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Reviews of The Regent, Rye

2.5 out of 5
The Regent, Rye
42 Cinque Port street, Rye, England

Reviews

8.8

Excellent

Rating 10 - Excellent. 63 out of 134 reviews" "
Rating 8 - Good. 60 out of 134 reviews" "
Rating 6 - Okay. 8 out of 134 reviews" "
Rating 4 - Poor. 1 out of 134 reviews" "
Rating 2 - Terrible. 2 out of 134 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

David

Stayed 1 night in Sep 2023

10/10 Excellent

Fiona

Stayed 1 night in Jul 2023

8/10 Good

Ken

Liked: Cleanliness, staff & service, room comfort
Very pleasant stay.The room was beautifully designed and immaculate.A bit pricey though compared to others offering Breakfast.Will stay again however.
Stayed 1 night in Apr 2023

10/10 Excellent

Daniel

Stayed 1 night in Mar 2023

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant Place to Stay
Brilliant location, clean and great facilities. My only grip was a firm mattress but that’s personal preference.
Stayed 1 night in Feb 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rye fireworks
The Regent hotel was the perfect place to stay for the Rye Fireworks. The room was very clean and the staff are very friendly and the hotel couldn't have been in a better place for the parade
Stayed 1 night in Nov 2022
Response from Manager on 30 Nov 2022
Thanks for your review. Rye Bonfire is a great night for the town always helps when it doesn't rain.

6/10 Okay

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Shame about the slamming doors!
Great hotel, very clean and comfortable. However the rooms are not sound proofed, and the room doors are heavy and noisy. The bathroom door really stuck. If they could sort out the doors I’d give 5 stars, but until then don’t expect a lie-in!
Stayed 1 night in Oct 2022
Response from Manager on 30 Nov 2022
The corridor door have soft closers on as do the room door's but due to fire regulations all doors have to shut behind a guest to prevent a fire spreading. I've checked the bathroom door of the room you stayed in and door and handle all working fine.

2/10 Terrible

Robbie

Stayed 1 night in Oct 2022
Response from Manager on 30 Nov 2022
Guest didn't stay, cancelled last minute so no refund was due. Bit sad that they feel to make themselves feel better that it's a good idea to do a bad review.

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central, quiet, comfy, modern and clean.
Totally modern, spacious and very very clean. Big windows that open wide, massive comfortable bed, airy room with a huge walk in shower and double sinks (beach room), and silent during the night. Fantastic night's sleep and central to every pub!
Stayed 1 night in Aug 2022
Response from Manager on 30 Nov 2022
Thank you for your review, glad you liked the Themed Beach room in my option it is the best room.

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfied customer.
Ideally sited in the heart of Rye. Clean and tidy with no issues to report. Would stay again.
Stayed 3 nights in Aug 2022
Response from Manager on 30 Nov 2022
Thank you for your review, glad you enjoyed your time in Rye.

8/10 Good

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

8/10 Good

Leandro

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Great location and comfortable bed.
Stayed 1 night in Jun 2022

10/10 Excellent

Hilton

Stayed 1 night in May 2022

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2021

8/10 Good

Verified traveller

Travelled with group
Liked: Property conditions & facilities
Nice but basic
Check in was very easy & straight forward. The room was basic but nice. The sink in the bathroom wasn't the cleanest. There were hairs and other bits that hadn't been rinsed away. The location of the hotel is great. Very close to the station & the town centre but I think the hotel is expensive for what it is especially for room only.
Stayed 1 night in Nov 2021

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable
Had a two night stay with a family member so we had the superior room to get the two beds. Clean, well equipped and very comfortable. Nice to be able to control the heating as we found the room much too warm when we arrived!
Stayed 2 nights in Nov 2021

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021

10/10 Excellent

Clive

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable, close to everything in Rye.
Stayed 2 nights in Oct 2021

8/10 Good

Robert

Liked: Cleanliness, staff & service, room comfort
Plus and Minuses
Plus: Spotlessly clean and comfortable accommodation. Free parking (checked in early). Pay and display car park across the road. Easy walking distance to town centre, local attractions etc. Reasonably priced. Minus: Bathroom had a leak under the sink which we reported. Could hear other guests in their rooms. Traffic noise if windows were opened.
Stayed 1 night in Oct 2021

8/10 Good

ELIZABETH

Liked: Cleanliness, staff & service, amenities
The property is very central and convenient for walking to all restaurants, shops etc. with parking on site (£5 a night). Rooms are fairly basic, but beds are comfortable, bathroom clean, plenty of hot water. No breakfast but good value, no frills accommodation and the staff are helpful and friendly.
Stayed 3 nights in Oct 2021

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
It was a fantastic stay could not fault it apart from breakfast was not included as this would have been an added bonus for us
Stayed 1 night in Oct 2021

8/10 Good

Clare

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was fresh and very clean. My only gripe and that wasn't the fault of the motel was that the traffic noise was quite loud on the Friday night.
Stayed 3 nights in Sep 2021

8/10 Good

Kimberley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly and central place in Rye. Comfortable rooms with private parking
Stayed 2 nights in Aug 2021

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family mini-break
Lovely family motel. Friendly and co-operative staff.
Stayed 3 nights in Aug 2021

