Outdoor pool, pool loungers

Reviews of Billabong Lodge Motel

3 out of 5
Billabong Lodge Motel
96 Bowen Road, Rosslea, QLD

Reviews

8.8

Excellent

Rating 10 - Excellent. 119 out of 210 reviews" "
Rating 8 - Good. 67 out of 210 reviews" "
Rating 6 - Okay. 14 out of 210 reviews" "
Rating 4 - Poor. 7 out of 210 reviews" "
Rating 2 - Terrible. 3 out of 210 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Scott

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Mar 2024

10/10 Excellent

Sharon

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent customer service; had a special request and proprietors went out of their way to accommodate my request. Will definitely stay again and will be recommending to all.
Stayed 1 night in Dec 2023

8/10 Good

Romilde

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

geoff

Stayed 1 night in Oct 2023

10/10 Excellent

Max

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Mr Patrick, Bowen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surprisingly quiet inside. I never expected Townsville to sound so silent for a good night's sleep. Convenient takeaways opposite. Shower extractor fan is very powerful and loud but i suppose it has to be
Stayed 1 night in Sep 2023

10/10 Excellent

Rob

Stayed 1 night in Sep 2023

8/10 Good

Jenny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The friendly welcoming staff, comfy beds. Lovely pool, air con good. Basic and comfortable. Sadly didn't have a smart tv in this room, would have been perfect.
Stayed 1 night in Aug 2023

8/10 Good

Stephen

Liked: Cleanliness, staff & service
-
Stayed 1 night in Jul 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice renovation
Nice renovation to an old building. The bed was comfortable and the room clean. There was a small kitchenette with a microwave. Old box air conditioner was noisy, but the lesser of two evils, as with all motels of this design, if you leave the windows open, you hear every room and car door close and people moving about throughout the night.
Stayed 1 night in Jul 2023

10/10 Excellent

Leonard

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Only one seat to sit on in the room awkward when 2 people stopping there
Stayed 1 night in Jul 2023

8/10 Good

Robert

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
What was unique was the lack of parking with the rainy weather. 2 car parks were taken up by a box trailer and laundry trolleys !!. Only parking was in the street with terribly rainy weather. People were getting siaked getting from their car to their motel room !!.
Stayed 1 night in Jul 2023

10/10 Excellent

James, Davenport

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the place and the owners!
Stayed 1 night in Jun 2023

10/10 Excellent

Danique, Leinster

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable bed, clean and tidy, staff lovely and accommodating.
Stayed 1 night in May 2023

10/10 Excellent

Lyndall

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great reception staff, lovely clean room with updated bathroom - overall great stay
Stayed 1 night in Mar 2023

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful location after a long day. Lovely grounds to relax in.
Stayed 1 night in Feb 2023

10/10 Excellent

Charlene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, neat and tidy place and a pool for the family to enjoy.
Stayed 1 night in Jan 2023

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was a last minute thing. Within half an hour of booking this property I was booked in with an upgraded room. The water was hot for a much needed shower, the bed was very comfortable and the pillow not too hard or soft. The room was extremely clean
Stayed 1 night in Jan 2023

10/10 Excellent

Shannon

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Could not fault the room, staff, and location. Great work.

8/10 Good

Kelly

Travelled with family
Liked: Cleanliness, staff & service, amenities
The beds were comfortable and the shower was fantastic. But the air conditioner unit must need servicing, it really struggled to cool down the room well during the day and the pool was in full sun, but as the sun set around 5.30 the pool looked a good place to be. The air conditioner worked pretty well at night when it was not so hot outside. The tv was nice and big.
Stayed 1 night in Nov 2022

10/10 Excellent

Michael

Stayed 1 night in Oct 2022

10/10 Excellent

Rachell

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our son loved the slide into the pool, very friendly and helpful onsite manager and good price for families.
Stayed 6 nights in Sep 2022

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
comfortable beds, friendly helpful staff, convenient location
Stayed 1 night in Sep 2022

8/10 Good

Tanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2022

10/10 Excellent

John, Porirua

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value for money for a basic budget studio with standard amenities
Stayed 2 nights in Sep 2022

4/10 Poor

Wayne

Business traveller
Disliked: Cleanliness, property conditions & facilities
Needs makeover
About 20 years past it's renovation date. Bathroom particularly in need of attention.
Stayed 2 nights in Sep 2022

