Superior Double Room | Desk, laptop workspace, bed sheets

Reviews of Aspire Frankfurt Airport

3 out of 5
Aspire Frankfurt Airport
Eisenstrasse 28, Ruesselsheim, HE

Reviews

7.6

Good

Rating 10 - Excellent. 53 out of 236 reviews" "
Rating 8 - Good. 90 out of 236 reviews" "
Rating 6 - Okay. 71 out of 236 reviews" "
Rating 4 - Poor. 16 out of 236 reviews" "
Rating 2 - Terrible. 6 out of 236 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kalim

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent experience staying there staff was really helpful easy to communicate. Hotel was nice and clean and very well managed
Stayed 3 nights in Feb 2024
Response from Your team from ACHAT Hotel Rüsselsheim Frankfurt on 19 Feb 2024
Dear Kalim,we are happy to hear that you liked your stay in our hotel.Best wishes

8/10 Good

Fabian

Stayed 2 nights in Dec 2023
Response from Ihr Team vom Achat Hotel Rüsselsheim Frankfurt on 29 Dec 2023
Lieber Fabian,herzlichen Dank für die tolle Bewertung.

10/10 Excellent

Uwe

Stayed 2 nights in Nov 2023
Response from Ihr Achat Hotel Rüsselsheim Frankfurt on 10 Nov 2023
Lieber Uwe,vielen herzlichen Dank für Ihre super Bewertung. Hoffentlich bis Bald!

8/10 Good

Uwe

Stayed 2 nights in Oct 2023
Response from Ihr Team vom ACHAT Hotel Rüsselsheim Frankfurt on 23 Oct 2023
Lieber Uwe,wir freuen uns, dass Ihnen der Aufenthalt in unserem Hotel gefallen hat.Viele Grüße, Ihr Team vom ACHAT Hotel Rüsselsheim Frankfurt

10/10 Excellent

Matthias

Stayed 1 night in Oct 2023
Response from Ihr Team vom ACHAT Hotel Rüsselsheim Frankfurt on 18 Oct 2023
Lieber Matthias,wir freuen uns, dass Ihnen der Aufenthalt in unserem Hotel gefallen hat.Viele Grüße, Ihr Team vom ACHAT Hotel Rüsselsheim Frankfurt

10/10 Excellent

Hettie

Stayed 1 night in Sep 2023
Response from Ihr Team vom Achat Hotel Rüsselsheim Frankfurt on 18 Sept 2023
Liebe Hettie,vielen herzlichen Dank für Ihre tolle Bewertung.Wir hoffen Sie bald wieder einmal bei uns begrüßen zu dürfen.

6/10 Okay

miriam

Stayed 1 night in Sep 2023
Response from Ihr Team vom Achat Hotel Rüsselsheim Frankfurt on 18 Sept 2023
Liebe Miriam,vielen Dank für Ihr Feedback.

6/10 Okay

Patrick

Stayed 1 night in Jul 2023
Response from ACHAT Hotel Rüsselsheim Frankfurt on 28 Aug 2023
Lieber Patrick,vielen Dank für Ihr Feedback.Wir würden uns freuen, wenn wir Sie bald wieder einmal in unserem Haus begrüßen können. Herzliche Grüße, Ihr Team vom ACHAT Hotel Rüsselsheim Frankfurt

4/10 Poor

Katrine

Stayed 1 night in Jul 2023
Response from ACHAT Hotel Rüsselsheim Frankfurt on 28 Aug 2023
Liebe Katrine,vielen Dank, dass Sie sich die Zeit für eine Rückmeldung genommen haben. Dass es während Ihrem Aufenthalt zu Unannehmlichkeiten gekommen ist, tut uns sehr Leid. Um unseren Service stetig verbessern zu können, ist Ihr Feedback umso wichtiger für uns. Gerne würden wir Sie bei einer anderen Gelegenheit von unserem Service überzeugen und hoffen, Sie wieder einmal begrüßen zu dürfen. Herzliche Grüße, Ihr Team vom ACHAT Hotel Rüsselsheim Frankfurt

