Exterior
Check availability

Reviews of Splendor Suite Rome - Suites and Apartments

Splendor Suite Rome - Suites and Apartments
Piazza San Lorenzo in Lucina, 35, Rome, RM

Reviews

9.2

Wonderful

Rating 10 - Excellent. 289 out of 471 reviews" "
Rating 8 - Good. 149 out of 471 reviews" "
Rating 6 - Okay. 21 out of 471 reviews" "
Rating 4 - Poor. 6 out of 471 reviews" "
Rating 2 - Terrible. 6 out of 471 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Gongyao

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in Rome
Stayed 3 nights in Mar 2024

10/10 Excellent

ARLEIGH

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a great place to stay. Very close to everything would highly recommend.
Stayed 7 nights in Mar 2024
Response from Staff on 25 Mar 2024
Many thanks for your review Arleigh!

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in a great location, would recommend
Stayed 4 nights in Mar 2024
Response from Staff on 22 Mar 2024
Thank you very much Richard.

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant apartment, perfectly located for exploring Rome.
Stayed 3 nights in Feb 2024
Response from Staff on 15 Mar 2024
Really thank you Andrew for your review, we really appreciate it

10/10 Excellent

Darrell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property on a lovely central Rome piazza
Stayed 4 nights in Feb 2024
Response from Staff on 25 Feb 2024
Thank you very much Darrell

6/10 Okay

Leslie

Stayed 7 nights in Dec 2023
Response from Staff on 6 Feb 2024
Thank you very much Leslie for your review

10/10 Excellent

Adolfo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Staff on 29 Dec 2023
Grazie mille Adolfo per la tua recensione.

10/10 Excellent

Yanier, Richmond Hill

Travelled with partner
Liked: Cleanliness, staff & service
Quiet place very clean and in the middle of everything don’t need taxi close to everything.
Stayed 4 nights in Dec 2023
Response from Staff on 19 Dec 2023
Thank you Yanier for sharing your experience with us

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Staff on 6 Feb 2024
Thank you very much Lisa for your review, we appreciate it very much

10/10 Excellent

Marielle, Harker Heights

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facilities were very pretty and we were at the center of everything. Highly recommended!
Stayed 2 nights in Oct 2023
Response from Staff on 1 Nov 2023
Thank you very much Marielle for your review, we appreciate it very much

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a wonderful location to stay! Very centrally located,,,near all of the main attractions, and close to the Metro subway as well! Shopping galore, and the discount at the coffee bar downstairs was appreciated. Our suite did have the oddest bathroom we've ever seen, but the room was perfect for our needs. The only thing I'd say is a drawback is the hike up the stairs...although an elevator is available. Thankl you!!!
Stayed 3 nights in Oct 2023
Response from Staff on 24 Oct 2023
Thank you very much Joseph for your review, much appreciated. Yes, the room you had, the boutique, is very unique, we like it very much. We hope to see you again soon

10/10 Excellent

Martin, Freeport

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can’t say enough….location, view, room, helpfulness of staff, and the charm! Highly recommended for your stay in Rome.
Stayed 3 nights in Oct 2023
Response from Staff on 22 Oct 2023
Thank you Martin, your review really made us very happy.

8/10 Good

Deborah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, clean rooms with very helpful desk staff. Well located near the Spanish steps. Good breakfast, lunch and dinner options in the Plaza San Lorenzo.
Stayed 2 nights in Oct 2023
Response from Staff on 10 Oct 2023
Thank you very much Deborah.

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Staff on 22 Sept 2023
Thank you Kyle for your review, we really appreciate it

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023
Response from Staff on 16 Sept 2023
Thank you very much Amanda

10/10 Excellent

Akeem

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the area, the staff and the room. Everyone was very friendly and helpful. Highly recommend this hotel
Stayed 6 nights in Aug 2023
Response from Staff on 4 Sept 2023
Akeem thank you very much for your review, it is very important for us

10/10 Excellent

Evelyn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
great
Stayed 2 nights in Aug 2023
Response from Michael on 2 Sept 2023
Dear Evelyn,Thank you so much for your feedback, it's very important for us.We are really happy that you enjoyed your stay in Rome, and we hope to have you back soon as our guest.

10/10 Excellent

Shailendra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. Great staff. We stayed one night and it was very relaxing. Bunk sofa-bed up-the-stairs was exciting for my kids
Stayed 1 night in Aug 2023
Response from Staff on 9 Aug 2023
Shailendra thank you very much for your review, it is very important for us

10/10 Excellent

Ido

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff
Stayed 3 nights in Aug 2023
Response from Staff on 9 Aug 2023
Thank you very very much Ido

10/10 Excellent

Christopher Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, location, location!! right in the heart of Rome - very spacious 1000 sq unit - loved it
Stayed 6 nights in Jul 2023
Response from Staff on 2 Aug 2023
Thank you Christopher for your words, they are very kind.

