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Reviews of Roma Central Guest House

Roma Central Guest House
Via Genova, 24, Rome, RM

Reviews

8.8

Excellent

Rating 10 - Excellent. 220 out of 441 reviews" "
Rating 8 - Good. 168 out of 441 reviews" "
Rating 6 - Okay. 36 out of 441 reviews" "
Rating 4 - Poor. 9 out of 441 reviews" "
Rating 2 - Terrible. 8 out of 441 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Huajun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location and friendly staff. Safe and close to attractions.
Stayed 1 night in Apr 2024
Response from Riccardo on 10 Apr 2024
Dear Guest, we wish to thank you for your lovely review and do hope to welcoming you soon again in the near future. It was a pleasure hosting you. Kind Regards,

2/10 Terrible

Franco

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It's on the 6th floor, and was a small room inside another room. Fine for just a place to sleep, but not the most convenient. Washroom was broken and leaking through the walls, and smelled of sulfur.
Stayed 1 night in Mar 2024
Response from Riccardo on 7 Mar 2024
Dear Guest,We are very sad to read your review which we do not quite understand since our family rooms are very big. In regard of the shower, it was changed brand new exactly the day you arrived.There is no leakage neither any smell.Kind Regards,

10/10 Excellent

Derek

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hosts in a fabulous location a short walk to the Colosseum, the pastries at breakfast were amazing! The shower could do with being renovated, but I would stay again when I go back to Roma!
Stayed 2 nights in Sep 2023
Response from Riccardo on 19 Sept 2023
Dear Guest, we wish to thank you for your lovely review and do hope to welcoming you soon again in the near future. Kind Regards

10/10 Excellent

Stephen

Stayed 1 night in Jun 2023
Response from Riccardo on 8 Jul 2023
Dear Guest, we wish to thank you for your review and do hope to welcoming you soon again in the near future. Kind Regards

10/10 Excellent

Rory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023
Response from Riccardo on 28 Feb 2023
Dear Guest,We wish to thank you for your kind review and do hope to welcoming you soon again in the near future.Kind Regards,

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Stayed 1 night in Jul 2022
Response from Riccardo on 25 Jul 2022
Dear Guest, Thank you for your review. Kind Regards,

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022
Response from Riccardo on 5 Apr 2022
Dear Guest, we wish to thank you for your review and do hope to welcoming you soon again in the near future. Kind Regards

10/10 Excellent

Brandy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick stay in Rome
We were only there for a single night after our cruise. But we had a great experience there. We were leaving very early in the morning to go home and since we were going to miss breakfast they left us croissants, yogurt and juice in our room. Unfortunately, it was so early and we were walking to the train station, we were able to enjoy any of it. But we really appreciated the gesture. Everything was very clean and they helped us with directions to the Colosseum which is definitely within walking distance. Would recommend!
Stayed 1 night in Nov 2019
Response from Riccardo on 14 Dec 2019
Dear Guest, we wish to thank you either for your review and your kind words. It was a pleasure hosting you and we do hope to repeat it soon again in the near future. Kind Regards,

10/10 Excellent

Syed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very affordable and excellent place to stay
We travel a lot and I was traveling with my family and my kids who are pretty young. We picked the location as it is close to most of the tourist sites and also to the Termina train station. However the stay was more pleasant then we expected expected. The facility is owned by a family and they go out of the way to help their guests and make their stay as comfortable as possible. There is a personal touch to the establishment and it feels more like home than a hotel. I stayed for 4 days and on our last day we had to leave early so the host came early in the morning to arrange breakfast. They also know Rome very well and we were always seeking guidance on sight seeing and shopping and I am sure that saved us a good deal of time and money. On comfortability, the facility is very clean and cozy. Our room was well stocked with very good coffee and also a Bialetti moka pot. I normally do not write reviews but this stay was exceptional in many ways. I will highly recommend this place for anyone visiting Rome
Stayed 4 nights in Dec 2019
Response from Riccardo on 13 Dec 2019
Dear Guest, we received your kind review with lots of pleasure. Is is always a pleasure for us to see how our guests appreciate our efforts to make their stay as lovely as possible. We do wish you back soon in our property. Kind Regards

10/10 Excellent

Bev

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bev Cole
Absolutely amazing customer sevice, i have been back 3 times and would carry on going back.
Stayed 3 nights in Dec 2019
Response from Riccardo on 13 Dec 2019
Dear Guest, we wish to thank you for your lovely review and do hope to welcoming you soon again in the near future. Kind Regard

8/10 Good

JaneThede, Port Elgin Ontario Canada

Travelled with family
Liked: Cleanliness, staff & service
The location is great, one can go to the colosseum walking, and there are mini market, restaurants, gelato, and lots of clothes, shoes and leather goods stores close by.
Stayed 4 nights in Nov 2019
Response from Riccardo on 30 Nov 2019
Dear Guest, we wish to thank you for your review and do hope to welcoming you soon again in the near future. Kind Regards,

