Property amenity
Check availability

Reviews of Pace Helvezia

4 out of 5
Pace Helvezia
Via IV Novembre, 104, Rome, RM

Reviews

7.8

Good

Rating 10 - Excellent. 99 out of 378 reviews" "
Rating 8 - Good. 180 out of 378 reviews" "
Rating 6 - Okay. 67 out of 378 reviews" "
Rating 4 - Poor. 20 out of 378 reviews" "
Rating 2 - Terrible. 12 out of 378 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nicoletta, Elmwood Park

Liked: Cleanliness, staff & service
Great location Superb service
Stayed 2 nights in Apr 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed there many times. The hotel is in a great location. Most of the major attractions are within walking distance. There are plenty of restaurants close by and the staff at the hotel are very friendly and helpful. The views from the roof terrace are excellent.
Stayed 7 nights in Aug 2023

10/10 Excellent

Stacy, El Cajon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We loved this hotel. The location was excellent, every staff member was kind and friendly, it was very clean and the breakfast was an added bonus. The a/c in the room was very good, which was appreciated. The beds were a little too firm for our liking, but overall the hotel was very good.

8/10 Good

Bobbie

Liked: Cleanliness, staff & service, property conditions & facilities
The location was good. The staff was friendly and helpful. The hotel was nice but like most hotels in Rome, it could use some updating. Our room was on the 6th floor and had a nice balcony with a small table and chairs. The balcony was a nice feature, but the rooftop patio is above the 6th floor rooms and guests must use the 6th floor to get to the rooftop. Guests sliding the tables and chairs was very loud at all hours of the day & night. The view from up there is nice though and it’s a nice place to sit with a beverage. If you are a light sleeper, I wouldn’t recommend a room with a balcony. I used ear plugs and was happy to have a balcony. The breakfast was a nice bonus as well.
Stayed 3 nights in May 2023

10/10 Excellent

Marjorie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous breakfast and great location
Wonderful stay and fabulous breakfast! The Pace Helvezia was an easy walk from the bus stop from the train station, and close to the must sees in Roma. Our room was on the street side, which was bustling until 2am or so, but we were able to close the window and still be comfortable in the room (April). The (included) breakfast was fantastic and I was impressed at how hard Francesca worked every morning (we stayed three days.) All of the front desk staff were very helpful and we had a wonderful stay in Rome!
Stayed 3 nights in Apr 2023

4/10 Poor

Freddy

Liked: Staff & service
Disliked: Property conditions & facilities
Very worn and a lot of noise from the road, the staff are nice and the location is good
Stayed 3 nights in May 2023

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Walking distance to alot of things. Other than that, very old hotel with outdated appliances. In need of MAJOR renovations. Very bad wifi in room. Tea kettle was replaced by another dirty one. Room safe did not work. Toilet and urinal set up makes no sense- especially if you are a tall person. Avoid if you can.
Stayed 3 nights in Apr 2023

8/10 Good

Janet

Stayed 4 nights in Apr 2023

10/10 Excellent

Betty

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Outstanding service and hospitality
Stayed 1 night in Mar 2023

6/10 Okay

olatilewa, brooklyn

Liked: Cleanliness, staff & service
The hotel is very well located, the staff were warm and eager to assist. I lost a night due to flight cancellation. This information was shared with the hotel and absolutely no empathy. Be sure not to book non-refundable with this hotel. Breakfast was ok but in a tiny room with insufficient seating. It's the perfect location to walk around Rome city center, it is not 4stars.
Stayed 2 nights in Mar 2023

8/10 Good

Adelia

Travelled with family
Liked: Cleanliness, staff & service, amenities
Overall, the property and staff was quite nice and lovely. However, our room had an issue with a running toilet. It was bad enough they turned the water off overnight. The guest in the next room complained several times. It took flushing it multiple times to get it to stop running.
Stayed 3 nights in Feb 2023

8/10 Good

Emma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

6/10 Okay

Linda

Stayed 2 nights in Sep 2022

10/10 Excellent

russell

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Pace hotel is in a great area of town. It is a 15 min walk to the train station, 15 min walk to the Colosseum, 5 min walk to Trevi fountain. The staff was very helpful. The included breakfast was great, with many selections. Bring a bottle of wine to the rooftop terrace and enjoy a beautiful view of Rome. My only problem was the street noise, but I am a light sleeper.
Stayed 1 night in Sep 2022

