Twin Room | Desk, blackout curtains, iron/ironing board, free WiFi
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Reviews of Eurohotel

3 out of 5
Eurohotel
Baan, 14-20, Rotterdam, South Holland

Reviews

5.4
Rating 10 - Excellent. 12 out of 263 reviews" "
Rating 8 - Good. 60 out of 263 reviews" "
Rating 6 - Okay. 77 out of 263 reviews" "
Rating 4 - Poor. 41 out of 263 reviews" "
Rating 2 - Terrible. 73 out of 263 reviews" "

5.4/10

Cleanliness

6.4/10

Staff & service

3.8/10

Amenities

4.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Kishan

Travelled with group
Liked: Staff & service
Ignore old reviews.
The reviews on here should be taken with pinch of salt. The staff and management confirmed tk me that there was a past issue which has been dealt with successfully. The hotel is a basic standard hotel great for getting your head down. It is not 5 star luxury, nor does it clain to be. If you are looking for low cost accommodation it is ideal with central location with WITTE street minutes away for cosmopolitan entertainment.
Stayed 3 nights in Nov 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Aug 2019

2/10 Terrible

Parissa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dont even consider for a second to stay there
This most have been the most filthy and disgusting hotel i ever stayed in, i have travelled quite a bit in almost all continents. Never had insects/bugs all over bed and wall. Am pretty sure health authorities wouls shut the place down
Stayed 1 night in Aug 2019

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is FULL bedbugs!! Incredible still is open and Dutch authorities have not retired license. Our room, and one offer as replacement with bug running in carpet and bed. Have to throw away clothes, 5 days later still bugs attacking. Ruined my trip. How you can still offer this place! Complain still not answered.
Stayed 1 night in Aug 2019

2/10 Terrible

Jose Miguel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

2/10 Terrible

Chi Xin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t come here!
This hotel needs to be inspected again. Got a room with bed bugs and some other insects. Our room got replaced with a suite which also has bed bugs. I am on the process of filing a complaint! Waste of my money. Please don’t visit!
Stayed 2 nights in Aug 2019

2/10 Terrible

Dorothy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

2/10 Terrible

Shawn

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

8/10 Good

Alnedar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

8/10 Good

kwabena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

2/10 Terrible

Wajahat

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Too much bed bugs overall hotel rooms.
Its too much bed bugs in all rooms. We booked 2 rooms and after finding bugs we changed 4 rooms and all rooms are full wid bed bugs. We don't sleep whole night, and we spend all night on chairs.
Stayed 1 night in Jul 2019

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jul 2019

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bedbugs
It was horrible, as soon as i checked in, the room it was full of bedbugs, so scary, i had to check out straight away and move to a different hotel. I complained to the customer service and still waiting for a response from them.
Stayed 1 night in Jul 2019

2/10 Terrible

Edward

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bed bugs!
Horrible place, don’t stay here! Bed is FULL of bedbugs, I had to sleep on the wooden floor since the bed had dozens of bugs in it. Will never stay here again
Stayed 1 night in Jul 2019

4/10 Poor

MissV, Rotterdam

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I didnt like the location. It was in a too dark alley where a woman alone can not feel comfortable. The price is way to much for the room itself. Room was pretty dirty and not clean, certain furnature were either broken or pretty worn-out and the room looked like an semi-unfinished-restauration. And many asian people in the others roosm were shouting or hitting the door very hard in in the night = very disturbing, and the landlord didnt handle this issue!! Short: i wouldnt come for the location, vibe and status of the rooms. The normal co-workers themself are the only ones i appreciated and were very nice, not inclueded the manager. Watch out for extra tax charges, which you pay in here already, this is some weird scamm!!
Stayed 3 nights in Jul 2019

10/10 Excellent

Awet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

6/10 Okay

Verified traveller

Can be more careful Beads are not that clean Thanks
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Leisure stay in vibrant area
The location near the cbd and a vibrant street with lots of eateries outweighs the very basic standard of a worn hotel. Poor wifi connection in end rooms and no powersocket by the beds. Luckily the staff are very friendly, and the linen and bathroom clean, and there is a lift. Would recommend booking online as much cheaper than inhouse, even when extending stay. Have a Lebanese breakfast at Bazar and have the scones in the garden in the closeby Bakkerswinkel cafe!
Stayed 1 night in Jun 2019

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
There was bed bugs in the room, not very hygienic
Stayed 1 night in Jun 2019

2/10 Terrible

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Aircondition was noisy and rooms furniture was old
Stayed 6 nights in Jun 2019

2/10 Terrible

Hussain

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't bother if you care
This is the worst hotel I have been to. The photos is not even near what reality is. Plus bed bugs my bed was full of blood Very very bad the house keeping didn't clean the room I had to ask the front desk for fresh towels and bed sheets to change by my self. I will attach photos of the place and the bugs. Hotel. Com should drop this hotel from there list
Stayed 2 nights in Jun 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid, terrible hotel.
Worst hotel I have ever stayed in and that's saying a lot as I spend 3 nights a week in hotels and have for the last 10 years. Place was falling apart, in need of a complete refurbishment or closing down, how this is deemed a 3 star is beyond me. 3 of us stayed on business, one of us had to ask to move rooms as hid bed was covered in bugs, 2nd room the furniture was falling apart, in my room no tv remote and then noticed the tv didn't even have a power cable so was there for decoration. In one of the other rooms the tv have live wires exposed, no breakfast available and not an enjoyable nights rest. Would not recommend and would avoid, not worth the money at all.
Stayed 1 night in Jun 2019

