Exterior

Reviews of Quality Inn Waddling Dog

2.5 out of 5
Quality Inn Waddling Dog
2476 Mt. Newton Cross, Saanichton, BC

Reviews

8.8

Excellent

Rating 10 - Excellent. 517 out of 1003 reviews" "
Rating 8 - Good. 357 out of 1003 reviews" "
Rating 6 - Okay. 94 out of 1003 reviews" "
Rating 4 - Poor. 25 out of 1003 reviews" "
Rating 2 - Terrible. 10 out of 1003 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

William

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
They love dogs!
Stayed 1 night in Mar 2024
Response from Natalia Martin on 22 Mar 2024
Hello William. Thank you for taking the time to leave us a review and giving us a 5/5 rating! I am pleased to hear that you enjoyed your stay with us. We love meeting all of our guests dogs and are happy that they can be comfortable here. We hope to see you and your furry friend again soon!

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close enough to the airport without being at the airport. Great pub style restaurant in the hotel.
Stayed 1 night in Mar 2024
Response from Natalia Martin on 22 Mar 2024
Hello Robert. Thank you for taking the time to leave us a review and a perfect rating! I am delighted to hear that you enjoyed your stay and found our location to be just right for your travels. I'm also glad that you were able to experience our award winning pub! We hope to see you again soon!

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, property conditions & facilities
Recently updated. Very clean. Very helpful and friendly staff. Very good breakfast. Excellent value.
Stayed 1 night in Mar 2024
Response from Natalia Martin on 11 Mar 2024
Hello Norman. Thank you for taking the time to leave us a review. I am delighted to hear that you enjoyed your stay with us and that you liked the new updates we have done! I'm also happy to hear that our customer service stood out to you! We hope to welcome you back again soon.

10/10 Excellent

Deanna

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Option for break to go 👍
Stayed 1 night in Mar 2024
Response from Natalia Martin on 8 Mar 2024
Hello Deanna. Thank you for taking the time to write us a review! I am so pleased to hear that you enjoyed your stay with us and were able to take advantage of our grab and go breakfast option. We hope to see you again soon!

10/10 Excellent

Carol, Port Coquitlam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property has been recently renovated and they have done a wonderful job. Our room was very nice, comfortable, bed especially. Fantastic tv in the room. I loved the decor. I would definitely stay here again.
Stayed 1 night in Mar 2024
Response from Natalia Martin on 8 Mar 2024
Hello Carol. Thank you for taking the time to write us such a glowing review! I am delighted to hear about how much you enjoyed your stay and that you liked the new renovations we've done! Our team worked very hard to bring our vision to life, so receiving such positive feedback is an honour. We hope to see you again soon!

8/10 Good

Larry

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like that they are dog very friendly. Don't like the small area for the dogs to do their business
Stayed 2 nights in Feb 2024
Response from Natalia Martin on 25 Mar 2024
Hello Larry. Thank you for taking the time to leave us a review. I am happy to hear that you and your pup enjoyed your stay with us! We hope to welcome you back again soon.

10/10 Excellent

Mary Anne

Stayed 1 night in Feb 2024
Response from Natalia Martin on 8 Mar 2024
Hello Mart Anne. Thank you for giving us a perfect rating! I am happy to see that you enjoyed your stay with us! We hope to see you again soon.

10/10 Excellent

Mary Lou

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Natalia Martin on 8 Mar 2024
Hello Mary Lou. Thank you for giving us a perfect rating! We hope to welcome you back again soon!

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Tub Shower needs non slip material. It is very slippery as it is now.
Stayed 2 nights in Feb 2024
Response from Natalia Martin on 8 Mar 2024
Hello Robert. Thank you for taking the time to write us a review and to bring the slippery tubs to our attention. We have placed an order for some non slip material and have arranged for them to be installed in all of our guest tubs. We appreciate you letting us know so that we can fix this for all our future guests. We hope to welcome you back again soon!

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was easy and the person working was pleasant and very efficient.
Stayed 1 night in Feb 2024
Response from Natalia Martin on 26 Feb 2024
Hello Aaron. Thank you for taking the time to leave us a review! I am pleased to hear that you enjoyed your stay with us. We hope to see you again soon!