8/10 Good

jabbar, St. Albert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Thank you staffs Awesome
Stayed 2 nights in May 2023
Response from Your ACHAT Hotel Rüsselsheim Frankfu on 5 Jun 2023
Dear Jabbar,Thank you very much.Kind regards

4/10 Poor

Michael

Travelled with family
Disliked: Cleanliness
Did not like the area around the hotel
Stayed 1 night in Oct 2022
Response from JK on 27 Oct 2022
Too sad, unfortunately we can not change the area.best wishes

8/10 Good

Yusuf

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful stuff
Stayed 1 night in Sep 2022
Response from JK on 27 Oct 2022
Thank you

10/10 Excellent

Fernando

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They had what we need after traveling 24 hours, ebough accommodation for what ee needed, i recommend
Stayed 1 night in Jul 2022
Response from JK on 26 Jul 2022
Thank you

6/10 Okay

Teri

Liked: Staff & service
Disliked: Room comfort
Check in was OK. Friendly staff. First room wasn't what I booked. Went to desk got another room. Was supossed to be a quees bed and it was a double. Run down furniture. Cracked tiles in shower, mold in shower. Shower head was broken. I'm not one to be picky....however, not what was pictured on website.
Stayed 2 nights in Nov 2021
Response from JK on 28 Dec 2021
Dear Teri, we are sorry that we did not provide you a nice stay at our hotel! We will check why you receive a wrong room first and also what happend in bath...seems like lot of things come together.. Greetings and again sorry

10/10 Excellent

Daniel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021
Response from Jan on 7 Oct 2021
Thank you!

6/10 Okay

Stuart

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Tired decor and poor cleanliness standards
Friendly and helpful staff making the best of what they had to work with. Bar area was closed off due to renovation works - not a big issue but worth noting. Beer Garden outside more of a small patio next to a main road. Not too exciting. Worst parts - toenail clippings found in bathroom, somebody's hair (few strands) in the bed, curtains fell off the hook when drawn back. Not great overall - decor tired and rooms seemingly not cleaned sufficiently.
Stayed 1 night in Sep 2020
Response from Jan Klinkert on 15 Sept 2020
Dear Traveller, we are really sorry to read that you had some impressions from your stay that could be batter. Especially in this times, we try to do evreything for your comfort and your hygienic standard. We will follow up what was happening here. Please let us always know at the spot in case something makes you uncomfortable, like the curtains, bar closure or cleanliness. Renovations are over now, bar was opened during the time. Did you get the information from our staff about closure? We will also improve in our decor in future, thanks for that hint. Really appologize from Rüsselsheim that your stay was not as expected

8/10 Good

Ehab

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020
Response from Jens on 3 Sept 2020
Dear Ehab, Thank you! We hope to see you again soon. Jens

8/10 Good

Ehab

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from Jan Klinkert und Team on 20 Feb 2020
Vielen Dank für Ihre Rückmeldung!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019
Response from Jan Klinkert on 25 Nov 2019
Thank you

6/10 Okay

Verified traveller

Travelled with family
Disliked: Property conditions & facilities
The internet did not work in the room. Kept cutting out. The bathroom door was warped, so did not close without force. The wardrobe was too large for the room space, effectively blocking access to one side of the king bed. Move the bed over or a smaller wardrobe would be in order. The TV did not work. We only stayed one night, so put up with the issues.
Stayed 1 night in May 2019
Response from Jan on 4 Jul 2019
Dear Traveller, sorry for the inconveniences, but thank you for your feedback! We will put up with the issues as far as we can! best wishes Jan

8/10 Good

Ehab

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2018
Response from Jan Klinkert on 14 Feb 2019
thank you!

