Reception

Reviews of ibis Rouen Centre Champ de Mars

3 out of 5
ibis Rouen Centre Champ de Mars
12 Avenue Aristide Briand, Rouen, Seine-Maritime

Reviews

8.6

Excellent

Rating 10 - Excellent. 285 out of 756 reviews" "
Rating 8 - Good. 360 out of 756 reviews" "
Rating 6 - Okay. 93 out of 756 reviews" "
Rating 4 - Poor. 16 out of 756 reviews" "
Rating 2 - Terrible. 2 out of 756 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Ideal with a car. Good breakfast and friendly staff. Reasonable price. Didn't like the waterproof mattress cover which we removed. Ask for room at rear, too noisy to open window at front. No kettle but we knew that m
Stayed 3 nights in Mar 2024

8/10 Good

Nguessan

Liked: Staff & service
Safe
Stayed 1 night in Mar 2024

10/10 Excellent

sanaa

Stayed 2 nights in Feb 2024

10/10 Excellent

hengameh, newyork

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exilent customer service by Jessica 😊
Stayed 2 nights in Jan 2024

6/10 Okay

Charmain

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Reception staff Jessica and Marius excellent.
Stayed 1 night in Jan 2024

10/10 Excellent

Imran

Stayed 2 nights in Nov 2023

8/10 Good

Bernard

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Near the city centre but still very easy to get to and parking was great too. the hotel was clean and quiet and only a short walk from as many food and drink options as you could probably want. The staff were also very friendly and helpful. Couldn't have asked for better really.
Stayed 1 night in Oct 2023

10/10 Excellent

Hope

Stayed 1 night in Oct 2023

8/10 Good

John

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

Yoram

Stayed 1 night in Sep 2023

2/10 Terrible

Tracey

Stayed 1 night in Sep 2023

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Alexander

Liked: Staff & service, property conditions & facilities, room comfort
A good hotel very conveniently situated. At the walking distance from all tourist attraction and easily reachable by car. We visited it in the beginning of September and there was plenty parking spaces outside. The parking is free at night and during the day one can park his car in the cheap parking garage. The breakfast was tasty/ At the downside, the toilet might be cleaned more thoroughly.
Stayed 3 nights in Sep 2023

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Tourist Hotel
Central location with easy parking. Breakfast OK. Room OK. Short walk to Rouen centre.
Stayed 3 nights in Sep 2023

8/10 Good

Matthew

Liked: Cleanliness, staff & service
Disliked: Amenities
Better rooms than in the adjoining Mercure. Breakfast was nowhere near as good. Good position for exploring Rouen on foot.
Stayed 1 night in Aug 2023

8/10 Good

Greig

Travelled with family
Liked: Cleanliness, staff & service
Very basic hotel but at the price no frills can be expected. Conveniently located with underground parking available at an additional charge. The immediate area around the hotel is a bit grim but most of Rouen's sights are still within a short walk. A practical option for those passing through Rouen, but don't go here expecting luxury on the cheap.
Stayed 1 night in Aug 2023

8/10 Good

Greig

Stayed 1 night in Aug 2023

8/10 Good

JGH

Liked: Cleanliness, staff & service
Reasonably priced, easy to get to.
Stayed 2 nights in Aug 2023

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Just the job for a few days seeing the sights of Rouen. Very functional. Staff excellent. Easy walk into town from here.
Stayed 3 nights in Jul 2023

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Can definitely recommend!
Wonderful welcome from Audrey when we arrived, an English speaking lovely person who took care of us for our original 3 night stay extended to 4. The staff in the hotel are all excellent. The hotel itself is clean and well appointed. Our room was perfectly adequate for our stay with very comfortable twin beds and a good shower and amenities. Wifi was excellent throughout. Breakfast was plentiful and staff always asked us if we were finished before shutting down. Supplies were topped up frequently even when it was near closing time. We had dinner in the Mercure next door 3 nights out of the 4 and it was generally good. The underground car park is a nightmare to navigate as it's very tight. However, with care it does the job and Audrey advised that level 3 is best for larger vehicles. She was correct. Cathedral is about 15 minutes easy walk from the hotel and you are on the bank of the River Seine if you cross the street. We can recommend this hotel and would have no hesitation in staying here again.
Stayed 3 nights in Jul 2023

8/10 Good

Andrew

Stayed 4 nights in Jul 2023

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

Brian

Stayed 1 night in Jul 2023

10/10 Excellent

aiden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dog friendly hotel
Good central location with on site parking, with exit close to the main motorway though the city, very helpful staff, very dog friendly hotel, good value with main shopping tourist area only a 10 minute walk
Stayed 2 nights in Jun 2023

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Often stay here
We stay here en-route to Le Shuttle. Always friendly helpful staff. Room is clean and tidy. Breakfast is good and it is dog friendly with the restaurant in the sister adjoining hotel Mercure catering for people with dogs and serving good food.
Stayed 1 night in Jun 2023