10/10 Excellent

Maria

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is good though we didn’t receive the VIP benefit as we were supposed to.
Stayed 3 nights in Jul 2023
Response from Staff on 22 Jul 2023
Hi Maria, thank you for your rating and review.The various packages or benefits are always given by the availability of the hotel.We remind you that the reception is always ready to assist you 24 hours a day

10/10 Excellent

Ma Cecilia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is nice. Close to shopping center and restaurants are everywhere. Room is good and it had 2 ACs and an electric fan in a very hot weather in Rome which is a big plus for us. Receptionist was nice. They clean your room everyday. Elevator is very small. Can only fit 3 people at a time. With luggages you will have to wait. But not a big deal for us. The only thing that bothered me were the mosquitoes or bugs whatever that is flying inside the room. I dont know if its because it was summer or its always been like that wherever you go in Italy. Other than that, our stay was pleasant.
Stayed 4 nights in Jul 2023
Response from Staff on 3 Aug 2023
Thank you very much Cecilia for your review, it is very important for all of us.We are in a beautiful historic building in the heart of the historic center of Rome, it is very difficult to have modern or very large lifts. But ours does the job of him.Unfortunately this torrid heat does not help, as you leave the windows open some flies or mosquitoes enter, above all because the river is not far away. But it's a special occasion, it's never like this.

8/10 Good

Carlos, Lima

Stayed 3 nights in Jul 2023
Response from Staff on 8 Aug 2023
Thank you very much Carlos

6/10 Okay

Shaun

Liked: Cleanliness, staff & service
The property was close to everything. No issues with staff who were helpful for most part. A/C worked well, very important in the heatwave currently passing through Italy.
Stayed 3 nights in Jul 2023
Response from Staff on 17 Jul 2023
Thanks Shaun for your review, it's very important to us

10/10 Excellent

Jennifer, Jersey City

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is centrally located in the Piazza di San Lorenzo, where high end retailers and great restaurants collide. Michael was extremely helpful in suggesting a nearby parking lot and staying a bit later for our check-in to ensure we are all taken care of. I definitely recommend this hotel.
Stayed 2 nights in Jun 2023
Response from Staff on 23 Jun 2023
Jennifer, thank you very much for your review, we are very happy that you enjoyed your stay with us

10/10 Excellent

Rod

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Awesome location! Central to everything... out your steps to the Piazza for food, drinks and people watching. We'd definitely stay again!
Stayed 3 nights in May 2023
Response from Staff on 20 Jun 2023
Thank you so much Rod, come back soon

10/10 Excellent

Marvin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in the center of everything. The room was so cute and big for a hotel in Europe. They clean the room everyday and lady was friendly. The hosts Daniel and Michael were the best. They were very helpful. Since most cleaners were closed on a Sunday, Michael let use use their washer so we can have some of our clothes washed. It was easy to deal with them. They always helped us with our taxi rides and with other travel/tour needs. They even spent time talking with me. They were like family.
Stayed 11 nights in May 2023
Response from Staff on 29 Jun 2023
Thank you so much for your beautiful words towards us. Everything we do we do with love and dedication to our work. But when we meet people like you everything is even more rewarding.See you soon, as promised

10/10 Excellent

R.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly situated, friendly staff, and beautiful floor to ceiling windows/balcony. Mattress was very comfortable. Excellent choice!!!
Stayed 4 nights in May 2023
Response from Staff on 6 Jun 2023
Thank you so much for your review, it's really much appreciated

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel exceeded our expectations. Daniele, one of the owners, was absolutely amazing. The hotel is unassuming and impeccably clean. The location was incredibly convenient to all the sites we wanted to visit. I would and already have recommended this hotel to everyone who wants to visit Rome!!!
Stayed 4 nights in May 2023
Response from Staff on 2 Jun 2023
Maria, thank you very much for your nice words. Your family is wonderful, we can't wait to see you again. Greetings from all of us

10/10 Excellent

Jennifer

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy to get to places
Stayed 7 nights in May 2023
Response from Staff on 23 May 2023
Jennifer thank you very much for your review, it is really important for us

10/10 Excellent

Kathryn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable to different attractions. Hotel is quiet despite being surrounded with dining restaurants, shopping areas, etc...
Response from Staff on 17 May 2023
Kathryn thank you so much for your review, it was great hosting your family.