8/10 Good

Peter

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
We stay annually at your Ruesselheim hotel. This time we had to ask for toilet paper and the soap container in the shower was empty which I regard as basis necessities and inattentiveness of housekeeping. Reading bedside lamp was also broken.
Stayed 1 night in Oct 2018
Response from Jan Klinkert and team on 24 Oct 2018
Dear traveller, thank you for your review and for your stay. We are very sorry to read that this time we did our Job in that bad way. For sure we discuss that with our housekeeping staff and improve to get back to old conditions. Sorry, sorry.. best wishes

8/10 Good

Barb

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ACHAT hotel stay
In an industrial area but great on budget and close to Frankfurt using public transportation. We took taxi to station but there is a bus that stops right outside the hotel to get you to the station. No restaurant at hotel but there is a small bar and an outside patio to enjoy a drink.
Response from jk on 28 Jun 2018
Thank you for your respond, happy to read that you enjoyed the stay

8/10 Good

Robert

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Won't stay there again
The hotel is nice, but parking is limited. The rooms are small, not to mention the small size of the bathroom. We asked for a wake up call which we never got.
Stayed 1 night in Mar 2018
Response from JK on 30 Jun 2018
Dear Traveller, sorry for missing your wake up call. We have also superior rooms only 10 Euro extra for a bigger size of room and bathroom. Have a great time

6/10 Okay

Ehab

nice and clean
Stayed 1 night in Dec 2017
Response from Jan on 28 Dec 2017
Thank you!

6/10 Okay

Dave, Calgary AB

Liked: Cleanliness, staff & service, room comfort
Nice hotel
Nice hotel for business overnight near the airport.
Stayed 1 night in Sep 2017
Response from jan on 21 Mar 2019
Thank you

6/10 Okay

Verified traveller

Stayed 3 nights in Jul 2017
Response from Jan on 14 Sept 2017
we will improve...

6/10 Okay

Verified traveller

Liked: Property conditions & facilities, room comfort
parking place was a disappointment, as I was asked to park on the street, also room was very small, restaurant closes at night, and the hotel is not situated at location where you walk out and get some food or refreshment, generally it is an average hotel in a village.
Response from Jan on 14 Sept 2017
Dear traveller, thank you for your feedback. We will discuss your hints to get better. btw, there are two restaurants in 2 and 5 min walking distance. Happy to assist you in future Jan Klinkert

10/10 Excellent

Charles, Midlothian, VA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Business Hotel at a fair price..
Just stayed overnight to visit a friend and the Opel museum on the way to southern Germany from Frankfurt airport. In an semi-industrial part of town. I think its fair to say that goes without saying as this is right near the Opel complex and it covers most the area so that's just the way it is. Had plenty of parking for the Rental car ( at no charge ) Bed was comfortable, staff spoke english well, and WiFi worked. Of all the hotels we stayed at the ACHAT was BETTER than either the 4-5 star Portsmouth UK Marriot or the Melia White in London. Those were supposed to be high end hotels and weren't, this was touted as being a good business hotel and was. They have a small bar to get a beer with a friend and the breakfast was good. Overall reminded me of a German version of Hampton Inn ( and for me thats a good thing.. )
Response from Jan on 23 Jan 2016
Dear traveller, thank you for your great Feedback, that we will share with our staff! Have a great time and perhaps see you again Jan Klinkert and his team

8/10 Good

Gunna, Bedfordshire, England

Liked: Staff & service, room comfort
Convenient to Frankfurt Airport
This is my third visit to the hotel and I always stay in a single room, which is comfortable and quiet. The hotel has a bus stop outside. The bus goes directly to the Ruesselsheim Bahnhof. All trains to Frankfurt pass the airport, which is very convenient. The train ticket (Tageskarte) can be purchased in the bus or at vending machines and can be used on trams, S-Bahn, U-Bahn and buses.