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location! Close to bus stop and taxi stand and other great amenities! Breakfast provided was generous with delicious croissant and hard boiled eggs with juices and coffee. Stayed for 2 nights and room was cleaned on 2nd day. A pleasant surprise after coming back from a long day!
Stayed 2 nights in Nov 2019
Response from Riccardo on 9 Nov 2019
Dear Guest, we wish to thank you for your review and do hope to welcoming you soon again in the near future. In regard of your note, we would like to point out that the room cleaning service takes place on a daily basis unless differently requested by our guest. Kind Regards

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonable price and good location. We walk to most of places - Colosseo, Pantheon, Trevi Fountain and Piazza del Spigna. Good restaurants and mart around.
Stayed 4 nights in Oct 2019
Response from Riccardo on 31 Oct 2019
Dear Guest, we wish to thank you for your review and do hope to welcoming you soon again in the near future. Kind Regards

10/10 Excellent

Olga, Boston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, reasonable price, nice staff. 15 min walk from Colosseum
Stayed 2 nights in Oct 2019
Response from Riccardo on 21 Oct 2019
Dear Guest, we wish to thank you for your feedback and do wish to welcoming you soon again in the near future. Kind Regards

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Fantastic location, beautiful owners, would highly recommend and will visit again.
Stayed 3 nights in Sep 2019
Response from Riccardo on 21 Sept 2019
Dear Guest, thank you for your your lovely review. We wish you back soon. Kind Regards

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The family that owns this place take great pleasure in making you feel right at home. Their hospitality is exceptional! Truly a great place to stay at.
Stayed 1 night in Sep 2019
Response from Riccardo on 18 Sept 2019
Dear Guest, we wish to thank you for your kind review and do hope to welcoming you soon again in the near future. Kind Regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2019
Response from Riccardo on 12 Sept 2019
Dear Guest, we wish to thank you for your review. Kind Regards

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hosts where amazing, made us feel welcome, especially to mother
Stayed 5 nights in Aug 2019
Response from Riccardo on 4 Sept 2019
Dear Guest, we wish to thank you for your review and do hope to welcoming you soon again in the near future. Kind Regards

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is very central (about 20 minutes walk to the Colosseum and 15 minutes to Roma Termini train station) and the room was very clean. Doreen and the other two ladies that run the hotel were really very helpful throughout our stay, particularly when we had to call a doctor out over the weekend, which they arranged very quickly
Stayed 3 nights in Aug 2019
Response from Riccardo on 7 Aug 2019
Dear Guest, we wish to thank you for your review and do hope to welcoming you soon again in the near future. Kind Regards

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The location was amazing. Great room for families with plenty of space. The ladies were amazing, both the front desk and the room host. Very hospitable.
Stayed 5 nights in Jul 2019
Response from Ricardo on 29 Jul 2019
Dear Guest, we wish to thank you for your kind review and do hope to welcoming you soon again in the near future. Kind Regards

10/10 Excellent

K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant stay.Delightful owners.Delicious bre
Stayed 1 night in Jun 2019
Response from Riccardo on 26 Jun 2019
Dear Guest, we wish to thank you for your kind review and wish to host you soon again in the near future. Kind Regards

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and well kept rooms in a central location. Staff was very helpful and accommodating. Highly recommended.
Stayed 1 night in May 2019
Response from Riccardo on 3 Jun 2019
Dear Guest, we wish to thank you for your review and do hope to welcoming you soon again in the near future. Kind Regards

10/10 Excellent

Howard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Walking distance to all attractive. Very kind and helpful owner and staffs.
Stayed 3 nights in May 2019
Response from Riccardo on 28 May 2019
Dear Guest, we wish to thank you for your kind review and do hope to welcoming you soon again in the near future. Kind Regards

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a wonderful place to stay, but a little difficult to locate and get into. Look for the Hotel Galatea sign and go into the archway. The code is 3690. You must go all the way to the back and go up staircase C (scala C). Call the phone number in your the reservation, as the receptionist is usually downstairs and you will have to call her anyway when you get to the 6th floor. Once you finally get in you’ll love it. Good luck!
Stayed 1 night in May 2019
Response from Riccardo on 23 May 2019
Dear Guest, we would like to thank you for your review and confirm that the easiest way to check-in is by calling us, as written on our street plate located on the right side of the main gate in the street. Kind Regards, Riccardo

10/10 Excellent

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is excellent, all attractions are within 15 minutes of walk. Everything was great! the staffs are fantastic!
Stayed 2 nights in Apr 2019
Response from Riccardo on 26 Apr 2019
Dear Guest, we are very happy to read your review and do wish to welcoming you soon again in the near future. Kind Regards, Riccardo

