A touch of the Fawlty Towers
Posted 20-Nov-2017 on Ebookers
There's a charm to Rye Hotel which visitors from abroad would love as it harks back to a vintage era.
Sadly, after a night its charms were lost on us. Our room was stiflingly hot due to a broken radiator that couldn't be switched off. The alternative, in order to get a night's sleep, was to open the window onto a fairly busy road, but that was a better option that being gradually poached. The lady on reception tried her best to move us to another room the following morning, without success. We were shown to a room that the computer said had been vacated, only to walk in on a couple still in bed. We quietly chuckled and went down to breakfast only to find there was no table in the dining room and we'd have to wait half an hour. Rather than hang around we said we'd be happy to sit in reception and be served there. We ate perched over a round table the size of a large dinner plate. After a lovely day out walking we were looking forward to dinner at the hotel, having reserved a table when we first arrived the previous evening. After freshening up we went down to the restaurant only to be told that they had no record of our booking. The lady on reception who had made the reservation was on duty that evening so we asked what was going on. She looked at us blankly and said she didn't remember us or taking the booking! Far from amused, we went into town on a busy saturday to find a restaurant. It took about 40 minutes as most places were full.
Disappointing and not funny.