Outdoor pool, pool umbrellas, pool loungers
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Reviews of ULTIQA Fiji Palms Beach Resort

4 out of 5
ULTIQA Fiji Palms Beach Resort
Pacific Harbour Dr, Pacific Harbour

Reviews

8.8

Excellent

Rating 10 - Excellent. 214 out of 366 reviews" "
Rating 8 - Good. 107 out of 366 reviews" "
Rating 6 - Okay. 24 out of 366 reviews" "
Rating 4 - Poor. 9 out of 366 reviews" "
Rating 2 - Terrible. 12 out of 366 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Bau

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Apr 2024

6/10 Okay

Maurice

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had requested a upper floor apartment by stopping at the office about a month before but I didn't get one
Stayed 4 nights in Mar 2024

8/10 Good

Rohitesh

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet
Stayed 2 nights in Mar 2024

10/10 Excellent

Pawel

Stayed 3 nights in Mar 2024

6/10 Okay

Peter, Whangamata

Liked: Staff & service
Staff friendly grounds tidy foood and drinks reasonably priced
Stayed 4 nights in Mar 2024

10/10 Excellent

Kirsten

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the very best time. In particular the staff were so friendly and really made us feel welcome. Our apartment was a great size and had everything you needed to swlf cater if you chose to. The beach was stunning and we had it to ourselves at times. Lots to do nearby. We would go back in a heartbeat!
Stayed 5 nights in Feb 2024

10/10 Excellent

Jake

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2024

8/10 Good

sophie

Stayed 7 nights in Jan 2024

10/10 Excellent

Adriaan

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Right next to the Pearl resort. Rooms are spacious and clean. Nice facilities to do laundry. Aircon in rooms are a life saver. Beautiful clean pools, great beach. Close to Beqa Lagoon for snorkelling. Staff were awesome!
Stayed 5 nights in Dec 2023

10/10 Excellent

Bryan

Stayed 3 nights in Dec 2023

10/10 Excellent

Jayne

Stayed 7 nights in Dec 2023

10/10 Excellent

Ravi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place
Stayed 3 nights in Dec 2023

8/10 Good

Krishan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

6/10 Okay

ASHISH

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Need cleanup of bathrooms and toilets. Kitchen drawers are not closing properly. Too pricey to stay in that kind of accommodation. But the location and staff were so best.
Stayed 7 nights in Dec 2023

10/10 Excellent

Denise

Stayed 3 nights in Dec 2023

10/10 Excellent

Richard

Stayed 7 nights in Nov 2023

10/10 Excellent

Bal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really really enjoyed staying there. It was a very nice property. I loved everything about it.
Stayed 3 nights in Nov 2023

10/10 Excellent

Robert, Oak Harbor

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A spacious apartment-style resort that has all the needed conveniences. Well maintained!
Stayed 11 nights in Nov 2023

10/10 Excellent

Bal

Liked: Cleanliness, staff & service, property conditions & facilities
Very happy
Stayed 3 nights in Nov 2023

8/10 Good

Sanjeshni, Prestons

Stayed 3 nights in Nov 2023

10/10 Excellent

STEVEN

Stayed 12 nights in Oct 2023

8/10 Good

Nalini

Liked: Property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Luana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay here again, staff amazing (friendly & helpful), facility fabulous will definitely be back
Stayed 7 nights in Oct 2023
Response from ULTIQA on 24 Oct 2023
Thank you for your feedback and are very happy you had a great stay. Look forward to welcoming you again, soon!

8/10 Good

Tammy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the lovo night and entertainment, pool and beach was good . Didn’t like that breakfast was not included in price and had to go and keep buying basics / toilet paper not provided
Stayed 3 nights in Oct 2023
Response from ULTIQA on 24 Oct 2023
Our apologies, for the inconvience, but with regards to self catering apartments, we do not normally include breakfast and yes, you would have a starter pack for the first couple of days.Thank you for your feedback and are very happy you had a great stay. Look forward to welcoming you again, soon!

8/10 Good

Sherine

Stayed 3 nights in Oct 2023
Response from ULTIQA on 24 Oct 2023
Thank you for your feedback and are very happy you had a great stay. Look forward to welcoming you again, soon!

10/10 Excellent

Matthew

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and support from the staff throughout our stay.
Stayed 2 nights in Oct 2023
Response from ULTIQA on 24 Oct 2023
Thank you for your feedback and are very happy you had a great stay. Look forward to welcoming you again, soon!

