Ratings based on 304 verified reviews

4.0 out of 5
87% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia-verified reviews
4 out of 5
by a verified traveller

Posted 7 Oct 2019
The hotel and surrounding area is very easy on the eye with mainly unsung historical links
5 out of 5
by a verified traveller

This traveller left a rating score only Posted 23 Sep 2019
3 out of 5
by a verified traveller

Not quite what was expected

Posted 19 Jul 2019 on Hotels
Somewhat disappointed with the reality compared with the listing and photos on Hotel.com The main building is indeed an impressive old residence set in grounds but our room was in an annex akin to a converted barn. The room was dark and basic and extremely warm as there appeared to be no air extraction from the bathroom. The electricity tripped in the morning “because there are a lot of guests using hairdryers and irons”....... The restaurant staff was friendly and hardworking.
2 out of 5
by a verified traveller

Graduation stay

Posted 19 Jul 2019 on Hotels
One room had dirty toilet and mould along the edge of the bath which is not acceptable. Had to wait a while to be checked in as it is staff coming from the bar. Eventually person came and could hardly speak to us, no good evening or apology for keeping us waiting! Sat to eat a poor cooked breakfast with cleaner going past our table with large bucket of cleaning products and then again a few mins later with a vacuum cleaner. Lovely building and very friendly guy behind the bar.
3 out of 5
by a verified traveller

Great location. Great service. So-so hotel.

Posted 14 Jul 2019 on Hotels
I want to start by saying that the service was faultless. The staff were excellent and very friendly. However, the hotel is looking extremely tired and really needs to be freshened up. The window frames in all of the rooms are rotten and the lack of air-conditioning or any fans makes it incredibly warm in the summer months. Having said that, you have to appreciate the limitations given the age of the building.
4 out of 5
by a verified traveller

This traveller left a rating score only Posted 28 Jun 2019 on Hotels
4 out of 5
by a verified traveller

Posted 22 Jun 2019
Rooms were well appointed. Breakfast had a great range to choose from on the menu. I was there for 2 nights and do not believe the communal hallways of the annexe were vacuumed in a that time, there were bits of food and tissue on the carpet when I arrived which were still there when I left which was the only let down
4 out of 5
by a verified traveller

Faded glory but worth a stay.

Posted 21 Jun 2019 on Hotels
A faded glory hotel - great potential, lovely situation, so much better than an an anonymous big chain modern building - but sorely in need of a maintenance programme to rectify many years of under investment and neglect. Good value for money and clean where it matters.
4 out of 5
by a verified traveller

This traveller left a rating score only Posted 20 Jun 2019 on Hotels
3 out of 5
by a verified traveller

Opinion

Posted 5 Jun 2019 on Hotels
The building looks "tired" and the service was below par. The area is superb. This just needs some TLC and it would be a fantastic place to stay.