6/10 Okay

Inna

Travelled with family, Travelled with family and small children
Disliked: Cleanliness
The location is great. The hotel is dated and the air conditioning is not great but it is affordable and in the center of town.
Stayed 5 nights in Aug 2022

8/10 Good

Iman

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, close to fountain, piazza Venezia, coliseum. Make sure AC works in the room before unpacking. I had to change room because of it once.
Stayed 7 nights in Jul 2022

8/10 Good

PAMELA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in the center of Rome, spacious rooms, however I must note the noise of Rome never stops night or day, for a better nights rest use earplugs
Stayed 1 night in May 2022

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and close to everything
Stayed 1 night in Apr 2022

10/10 Excellent

Iralis

Stayed 1 night in Mar 2022

10/10 Excellent

Larissa

Liked: Cleanliness, staff & service, property conditions & facilities
О
Stayed 1 night in Mar 2022

10/10 Excellent

Iralis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2022

10/10 Excellent

S

Liked: Staff & service, amenities, property conditions & facilities
The property was fancy in the day but still has class. Rooms though small and dated somewhat were clean and comfortable. Construction in the neighboring building started early with noise but fine if your an early riser. Great breakfast in the morning - awesome coffee and hard working staff! Close to restaurants bars and attractions and walkable. A fantastic rooftop terrace- garden with a great view and place to sit and have a drink to plan the next day. Great showers with awesome water pressure to rejuvenate. It’s not pretentious but a nice spot. One ask would be to add some USB ports to charge devices at end of day.
Stayed 4 nights in Mar 2022

8/10 Good

Radoslav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfekt location. Very friendly personal. I reccomendet .
Stayed 3 nights in Jan 2022

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in an amazing location, five minute walk from Trevi Fountain! It has the charm we were looking for in a hotel, and the staff was wonderful. Breakfast is included and had many options! We will definitely stay here again.
Stayed 1 night in Dec 2021

10/10 Excellent

Juliano

Stayed 3 nights in Nov 2021

10/10 Excellent

Daniel

Stayed 2 nights in Nov 2021

10/10 Excellent

Julia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the greatest location. We were able to walk everywhere. I loved the room terraces and the breakfast. Staff extremely helpful and friendly. Very clean and sanitized. Check in was a breeze and they were able to get us in early. Will stay here again if I ever get to come back to Rome.
Stayed 1 night in Oct 2021

10/10 Excellent

Frank

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Short walk to the Colosseum and an even shorter walk to Trevi Fountain! For lots of choices to eat and shop, the area around the fountain was the most lively! Great location to catch buses around town.
Stayed 3 nights in Oct 2021

10/10 Excellent

devon

Stayed 10 nights in Jul 2021

8/10 Good

Catalin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
4 days in rome
Great location, good service. It’s not a 4 star hotel it was long ago, but it was clean and nice to see the old art. The view from the terrace is great. The breakfast is good, but when i booked it said buffet, the only minus was that we had to wait for being served, some lost time.
Stayed 4 nights in Jul 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Excellent location as it is surrounded in all directions by palazzo, galleries, churches, famous monuments and excellent restaurants. Go up to the roof top with a cup of coffee and enjoy the fantastic panoramic view of Rome. Within its ranks this hotel is the best in my view.
Stayed 3 nights in Jan 2020

8/10 Good

Renata

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Oct 2020

10/10 Excellent

Zibi, Toronto, Canada

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. We always like to return to this hotel. Our favourite stop in Rome, very close to Colosseum, Fontana di Trevi and Spanish Steps.
Stayed 1 night in Jan 2020
Response from Nadia on 25 Jan 2020
Thanks for your kind review.

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Bra läge. Finns bara en el uttag i rummet som var inte lätt att komma åt. Sladen för vattenkokare var för kort. Att koka vatten måste man lägga kokare på golvet!!
Stayed 5 nights in Nov 2019
Response from Nadia on 18 Nov 2019
Thanks for your kind review.

