Ratings based on 1,730 Verified Reviews

3.8 out of 5
87% of guests recommend
4.1 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller from Cupar

Posted 12-Sep-2017
Room was ok, little small. I did have to ask for extra pillows as the one provided was flat. Had to ask for towels to be replaced once also. The room had no aircon but a fan was provided. overall it was a pleasant stay at the hotel.
5 out of 5
Recommended
for Everyone
by A verified traveller from Israel

pleasure

Posted 19-Aug-2017
Pros: Expedia search
Great for the price. good location. a minute walk from a tram, then a train to the city. about 10 minutes ride total. Stuff was very pleasant.
2 out of 5
by A verified traveller from Bournemouth

1 day in Vienna

Posted 03-Aug-2017
Reception man was not interested in checking us in or with helping us park. Hotel is close to the underground which is why I booked. Nothing else good about the hotel.
4 out of 5
Recommended
for Everyone
by A verified traveller from Canada

Nice hotel with streetcar & restaurant closeby

Posted 19-Jul-2017
Pros: Location and large room and bathroom, clean and close to transit. Good restaurant very close.
Pleasant staff and hotel with streetcar virtually across the street going to subway one stop away. Provided a city map including subway system. Large and clean rooms.
3 out of 5
Recommended
for Everyone
by A verified traveller from new york

A very clean hotel, new bathroom.

Posted 21-May-2017 on Orbitz
bed is not comfortable, no circulating air or air conditioning. windows open to opposite room and they can peer inside your room unless curtains closed. bathroom was new and of good condition bed was two single beds joined together, would sink in between them during the night. the lighting in the room is dim and not sufficiently bright for work or paperwork. This is a good hotel at a very good price but not designed for long stays. no minibar and vending machine not working.
4 out of 5
by Miguel

This traveller left a rating score only Posted 02-May-2017 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveller from Romania

Fair price for good quality and service

Posted 01-Jan-2017 on Orbitz
Pros: The rooms are big (at least the ones we stayed in).
Cons: The door lock
Location: There are several good places to get a snack near by. The schnitzel place across the street was good. There is a market place (Billa) very close.
The check in was fast, the reception guy was very helpful and spoke several languages. The rooms we got were very large and comfortable, the heat is instantaneous when you turn it on. The door lock is quite annoying and it takes some time to get used to, but other than that everything went well.
4 out of 5
by A verified traveller

Close to the Westbahnhof and Ubahn stations.

Posted 23-Oct-2016 on Hotels
The front desk was very helpful. The lobby is a very pleasant place toast and read or use the WiFi. I sent a lot of time there because the WiFi strength in my room was too weak. The location is down the street from the Westbahnhof and Ubahn stations. A good base to see the city from
2 out of 5
by A verified traveller

Posted 02-Oct-2016 on Hotels
No wifi in room. No reception from Midnight to Morning. No Restaurant,
4 out of 5
Recommended
for Everyone
by A verified traveller

Friendly and helpful staff

Posted 02-Oct-2016 on Wotif
It was within 10 minutes of old town and the train station. The staff were the greatest treasure. Arranged a private guide Robin Pruchan - amazing!!!!