Title: SilverOaks Resort Heritage Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # SilverOaks Resort Heritage Family-friendly hotel with spa services and outdoor pool ![Exterior](https://images.trvl-media.com/lodging/1000000/520000/519300/519219/d5633aff.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Outdoor pool](https://images.trvl-media.com/lodging/1000000/520000/519300/519219/fd044601.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Gazebo](https://images.trvl-media.com/lodging/1000000/520000/519300/519219/63085f1e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Jetted bathtub](https://images.trvl-media.com/lodging/1000000/520000/519300/519219/93b913be.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Dining](https://images.trvl-media.com/lodging/1000000/520000/519300/519219/f3d563f4.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies SilverOaks Resort Heritage in Glenholme is a perfect family retreat with a mini golf course and outdoor playground. Parents can relax in the spa tub while kids splash in the dedicated pool next to the main outdoor pool. Guest reviews consistently highlight positive experiences. 5.8 ## Popular amenities - Spa - Bar - Hot tub - Room service - Pool - Breakfast available ## Room options ### Check availability for these dates Tonight [Oct 3 - Oct 4](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-03&endDate=2025-10-04&selected=519219&PinnedHotelID=519219&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-03&endDate=2025-10-04&selected=519219&PinnedHotelID=519219&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 4 - Oct 5](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-04&endDate=2025-10-05&selected=519219&PinnedHotelID=519219&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-04&endDate=2025-10-05&selected=519219&PinnedHotelID=519219&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 3 - Oct 5](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=519219&PinnedHotelID=519219&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=519219&PinnedHotelID=519219&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 10 - Oct 12](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=519219&PinnedHotelID=519219&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=519219&PinnedHotelID=519219&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 5 of 5 rooms ![Desk, blackout curtains, iron/ironing board, free cots/infant beds](https://images.trvl-media.com/lodging/1000000/520000/519300/519219/d570e0cc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio ### Highlights Air conditioning Free cots/infant beds Fridge TV Ceiling fan Blackout curtains Private bathroom Hairdryer - 344 sq ft - Sleeps 3 - 1 Queen Bed OR 1 Single Bed ![Terrace/patio](https://images.trvl-media.com/lodging/1000000/520000/519300/519219/39e6a71e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio, Jetted Tub ### Highlights Air conditioning Free cots/infant beds Fridge TV Ceiling fan Blackout curtains Private bathroom Hairdryer - 431 sq ft - Sleeps 3 - 1 Double Bed OR 2 Single Beds ![Terrace/patio](https://images.trvl-media.com/lodging/1000000/520000/519300/519219/39e6a71e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Bedroom, Jetted Tub ### Highlights Air conditioning Free cots/infant beds Kitchen Fridge TV Ceiling fan Blackout curtains Private bathroom - 344 sq ft - Sleeps 4 - 1 Double Bed and 2 Single Beds ![TV, DVD player](https://images.trvl-media.com/lodging/1000000/520000/519300/519219/fd079aa3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Bedroom ### Highlights Air conditioning Free cots/infant beds Kitchen Fridge TV Ceiling fan Blackout curtains Private bathroom - 861 sq ft - Sleeps 4 - 1 Queen Bed, 2 Single Beds and 1 Double Sofa Bed ![TV, DVD player](https://images.trvl-media.com/lodging/1000000/520000/519300/519219/fd079aa3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 2 Bedrooms ### Highlights Air conditioning Free cots/infant beds Kitchen Fridge TV Ceiling fan Blackout curtains 