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well located but poor wifi.
I had a single room which was very small but clean and nicely appointed. Only issue was the wifi that did not work for more than 24 hours before I checked out. I had to use the data on my phone which was okay for me because I was about to leave Italy and end my cell phone package so had some left to use but other guests could not have been happy with the poor service.
Stayed 3 nights in Oct 2019
Response from Nadia on 9 Nov 2019
Thanks for your review. We apologize about the issues we had with our wi-fi during your stay. We did our best to fix it as soon as possible.

8/10 Good

Verified traveller

Stayed 1 night in Oct 2019
Response from Nadia on 21 Oct 2019
Thanks for your kind review.

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The hotel is very traditional when you walk in and the appearance is lovely if a bit old fashioned. The room was very dated. But the main problem was the shower. If we were there longer I would have complained but we managed. They have tried to seal the edge so it doesn’t spray out but the seal is coming off so it just sprays all over the bathroom. We just had to lay down all the towels and clear everything out. The shower was VERY powerful. Apart from that I was really happy. I left my Raybans in the room after we checked out. They put them behind the desk for me so was really happy with the service.
Stayed 3 nights in Sep 2019
Response from Nadia on 20 Sept 2019
Thanks for your review, we will do our best to improve the mentioned issues.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2019
Response from Nadia on 12 Sept 2019
Thanks for your kind review.

8/10 Good

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location A Plus!
Amazing location. Clean, lovely service!
Stayed 3 nights in Aug 2019
Response from Nadia on 21 Aug 2019
Thanks for your kind review.

8/10 Good

Ivone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019
Response from Nadia on 21 Aug 2019
Thanks for your kind review.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While the hotel and the staff were very good there was just a couple of things we had hoped were better The bathroom did not give any cold water it was warm the whole time and the beds are very hard The pillows provided I have very flat and hard
Stayed 8 nights in Jul 2019
Response from Nadia on 7 Aug 2019
Thanks for your review, the water becomes more cold within a couple of minutes, it comes out warm at the beginning because it is hot outside. We will do our best to improve our bedding.

8/10 Good

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2019
Response from Nadia on 7 Aug 2019
Grazie per la sua recensione positiva.

10/10 Excellent

Cathy, Buffalo, NY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property. The only issue was that the wifi. You needed to keep reconnecting to it.
Stayed 3 nights in Jul 2019
Response from Nadia on 2 Aug 2019
Thanks for your positive opinion.

6/10 Okay

Lynton

Business traveller, Travelled with partner
The Hotel is in a great location with the Colosseum and most of Rome'[s attractions only 15 - 20 minutes walk away. The Hotel is Right in the middle, Did seem to have a lot of noise from the maid service though banging doors and the such. Lifts are tinnie only 3 people or 2 with suitcases. It's an Older Hotel but the Location is what saves it.
Stayed 6 nights in Jul 2019
Response from Nadia on 18 Jul 2019
Thanks for your kind review.

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Decent stay
Beds are very hard, but the rooms are clean. There was a heat wave and the air conditioner was mediocre. Internet was very spotty and constantly dropped. Staff was fantastic and helpful
Stayed 5 nights in Jul 2019
Response from Nadia on 18 Jul 2019
Thanks for your review.

6/10 Okay

Verified traveller

Travelled with family and small children
Liked: Staff & service
The location of this hotel was great. We could easily walk in the heat to Trevi Fountain, Pantheon.. and the cat sanctuary Torre Argentina(which was on our list). Colosseum is close enough for cheap taxi ride. The staff helped with our needs and breakfast had a decent variety with good cappuccino. I just thought the place could use some paint/wallpaper updating. We had scuffs on the walls and it seemed to need refreshing.
Stayed 2 nights in Jun 2019
Response from Nadia on 26 Jun 2019
Thanks for your kind review. We will do our best to improve the mentioned issues.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 19 nights in May 2019
Response from Nadia on 26 Jun 2019
Thanks for your kind review.

10/10 Excellent

Verified traveller

Stayed 3 nights in Jun 2019
Response from Nadia on 26 Jun 2019
Thanks for your kind review.