10/10 Excellent

Margret

Stayed 2 nights in Feb 2024
Response from Natalia Martin on 22 Mar 2024
Hello Margret. Thank you for leaving us a 5/5 rating! I am happy to hear that you enjoyed your stay with us. We hope to welcome you again soon!

10/10 Excellent

Heather

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have started many a holiday at the Waddling Dog. It never disappoints.
Stayed 1 night in Feb 2024
Response from Natalia Martin on 26 Feb 2024
Hello Heather. Thank you for taking the time to leave us a review. I am so thrilled to hear that you enjoy your time staying with us! Thank you for your loyalty, and we cannot wait to see you again!

10/10 Excellent

Mary Lou

Travelled with family
Liked: Cleanliness, amenities
The hotel looks just like an old English Inn. It is so cute right down to the library with a bright fireplace. The staff are great. The room is clean and comfortable. Great place!!!
Stayed 1 night in Feb 2024
Response from Natalia Martin on 8 Mar 2024
Hello Mary Lou. Thank you for taking the time to leave us such a glowing review! I am delighted to hear about how much you enjoyed your stay with us and that you were able to take some time to relax in our library by the fireplace. It is such a lovely spot that many of our guests like to enjoy! We hope to welcome you back again!

8/10 Good

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 4 nights in Feb 2024
Response from Natalia Martin on 16 Feb 2024
Hello Brian. Thank you for leaving us a review. I am happy to hear that you enjoyed your stay with us! We hope to welcome you back again soon!

2/10 Terrible

Jeff

Disliked: Staff & service
Stayed 1 night in Feb 2024
Response from Natalia Martin on 8 Mar 2024
Hello Jeff. I would like to sincerely apologize for not being able to exceed your expectations during your stay with us. I hope that we will get another chance in the future to provide you with an exceptional experience.

10/10 Excellent

Rhonda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is recently renovated. The room are so spacious and the beds very comfortable. The breakfast was amazing and the staff were all incredible! Will be back!
Stayed 1 night in Feb 2024
Response from Natalia Martin on 8 Feb 2024
Hello Rhonda. Thank you for taking the time to leave us such a glowing review! I am so pleased to hear that you enjoyed your stay with us. We are looking forward to seeing you again soon!

10/10 Excellent

Patricia

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value
Stayed 1 night in Feb 2024
Response from Natalia Martin on 7 Feb 2024
Hello Patricia. Thank you for leaving us a review. I am happy to hear that you enjoyed your stay with us! We hope to see you again!

10/10 Excellent

Kristopher

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The desk attendant this evening at reception was very welcoming, friendly and helpful! Excellent job!
Stayed 1 night in Feb 2024
Response from Natalia Martin on 7 Feb 2024
Hello Kristopher. Thank you for taking the time to leave us a review. I am so pleased to hear that you enjoyed your stay with us and that our front desk staff offered excellent customer service! We hope to welcome you back again soon.

8/10 Good

John

Liked: Cleanliness, amenities, property conditions & facilities
Initially ignored by staff while waiting to be checked in, as they worked on paperwork. Not even a 'good evening', we will be with you in just a moment".
Stayed 1 night in Feb 2024
Response from Natalia Martin on 7 Feb 2024
Hello John. Thank you for taking the time to leave us a review. I would like to apologize for the way you were treated by our front desk staff. This is unlike our staff so it will be something we bring up to try and prevent from happening again. We hope to get another opportunity to exceed your expectations.

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice. In fact I have decided to come back and stay here another night in two days time rather than try a differing hotel as originally planned.
Stayed 1 night in Feb 2024
Response from Natalia Martin on 7 Feb 2024
Hello John. Thank you for taking the time to leave us a review. I am delighted to hear that you enjoyed your stay with us and decided to extend beyond your original plans! We hope to welcome you back again soon!

8/10 Good

Larry, Surrey

Business traveller
Not at this time
Stayed 1 night in Jan 2024
Response from Natalia Martin on 31 Jan 2024
Hello Larry. Thank you for leaving us a review. I am glad to hear that you enjoyed your stay with us! We hope to see you again soon.

10/10 Excellent

Kent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older motel that has been renovated with super comfy beds and pillows and double room darkening blinds, super friendly and helpful staff too.
Response from Natalia Martin on 31 Jan 2024
Hello Kent. Thank you for taking the time to leave us a review. I am delighted to hear that you enjoyed your stay with us and liked the new upgrades we've done to our guest rooms. We hope to welcome you back again soon!