2 bedrooms - 1076 sq ft - 2 bedrooms - Sleeps 6 - 2 Double Sofa Beds OR 1 Queen Bed and 2 Single Beds ## You may also like Ad ![Lobby lounge](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/20000/14900/14866/8159a709_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Millennium Hotel Rotorua Rotorua - Pool - Hot tub - Spa - Kids pool 8.2 Very good 1,002 reviews £77 includes taxes & fees 5 Oct - 6 Oct [](https://www.expedia.co.uk/Rotorua-Hotels-Millennium-Hotel-Rotorua.h14866.Hotel-Information?chkin=2025-10-5&chkout=2025-10-6&rm1=a2®ionId=6048125&destination=Rotorua&destType=MARKET&latLong=-38.138,176.251587&searchId=dc8b2b8f-6a43-4684-96c6-c39b0b819e9c&top_cur=GBP) Ad ![Exterior](https://images.trvl-media.com/lodging/1000000/70000/69600/69569/96446156.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Arawa Park Hotel Glenholme - Parking included - Free WiFi - Restaurant - Gym 7.4 Good 1,001 reviews £53 includes taxes & fees 5 Oct - 6 Oct [](https://www.expedia.co.uk/Rotorua-Hotels-Rydges-Rotorua.h69569.Hotel-Information?chkin=2025-10-5&chkout=2025-10-6&rm1=a2®ionId=6048125&destination=Rotorua&destType=MARKET&latLong=-38.138,176.251587&searchId=dc8b2b8f-6a43-4684-96c6-c39b0b819e9c&top_cur=GBP) Ad ![Deluxe Room, 1 King Bed, Valley View | In-room safe, desk, iron/ironing board, free cots/infant beds](https://images.trvl-media.com/lodging/1000000/330000/329600/329597/3829bdf6.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Rydges Rotorua Whakarewarewa - Pool - Hot tub - Parking included - Free WiFi 8.2 Very good 1,020 reviews £56 includes taxes & fees 5 Oct - 6 Oct [](https://www.expedia.co.uk/Rotorua-Hotels-Rydges-Rotorua.h329597.Hotel-Information?chkin=2025-10-5&chkout=2025-10-6&rm1=a2®ionId=6048125&destination=Rotorua&destType=MARKET&latLong=-38.138,176.251587&searchId=dc8b2b8f-6a43-4684-96c6-c39b0b819e9c&top_cur=GBP) Ad ![Exterior](https://images.trvl-media.com/lodging/43000000/42410000/42400500/42400473/79b28c0b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Pullman Rotorua Inner City - Free WiFi - Restaurant - Air conditioning - Gym 8.6 Excellent 449 reviews £116 includes taxes & fees 9 Oct - 10 Oct [](https://www.expedia.co.uk/Rotorua-Hotels-Pullman-Rotorua.h42400473.Hotel-Information?chkin=2025-10-9&chkout=2025-10-10&rm1=a2®ionId=6048125&destination=Rotorua&destType=MARKET&latLong=-38.138,176.251587&searchId=dc8b2b8f-6a43-4684-96c6-c39b0b819e9c&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FRotorua-Hotels-SilverOaks-Resort-Heritage.h519219.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FRotorua-Hotels-SilverOaks-Resort-Heritage.h519219.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-38.15596%2C176.25368&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=JatT1eJW_nNQS57vve-KpzVISec=) 349 Fenton St, Rotorua, 3201 #### What's nearby - Whakarewarewa: The Living Maori Village - 8 min walk - 0.5 miles - Te Puia New Zealand Maori Arts and Crafts Institute - 13 min walk - 0.7 miles - Redwoods Whakarewarewa Forest - 16 min walk - 0.9 miles - Rotorua Central Mall - 2 min drive - 1.2 miles - Polynesian Spa - 3 min drive - 1.4 miles #### Getting around - Rotorua (ROT-Rotorua Regional) - 10 min drive #### Restaurants - ‪Ciabatta Bakery - ‬17 min walk - ‪McDonald's - ‬2 min drive - ‪Pantry D'or - ‬11 min walk - ‪Eastwood - ‬9 min drive - ‪geyser cafe - ‬10 min walk ## About this property ### SilverOaks Resort Heritage Family-friendly hotel near Polynesian Spa Mini golf, a garden and a playground are just a few of the amenities provided at SilverOaks Resort Heritage. For some rest and relaxation, visit the hot tub. In-room WiFi (surcharge) is available to all guests, along with dry cleaning/laundry services and a bar. You'll also enjoy the following perks during your stay: - An outdoor pool and a children's pool - Free self-parking - Breakfast (surcharge), an outdoor tennis court and express check-out - Express check-in, babysitting (surcharge) and barbecues Room features All guest rooms at SilverOaks Resort Heritage offer comforts, such as air conditioning, as well as Other conveniences in all rooms include: - Rollaway/extra beds (surcharge) and free cots/infant beds - Bathrooms with showers and free toiletries - TVs with satellite channels and DVD players - Fridges, microwaves and coffee/tea makers ## Similar properties ![Premium bedding, in-room safe, individually decorated, desk](https://images.trvl-media.com/lodging/2000000/1210000/1207600/1207535/73df8334.