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Access difficult with tiny lift - unit on 6th floor. Staff very welcoming
Stayed 1 night in Apr 2019
Response from Riccardo on 25 Apr 2019
Dear Guest, we wish to thank you for your review and hope to welcoming you again in the near future. Kind Regards, Riccardo

10/10 Excellent

M.C., Vancouver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff. Great breakfast.Walking distance to Colosseum, Spanush steps, Forum Romanum, Victor Emanuel monument, Plaza Venetia etc.
Stayed 1 night in Apr 2019
Response from Riccardo on 11 Apr 2019
Dear Guest, we wish to thank you for your kind review and do hope to welcoming you soon again in the near future. Kind Regards, Riccardo

10/10 Excellent

Maria, Vancouver, Canada.

Dont expect an "hotel" but rather a bed and breakfast. Walking distance to just about everything except the Vatican. Very hospitable, wonderful breakfast. Nice clean rooms. Full kitchen facilities at your disposal. We would for sure recommend Roma Central Guesthouse.
Stayed 1 night in Apr 2019
Response from Riccardo on 7 Apr 2019
Dear Guest, we read with pleasure your review and wish to thank you for having chosen our property. We do hope to welcoming you soon again in the near future. Kind Regards, Riccardo

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location, friendly, clean and comfortable
Stayed 2 nights in Mar 2019
Response from Riccardo on 17 Mar 2019
Dear Guest, we wish to thank you for your kind review and hope to welcoming you soon again in the near future. Kind Regards, Riccardo

10/10 Excellent

Owen, caernarfon, wales, gb

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The property is in a good location with plenty if bars & restaurants around and within easy distance of the tourist attractions. It's very homely, quiet and quaint and safe. Being on the 6th floor, we had our window open and didnt hear a sound all night. The room was comfortable, and we wrre provided with fruit juice, yogurt, ,tea, coffee & snacks daily. There os a communal kitchen to use and where you are provided with a deliciiys danish pastry for breakfast from a wonderful lady! We would love to return to Roma again one day. The ladies that we met that work there are so helpful and pleasant - they make your stay very happy and welcoming . Thank you! X
Stayed 4 nights in Feb 2019
Response from Riccardo on 1 Apr 2019
Dear Guest, we read with lots of pleasure your review and are happy to know you did enjoy your stay in our property. We do hope to welcoming you soon again in the near future. Kind Regards, Riccardo

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely people very central in easy reach of all the tourist attractions guesthouse was lovely
Stayed 3 nights in Jan 2019
Response from Riccardo on 25 Jan 2019
Dear Guest, we wish to thank you for your kind words and are happy to know you enjoyed your stay in our property. Kind Regards, Riccardo

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019
Response from Riccardo on 19 Jan 2019
Dear Guest, We wish to thank you for your feedback. Kind Regards, Riccardo

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Dorina was amazing. The lady who served breakfast is the best. She greeted us every morning with fresh pastries, espresso and hot chocolate. The room was clean and centrally located. A short walk to the Spanish Steps, Trevi Fountain and Colosseum. We stayed for 5 days and would definitely stay there again.
Stayed 6 nights in Dec 2018
Response from Riccardo on 30 Dec 2018
Dear Guest, we wish to thank you for your lovely review and do hope to welcoming you again in the near future. Kind Regards, Riccardo

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First B&B experience
Everything good except the toilet has certain smell like "sewage"....but after sometimes its ok. Breakfast is good and staff friendly.
Stayed 4 nights in Dec 2018
Response from Riccardo on 22 Dec 2018
Dear Guest, we wish to thank you for your review. Kind Regards, Riccardo

10/10 Excellent

Art

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2018
Response from Riccardo on 28 Oct 2018
Dear Guest, we wish to thank you for your feedback. Kind Regards, Riccardo

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centrally located for shopping, dining and sightseeing. Felt very safe while on the property. Friendly staff and accommodating
Stayed 5 nights in Oct 2018
Response from Riccardo on 17 Oct 2018
Dear Guest, We wish to thank you for your review and hope to welcoming you again in the near future. Kind Regards, Riccardo

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018
Response from Riccardo on 10 Oct 2018
Dear Guest, We wish to thank you for your review and hope to host you soon again in our property. Kind Regards, Riccardo

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a difficult time finding the exact location of this apartment, because there are four hotels/apartments all within the same vacinity and same address. Once we found it, the room was kept clean and the staff was accommodating!
Stayed 5 nights in Sep 2018
Response from Riccardo on 6 Oct 2018
Dear Guest, We wish to thank you for your review and hope to welcoming you again in the near future. It is indeed easy to find us, simply noting we are located on the last floor in the staircase "C" with a lift. Kind Regards Riccardo

