All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Great location, convenient to restaurants, shopping and the subway. Good hotel - no complaints - as expected and advertised. Desk staff was very friendly and helpful. Would absolutely stay here again.
Joseph
Stayed 6 nights in Feb 2024
Response from Laura - Hotel Manager on 16 Apr 2024
Dear Joseph,Thank you for your great review! We are glad to hear that you had an amazing time with us, that you enjoyed our central location and that our staff was helpful during your stay.We look forward to welcoming you again soon!Best regards,
Great property. Small rooms but we knew that. Room was warm all the time…only complaint. The staff was lovely. We would stay again!
Judith
Stayed 4 nights in Feb 2024
Response from Laura - Hotel Manager on 23 Mar 2024
Dear Judith,Thank you so much for sharing your feedback with us!We're delighted to hear that you enjoyed your stay with us overall. We're glad that our staff made your stay pleasant. We'll take note of your comment about the room temperature to ensure a comfortable experience for our guests in the future. We look forward to welcoming you back on your next visit!
Very close to the stairs, surrounded by business districts, very safe and lively! Although the overall facilities are not very modern, they are very clean and cleaned in a timely manner. The staff are very professional and enthusiastic, and it feels very warm. Very good value , will come again in the future.
Ke
Response from Laura - Hotel Manager on 16 Jan 2024
Dear Ke,Thank you for your detailed and positive feedback! We're delighted to hear that you appreciated our close proximity to the Spanish Steps and found the area safe and lively. It's great to know that you found the facilities clean and well-maintained. We do appreciate the feedback concerning our rooms, we value your opinion and will definitely work on providing a even better service to our guests.We're pleased that our staff added to the warmth of your experience. Your comment on the good value is much appreciated, and we look forward to welcoming you again in the future. Your satisfaction is our priority, and we aim to provide you with another enjoyable stay. Safe travels until then!
Near Spanish steps
Great staff
Fantastic restaurant across the street
Paul
Stayed 2 nights in Nov 2023
Response from Laura - Hotel Manager on 25 Nov 2023
Dear Paul,Thank you for this amazing review! We are glad to hear that you had a great time at Hotel Piazza di Spagna and that our location and our staff made your stay memorable.We hope to welcome you again soon.
Convenient, clean enough. Location location location. Accessible to everything. Will stay here again. Staff were nice.
Melinda
Stayed 5 nights in Oct 2023
Response from Laura - Hotel Manager on 15 Nov 2023
Dear Melinda,Thank you for your positive feedback! We're glad to hear that you had a great time at Hotel Piazza di Spagna. Location is indeed key, and we're delighted it met your expectations. It's also great to know that our staff was helpful during your stay. We look forward to hosting you again on your next visit.
This was the perfect location! Close to the metro line, taxi stand , restaurants shopping and the Spanish Steps!. The staff were so friendly, knowledgeable and helpful. The hotel was clean and quiet. Plenty of space in the room for luggage and souvenirs! Would absolutely recommend this to anyone planning on coming to Rome
Alice
Stayed 4 nights in Oct 2023
Response from Laura - Hotel Manager on 15 Nov 2023
Dear Alice,Thank you for your fantastic review! We're thrilled to hear that our location was perfect for your needs and that our staff provided an excellent service during your stay. We're delighted that you enjoyed your room and found the hotel clean and quiet. Your recommendation means a lot to us, and we look forward to welcoming you or anyone you refer in the future.
Response from Laura - Hotel Manager on 24 Oct 2023
Dear Lois, thank you for your review! We're pleased that you enjoyed our central location and thank you for your kind words regarding our staff. Your feedback is greatly appreciated, and we hope to welcome you back in the future.
Great location and helpful front desk staff. Would definitely recommend
Tanya
Stayed 2 nights in Oct 2023
Response from Laura - Hotel Manager on 24 Oct 2023
Dear Tanya, thank you for your review! We're delighted to hear that you enjoyed our great location and found our front desk staff to be helpful. Your recommendation means a lot to us, and we look forward to welcoming you again in the future.
You have to give your key back when you leave the building. Not ideal to be able to come and go as you please. Getting stuck talking to the reception (won't say which shift) just a little overly friendly. Would rather be able to come and go as I please and not be hit on as a solo traveler. Just be short and to the point and not overly friendly when getting your key.