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### On The Point - Lake Rotorua Kawaha Point - Spa - Parking included - Free WiFi - Restaurant 9.8 Exceptional 109 reviews £431 includes taxes & fees 4 Oct - 5 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-04&endDate=2025-10-05&selected=1207535&PinnedHotelID=1207535&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 7:00 AM to 10:00 PM, pool loungers](https://images.trvl-media.com/lodging/3000000/2060000/2056700/2056657/39b681d5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### JetPark Hotel Rotorua Victoria - Pool - Hot tub - Parking included - Free WiFi 8.8 Excellent 1,001 reviews £70 includes taxes & fees 8 Oct - 9 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-08&endDate=2025-10-09&selected=2056657&PinnedHotelID=2056657&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, a heated pool, open 8:30 AM to 8:00 PM, pool loungers](https://images.trvl-media.com/lodging/1000000/520000/519300/519222/874d2ca4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Wylie Court Glenholme - Pool - Kids pool - Parking included - Free WiFi 8.6 Excellent 501 reviews £102 includes taxes & fees 6 Oct - 7 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-06&endDate=2025-10-07&selected=519222&PinnedHotelID=519222&HadPinnedHotel=true®ionId=-1&adults=2) ![Superior Two Queen Room | Desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/105000000/104230000/104227100/104227048/d0d8edc9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Marsden Stay Rotorua Glenholme - Parking included - Free WiFi - Housekeeping 7.6 Good 260 reviews £57 includes taxes & fees 7 Oct - 8 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-07&endDate=2025-10-08&selected=104227048&PinnedHotelID=104227048&HadPinnedHotel=true®ionId=-1&adults=2) ![Cabin, Kitchenette | Balcony view](https://images.trvl-media.com/lodging/17000000/16310000/16307600/16307544/2a1e231e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Blue Lake Top 10 Holiday Park Lake Okareka - Hot tub - Parking included - Game room - Business services 8.8 Excellent 40 reviews £48 includes taxes & fees 21 Oct - 22 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-21&endDate=2025-10-22&selected=16307544&PinnedHotelID=16307544&HadPinnedHotel=true®ionId=-1&adults=2) ![Dining room](https://images.trvl-media.com/lodging/4000000/3980000/3978300/3978264/6663dbe5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Haka House Rotorua Inner City - Free WiFi - Parking available - Laundry - Toys/games 8.0 Very good 83 reviews £38 includes taxes & fees 2 Nov - 3 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=3978264&PinnedHotelID=3978264&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/92000000/91920000/91915700/91915620/2621275f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kiwi As Guest House Inner City - Free WiFi - Laundry - Microwave 7.8 Good 39 reviews £46 includes taxes & fees 5 Oct - 6 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-05&endDate=2025-10-06&selected=91915620&PinnedHotelID=91915620&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: WiFi (NZD 10 per day); wired internet (surcharge) - Available in some public areas: WiFi (NZD 10 per day) ### Parking and transport - Free self parking on site - Wheelchair-accessible parking available ### Food and drink - Breakfast available for a fee: NZD 15 to 20 per person - A bar/lounge - A restaurant ### Things to do - Children's pool - Hot tub - Mini golf - Outdoor pool - Outdoor tennis court - Playground ### Family friendly - Babysitting (surcharge) - Children's pool - DVD player - In-room cot - In-room microwave - In-room refrigerator - Laundry facilities - Mini golf - Outdoor pool - Playground - Rollaway/extra bed (surcharge) ### Conveniences - Laundry facilities - Limited-hour front desk - Safe at front desk ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance ### Business services - Conference space ### Outdoors - Barbecue grill - Garden ### Spa - Spa services ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Wheelchair-accessible parking - Wheelchair-accessible path of travel ### More - 2 floors ## Room amenities ### Bedroom - Blackout drapes - Free cot - Rollaway/extra bed (surcharge) ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower ### Entertainment - DVD player - TV with satellite channels ### Food and drink - Coffee/tea maker - Limited room service - Microwave - Refrigerator ### More - Air conditioning (climate-controlled) - Ceiling fan - Desk - Iron/ironing board - Phone ## Policies ### Check-in Check-in start time: 2 PM; check-in end time: 10 PM Express check-in available Minimum check-in age - 18 ### Check-out Check-out before 10 AM Express check-out available ### Special check-in instructions Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation ### Access methods Front desk (limited hours) ### Pets Pets are allowed for an extra charge of NZD 25 per pet, per night Service animals are welcome, and are exempt from fees Welcoming dogs only ### Children and extra beds Children are welcome Rollaway/extra beds are available for NZD 30 per night. Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Breakfast fee: approximately NZD 15 to 20 per person - Fee for in-room wireless Internet: NZD 10 per day (rates may vary) - Fee for in-room wired Internet: NZD 10 per day (rates may vary) - Fee for wireless Internet in public areas: NZD 10 per day (rates may vary) - Pet fee: NZD 25 per pet, per night - Service animals are exempt from fees - Rollaway bed fee: NZD 30 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards If you cancel your booking, you'll be subject to the property's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### National rating For the benefit of our customers, we have provided a rating based on our ratings system. ### Property is also known as SilverOaks Heritage SilverOaks Heritage Rotorua SilverOaks Resort SilverOaks Resort Heritage SilverOaks Resort Heritage Rotorua Silveroaks Resort Heritage Hotel Rotorua Silveroaks Heritage Rotorua SilverOaks Resort Heritage Hotel SilverOaks Resort Heritage Rotorua SilverOaks Resort Heritage Hotel Rotorua ## Frequently asked questions ### Does SilverOaks Resort Heritage have a pool? > Yes, this property has an outdoor pool and a children's pool. ### Is SilverOaks Resort Heritage pet-friendly? > Yes, dogs are allowed at this property. There's a fee of NZD 25 per pet, per night. Service animals are exempt from fees. ### How much is parking at SilverOaks Resort Heritage? > Self-parking is free at this property. ### What time is check-in at SilverOaks Resort Heritage? > Check-in start time: 2 PM; check-in end time: 10 PM. ### What time is check-out at SilverOaks Resort Heritage? > Checkout is at 10 AM. ### Where is SilverOaks Resort Heritage located? > This family-friendly Rotorua hotel is located near the airport, within a 10-minute walk of Rotorua Golf Club and Whakarewarewa: The Living Maori Village. Rotorua Central Mall and Redwoods Whakarewarewa Forest are also within 1 mile (2 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## SilverOaks Resort Heritage Reviews 5.8 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 78 8 - Good 225 6 - Okay 273 4 - Poor 200 2 - Terrible 143 ### 5.8/10 Cleanliness ### 6.8/10 Staff & service ### 4.8/10 Property conditions & facilities ### 4/10 Poor #### Carl, Henderson New Zealand 26 Sept 2017 Disliked: Cleanliness, property conditions & facilities, room comfort #### Staff ok, room not so much It was filthy. Bread chunks on broken couch. Dead roach in drawers. Rotten