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely Traditional Tudor style property ! Rooms are very spaciuis ad really modern
Stayed 1 night in Jan 2024
Response from Natalia Martin on 24 Jan 2024
Hello Ian. Thank you for taking the time to leave us a review and a perfect rating! I am delighted to hear that you enjoyed your stay with us and liked the uniqueness of our tutor style Inn. We hope to see you again soon!

10/10 Excellent

Brenden

Stayed 1 night in Jan 2024
Response from Natalia Martin on 31 Jan 2024
Hello Brenden. Thank you for leaving us a perfect rating! I am happy to hear that you enjoyed your stay.

10/10 Excellent

June

Lovely counter person. Veryelpful and friendly.
Stayed 1 night in Jan 2024
Response from Natalia Martin on 24 Jan 2024
Hello June. Thank you for taking the time to leave us a review and a perfect rating! I am thrilled to hear that you enjoyed your stay and that our customer service was a highlight for you. We hope to welcome you back again soon!

10/10 Excellent

Barbara

Stayed 1 night in Jan 2024
Response from Natalia Martin on 16 Jan 2024
Hello. Thank you for leaving us a perfect rating! We hope to welcome you back again soon!

6/10 Okay

Halie

Travelled with partner
Liked: Staff & service
Stayed 1 night in Jan 2024
Response from Natalia Martin on 16 Jan 2024
Hello Halie. Thank you for taking the time to leave us a rating. I do hope we get another opportunity to exceed your expectations!

10/10 Excellent

Sinead, New Westminster

Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service at the waddling dog. Nice clean rooms.
Stayed 1 night in Jan 2024
Response from Natalia Martin on 16 Jan 2024
Hello Sinead. Thank you for taking the time to leave us a review. I am thrilled that our customer service was a highlight for you! We hope to welcome you back again soon!

8/10 Good

Brandon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Natalia Martin on 16 Jan 2024
Hello Brandon. Thank you for taking the time to leave us a rating. I hope we get an opportunity in the future to exceed your expectations!

10/10 Excellent

Ursula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, friendly staff, adjoined restaurant, and lication between Victoria and Sidney. Ideally need a car though.
Stayed 7 nights in Dec 2023
Response from Natalia Martin on 16 Jan 2024
Hello Ursula. Thank you for leaving us a review and a perfect rating! I am happy to hear that you enjoyed your stay with us and were able to take advantage of our award winning pub! We hope to welcome you back soon!

10/10 Excellent

Audrey

Stayed 1 night in Dec 2023
Response from Natalia Martin on 16 Jan 2024
Hello Audrey. Thank you for taking the time to leave us a rating and giving us a perfect score! I am happy that you enjoyed your stay with us. We hope to welcome you again soon!

10/10 Excellent

John

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was a ways away from local attractions but is a great price, accomodating to our doggo, and very friendly staff. Would stay again..and again.. and again.
Stayed 1 night in Dec 2023
Response from Natalia Martin on 16 Jan 2024
Hello John. Thank you for taking the time to leave us a review and a perfect rating! I am delighted that you enjoyed your stay and found it to be a perfect place for you and your doggo! Thank you for your loyalty and we look forward to welcoming you back again!

10/10 Excellent

Teri Paige

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint hotel with lots of character. Super friendly/helpful front desk lady. Cozy library/breakfast room
Stayed 1 night in Dec 2023
Response from Natalia Martin on 16 Jan 2024
Hello Teri. Thank you for taking the time to leave us a review and a perfect rating! I am thrilled that you enjoyed your stay and that our customer service was a highlight for you. We hope to welcome you back to our cozy Inn soon!

10/10 Excellent

Judith

Stayed 1 night in Dec 2023
Response from Natalia Martin on 16 Jan 2024
Hello. Thank you for leaving us a perfect rating! We hope to see you again soon!

10/10 Excellent

Orsolya

Travelled with family and small children, Business traveller, Travelled with pets
Liked: Cleanliness, amenities
Stayed 1 night in Dec 2023
Response from Natalia Martin on 16 Jan 2024
Hello Orsolya. Thank you for taking the time to leave us a rating and a perfect score! We hope to welcome you back again!