4/10 Poor

Verified traveller

Liked: Cleanliness, room comfort
Lots of stairs and no working elevator.
The elevator is broken and there are six flights of stairs that you climb to get to the hotel. The stairs wind around and each flight of stairs contains 5 mini flights of stairs. They had someone bring our bags up, but when we checked out no one was in the hotel and we had to carry them down. The breakfast was all packaged and the water heater to make tea was not cleaned. The room was loud, but the bed was comfortable.
Stayed 2 nights in Sep 2018
Response from Riccardo on 7 Sept 2018
Dear Guest, We apologize again for the inconvenience but want to assure you the elevator is now working properly. One of our main priority is cleanliness, thank you for your note. Our property, in spite of its very central location, in absolutely silent. Kind Regards Riccardo

10/10 Excellent

Terry

Terry,s Rome
Very clean unit self contained lovely ladies looking after us. Only downside was that the lift had broken down and the repairman was coming the day we left. But host organised movement of our bags. Rooms on the 6th floor. Very central to Rome. Recommend it.
Stayed 1 night in Aug 2018
Response from Riccardo on 3 Sept 2018
Dear Guest, we happily read your review and appreciate your note regarding our efforts to help you out with your luggage. We hope to host you soon again in the near future. Kind Regards, Riccardo

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018
Response from Riccardo on 11 Aug 2018
Dear Guest, We wish to thank you for your feedback. Kind Regards, Riccardo

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018
Response from Riccardo on 9 Aug 2018
Dear Guest, We wish to thank you for your review. Kind Regards, Riccardo

6/10 Okay

Dean

Liked: Staff & service
Average hotel and a great location
Average hotel and a great location
Stayed 2 nights in Jul 2018
Response from Riccardo on 1 Aug 2018
Dear Guest, Thank you for your feedback. Kind Regards Riccardo

8/10 Good

Tony, BC, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
Location was great. All main attractions were easily assisable. Staff was very friendly and accommodating. Wish the air conditioning was a little colder and that breakfast consisted of more than just pre packaged items
Stayed 3 nights in Jul 2018
Response from Riccardo on 23 Jul 2018
Dear Guest, We are happy to read your review and would like to take this occasion to thank you for having chosen our property. Kind Regards, Riccardo

10/10 Excellent

Hiep, California, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is good except the elevator, it is too small
Stayed 2 nights in Jul 2018
Response from Riccardo on 19 Jul 2018
Dear Guest, Thank you for your feedback which we really appreciate. As you may have noticed, our building is dated 1860 (historical area of Rome) and at that time the staircases were built that size. Nevertheless, it was quite funny to use it... Kind Regards

8/10 Good

Jeff, San Antonio, TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel staff was very nice and very accommodating. The room itself was very clean. We are a family of five and it had enough space for all of us comfortably. The location of the Guest House is amazing. It is close to EVERYTHING and we were able to see all of the major sites by walking for the most part.
Stayed 9 nights in Jun 2018
Response from Riccardo on 17 Jul 2018
Dear Guest, We are very happy to read you enjoyed your stay in our property and do wish to host you soon again in the near future. Kind Regards Riccardo

10/10 Excellent

Vicki, Madison, Wi

Liked: Cleanliness, staff & service, property conditions & facilities
Just a delightful experience! Our hostess was very friendly and the room was nicely decorated and clean. Lots of towels given for each person. Would definitely stay here again!
Stayed 1 night in Jul 2018
Response from Riccardo on 15 Jul 2018
Dear Guest, We are very happy to read you feedback and wish to host you soon again in the near future. Kind Regards, Riccardo

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
I would like to thank lady who took us in and gave us all important information. She was lovely and caring. Room was nice too and very clean. Great walking location to all attractions saved lot of money just by walking to the places we wanted to visit.
Stayed 3 nights in Jun 2018
Response from Riccardo on 3 Jul 2018
Dear Guest, We would like to thank you for your review and wish to host you soon again in the future. It is also a pleasure to read that our efforts were appreciated. Kind Regards, Riccardo

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel, greay value and location
Dorina was a spectacular host even when we checked in late at 2:00 AM in the morning without notice. The room was big, modern and clean. The hotel is in a nice area close to everything. 10 min walk to the Coliseum.
Stayed 2 nights in Jun 2018
Response from Riccardo on 25 Jun 2018
Dear Guest, We would like to thank you for having noticed our efforts to meet your needs. We wish to host you soon again in the near future. Kind Regards, Riccardo

10/10 Excellent

Emily, Leeds

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and staff
Really good hotel within a 15 minute walking distance to the Trevi Fountain, Colosseum and the main bus/train station. Also close the metro to get the Vatican. Doreena was very welcoming and helpful. Great little hotel
Stayed 3 nights in Jun 2018
Response from Riccardo on 23 Jun 2018
Dear Guest, We would like to thank you for your feedback, wishing to host you soon again in the near future. Kind Regards, Riccardo