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb family accommodation in heart of Rome
Really central to all sights in Rome. Easy to get to from Spagna metro stop ( 5min walk). Mezzanine room perfect for family if 4. Fridge, Kettle & nespresso machine perfect for breakfast in room with delicious pastries from downstairs cafe. Coffee area has more coffee pods/ supplies/ cups& plates if needed. Highly recommend for family break in Rome
Stayed 2 nights in Apr 2023
Response from Staff on 11 Apr 2023
Thank you Laura for the beautiful and comprehensive review, we were really pleased to have you as our guest.We hope to see your family again soon

8/10 Good

Dennis

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location location location! Spot is great for walking around, close to everything (no kidding), spent 8 days and was perfect for our trip of exploring Rome. Safe area and cafe below was convenient. Only thing is couple nights we can smell cigarette smoke in the hallway and couple times in our room. Front desk didn’t offer much of a solution so we just slept with the windows open at night.
Stayed 8 nights in Mar 2023
Response from Staff on 29 Mar 2023
Thank you very much for your review Dennis, it is really very important to us.Yes, we are in a super location, in the heart of the historic center of Rome.We apologize for the inconvenience, he was a rude guest, but he was fined and called back for the gesture.We can't wait to see you again

10/10 Excellent

Lauren May

Stayed 4 nights in Jan 2023
Response from Staff on 7 Mar 2023
Thanks so much Lauren for your score. See you soon

10/10 Excellent

Michael A.

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loved that it was in a historical building - definitely added to the gravitas of being in Rome.
Stayed 2 nights in Dec 2022
Response from Michael on 12 Dec 2022
Thank you so much for your words. Your feedback is really importanto for us. Hope to see you soon.Kind regards,

10/10 Excellent

Michael

Stayed 1 night in Dec 2022
Response from Staff on 7 Mar 2023
Thanks so much for your score.

10/10 Excellent

LYN JANE

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best Hotel in Rome!!! The hotel can provide a private airport and hotel pickup for a fee. Very convenient way instead of using the train. There’s a restaurant downstairs that you get discount on food. All the staff are so helpful. We had an excellent stay!! Keep it up!
Response from Staff on 3 Dec 2022
Thank you very much for your words, they make us very proud of the work we do with passion and love.We hope to see you again soon

10/10 Excellent

ANNA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is in the heart of everything, walking distance of Spanish Steps. Daniel is a great host. Very clean and friendly 👌
Stayed 4 nights in Nov 2022
Response from Staff on 19 Nov 2022
Thank you Anna, it was really nice to meet you. And thanks for the nice words, see you soon.

10/10 Excellent

Donna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the location and everything about this boutique hotel. Location, location location! The staff were great! Can’t wait to stay again.
Stayed 7 nights in Oct 2022
Response from Staff on 27 Oct 2022
Thank you very much Donna, we were very happy to have you and your husband as our guests, we are waiting for you!

8/10 Good

Cristy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are friendly and accomodating. Location is good, at the center of everything.
Stayed 3 nights in Oct 2022
Response from Staff on 6 Oct 2022
Thank you so much for your review.Kind regards,Staff

10/10 Excellent

brooke

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very friendly staff. We enjoyed our stay and would recommend!
Stayed 2 nights in Sep 2022
Response from Staff on 25 Sept 2022
Thank you very very much for your words, it is very important for the Staff

10/10 Excellent

Milenko

Stayed 1 night in Sep 2022

10/10 Excellent

Rositza

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and wonderful location.
Stayed 6 nights in Sep 2022
Response from Staff on 16 Sept 2022
Thank you very much for your words, it is very important for the Staff

8/10 Good

STEFANO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and great staff.
Stayed 1 night in Sep 2022
Response from Staff on 10 Sept 2022
Thank you so much for your review!Kind regards,Staff

6/10 Okay

Rogelio, manassas

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Daniel was very helpful
Stayed 4 nights in Sep 2022
Response from Staff on 10 Oct 2022
Thank you so much for your review.Kind regardsStaff

10/10 Excellent

Min

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is located right in the center of Rome!
Stayed 7 nights in Aug 2022
Response from Staff on 4 Sept 2022
Thank you so much for your review. It is very important for the Staff

10/10 Excellent

Ehsan

Stayed 4 nights in Aug 2022

10/10 Excellent

Jonny

Stayed 2 nights in Jul 2022

10/10 Excellent

ALIREZA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location! Wonderful people! Great service!
Stayed 3 nights in Jul 2022
Response from Michael on 23 Jul 2022
Thank you so much for your review! It was a great pleasure to have you as our guests! See you next time!

10/10 Excellent

Scott, Pleasant Hill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place!
Stayed 2 nights in Jul 2022
Response from Staff on 14 Jul 2022
Thank you so much for your review, it's really important for us.