Property amenity
Check availability

Reviews of Holiday Inn Rancho Cordova, an IHG Hotel

3 out of 5
Holiday Inn Rancho Cordova, an IHG Hotel
11269 Point East Dr, Rancho Cordova, CA

Reviews

8.0

Very good

Rating 10 - Excellent. 409 out of 1000 reviews" "
Rating 8 - Good. 315 out of 1000 reviews" "
Rating 6 - Okay. 124 out of 1000 reviews" "
Rating 4 - Poor. 80 out of 1000 reviews" "
Rating 2 - Terrible. 72 out of 1000 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A quick 10 hour stay to sleep & shower. Friendly staff late at night beds were comfortable clean kerieg coffee always makes the morning better
Stayed 1 night in Apr 2024

10/10 Excellent

Ana Maria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was helpful and friendly. Rooms were very clean and had everything you would need. Parking was convenient. Sauna and hot tub were amazing amenities. Overall great stay. Would definitely stay again! (:
Stayed 2 nights in Apr 2024

6/10 Okay

Vinod

Travelled with partner
Liked: Staff & service
They always have construction work going in the building and it’s very very disturbing. I will never go back.
Stayed 2 nights in Apr 2024

8/10 Good

Ana, San Francisco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel! Stayed here 1 night for our daughter’s Volleyball games, very convenient location, clean and pleasant.
Stayed 1 night in Apr 2024

10/10 Excellent

Anamika

Stayed 1 night in Apr 2024

8/10 Good

angelina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was nice for the price
Stayed 1 night in Apr 2024

4/10 Poor

Michelle

Travelled with partner
Disliked: Cleanliness
When we got to our room, our bedsheets had female hair on top, dead mosquitos on our night stand but I guess for the price we paid for we did not complain at front desk.
Stayed 1 night in Mar 2024

10/10 Excellent

Carlis Harris

Liked: Cleanliness
It was super clean and quiet all night
Stayed 1 night in Mar 2024

10/10 Excellent

Ciera

Liked: Cleanliness, staff & service, property conditions & facilities
The customer service from all the staff members were great. Everyone was helpful and friendly. The housekeepers were very thorough with their cleaning which is always appreciated.
Stayed 2 nights in Mar 2024

10/10 Excellent

Natalie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome stay. Very nice hotel, perfect outdoor hot tub with a nice sauna and a Starbucks in the restaurant! Everything looks freshly painted and renovated.
Stayed 2 nights in Mar 2024

10/10 Excellent

Rose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet location..very friendly staff.
Stayed 1 night in Mar 2024

6/10 Okay

Jin

Stayed 1 night in Mar 2024

10/10 Excellent

VIVIANA, CONCORD

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean and the rooms are big
Stayed 1 night in Mar 2024

10/10 Excellent

Ana, San Francisco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here one night, before my daughter volleyball games. Very convenient location.
Stayed 1 night in Mar 2024

10/10 Excellent

Cristina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay! Loved the room and the restaurant!
Stayed 1 night in Mar 2024

10/10 Excellent

Brandee, Sacramento

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant had a bar and was really nice. Breakfast and Starbucks were great. Only downfall was the jacuzzi was under construction and unusable
Stayed 2 nights in Mar 2024

10/10 Excellent

Timmoyah

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful
Stayed 2 nights in Mar 2024

10/10 Excellent

Lili

Stayed 2 nights in Mar 2024

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so friendly. My daughter had recently been discharged from the hospital and was staying here to be close to her baby who was still admitted to UC Davis. They gave her a lot of assistance as she was having difficulty getting around. Thank you to the awesome staff!
Stayed 1 night in Mar 2024

10/10 Excellent

Mela

Liked: Staff & service
Not as expected
Stayed 1 night in Feb 2024

10/10 Excellent

dorothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy beds
Stayed 1 night in Feb 2024

8/10 Good

JIHYANG

Stayed 1 night in Feb 2024

10/10 Excellent

Jessica

Liked: Staff & service, property conditions & facilities
Cleanliness
Stayed 2 nights in Feb 2024

10/10 Excellent

JIHYANG

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Myesha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

Cristina

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No breakfast included
Stayed 1 night in Feb 2024

8/10 Good

Phong

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was 3 minutes drive to the volleyball tournament facility. Also it’s next to the Merriott that has a Starbucks inside. There is a pool and a small gym. Gym was empty but can accommodate up to 3 people max or else it’s pretty tight.
Stayed 2 nights in Feb 2024