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort
Good-Value Apartment Style Accomadations
Stayed 10 nights in Sep 2023

10/10 Excellent

Kate

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the whole stay, really excellent and we will be back. The only downside was that the chef on the last day was a bit rude- she didn’t want to make us breakfast, which is fine as we knew it was a little after time, (although the previous day we’d been able to order breakfast later than this). But she wasn’t very friendly about it and that soured it a bit.
Stayed 2 nights in Sep 2023
Response from ULTIQA on 24 Oct 2023
Our sincere apologise for the inconvenience that you could not have breakfast on your last day. We will certainly point this out to the resort management and see if they can be a bit more flexible with the breakfast time. Thank you for your feedback and are very happy you had a great stay. Look forward to welcoming you again, soon!

10/10 Excellent

Anuradha

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was beautiful and excellent
Stayed 3 nights in Sep 2023
Response from ULTIQA on 24 Oct 2023
Thank you for your feedback and are very happy you had a great stay. Look forward to welcoming you again, soon!

10/10 Excellent

SHIRISH, calgary

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Sep 2023
Response from ULTIQA on 21 Sept 2023
Dear ShirishThank you for your 5/5 rating. We appreciate your feedback!

10/10 Excellent

Serevina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from ULTIQA on 20 Sept 2023
Dear SerevinaThank you for your rating of 10/10, we appreciate your feedback and happy to see you had a great stay!

6/10 Okay

Rattan

Travelled with partner
Disliked: Property conditions & facilities
Maintenance worker is too loud. Can’t sleep it’s too loud fixing everything. Bathroom leaks taking a shower. Water goes everywhere.
Stayed 4 nights in Aug 2023
Response from ULTIQA on 20 Sept 2023
Dear RattanIf you are still in-house, pelase contact our receptionwith any concerns you may have.Thank you

10/10 Excellent

Sheetal

Travelled with family
Liked: Amenities, property conditions & facilities
Awesome property and friendly staff, Kim was super nice and helpful. Thank you for a awesome stay, we will definitely be coming back
Stayed 9 nights in Aug 2023
Response from ULTIQA on 7 Sept 2023
Thank you for your lovely feedback. We are happy to hear that you had an awesome vacation and look forward to welcoming you back soon!Thank you!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from ULTIQA on 4 Sept 2023
Thank you for your rating of 8/10 - we hope you had a lovely stay!Thank you!

10/10 Excellent

Vinod

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good for families with kids.
Stayed 4 nights in Aug 2023
Response from ULTIQA on 4 Sept 2023
Thank you for your 5/5 rating. We are happy to see you enjoyed the resort and it's facilities, as well as our friendly staff!Thank you!

10/10 Excellent

Jannett

Stayed 2 nights in Aug 2023
Response from ULTIQA on 20 Sept 2023
Thank you for your rating. We appreciate your feedback.

10/10 Excellent

Yael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for five nights. The flat was clean and well appointed. The dishwasher wasn’t working, but it was our choice not to ask for maintenance to come over. They provide dehumidifiers on request, which are a big help, as the environment is quite humid. They can also provide dongles for Wi-Fi for FJD$30, but they don’t have many available, so we couldn’t get one while we were there. The bar area is very nice and the staff very knowledgeable on dietary restrictions. I had no problem with gluten free food, including during the Lova dinner. They provided the meats separately and the sides were almost all gluten free at the Lova dinner. This latter was accompanied by an excellent show of traditional music and dance. Every morning they also deliver a little newsletter with notices and activities for the week (tours that you can book), and on the day of the Lova dinner they listed all the people that were attending. Staff was extremely polite and helpful. The swimming pool looks very nice, although we didn’t try it and there are also two hot tubs/jacuzzis next to it. The beach is probably nice, although we were there on a windy drizzly day, so it wasn’t at its best. It is a very long beach and great for walking. Would definitively recommend staying at the Ultiqa Fiji Palms Beach Resort.
Stayed 5 nights in Aug 2023
Response from ULTIQA on 4 Sept 2023
Thank you for your 5/5 rating. We are happy to see you enjoyed the resort and it's facilities, as well as our friendly staff!Thank you!

10/10 Excellent

Rusiate

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place for family. Awesome customer service and very safe.
Stayed 2 nights in Aug 2023
Response from ULTIQA on 4 Sept 2023
Thank you for your 5/5 rating. We are happy to see you enjoyed the resort and it's facilities, as well as our friendly staff!Thank you!

8/10 Good

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2023
Response from ULTIQA on 16 Aug 2023
Dear MohammedThanks for the review of 8/10, we appreciate your feedback.Thank you!

