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"Lovely hotel, beautiful pool Food ok but had a long wait to be served then had to send back initially as it arrived cold"

"The number one thing about this property is the staff! They are helpful, compassionate and so professional. This is the best place to stay before cruising out of Southampton. As you can imagine, they are constantly dealing with people who want to check in early after an overnight international flight, or who want to check out late because they can’t board their ship until after noon. They handle it all so well. Dining room was excellent and location allowed for quick walk to High Street and the historic walls. The property is beautifully renovated and very comfortable. "

" Great staff. Very comfortable room "

"Lovely hotel, with friendly helpful staff, lovely clean and attractive rooms and comfy bed. The only downside was no fridge in the room to keep our water and juice cold and as it was a very hot weekend it meant the bottles they supplied and supplies we took quickly got warm; although not sure where they would fit one in our room 🤔…."

"Friendly staff,clean room, free tea/coffee/ hot chocolate,free wifi."

"So convenient for cruise terminals "

"Nice comfy bed and air conditioned room, had a great nights sleep. Staff were very friendly. "

"Excellent stay! Staff superb. Room lovely. Very relaxing."

"A lovely relaxing evening in the spa. Just what we needed to unwind from a stressful week at work. The hotel room was lovely and clean, with a comfortable bed. We were in a quiet part of the hotel and was not disturbed by noise. The staff were welcoming and friendly. Breakfast was delicious. We will definitely be back. "