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Reviews of Mercure Rome Leonardo da Vinci Airport

4 out of 5
Mercure Rome Leonardo da Vinci Airport
Via Portuense 2470, Fiumicino-Rome, Fiumicino, RM

Reviews

7.4

Good

Rating 10 - Excellent. 286 out of 1000 reviews" "
Rating 8 - Good. 329 out of 1000 reviews" "
Rating 6 - Okay. 195 out of 1000 reviews" "
Rating 4 - Poor. 116 out of 1000 reviews" "
Rating 2 - Terrible. 74 out of 1000 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

david

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and they made transportation easy
Stayed 1 night in Mar 2024

10/10 Excellent

Douglas, Moses Lake

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, good restaurant, good price
Stayed 1 night in Mar 2024

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for an early morning flight. Shuttle costs 6 euro and starts at 5:50AM about every 40 munutes. Clean safe.
Stayed 1 night in Mar 2024

8/10 Good

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the hotel when I got there, but I had to spend close to an hour at the Rome Airport in cold, wet weather waiting for a shuttle to the hotel. It was unconscionable! I wish I had known shuttles ran so infrequently and I would have taken a cab! I am still shivering!
Stayed 1 night in Feb 2024

6/10 Okay

Esther

Liked: Cleanliness, staff & service
En principio el shutle que supuestamente deberia recogerme en el aeropuerto, muy mal indicado, nadie supo explicar donde deberia para, tuve que tomar un taxi compartido, 15€ por persona, la habitacion amplia, pero hay mucho olor a cigarrillo, shutle de vuelta ok, cuesta 6€ muy cerca del aeropuerto solo pase una noche entre vuelos
Stayed 1 night in Feb 2024

6/10 Okay

Allison, Fort Bragg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are looking for a place to spend 1 night, I definitely recommend it! They have a shuttle to and from the airport and will call a taxi if you need to leave earlier. The restaurant in house was great and I would eat there again. The only reason I couldn’t do 5 stars was the lack of AC. But I know I like to sleep in cold rooms
Stayed 1 night in Feb 2024

8/10 Good

Mary, Urbana

Liked: Cleanliness, staff & service, property conditions & facilities
Very good, comfortable, short stay airport hotel with excellent staff
Stayed 1 night in Jan 2024

8/10 Good

Giovanni, Arezzo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind personnel , good gym equipment. The room was ok , a little old-fashioned, and there were a couple of blown light bulbs
Stayed 1 night in Jan 2024

10/10 Excellent

Mohammed Mubarak

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Jan 2024

10/10 Excellent

Inga

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Angelo

Stayed 1 night in Jan 2024

6/10 Okay

Stanley, San Antonio

Efficient & responsive staff, close to airport. No WI-FI during my stay & if you like to have news in English you will not have it on the TVsystem. Would not recommend the in-house restaurant because they are many very good ones nearby.
Stayed 1 night in Jan 2024

6/10 Okay

Steven

Travelled with family
Meh
No WiFi No cups in the room. Loud fan
Stayed 1 night in Jan 2024

10/10 Excellent

Marina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and great room for a reasonable price. The lights in the room didn’t work.
Stayed 1 night in Jan 2024

6/10 Okay

Verified traveller

Disliked: Staff & service
I don't understand why in a major hotel like Mercure, having access to stable WIFI is a problem. I was unable to chat with family and friends while in this hotel. The WIFI was horrible. That's the only problem i had
Stayed 1 night in Jan 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

ARACELY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

keith

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Girolamo

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Dec 2023

2/10 Terrible

Geetha Kuruvilla

Stayed 2 nights in Nov 2023

6/10 Okay

David

Liked: Cleanliness, staff & service
The property is in decent condition. Great hotel for one night to be near the airport. The hotel shuttle bus from the airport picks up at Terminal 3. The cost is additional at €6 each way and this is billed to your room. The walk from Terminal one to terminal three is only three minutes. Very easy.
Stayed 1 night in Dec 2023

