Ratings based on 160 verified reviews

4.0 out of 5
85% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia-verified reviews
3 out of 5
by a verified traveller

Posted 18-Aug-2019
The property was fine for a one night stay. There are many dining and entertainment venues within walking distance. Its position on the adjacent roads makes it challenging to drive to it.
2 out of 5
by a verified traveller

Posted 06-Aug-2019
Comment from Hotel Management
14-Aug-2019 by direction, Hotel Management
Cher client, N'ayant pas votre nom et n'ayant pas de commentaires sur votre note, nous sommes ravis de lire que vous avez passé un bon séjour dans notre hôtel Mercure Rouen Centre Champ-de-Mars. Avec plaisir, nous restons à votre disposition pour votre prochaine réservation et information. Dans l’attente de vous accueillir à nouveau, veuillez agréer, cher client, nos sincères salutations. Stéphane Robillard, directeur général des hôtels Mercure et de l'ibis Rouen Centre Champ-de-Mars.
4 out of 5
by a verified traveller

Happy customer

Posted 23-Jun-2019 on Hotels
Staff was very helpful and told us about special events that were going on in town. Nice room and hotel has underground parking. It is an easy walk to the local sites.
Comment from Hotel Management
12-Aug-2019 by direction, Hotel Management
Dear Customer, We thank you for your comment after your stay in our hotel. We are delighted to read that you had a great time and we take note of your compliments to share with all our staff. You have very well summarized our qualities and the pleasure of welcoming you again. Please accept, dear customer, our sincere greetings. Stéphane Robillard, General Manager of Mercure Hotels and ibis Rouen City Champ-de-Mars.
3 out of 5
by a verified traveller

Posted 19-May-2019 on Hotels
Our room did not look like any of the pictures online. Looked dated. Walkable to historic area but would stay closer next time.
5 out of 5
by a verified traveller

Overnight stay with a dog

Posted 08-May-2019 on Hotels
Really nice hotel,very easy to find and in a good area with supermarket, bars and restaurants. We were given a friendly welcome with our dog. Would definitely stay again.
4 out of 5
by a verified traveller from Paris, France

Posted 03-May-2019
Lovely friendly staff! Hotel was located in a great location.
5 out of 5
by a verified traveller

This traveller left a rating score only Posted 29-Apr-2019
4 out of 5
by a verified traveller

This traveller left a rating score only Posted 23-Apr-2019
5 out of 5
by a verified traveller

This traveller left a rating score only Posted 07-Mar-2019 on Hotels
4 out of 5
by a verified traveller

For the food festival

Posted 16-Oct-2018 on Hotels
Location and parking is very important to me when I am on a driving holiday so this hotel ticked both boxes