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and the room was clean. The bed could probably due with an upgraded.
Stayed 1 night in Aug 2022

8/10 Good

Brandon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and clean room.
Stayed 1 night in Sep 2022

10/10 Excellent

Gayelene

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was happy with the service and staff only I wish there was more Parking bays for the cars , everything else was exceptional and the price was great . We will use them again on our next visit to Townsville. Well done . 😀
Stayed 1 night in Aug 2022

8/10 Good

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2022

8/10 Good

Glen

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

Alistair

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, very welcoming and helpful
Stayed 2 nights in Aug 2022

8/10 Good

Shane

Stayed 1 night in Aug 2022

10/10 Excellent

Narelle

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Staff pleasure to work with Room was lovely & clean Bed real comfy Great place to stay
Stayed 1 night in Aug 2022

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family room was brilliant and keyless entry was excellent. Nothing to do with property but Coles has closed down nearby so had to travel a bit further to get to supermarket otherwise no worries at all.
Stayed 1 night in Aug 2022

10/10 Excellent

Jayne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our short stay. Thanks.
Stayed 3 nights in Jul 2022

6/10 Okay

Kim

Travelled with partner
Liked: Cleanliness, staff & service
Unfortunately had a room near the road. Was a very busy weekend and we left booking accomodation too late.
Stayed 1 night in Jul 2022

10/10 Excellent

Jody

Travelled with group
Liked: Staff & service, property conditions & facilities
Very nice room and amenities. :)
Stayed 1 night in Jul 2022

10/10 Excellent

Lindy

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and accommodating. The beds were super comfortable, best nights sleep I’ve had at a motel. The rooms were clean and well presented, it was a great place to stay. We’ll be back!
Stayed 1 night in Jun 2022

6/10 Okay

Tracy

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Charged for 2 nights accommodation when I only booked and stayed for 1 night. I ring and leave messages and have sent email regarding the issue but are being ghosted with no replies or call backs.
Stayed 1 night in Jun 2022

8/10 Good

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed and pillows. Wi-fi worked. Lighting, with all lights turned on, was only just adequate. Good shower. Not the quietest motel, but I still slept well. Lots of birds.
Stayed 2 nights in Jun 2022

10/10 Excellent

Maddy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Good value for money.
Stayed 1 night in Jun 2022

8/10 Good

Don Heli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Value for money. Staff very friendly and helpful
Stayed 4 nights in Jun 2022

10/10 Excellent

Elaine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean comfortable rooms, quiet, friendly staff and management, great family stay
Stayed 5 nights in Jun 2022

10/10 Excellent

Deanna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean - the manager accepted early check in - beds were awesome- bedding was comfy - great nights sleep. Would stay there again in future.
Stayed 1 night in May 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb
Stayed 1 night in May 2022
Response from Management on 17 May 2022
Thank you for a great review , we are glad you enjoyed your stay , hope to see you again soon

8/10 Good

Lynette

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Very clean and modern. Comfortable bed and pillows, friendly staff.
Stayed 1 night in May 2022
Response from Management on 17 May 2022
Appreciate your great review , glad you enjoyed your stay , hope to see you again soon

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Faultless and a jewel to stay
This hotel was so good stayed here again 10 days after first stay.Not often travelling can you say you cant find anything wrong but this is pretty well perfection.The new owners have inherited a gem and continue the niceness.Beds are heavenly.Excellent wifi pool with kids slide.Frosted shower screen with large rain head and plenty of bench and luggage space.Good security and with the best fish and chip shop opp with a Chinese takeaway and fast food 2 mins to drive down the road makes this hotel a jewel and a no brainer to stay
Stayed 1 night in May 2022
Response from Management on 17 May 2022
Your review is much appreciated , our staff work hard to ensure your stay is enjoyable, hope to see you again soon.

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely clean property and the manager was very helpful
Stayed 1 night in May 2022
Response from Management on 17 May 2022
Thank you Joanne , glad you enjoyed your stay , see you again soon

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great friendly place to stay. We were there for basketball and it was perfect spot. Had the best sleeps. Beds are so comfortable. And I get hay fever easily and didn't suffer any at all staying there. Thank so much. Will stay again next time 👍😊
Stayed 2 nights in Apr 2022
Response from Management on 17 May 2022
Thank you Angela , was great to see all the kids and parents enjoying themselves in and around the pool, see you again soon