've raised. We appreciate your honesty and hope to have the chance to make it right during your next visit.
Response from Joshua McVay/Marketing Manager on 14 Nov 2023
Thank you for choosing our hotel, and thank you for your review. We're committed to providing exceptional hospitality, and we hope that you enjoyed yourself while staying with us. We hope to see you again soon!
Response from Joshua McVay/Marketing Manager on 6 Nov 2023
Thank you for sharing your positive feedback! We're thrilled to have been a part of your enjoyable stay. Your satisfaction is our reward, and we hope to have the pleasure of hosting you again soon.
10/10 Excellent
Joseph
21 Oct 2023
Joseph
Stayed 2 nights in Oct 2023
Response from Joshua McVay/Marketing Manager on 14 Nov 2023
Thank you for taking the time to leave us a review. We hope your time with us was enjoyable and we look forward welcoming you back in the future.
6/10 Okay
Katherine
Travelled with group
16 Oct 2023
Liked: Cleanliness, staff & service, amenities
Carpet in room is in need of replacement or cleaned, drapes would not close completely, bright light from street shining through, bottom fitted sheet did not fit. I like to see bed bug covers on matresses. Pillows completely flat.
Katherine
Stayed 1 night in Oct 2023
Response from Joshua McVay/Marketing Manager on 30 Oct 2023
We regret that your stay did not meet your expectations, and we appreciate your honesty in sharing your feedback. Rest assured, we will be reviewing your comments with our team to make the necessary improvements.
Response from Joshua McVay/Marketing Manager on 16 Oct 2023
Thank you for choosing to stay with us, and for sharing your positive experience online. We're committed to delivering excellent service, and we look forward to welcoming you back in the future.
10/10 Excellent
Mya
14 Oct 2023
Liked: Property conditions & facilities
Mya
Stayed 1 night in Oct 2023
Response from Joshua McVay/Marketing Manager on 16 Oct 2023
Hello, thank you for taking the time to leave us a review we hope that you stay with us enjoyable and we look forward to having you back in the future.
Response from Joshua McVay/Marketing Manager on 2 Oct 2023
Thank you for choosing to stay with us, and for sharing your positive experience online. We're committed to delivering excellent service, and we're grateful for your kind words.
The room was amazing and the only thing that could be improved would be the refrigerator having a freezer in it and it wasn’t cold at all.
Dianna
Stayed 1 night in Sep 2023
Response from Joshua McVay/Marketing Manager on 25 Sept 2023
Thank you for choosing to stay with us, and for sharing your positive experience online. We're committed to delivering excellent service, and we look forward to welcoming you back in the future.
Everyone made us feel right at home. I don't think this is a new hotel, but it was so well-kept that it felt like one. It was comfortable, and there was a nice breakfast in the morning.
Christopher
Stayed 1 night in Sep 2023
Response from Joshua McVay/Marketing Manager on 18 Sept 2023
Your words of appreciation mean a lot to us. We're elated to know that you enjoyed your stay and the services we offer. We can't wait to have you as our guest again in the future.
Very nice really enjoyed downtown Midland very impressed
Brian
Stayed 1 night in Sep 2023
Response from Joshua McVay/Marketing Manager on 18 Sept 2023
Your feedback means the world to us! We're thrilled that you had a fantastic stay and found our hotel to your liking. We hope to have the pleasure of hosting you again in the future.
Response from Joshua McVay/Marketing Manager on 5 Sept 2023
Thank you so much for your kind words! We're thrilled to hear that you had a wonderful stay at our hotel. Your satisfaction is our top priority, and we can't wait to welcome you back for another exceptional experience.
8/10 Good
Gail
28 Aug 2023
Liked: Staff & service, room comfort
Friendly professional staff, enjoyed breakfast. The stained and dirty carpets in the hallways as well as the musty odor in our room was disappointing.
Gail
Stayed 1 night in Aug 2023
Response from Joshua McVay/Marketing Manager on 5 Sept 2023
We're sorry that your experience with us wasn't up to par. We're taking your feedback seriously and using it to enhance our services and provide a better experience for all our guests.
Great, clean, modern hotel w very nice, very comfortable beds and a great bathroom.
Kevin & Kathy
Stayed 1 night in Aug 2023
Response from Joshua McVay/Marketing Manager on 28 Aug 2023
Thank you so much for your kind words! We're thrilled to hear that you had a wonderful stay at our hotel. Your satisfaction is our top priority, and we can't wait to welcome you back for another exceptional experience.
10/10 Excellent
Gloria
22 Aug 2023
Gloria
Stayed 1 night in Aug 2023
Response from Joshua McVay/Marketing Manager on 28 Aug 2023
Thank you for taking the time to leave us a review. We hope your time with us was enjoyable and we look forward welcoming you back in the future.
