Ratings based on 31 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
93% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.2 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from Russellville, Ar

Clarion in Russellville

Posted 06-Feb-2016
Pros: Location.......walking distance to many restaurants and convenience stores. The staff, very friendly and helpful.
Cons: The "vending" room needs a lot of improvement. Fortunately, a convenience store was in easy walking distance.
Location: Dining, shopping, fishing, movie theater............lots of fun things to do in Russellville.
My family spent four days here while having repairs made on our home. The beds were clean and comfortable. The room was clean and the housekeeping staff were very accommodating to my family's schedule. Laundry facilities and gym were available as was breakfast each morning.
Comment from Hotel Management
10-Feb-2016 by Clarion Russellville, Hotel Management
Thank you for choosing to stay at our Clarion Inn & Suites while getting repairs done on your home. We are pleased to hear that you enjoyed all the complimentary amenities and that you found the beds clean and comfortable. We appreciate your kind words for our housekeeping staff. We would really appreciate your recommendations and we hope you choose to stay with us again when need arises.
3 out of 5
by Kenneth H.

Arkansas fall trip

Posted 06-Nov-2015 on Orbitz
First room had awful odor (like wet moldy chemical smell) and no smoke alarm. Heard another customer complain of smoke smell in her non-smoking room. Requested room change and second room was nice, no smell. If staying, request to inspect room before moving in.
2 out of 5
Recommended
for Couples
by Daniel

This traveller left a rating score only Posted 20-Sep-2015 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveller

Good Value for the price.

Posted 07-Sep-2015
I realize that it has been renovated, but could still use some work around the pool area. They do a good job for what they have to work with.
Comment from Hotel Management
12-Sep-2015 by General Manager, Hotel Management
Thank you for taking time to review our hotel. We really appreciate your business and welcome your feedback. We did renovate our pool this year. Since hot summer days already started after we renovated the pool we didn't get time to renovate the deck. We are going to start on that before next summer but till then we do keep it clean and maintained. We hope you liked the other renovated areas of our Clarion Inn & Suites. We hope to see you again.
4 out of 5
Recommended
for Families
by M L from New Zealand

Pleasant

Posted 21-Aug-2015 on Hotels
Getting a little dated, but perfectly fine for short stay. Pool was clean, everyone very friendly, would stay again.
Comment from Hotel Management
14-Nov-2015 by Priyank, Hotel Management
Thank you for taking time to review our Clarion Inn & Suites. We are pleased to hear that you liked our pool and our staff's friendliness. We recently renovated our rooms and try to keep it up to date. We are thrilled to hear that you will be staying with us again.
3 out of 5
by A verified traveller

Budget hotel- Poor internet

Posted 18-Aug-2015 on Hotels
Major issue with Internet. Called the hotel directly before booking to confirm internet was working and not dialup speed. Would start loading a file and went to bed and it was still not downloaded in the morning.Very difficult to conduct business, I might go as far to say that it interfered with our business
Comment from Hotel Management
17-Jan-2016 by Priyank, Hotel Management
Thank you for choosing to stay at our Clarion Inn & Suites during your business trip in Russellville. We certainly apologize for the issue with internet. We do have a high speed internet but the router gets reset twice a day automatically. We understand you may have started downloading when you went to bed but you device might have got disconnected from Wifi when the router get reset at night. We understand how frustrating that could have been and we apologize for the same. We hope you will give us another chance to serve you with a superior hospitality experience.
3 out of 5
by Vicki

Posted 23-Jul-2015 on Hotels
Nice and clean, newly redone on the inside...outside lacked a little.
Comment from Hotel Management
10-Feb-2016 by Priyank, Hotel Management
Thank you for choosing to stay at our Clarion Inn & Suites. We appreciate you taking time to give us feedback regarding your stay. We are pleased to hear that you found our newly renovated rooms nice and clean. We apologize that our hotel exterior was not up to your satisfaction. We will use your feedback to further improve our hotel and service. We hope to see you again.
5 out of 5
Recommended
for Everyone
by A verified traveller

Great, clean, comfortable family hotel

Posted 06-Jul-2015
Pros: Cleanliness and recent remodel, nice comfy beds
Cons: Pool area- dirty towels all over the place, pool area tables were to dirty to eat on.
Location: Great proximity to State Parks
Great hotel close to all of the beautiful State Parks. Clean, recently remodeled rooms and comfy beds. Great place to stay!!
Comment from Hotel Management
10-Feb-2016 by Clarion Russellville, Hotel Management
Thank you for choosing to stay at our Clarion Inn & Suites during your visit to Russellville. We appreciate you taking time to give us feedback regarding your stay. We are pleased to hear that you found our accommodations clean with comfy beds. Thank you for bringing the issues to our attention so we can make it right. We hope to see you again next time you are in Russellville.
5 out of 5
Recommended
for Families
by Mou-Yen from Taiwan

CP值很高的住宿

Posted 01-Jul-2015 on Hotels
非常好的服務; 新裝潢的房間很乾淨,也有很多插座方便我們充電; 位於交流道旁,開車出入相當方便
2 out of 5
by A verified traveller from new york

Not as advertised

Posted 01-Jul-2015
There were bugs in the room. Didn't feel room was clean. Very uncomfortable.
Comment from Hotel Management
24-Oct-2015 by Hotel GM, Hotel Management
Thank you for choosing to stay at our Clarion Inn & Suites in Russellville. We apologize that you didn't had a satisfactory experience during your stay. We have noted the incident and addressed this issue. We hope you will choose to stay with us again so that we can provide you a superior experience.