8/10 Good

angie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Jill

Stayed 1 night in Feb 2024

8/10 Good

rong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

2/10 Terrible

Greshawn

Stayed 1 night in Feb 2024

10/10 Excellent

Tanisha

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice..
Stayed 1 night in Feb 2024
Response from Hotel Operations Team. on 13 Feb 2024
Thank you for your recent stay and for taking the time to complete our survey, we truly want to be the best hotel for you and we appreciate you offering your feedback. Thank you for letting us know about our Rooms and Restaurant. We love the 5 out of 5 stars review you gave us but we will make it even better the next time you stay with us. We hope to see you again soon!

2/10 Terrible

Tyler

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The blankets on my bed had holes and stains in it. It was a cheap hotel but not very nice or clean
Response from Hotel Operations Team. on 13 Feb 2024
Dear GuestThank you for taking time to write about our stay. We really appreciate your time. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. Your comments will be shared with the appropriate teams. Again, I am very sorry for the unpleasant experience you encountered during your stay!

4/10 Poor

Farm

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The room shower water was not hot not even warm! It was so cold and I couldn’t take a shower. Very disappointing
Stayed 1 night in Feb 2024

2/10 Terrible

Shameka

Stayed 5 nights in Jan 2024

8/10 Good

Agnes

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was easy. Hotel does not have generator for backup during power failure.
Stayed 4 nights in Feb 2024

8/10 Good

Cara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was outstanding and well worth the extra $6 we paid. Room/bed/bedding were very comfortable. Staff at reception and restaurant and in housekeeping were all very friendly and helpful. The only reason i didn't rate the hotel the full amount of stars was the mild state of disrepair on the exterior of the building and the parking situation (not enough available spots on the side of the building we stayed in).
Stayed 1 night in Jan 2024

8/10 Good

MonaLisa, Inglewood

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hot breakfast was yummy; coffee was not as strong as I like (I love espresso and dark roast coffee). I like that there was a restaurant available with a good selection of food (American and Mexican). Staff was helpful, accommodating and ready to answer any questions. There are signs posted about the hotel being renovated-it wasn't an issue for me other than hearing mumbled sounds of other guests a few times-but it quieted down after 10pm; they also have a sign about quiet hours 9pm-9am which I felt was observed during my stay. Bed was comfortable and we slept well. Overall good stay!
Stayed 1 night in Jan 2024

10/10 Excellent

Guadalupe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in/out staff were super friendly. The rooms and hotel were extremely clean and no loud noises through the night.
Stayed 1 night in Jan 2024

2/10 Terrible

Kelsey

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

2/10 Terrible

Mariadela

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel is horrible! We were put right across the housekeeping room and kept hearing noises. Also, the walls are thin and you can hear everything. The door doesn’t self close and you have to slam it. The food at the dining is horrible too. I would go to another hotel and I’m happy to leave here and go to another hotel for tonight. It’s a bit ghetto too.

8/10 Good

Oscar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

6/10 Okay

Edward

Liked: Cleanliness, staff & service
Disliked: Amenities
Stayed 1 night in Jan 2024

10/10 Excellent

Terry, SLC

Stayed 2 nights in Jan 2024
Response from Hotel Team on 19 Jan 2024
Thank you so much for your recent stay and for the 5 stars. We sure do appreciate it!We will share your kind comments with our staff.Thank you again and we hope to see you again soon!Sincerely, Hotel Team

10/10 Excellent

Willem

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms need some renovation. Faucet of the sink is weird to get hot water., otherwise room is big
Stayed 1 night in Jan 2024
Response from Hotel Team on 19 Jan 2024
Thank you for your recent stay and for taking the time to complete our survey, We truly want to be the best hotel for you and we appreciate you offering your detailed feedback. We will share your feedback with our team and improve in the areas you mentioned. We love the 5 out of 5 star review you gave us but we will make it even better the next time you stay with us. We hope to see you again soon!

10/10 Excellent

Bryan

Stayed 1 night in Jan 2024

10/10 Excellent

Jonathin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 1 night in Jan 2024

2/10 Terrible

Ally

Stayed 1 night in Jan 2024

6/10 Okay

Renay, Salem

Stayed 1 night in Jan 2024