The mattresses were bad. Several others said the same. You need an upgrade.
THOMAS
Stayed 2 nights in Aug 2023
Response from Jeff Forrest on 23 Aug 2023
Thank you for your comments, we are looking into it. Hope you enjoyed your stay!
6/10 Okay
Billy
14 Aug 2023
Liked: Cleanliness, staff & service
Disliked: Room comfort
Room was damp!!
Billy
Stayed 2 nights in Aug 2023
Response from Joshua McVay/Marketing Manager on 14 Aug 2023
Thank you for your feedback. We're sorry to hear that you had a negative experience at our hotel. We take guest satisfaction very seriously, and we'll be sure to investigate your concerns.
Response from Joshua McVay/Marketing Manager on 14 Aug 2023
We can't thank you enough for your positive feedback! We strive to create unforgettable memories for our guests, and we're thrilled that we succeeded during your stay.
4/10 Poor
Dennis
14 Aug 2023
Liked: Cleanliness, staff & service
This was the worst motel experience we have ever encountered in our world travels. We were put in a first floor room which adjoined to another room. Late in the evening there was a couple yelling and screaming at each other in the hallway for about a half hour and no one from the desk intervened to quiet them. Then before and after midnight there were children, including one that wasn’t talking yet, yelling and running around in the adjoining room that woke us up and kept us awake. There needs to be a sound barrier under the doors to stop the sound when the room is not being shared.
Dennis
Stayed 1 night in Aug 2023
Response from Joshua McVay/Marketing Manager on 21 Aug 2023
We deeply regret that your stay fell short of your expectations. Please know that we're taking your concerns seriously and using them to make necessary improvements. We hope you'll consider staying with us again in the future to witness the positive changes we've made.
Response from Joshua McVay/Marketing Manager on 14 Aug 2023
Thank you for taking the time to leave us a five star review. We hope your time with us was fantastic and we look forward to having you back in the future.
Response from Joshua McVay/Marketing Manager on 17 Jul 2023
Thank you for taking the time to share your positive experience! We hope to have the pleasure of welcoming you back soon.
10/10 Excellent
Pamela
5 Jul 2023
Pamela
Stayed 1 night in Jul 2023
Response from Joshua McVay/Marketing Manager on 31 Jul 2023
Thank you for taking the time to leave us a five star review. We hope your time with us was fantastic and we look forward to having you back in the future.
10/10 Excellent
Seth
Travelled with family, Travelled with family and small children, Travelled with pets, Travelled with partner
Friendly staff, nice room. Pool and jacuzzi are good size, but they run kind of cold.
Seth
Stayed 1 night in Jul 2023
Response from Joshua McVay/Marketing Manager on 7 Jul 2023
Thank you for choosing our hotel and for sharing such a positive review. We're delighted to have exceeded your expectations. We'll make sure to pass along your kind words to our team. Come back and visit us again soon!
10/10 Excellent
Jon
Travelled with family
26 Jun 2023
Liked: Cleanliness, staff & service, room comfort
Jon
Stayed 1 night in Jun 2023
Response from Joshua McVay/Marketing Manager on 7 Jul 2023
Thank you so much for your positive review! We hope that you had a great experience at our hotel. We look forward to welcoming you back in the future.
Response from Joshua McVay/Marketing Manager on 8 Jun 2023
Thank you so much for taking the time to share your positive experience at our hotel. We are thrilled to hear that you had a fantastic stay with us. Our entire team strives to provide outstanding service, and your feedback serves as a great source of motivation for all of us.
The room was super small and there was very little space to put clothes that would accommodate two people. There weren't really "drawers." Just a cabinet with three small wire slide outs. And, watch out if you are putting something in the closet when someone walks out of the bathroom because the sliding door will hit you. However, the staff was really nice. Especially the women that worked at the daily breakfast.
SARAH
Stayed 3 nights in Jun 2023
Response from Joshua McVay/Marketing Manager on 8 Jun 2023
Thank you for sharing your feedback about your recent stay at our hotel. We appreciate your honest review and value your input. We strive to provide a comfortable and enjoyable experience for all of our guests, and we apologize if we fell short of your expectations.
Response from Joshua McVay/Marketing Manager on 8 Jun 2023
We are happy to hear that you had a wonderful experience during your recent stay at our hotel. Our team takes immense pride in providing exceptional service, and it's truly gratifying to know that we succeeded in creating a memorable and enjoyable stay for you.
Response from Joshua McVay/Marketing Manager on 8 Jun 2023
Thank you for your review! We are thrilled to hear that you had a positive experience during your stay at our hotel. Our team works hard to provide exceptional service, and it's rewarding to know that we met your expectations. We look forward to welcoming you back in the future for another great stay!