10/10 Excellent

Constance

Travelled with family
Liked: Amenities
Stayed 1 night in Dec 2023
Response from Natalia Martin on 15 Dec 2023
Hello Constance. Thank you for taking the time to leave us a review. I am glad that you enjoyed your stay with us! We hope to see you again soon!

10/10 Excellent

Michael

Stayed 1 night in Dec 2023
Response from Natalia Martin on 15 Dec 2023
Hello Michael. Thank you for leaving us a review. I am happy to see that you enjoyed your stay with us! We hope to get the opportunity to welcome you back again soon!

10/10 Excellent

Teresa

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The bed was very comfortable and the room was very comfortable
Stayed 1 night in Dec 2023
Response from Natalia Martin on 16 Jan 2024
Hello Teresa. Thank you for taking the time to leave us a review and a perfect rating! I am delighted to hear that you enjoyed your stay and found the room to be very comfortable. We hope to welcome you back again!

10/10 Excellent

Nadine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Natalia Martin on 16 Jan 2024
Hello Nadine. Thank you for taking the time to leave us a perfect score! I am thrilled that you enjoyed your stay and we hope to welcome you back soon!

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Natalia Martin on 30 Nov 2023
Hello Nancy. Thank you for taking the time to leave us a 5/5 rating. I am so happy to hear that you enjoyed your stay with us!

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities
Nicely kept. Convenient location. Good value
Stayed 1 night in Nov 2023
Response from Natalia Martin on 30 Nov 2023
Hello Holly. Thank you for taking the time to leave us a review. I am delighted to hear that you enjoyed your stay with us! We hope to see you again soon!

10/10 Excellent

Barry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy with our stay. Property has character, very clean and friendly staff. Good basic breakfast.
Stayed 3 nights in Nov 2023
Response from Natalia Martin on 16 Jan 2024
Hello Barry. Thank you for taking the time to leave us a review and a perfect score! I am delighted to hear that you enjoyed your stay and liked the unique character of our Inn. We hope to welcome you back again soon!

10/10 Excellent

Cathy

Near airport for an early flight Staff very friendly Room very comfortable and clean
Stayed 1 night in Nov 2023
Response from Natalia Martin on 16 Jan 2024
Hello Cathy. Thank you for taking the time to leave us a review. I am happy to hear that you enjoyed your stay with us and that our location was perfect for your travels. We hope to welcome you back again!

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Natalia Martin on 30 Nov 2023
Hello Corey. Thank you for taking the time to leave us a 5/5 rating! I am glad that you enjoyed your stay with us!

10/10 Excellent

Deanna

Liked: Cleanliness, staff & service, property conditions & facilities
O
Stayed 1 night in Nov 2023
Response from Natalia Martin on 30 Nov 2023
Hello Deanna. Thank you for taking the time to leave us a 5/5 rating! I am happy to see that you enjoyed your stay with us!

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful
Front desk staff was very friendly. Hotel is beautiful, clean and cozy. Lady running the breakfast is super friendly. Our second time staying here and did not disappoint.
Stayed 1 night in Nov 2023
Response from Natalia Martin on 6 Dec 2023
Hello Cynthia. Thank you for taking the time to write us such a glowing review! I am thrilled that you enjoyed your stay with us and found our staff to be incredibly helpful. Thank you for your loyalty, and we hope to see you again soon!

10/10 Excellent

Patrick

Stayed 1 night in Nov 2023
Response from Natalia Martin on 6 Dec 2023
Hello Patrick. Thank you for leaving us a 5/5 review! I am happy to hear that you enjoyed your stay with us and hope we get an opportunity to see you again.

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Natalia Martin on 17 Nov 2023
Hello Linda. Thank you for taking the time to leave us a perfect rating! I am delighted to hear that you enjoyed your stay.

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a nice stay. The only issue that was disappointing was having to go elsewhere for coffee after check out . The coffee in the room and in breakfast bar wasn't very good . Other than that , it was a really comfortable stay Staff was wonderful , too !
Stayed 1 night in Nov 2023

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Natalia Martin on 17 Nov 2023
Hello William. Thank you for taking the time to leave us a perfect rating! I am glad that you enjoyed your stay.