doors and mold. ##### Carl Stayed 2 nights in Jun 2017 ### 6/10 Okay #### Sherry, Melbourne 12 Sept 2017 Disliked: Staff & service, property conditions & facilities #### Not quite a friendly travellers place Internet only working in the lobby. Other hotel guest making a lot of noise, Everything from the lift to the hair dryer not working or wore out. ##### Sherry Stayed 1 night in Sep 2017 ### 8/10 Good #### Mike, Auckland 28 Aug 2017 Liked: Cleanliness, staff & service, room comfort #### Budget Friendly This was a spur of the moment decision and whilst the room was a little tired it was great value for money, everything that we needed was provided and the bed was very comfortable. The staff were very friendly. ##### Mike Stayed 1 night in Aug 2017 ### 8/10 Good #### jay, melbourne 23 Aug 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Budget motel close to the city centre We booked Silver Oaks looking for affordable accommodation ; we didn't make use of their other facilities so I can't comment on that, but we were very happy with our room. Staff were very friendly and helpful! They made great suggestions about what to do in Rotorua. We enjoyed it so much, we even wanted to extend our stay an extra night. Ungortunately the spa didnt work but overall, it exceeded our expectations. ##### jay Stayed 2 nights in Apr 2017 ### 6/10 Okay #### Geoff 15 Aug 2017 Liked: Staff & service, room comfort ##### Geoff Stayed 2 nights in Jul 2017 ### 2/10 Terrible #### Unhappy! 2 Aug 2017 Disliked: Staff & service, property conditions & facilities, room comfort #### Really disappointing There is hardly anything nice to say...the hotel could not find our booking on arrival and took 15 minutes to sort it out. Our room didn't have enough pillows, had no towels or toiletries except for 1 little bar of soap. The TV didn't work. When letting the manager know of each problem they were fixed but i got a little tired of running backwards and forwards to the office to complain of yet another problem especially as it was freezing outside! And the phone didn't work so i couldn't just ring the office to let them know. The staff at breakfast (who arrived after everyone was eating) was rude and blamed all the restaurant guests for not knowing what was happening with food and cutlery. We felt like we were imposing and were almost to scared to go back the next morning. The room was lovely and warm except in the bedroom with the window that the latch was broken on. This is a very old and tired facility that needs lots of renovation to make it nice again. And to top it off we were charged twice for our stay. I would most definitely not recommend this place, or stay there again. ##### Unhappy! Stayed 2 nights in Jul 2017 ### 4/10 Poor #### Law, auckland 30 Jul 2017 Liked: Staff & service Disliked: Property conditions & facilities, room comfort #### Ok for budget travellers Bit disappointed with the overall service. Lights etc. didn't work properly. Room was too cold with no additional heaters. This would be just ok for budget travellers looking to stay over for a night. ##### Law Stayed 1 night in Jul 2017 ### 4/10 Poor #### Verified traveller 28 Jul 2017 Disliked: Property conditions & facilities The whole place needs updating, some things didn't work, continental breakfast was a shambles, just a small table with a bowl of rices and weetbix and sour yoghurt! Wasn't a pleasant stay but cheap I guess. ##### Verified traveller Stayed 1 night in Jul 2017 ### 8/10 Good #### Raj, NP 23 Jul 2017 Liked: Cleanliness, staff & service, room comfort #### Warm and comfortable stay Resort staff were really nice and friendly. For some reason they did not get the booking from Expedia and they were fully booked but they managed to accommodate us at the end. Rooms were quite warm and the beds were comfortable as well. Location of the resort is also good. Hotel needs a makeover since decoration and appliances looked quite old and microwave did not work for us but they managed to give another one to