10/10 Excellent

Marcio, Marietta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
good hotel
Stayed 1 night in Jun 2023

8/10 Good

Chris

Liked: Cleanliness, staff & service
Good location if driving, nice staff
This proved a decent stop off for us in terms of the staff and service. The room was underwhelming however, as the bathroom was made of plastic and the furnishings a bit sparse, and I expected better. The staff were wonderful however, from the check-in to the breakfast (which was nice, with a nutella dispenser!). We got a deal which included half-board, with dinner in the mecure's restaurant, which you should not miss. We thought about skipping it for dinner in the city, but glad we didn't, because it was delicious. We charged our electric car up in the paid parking, which was great, although we were dissapointed that a space could not be reserved for us, so we had to go back to the car park to see if it was empty before we could charge it, so it felt like it was down to luck. It would be better if they allowed it to be booked.
Stayed 1 night in Jun 2023

10/10 Excellent

Rose

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Basic room but had everything we needed. Easy walk to old town and a great breakfast which was included in our rate. Helpful staff.
Stayed 1 night in May 2023

10/10 Excellent

N

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel
Stayed 3 nights in May 2023

8/10 Good

Gertrude

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were helpful. Breakfast was good. Location worked well for us.
Stayed 2 nights in May 2023
Response from Tizzar on 8 May 2023
Good Day Dear Client,We are pleased to have contributed to your amazing stay in our city. Twill be our outmost pleasure to have you here again. Yours truly,The Reception.

6/10 Okay

Rosalynd

Liked: Staff & service, property conditions & facilities
Fine place to stay overnight. Very friendly and helpful staff. Lovely breakfast buffet and fruit available to take on your way.
Stayed 1 night in Apr 2023
Response from Tizzar on 8 May 2023
Dear Client,We are happy everything was to your liking and we aspire to do better to make your next stay even more memorable.The Reception.

10/10 Excellent

Sebastien

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfaction Glocale :-)
Que l'on soit à Kuwait, Jerusalem, Abidjan, Paris ou Rouen, les chambres sont toujours pratiques, la literie confortable, agréable, le service impeccable et le petit déjeuner, toujours un délice. Bravo !
Stayed 1 night in Apr 2023

10/10 Excellent

FRANCISCO, NEW YORK

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

4/10 Poor

Jeff

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Too old and uncomfortable.
Stayed 1 night in Apr 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay
This hotel was great, close to what we wanted to see in Rouen. Staff was friendly and helpful. The staff has a great sense of humor.
Stayed 1 night in Mar 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel good location
Nice convenient hotel in the centre of Rouen, shares the site with the Mercure that has a great restaurant (dog friendly) if you need dinner. Nice breakfast, staff were really helpful and friendly. Will be back.
Stayed 1 night in Mar 2023

10/10 Excellent

Mohammed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Nice hotel, very convenient and easy access to City centre and the motorways.
Stayed 2 nights in Feb 2023

10/10 Excellent

Paul

Stayed 1 night in Jan 2023

10/10 Excellent

Hirohisa

Liked: Cleanliness, staff & service, property conditions & facilities
Walkable to the town central. Be careful in driving into the hotel parking which is so narrow.
Stayed 1 night in Dec 2022

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was good. The curtains/blinds made the room dark which helped sleep. No drinks facilities in the room
Stayed 1 night in Nov 2022

10/10 Excellent

Laura, Auburn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice size room, comfortable bed, staff are very nice
Stayed 1 night in Oct 2022
Response from The Reception on 12 Nov 2022
Thanks dear client, for having taken out the time to leave a feedback.It was an outmost pleasure having you in our hotel and we would love to do it all again.Until next time, Stay safe

10/10 Excellent

Gary

Stayed 2 nights in Sep 2022

10/10 Excellent

Nigel

Stayed 1 night in Sep 2022

10/10 Excellent

Maxim

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel with parking not far from old town.
Nice hotel about 10 minute walk from the old town. The hotel has an underground parking that costs €0.60 per hour. There is also on-street parking next to the hotel that is more expensive during the day, but is free during the night. There is a somewhat busy road near the hotel, which you almost don't hear as long as the window us closed.
Stayed 1 night in Aug 2022

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Good overnight stop
We booked three rooms for our family, which we allocated fairly close together. We found the hotel location convenient both for motorway access, but also for a walk into the centre for restaurants and the sights. There was ample choice and food for breakfast and soya milk was available for vegans, as requested.
Stayed 1 night in Aug 2022

10/10 Excellent

Wendy

Stayed 1 night in Jul 2022

8/10 Good

nicola

Liked: Staff & service, amenities, property conditions & facilities
Location is fab
Stayed 1 night in Jul 2022

10/10 Excellent

Yung

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything about the hotel and will stay again when I visit Rouen next time.
Stayed 2 nights in Jul 2022