8/10 Good

Russell

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
close to airport good dining room
Stayed 1 night in Nov 2023

10/10 Excellent

Lorraine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for airport
Perfect for over night stay either going or coming to Fumincino airport. Bar/Restaurant very good.
Stayed 1 night in Dec 2023

10/10 Excellent

Brian Henry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

2/10 Terrible

EUSTACIO

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I really regret staying here, mildew on the shower, dirty restrooms, carpet smells like trash, all rooms smell like smoke even when you ask for non smoking room, retired people in charge of cleaning, They think little spray will take away the smoke smell. We had a really bad night with this room condition.
Stayed 1 night in Sep 2023

8/10 Good

ali

Good
Stayed 1 night in Nov 2023

4/10 Poor

marlene

Travelled with group
Liked: Cleanliness, staff & service, room comfort
The website shows airport transfer. The driver charged us 15 euros per person each way. This should have been specified.
Stayed 1 night in Nov 2023

10/10 Excellent

James

Liked: Amenities
Clean, quiet, and comfortable.
Stayed 2 nights in Nov 2023

10/10 Excellent

Lorenzo, Yorktown

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room where I stayed was newly refurbished. For the shuttle, it is 6 euro each way and will be paid at the counter of the hotel. Ride times are fixed and are 40' to 1h apart.

10/10 Excellent

Mildred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Second stay
Cannot say more good things about this property and I am glad I cancelled my Hilton FCO instead stayed the second time with this hotel. Shuttle service from and to FCO - arrival - is great and worth the $6. Front Desk BORIS is to be mentioned for his outstanding help when I stayed there second visit. Overall stay, Excellent
Stayed 1 night in Oct 2023

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities
A great option for those who need easy access to Leonardo da Vinci–Fiumicino Airport. We stayed here three times, and each time the rooms were clean and comfortable, the breakfast was quite good, and the staff members were helpful and friendly. The shuttle to and from the airport is very convenient.

8/10 Good

Genevieve

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Reviews
Very nice hotel. Weather prevent d us from exploring outdoors. Close to the airport. Quiet
Stayed 1 night in Oct 2023

6/10 Okay

Alice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

Linda, Houston

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel with an easy shuttle service from the airport but expensive.
Stayed 1 night in Oct 2023

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel for an overnight close to the Rome airport. Free food at the bar was a meal in itself.
Stayed 1 night in Oct 2023

8/10 Good

Jeremy

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The restaurant was very good, but the service was very slow. The room was clean and updated.
Stayed 2 nights in Sep 2023

8/10 Good

Work Smart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice restaurant and options. Coffee needs to be more readily available for breakfast. Long lines for buffet
Stayed 1 night in Sep 2023

10/10 Excellent

Elizabeth

Travelled with partner
Need new mattress
Stayed 1 night in Sep 2023

10/10 Excellent

michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
By clean and convenient to the airport Modern up to date rooms
Stayed 1 night in Oct 2023

6/10 Okay

william

Stayed 1 night in Oct 2023

6/10 Okay

odalis

Travelled with group
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The lobby, restaurant, and pool area were nicely maintained, and staff were very helpful and kind. The breakfast buffet, if you chose to pay, was a nice bonus to have available. The shuttle to the airport was also a nice amenity for $6 euros. The room conditions were poor. The carpets were dirty and there was mold on the shower curtains. Just shabby overall. Rooms need a refresh and update. But I suppose the rates would be more at that point. Good location near the airport.
Stayed 1 night in Oct 2023

6/10 Okay

Benjamin

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2023

2/10 Terrible

Stephane

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Old dirty smelly hotel. Pool was closed for season. We were 3 couples. 1 room with no showers curtain. 1 with defective toilet. All had awful mouldy smell
Stayed 1 night in Oct 2023

8/10 Good

Kathryn, Winston Salem

Stayed 1 night in Oct 2023

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good option near FCO
For the price the Mercure is a good hotel that is close to the airport. The shuttle service was excellent.
Stayed 1 night in Sep 2023

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

6/10 Okay

Jorge

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2023