8/10 Good

Seema

Stayed 3 nights in Aug 2023
Response from ULTIQA on 4 Sept 2023
Thank you for your 4/5 rating.We appreciate any feedback!

10/10 Excellent

Daljit

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, relaxing and peaceful. Easy access to beach and shops across road. Lovely friendly happy helpful staff. Reasonable breakfast prices at restaurant. Definitely going back there to stay longer. Thank you Ultiqa Fiji Palms family
Stayed 3 nights in Aug 2023
Response from ULTIQA on 16 Aug 2023
Dear DaljitWe are pleased to hear you had a lovely stay, and look forward to your next visit.Thank you!

10/10 Excellent

Sulindar

Stayed 2 nights in Jul 2023
Response from ULTIQA on 4 Sept 2023
Thank you for your 5/5 rating.We appreciate any feedback!

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great week away with the family. Had booked the deluxe apartment but we were checked into the standard unit. This issue was rectified when raised at reception - glad this was resolved as there is a notable difference in quality between the two accomodation options. Grounds are well maintained and staff super friendly. Also had access to the two restaurants at the resort next door which extended dining options. The Ultiqa has good access to the beach and the arts village is less than 1km along the road. We enjoyed the fresh tropical fruit from the stalls along the road. Would recommend a visit to Adorn Pacific Jewellery at the arts village - kids love their new necklaces. Great holiday and would happily recommend.
Response from ULTIQA on 31 Jul 2023
Dear DanielThank you for your feedback. We are happy that you were assisted and moved to the correct room.It sounds like you had a great stay!Thank you!

8/10 Good

Azamal, WELLINGTON

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great family stay the accommodation has cooking facilities which was great. The restaurant had a great food selection and the wood fire Pizza good. The staff was friendly and got the kids involved with the Fijian lovo. There is a small store across the road that has basics. Overall a good stay kids loved the pool
Stayed 3 nights in Jul 2023
Response from ULTIQA on 31 Jul 2023
Dear AzamalThank you for the great feedback, we will be sure to pass on your comments to our staff!Thank you!

8/10 Good

David

Travelled with partner
Liked: Amenities
Pro: Nice apartment. Good shower. Comfy bed. Great bar staff. Close to scuba dive operators and not far from Navua river activities. Con: Broken tv in appt, no washing powder or cooking spices/oil provided, out of order outdoor hot-tub during our stay.
Stayed 4 nights in Jul 2023
Response from ULTIQA on 31 Jul 2023
Dear DavidWe are happy to see that you had a great stay, with a couple of issues witht he apartment and outdoor hot tub. Thank you for bringing this to our attention, we have notified housekeeping.Thank you!

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, property conditions & facilities
The Staff were very friendly and made our stay very enjoyable and the kids loved the beach, pool and spa as well as the eight ball and table tennis table.
Stayed 4 nights in Jul 2023
Response from ULTIQA on 24 Jul 2023
Thank you for your feedback, we are happy to see you had a wonderful stay!

10/10 Excellent

Shereen

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We fully enjoyed our stayed at this place, walking disance to beach, quite and friendly staff. Self contained unit was convinient with kids. Would definitely think of staying here again.
Stayed 8 nights in Jul 2023
Response from ULTIQA on 24 Jul 2023
Thank you for your feedback, we are happy to see you had a wonderful stay!

8/10 Good

Helen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The apartments were spacious, and well equiped. Gardens beautiful. The beach is lovely and swimming area sandy. Thought there was snorkeling off the beach, but there is not, but a good short snorkeling tour leaves from the Pearl next door. Food just ok at the onsite restaurant, but nice to have pool table. Food only ok at next door's restaurant as well. Easy walk to shops and great little fresh fruit stand just out on the road beside apartments. Delicious bananas and pineapple!
Stayed 6 nights in Jul 2023
Response from ULTIQA on 14 Jul 2023
Dear HelenThank you for your feedback! It will appear you had a lovely stay. We will certainly take on board your comments of the onsite restaurant.Thank you!

4/10 Poor

Manika

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Air condition was not working for 24hours. Technitions had to be called however no replacement room was given meanwhile. There were bugs on bed so final night we spent on sofa since the office is closed during nights. Lizard's in the room. Dishwasher was leaking and not fixed when complained. Very unhygienic place.
Stayed 5 nights in Jun 2023
Response from ULTIQA on 14 Jul 2023
Dear ManikaOn behalf of ULTIQA Fiji Palms, we would like to apologise for the inconveniece caused. Thank You

2/10 Terrible

Rita

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jun 2023
Response from ULTIQA on 10 Jul 2023
We are sorry to see you did not have a great stay.