6/10 Okay

Rickey

Liked: Room comfort
Response from Jan on 21 Mar 2019
Danke

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Jan on 21 Mar 2019
Thank you

6/10 Okay

Steven

Disliked: Room comfort
Response from jan on 21 Mar 2019
Thank you

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I WAS ABLE TO RELAX AND ENJOY MY NIGHT AND COME BACK AND SLEEP IN A COMFORTABLE BED
Response from jan on 21 Mar 2019
Thank you

8/10 Good

Verified traveller

Liked: Room comfort
Response from Jan on 21 Mar 2019
Thank you

6/10 Okay

Iri, London

Liked: Cleanliness, staff & service
Value for money
The hotel is okay, nothing amazing but it is pretty good value. Taxis in Frankfurt are quite pricey so I found moving around from here by taxi quite expensive. One way to combat this is take the taxi to ruesselheim station which is about €10 and take the train from there.
Response from Jan on 21 Mar 2019
we have a new management

8/10 Good

Verified traveller

Liked: Staff & service
In an industrial area
I gave it more "stars" because of the great staff. They were all very helpful and engaging.
Response from Jan on 21 Mar 2019
Thank you

10/10 Excellent

Mike R., New York City

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay - great staff
I was in Frankfurt for a convention. Due to the size and demand of the convention in addition other events, we were relegated to the 'burbs for accommodations. Typically I wouldn't stay outside of city center but in this case, and being Germany, the trains are efficient and convenient so getting into town was no problem. The hotel is located just outside the main city center of Rüsselsheim in an area that would appear to be semi-industrial, however there is an excellent bakery, Italian and Spanish restaurants within a few minutes walk. The staff are very friendly and helpful and the hotel is immaculate. I will be coming back here in 2 years for the next convention.
Response from Jan on 21 Mar 2019
Thank you

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Jan on 21 Mar 2019
Thank you

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good clean hotel
quick stay, convenient to Autobaun, a good restaurant nearby, I would stay again! I requested room with a bathtub so it was an extra bonus!
Response from Jan on 21 Mar 2019
Thank you

8/10 Good

Koolaide, Kusel

Liked: Staff & service, room comfort
Room is good for an overnight stay. Would be too small for an extended stay.
Response from Jan on 21 Mar 2019
Thank you

8/10 Good

David Walshe, Ireland

Liked: Cleanliness, staff & service, room comfort
The Ronseal of hotels
It does exactly what it says on the tin. The young lady who checked us in was very helpful and assisted us tremendously. She acted above and beyond the call of duty and should be commended. I think the available wifi should be free and included in the rate. Breakfast was fine and the level of cleanliness was excellent. The outside of the hotel isn't very appealing and in contradiction to the inside. Well done.
Response from Jan on 21 Mar 2019
Thank you

10/10 Excellent

Guillermo, Houston, TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, decent lodging.
This is a very clean hotel, given the price it is a very good deal. When I booked, I had my doubts, but it turned out to be just fine. I would not hesitate to stay in this hotel again. My wife was pleased at the value received and she is very demanding. The staff was very friendly and spoke very good English. The airport is not next door, but if you have a car, it is very easy to drive there.
Response from Jan on 21 Mar 2019
Thank you

10/10 Excellent

kaybebaby, Crawley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly personnel, breakfast was very good. Hotel room very clean and modern furniture - excellent value for money all round!
Response from Jan on 21 Mar 2019
Thank you

6/10 Okay

Verified traveller

Response from Jan on 21 Mar 2019
Thank you

8/10 Good

j phillips

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
A good hotel for the price and location. Access to an evening meal on a Sunday was difficult. I would use your hotel again and recommend it to others. thank you.
Response from jan on 21 Mar 2019
Thank you

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Excellent price
Excellent qualite/prix.
Response from Jan on 21 Mar 2019
Merci bien

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only thing that I would like to complain is I booked a 2-bed room, but was given a double bed room. Other than that, everything is good.
Response from Jan on 21 Mar 2019
Thank you

8/10 Good

Terry

Liked: Cleanliness, staff & service
Disliked: Room comfort
Idea for Frankfurt Airport
The hotel is very adequate if you need a room for the night before flying out of Frankfurt Airport. The beds were not particularly comfortable, but adequate. Very clean. Only 14-20 minutes from the Airport.
Response from Jan on 21 Mar 2019
Thank you

6/10 Okay

David Rice

Liked: Cleanliness, property conditions & facilities, room comfort
Response from Jan on 21 Mar 2019
Thank you