2/10 Terrible

Verified traveller

Stayed 1 night in May 2019

4/10 Poor

Torkil

Disliked: Cleanliness
Would not recommend
Dirty stains in the carpet and spiderwebs in the bathroom. No breakfast and "free water bottles" no food at all. very disappointing.
Stayed 2 nights in May 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Reception staff was friendly and helpful. Manager worked closely with us to give us a discounted rate.
Stayed 1 night in Apr 2019

8/10 Good

Anke

Liked: Staff & service
Stayed 1 night in Apr 2019

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
I've never stayed in such as Shabby hotel in all my life, the walls in the rooms damaged, paint missing, dirty carpetunbelievably bad Hotel
Stayed 2 nights in Mar 2019

6/10 Okay

Verified traveller

Stayed 3 nights in Jan 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Worst experience ever. Stay away. Full of bedbugs. More than 30 bites. Complained and they gave me an email as the person to handle issues was out. He replied offering a partial refund and never actually credited me back. I reached out to Expedia, the hotel acknowledged that they had offered me the refund, but still declined to follow through. These people just need to go bankrupt. That’s not how you treat customers and I hope Expedia drops them from their site. Extremely upset. What a stain to such a beautiful city and vacation.
Stayed 2 nights in Nov 2018
Response from Staff Eurohotel on 12 Mar 2019
Best, We are pleased that you have taken the time to post a review. We are very sorry to read the problems you have experience. We are aware of the defects in the hotel and are currently working on a renovation. Once again we would like to thank you for the review and hope to welcome you again in our renovated hotel.

4/10 Poor

Sarmishtha

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was too small. Furniture really old. Carpet looks dirty. Surprisingly toilet was clean. Room was really cold at night. Apparently no heating between 11pm- 6am. Only positive point is the lication
Stayed 4 nights in Nov 2018

2/10 Terrible

Frank

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bed bugs do not stay here
Terrible experience with bed bugs woke up in the morning and had around 47 bits all over my body from head to toe. When I told the hotel they did not even apologise they just offered me another room. From the reviews I have read this has happened to other people as well, The hotel said they would give me a full refund which I still have not got and the hotel seems to be messing me around and not wanting to give me the refund, Whole incident has caused me a lot of stress and upset and I still have scars all over my body from this
Stayed 1 night in Oct 2018

4/10 Poor

k, USA

Liked: Staff & service
Disliked: Property conditions & facilities
Broken shower, terrible smell coming from bathroom drains, broken furniture but staff were lovely. Nice and central just in desperate need of a few repairs.
Stayed 3 nights in Sep 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
FULL OF BEDBUGS AND DIRTY
Horrible Hotel. It says 3 stars but it is not worth even 1. I am not sure what The Nederlands is doing with its star rating. It is appalling. The Hotel is horrible dirty, decrepitous and it is full of bedbugs, you cannot sleep there. When we told them about the bedbugs they say they would change us to another hotel but it was obvious they are use to BEDBUGS and they do not do anything about it. They changed us to a different hotel (Grand Hotel) from the same company and it was the same, full of BEDBUGS and so dirty. Thus we have to go to another one from a different company which was nice. DO NOT GO TO THIS HOTEL.
Stayed 3 nights in Sep 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
okay; very noisy mornings
Room was small; bathroom tiny and boxy. Though bed was comfortable and good and cable tv good, but Wifi odd and weak in some parts of the room and connection was a bit complicated for devices. Also, at 5 or 6am, the rubbish collection lorries are there for a long time making a lot of noise outside - they don't just pick up and leave - they seem to be there collecting a lot of stuff for a long time ! Forget sleeping in beyond 6am ish,..
Stayed 1 night in Aug 2018

4/10 Poor

julie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
slow check-in, breakfast was not tasty. small room w/o A/C, very hot. no basic thing in room, even no hair dryer.
Stayed 1 night in Jul 2018

4/10 Poor

Roland, Sydney

Disliked: Property conditions & facilities, room comfort
central position
well located hotel in urgent need of renovation. it's falling apart! smoke alarm Went off twice one night...
Stayed 3 nights in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Soft beds, small room, good servise, near city center. - expensive parking
Stayed 3 nights in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2017

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

10/10 Excellent

Scutari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good trip
Very good

8/10 Good

Hung

Liked: Cleanliness, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
The room was small and old. Good for budget trips. The photos of the place shown online is no where as realistic as the actual rooms.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Comfortable enough with access to what you need
It's not luxurious or spacious but it's comfortable, the staff are friendly and helpful and the breakfast is lovely. It is good value and though the rooms are run down they are clean. Stay here if you don't plan on spending much time in your room.

6/10 Okay

chang shui, montreal

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Great location
Great location, near downtown. However, the rooms are quite old.