us. ##### Raj Stayed 1 night in Jul 2017 ### 2/10 Terrible #### dissatisfied , Hawkes Bay 23 Jul 2017 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Awful motel we left and stayed at the Ibis Terrible motel, photos must be from YEARS ago because the rooms were definitely not like the photos! We left and stayed at the Ibis. ##### dissatisfied Stayed 2 nights in Jul 2017 ### 2/10 Terrible #### Verified traveller 22 Jul 2017 Disliked: Cleanliness, property conditions & facilities, room comfort Nice staff very accommodating and kind but the motel was very run down, old as just about to have a make over. Sadly the pool and spa were not working which was very disappointing ##### Verified traveller Stayed 1 night in Jul 2017 ### 4/10 Poor #### meshel, taranaki 17 Jul 2017 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Not sure!!! Room electrical outlet was falling of the wall in our room.. needed more blankets as it was winter.. and there was not spear blankets in the closet. Pool was cold and slightly scummy, also was not full to the top, some of the bricks on the edge of the pool were lose. The front desk was not very accommodating. Parts of the building were falling to bits. Taps in the bathroom were starting to look a bit old. The mini putt was run down. The gym or spas were not in use along the the very sad bbq area. The whole hotel needs a complete update!!!! THE ONLY REALLY GOOD POSITIVE WAS THAT THE CLEANING STAFF WERE FRIENDLY AND DID WHAT THE COULD. ##### meshel Stayed 2 nights in Jul 2017 ### 4/10 Poor #### Gill, Auckland 17 Jul 2017 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Very disappointing We booked this place becaus of the pool and it wasn't working. Was in terrible condition compared to the photos. We got a good deal but didn't expect it to be this terrible. The internet didn't work. The only thing that was okay was that it was warm. ##### Gill Stayed 1 night in Jul 2017 ### 8/10 Good #### Verified traveller 16 Jul 2017 Liked: Staff & service, room comfort #### Silver oaks resort stay Stay was pleasant. A few minor things let our rating down. The phone in our room did not work, the tv was fuzzy, the wifi was terrible and the gym was not open. In saying that our room was big, comfortable and warm. The playground and mini golf were great for our little family. The location was perfect too. It was affordable and the staff were accomodating. A bit of work would help make this place amazing. Thanks silver oaks. ##### Verified traveller Stayed 2 nights in Jul 2017 ### 6/10 Okay #### silver oaks, rotorua 16 Jul 2017 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort #### Average at it finest Staff where friendly and nice, although they gave me the wrong room key to someone's room that was occupied they sorted it out. The room was average overall , the heater barely worked so it was very cold in there during winter. The bathroom had mould growing on the roof due to the fan not working to be able to get rid of the moisture in the air. The toilet leaked water too out of the vacating pipe after flushing each time. Other than all that average. ##### silver oaks Stayed 2 nights in Jul 2017 ### 4/10 Poor #### Verified traveller 14 Jul 2017 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort #### No frill accommodation Spacious room for 2 adults and four children with no extra bells and whistles. Low cost accommodation with breakfast. You get what you paid for, cheapest accommodation in Rotorua at the time. Could be a nice motel if done up. ##### Verified traveller Stayed 1 night in Jul 2017 ### 2/10 Terrible #### Debbie, New Zealand 14 Jul 2017 Disliked: Cleanliness, property conditions & facilities, room comfort #### Terrible place to stay. Very run down. No tv in room on arrival told it was getting tuned! Had to go and ask for it again. Free breakfast every day, went to go and nothing there, went back to room to cook toast for kids and fuse blew. Not vacuumed in 3 days, floor wet in kitchen, bed not made, swimming pool and spa