6/10 Okay

Karen

Travelled with family
Liked: Staff & service
The Regent Motel and Bar
The greeting from the member of staff on arrival was great and the room was acceptable all be it on the small side for a superior room. The biggest issue was the noise of the traffic and the noise from the people in the bar downstairs..then just as that stopped the seagulls started!..no sleep at all. The plug was nowhere near a mirror unledd you dry your hair over the coffee cups..one of the bedside lamps not 2orking and npbody around to report it to .good points wrere..olose to syation and liked the idea of the honesty box
Stayed 3 nights in Aug 2021

8/10 Good

Margaret

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean & well maintained.
Stayed 3 nights in Jul 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really well located, lovely room, friendly staff. Would definitely stay there again.
Stayed 2 nights in Jul 2021

8/10 Good

Maja

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Friendly staff. Check in quick and easy. Clean room with adequate facilities. Value for money parking on site. The motel is situated in a busy road so quite noisy especially if you need to have windows open in hot weather.
Stayed 1 night in Jul 2021

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth the visit
The lack of an on-site breakfast is frustrating but the room and ensuite makes for a very comfortable stay.
Stayed 1 night in Jul 2021

10/10 Excellent

Emlyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Very friendly and helpful staff. Stayed 3 nights - large comfy beds, lovely veranda and views in restaurant for b’fast and coffees during the day. Had a nice ‘family’ feel to the hotel - quite an interesting old building.
Stayed 2 nights in Jun 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay at the Regent Motel and Bar. Nice clean accomodation, great check-in and excellent staff, great value, excellently located and the free parking right behind the property was a huge bonus.
Stayed 2 nights in Jun 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Central location. Good value for money for reserved parking on site. Could also use pay & display public parking, but can be pricey. Everywhere is within walking distance. The benefits of this is the location to the beach by car. Alternatively can visit local places such as Hastings, Dymchurch or Romney Marsh. Rooms are average size with amenities. Could do with a fan in the summer though!
Stayed 2 nights in Jun 2021

10/10 Excellent

alison

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020
Response from owner on 26 Feb 2020
Thank you for you 5 out of 5. We hope you enjoyed your time in Rye and will visit us again

10/10 Excellent

Charlie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location, friendly staff
Great location - a stone's throw from the train station, a little bit of noise in the early evening from the bar below, but silent at night. Very friendly receptionist. Convenient early check in time. The only downside is that the air freshener in the rooms is a little overpowering. I must admit that I was a little put off by the 'motel' name, but fortunately doesn't compare to the awful motels in the US!
Stayed 1 night in Dec 2019
Response from owner on 9 Dec 2019
Thank you for taking the time to send in a review. Hope you all enjoyed Christmas in Rye great to see so many people in the town.

8/10 Good

Verified traveller

Liked: Cleanliness
Very central location, welcoming staff, parking, and a busy little bar👌
Stayed 1 night in Nov 2019
Response from owner on 2 Dec 2019
Thank you for your review. We hope you enjoyed your time in Rye and will visit us again.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth reserving the car park space (at extra cost) as once there motel in convenient position and everything is within walking distance
Stayed 1 night in Nov 2019
Response from owner on 18 Nov 2019
Thank you for your review.

8/10 Good

Tej

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly staff, good price. I would definitely stay again
Stayed 1 night in Oct 2019
Response from owner on 7 Oct 2019
Thank you for your review, we hope you both enjoyed your time in Rye.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, lovely staff and a comfortable bed!
Stayed 2 nights in Sep 2019
Response from owner on 30 Sept 2019
Thank you for your review very pleased you had a good nights sleep. Hopefully you will visit us again.

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from owner on 17 Sept 2019
Thank you for your review. 10 out of 10 glad our hard work is paying off.

8/10 Good

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay in Rye
Great little hotel, very small and quiet with lots of space in the rooms. The bed was comfortable and there were plenty of linens, pillows, etc to see us through. We had very little interaction with staff but the checkin and checkout was pleasant and easy. I love their policy on room cleans (ie we will NOT clean unless specifically asked) as is environmentally friendly :) Some negatives - the water pressure was very low in the shower, and there was a lot of noise outside the motel which made it hard to lie-in (police station next door with lots of people chatting and working).
Stayed 3 nights in Aug 2019
Response from owner on 6 Sept 2019
Thank you for your review. We hope you enjoyed your time and and around Rye.

10/10 Excellent

Mr

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place in the heart of Rye. Walking distance from the train station and all tourist attractions. The staff where excellent and accommodating. It is very clean and has a small bar with guest ales and lagers, very friendly people all round. Would definitely stay again.
Stayed 1 night in Aug 2019
Response from owner on 6 Sept 2019
Thank you for your review. Glad you enjoyed your stay and hope you will visit us and Rye again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2019
Response from owner on 2 Sept 2019
Thank you for your review.

8/10 Good

val

Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Aug 2019
Response from owner on 21 Aug 2019
Thank you for you review.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the room, absolutely perfect for us. Very central to Rye. Parking space reserved for us upon arrival. 10% off brekky around the corner in the cafe. Very lovely - would stay again
Stayed 1 night in Aug 2019
Response from owner on 4 Aug 2019
Thank you for your review. Hope you both enjoyed your time in Rye.