not working, tiles missing in bathroom and the list goes on...... ##### Debbie Stayed 3 nights in Jul 2017 ### 4/10 Poor #### Verified traveller 13 Jul 2017 Liked: Staff & service Disliked: Property conditions & facilities, room comfort Hotel staff friendly & helpful but rooms need some TLC. Peeling mouldy wallpaper in bathroom and toilet. ##### Verified traveller Stayed 1 night in Jul 2017 ### 6/10 Okay #### Sarah, Auckland 7 Jul 2017 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort #### Good for the rate we got it for but so needs an up Arrived late didn't have enough blankets for us all lucky we had our own. Short of a towel and had to wait till morning to get it. Appreciated late check out though ##### Sarah Stayed 1 night in Jun 2017 ### 4/10 Poor #### Verified traveller 6 Jul 2017 Disliked: Staff & service, property conditions & facilities #### Disappointing motel Unfortunately when we stayed at the Silver Oaks what was advertised was not what you got. The pool wasn't working, the spa pools were closed for maintenance, the mini golf course was very slippery with grime and mud (Slippery and dangerous) and we were provided with 2 chipping irons instead of putters. The tennis court was covered in grime and mud. Our room was warm but the kitchen cabinets had suffered water damage in the past so several of them didn't close. I was pleased to see on the sign that it was planning on getting a makeover. I hope it has some much needed maintenance in the upcoming few weeks. ##### Verified traveller Stayed 2 nights in Jul 2017 ### 2/10 Terrible #### Richard, Wellington 2 Jul 2017 Disliked: Cleanliness, property conditions & facilities, room comfort #### Stay at your own risk. Photo's were deceiving. The young Maori receptionist was very friendly and helpful. Everything else went down hill in a hurry from there. STAY AT YOUR OWN RISK. ##### Richard Stayed 1 night in Jun 2017 ### 8/10 Good #### Nat, NZ 25 Jun 2017 Liked: Staff & service, room comfort #### Quaint facilities quiet yet close to amenities Quaint facilities quiet yet close to amenities, family rooms ##### Nat Stayed 2 nights in Jun 2017 ### 8/10 Good #### L.S, NZ 24 Jun 2017 Liked: Cleanliness, staff & service, room comfort #### Nice but abit run down in parts. Needs a good makeover, very old fashioned and also alittle run down in places. The one staff member we met at reception was lovely. ##### L.S Stayed 1 night in Jun 2017 ### 4/10 Poor #### Verified traveller 22 Jun 2017 Disliked: Cleanliness, property conditions & facilities, room comfort #### Very Disappointing In all my years of booking accommodation this has been the worst. I booked this place last year due to attending the Maori All Blacks vs Lions test. This place was understaffed and rooms were not ready upon arrival at 2pm. Many people were waiting to book in and couldn't. We were given an upgrade due to the inconvenience but the room was horrible. It smelt damp, the carpet was dirty. The couch was a pull out bed, but was broken, so when you sat on it you were sitting lopsided. It had mould and cop webs on the windowsills and you couldn't shut the windows in the lounge or bedroom due to not having any handles on them. The bathroom had tiles missing of the wall. The jet bath needed a good clean. You couldn't turn the basin tap fully off so it dripped all night. Not a nice experience. ##### Verified traveller Stayed 1 night in Jun 2017 ### 4/10 Poor #### Verified traveller 1 Jun 2017 Liked: Room comfort Disliked: Cleanliness, property conditions & facilities #### 2 star Outside room light wasn't turned on till early hours in the morning. Called for light change because most lights weren't working in the room but told the reception not to bother I'd deal with it. On the single bed there were crumb like pieces on top of blanket but sheets seemed cleaned on both the single and queen bed. The queen blanket did have a few little stains so im unsure wether that blanket had been cleaned or reused. PowerPoint next to bed wasn't working. Fan in toilet was really noisy. Car park space was right next to the rubbish bin which smelt. Wi-Fi was extra that was ok, but paid 10 dollars for 2 4 hour coupons = 8 hours (not enough and not knowing it was only for 8 hours till I had already paid). Could be better. ##### Verified traveller Stayed 1 night in May 2017 ## Expedia's Latest Trends ### Hotels > [All-Inclusive Hotels in Trapani](https://www.expedia.co.uk/Trapani-Hotels-All-Inclusive-Hotel.0-0-d3524-tAllInclusiveHotel.Travel-Guide-Filter-Hotels) > > [De Bonart Naples, Curio Collection by Hilton](https://www.expedia.co.uk/Naples-Hotels-The-Britannique-Naples.h21327.Hotel-Information) > > [Palazzo del Poeta](https://www.expedia.co.uk/Palermo-Hotels-Palazzo-Del-Poeta.h31385668.Hotel-Information) > > [Pollards Inn](https://www.expedia.co.uk/Neston-Hotels-Pollards-Inn.h38873056.Hotel-Information) > > [Hotel Del Mare](https://www.expedia.co.uk/Sorrento-Hotels-Hotel-Del-Mare.h1115056.Hotel-Information) > > [Hotels in Playa del Carmen](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels.d601751.Travel-Guide-Hotels) > > [Hotels with Indoor Pools in Tampa](https://www.expedia.co.uk/Tampa-Hotels-Hotels-With-Indoor-Pools.0-0-d602996-tHotelswithIndoorPools.Travel-Guide-Filter-Hotels) > > [BritanniaHotels Hotels in Glasgow](https://www.expedia.co.uk/Glasgow-Hotels-Britannia-Hotels.0-0-d1334--bBritanniaHotels.Travel-Guide-Filter-Hotels) > > [Hotel La Cala Finestrat](https://www.expedia.co.uk/Finestrat-Hotels-Hotel-La-Cala.h2538225.Hotel-Information) > > [Pet-Friendly Hotels in Barmouth](https://www.expedia.co.uk/Barmouth-Hotels-Pet-Friendly-Hotel.0-0-d8117-tPetFriendlyHotel.Travel-Guide-Filter-Hotels) > > [Florida Hotel & Conference Center in the Florida Mall](https://www.expedia.co.uk/Orlando-Hotels-Florida-Hotel-Conference-Center-In-The-Florida-Mall.h17739.Hotel-Information) > > [Hotels in Treorchy](https://www.expedia.co.uk/Treorchy-Hotels.d6160205.Travel-Guide-Hotels) > > [Alderley hotel](https://www.expedia.co.uk/Blackpool-Hotels-Alderley-Hotel.h55349071.Hotel-Information) > > [Orlando Florida Luxury Villa, Oversized Pool, Hot Tub with Lake Views, Gamesroom](https://www.expedia.co.uk/Orlando-Hotels-Orlando-Florida-Luxury-Villa.h23382670.Hotel-Information) > > [Aparthotels Funchal](https://www.expedia.co.uk/Funchal-Apart-Hotels.d1232-aaApartHotels.Travel-Guide-Accommodation) > > [Village Hotel Manchester Bury](https://www.expedia.co.uk/Bury-Hotels-Village-Hotel-Manchester-Bury.h793555.Hotel-Information) > > [Blue Horizon Studios](https://www.expedia.co.uk/Skiathos-Hotels-Blue-Horizon-Studios.h2530688.Hotel-Information) > > [Hotel Best Sabinal](https://www.expedia.co.uk/Roquetas-De-Mar-Hotels-Hotel-Best-Sabinal.h892072.Hotel-Information) > > [5 Star Hotels in Meganisi](https://www.expedia.co.uk/5Star-Meganisi-Hotels.s50-0-d6056563.Travel-Guide-Filter-Hotels) > > [Guest Houses Manchester](https://www.expedia.co.uk/Manchester-Guest-Houses.d2205-aaGuestHouses.Travel-Guide-Accommodation) > > [TORTUE HAMBURG](https://www.expedia.co.uk/Hamburg-Hotels-Tortue-Hamburg.h22227540.Hotel-Information) > > [Hotels near Comrie Croft](https://www.expedia.co.uk/Comrie-Croft-Hotels.0-l553248635976948322-0.Travel-Guide-Filter-Hotels) > > [Grand Hotel Europa](https://www.expedia.co.uk/Naples-Hotels-Grand-Hotel-Europa.h892990.Hotel-Information) > > [Avani Alonso Martinez Madrid Hotel](https://www.expedia.co.uk/Madrid-Hotels-NH-Alonso-Martinez.h523297.Hotel-Information) ### Flights > [flights from chhatrapati shivaji intl airport](https://www.expedia.co.uk/lp/airports/bom/flights-from-chhatrapati-shivaji-intl-airport) > > [Flights from Southampton (SOU) to Rhodes (RHO)](https://www.expedia.co.uk/lp/flights/sou/rho/southampton-to-rhodes) > > [easyJet Crumlin (BFS) to Birmingham (BHX) flights](https://www.expedia.co.uk/lp/flight-routes/easyjet-from-belfast-intl-to-birmingham/u2/bfs/bhx) ### General > [Visit Pefkos](https://www.expedia.co.uk/Pefkos.dx6138863) > > [Visit Cala Blanca](https://www.expedia.co.uk/Cala-Blanca.dx6047998)