Verified traveller
Stayed 2 nights in Sep 2023
Response from Laura - Hotel Manager on 5 Oct 2023
Dear Guest,Thank you for sharing your feedback with us. We thrive to provide the best experience to all our guest with a caring service and the best tips to visit Rome to the fullest, and we are sorry that we didn't hit the mark with you. We apologize for any inconvenience you experienced regarding the key return policy and the interactions with our reception staff, and we'll take your comments into consideration as we work to improve our guest experience.Your comfort and satisfaction are important to us, and we will ensure that our staff is trained to respect your boundaries and preferences. We hope to have the opportunity to welcome you back in the future.
Fantastic location just a three minute walk from the Spanish Steps and about 11 minutes to Trevi Fountain. Great restaurants abound throughout the area, and every high end clothier you can think of. Amir at the front desk was welcoming and very helpful.
Michael
Stayed 2 nights in Sep 2023
Response from Laura - Hotel Manager on 25 Sept 2023
Dear Michael, thank you for your wonderful review! We're delighted that you enjoyed our fantastic location, and it's great to hear that Amir at the front desk provided an amazing service during your stay. Your feedback motivates us to continue providing exceptional service. We look forward to welcoming you back in the future for another memorable visit.
6/10 Okay
Judith, Daytona Beach
Travelled with family
16 Sept 2023
Liked: Cleanliness, staff & service
The best thing about this property was the location and also front desk is very very helpful. Our room was very small. The shower was one of those makeshift shower so water went everywhere. The staff was very helpful especially with transportation and recommendations for restaurants. there is a breakfast for €10.00 basic nothing cooked order.I think it a little overpriced for What you get. As for the VIP I am a gold member I got a bottle of wine but I could not choose whether you wanted white or sparkling. You had to take the red and we got no upgrades.
Judith
Stayed 3 nights in Sep 2023
Response from Laura - Hotel Manager on 25 Sept 2023
Dear Judith, thank you for taking the time to share your feedback with us. We're pleased that you found our location convenient and our front desk staff very helpful, and we appreciate your kind words in this regard.As a 3 star Hotel, we offer a continental breakfast buffet that most of our guests find very convenient, but we're committed to making improvements where needed and we will review our offerings to ensure they align better with guest expectations.We do offer VIP Expedia members a complimentary bottle of wine, while the free upgrade is only upon availability. Unfortunately we didn't have any other room available during your stay as we were fully booked.We apologize for the inconvenience you experienced with the shower. We understand the importance of a comfortable and hassle-free stay, and we will certainly look into this issue to see how we can improve.We hope that you would consider staying with us again in the future, and we would love the opportunity to provide you with a more enjoyable experience.
Excellent location. Very helpful and friendly staff. Highly recommend.
A
Stayed 2 nights in Sep 2023
Response from Laura - Hotel Manager on 25 Sept 2023
Dear A, thank you for your review! We're delighted to hear that you found our location excellent and our staff helpful and friendly. Your recommendation means a lot to us, and we hope to have the pleasure of hosting you again in the future.
Love this hotel and area! All staff members are incredible! Soooo nice and so helpful! Can't find better staff anywhere!
Rosalie
Stayed 2 nights in Sep 2023
Response from Laura - Hotel Manager on 25 Sept 2023
Dear Rosalie, thank you so much for your kind words and positive review! We're thrilled to hear that you loved your stay at Hotel Piazza di Spagna. Your appreciation for our staff's friendliness and helpfulness means the world to us. We're here to make your stay exceptional, and it's wonderful to know that our team's efforts have made a positive impact. We can't wait to welcome you back for another enjoyable stay.
Absolutely the best hotel stay I’ve had in Rome, and I’m a frequent traveler there. 1.5 blocks away from Piazza di Spagna, metro, the fabulous shopping on Via del Corso, and literally dozens of highly rated eateries (including several within a block of the hotel), all in a refurbished old palazzo with a stunning roof deck). Best hotel stay in Rome, and going forward my go to place.
Paolo
Stayed 3 nights in Aug 2023
Response from Laura - Hotel Manager on 4 Sept 2023
Dear Paolo,Thank you for your outstanding review! We're absolutely thrilled to hear that your stay with us was the best you've had in Rome, especially considering your frequent visits. It's wonderful that our location along with the proximity to restaurants added to your experience.Your feedback motivates us to continue delivering exceptional experiences.We're honored to be your go-to place in Rome going forward and can't wait to welcome you back for another fantastic stay.
The location is perfect. The staff is very friendly, accommodating and helpful. The room was nice but the shower in the bathroom is horrible. It's a bathtub with a shower head but there's no shower curtain, just a half glass, so we ended up flooding the bathroom whenever we showered. Our window opened up to a courtyard used by the staff so there was little privacy if we wanted to open the shades. Overall it was an OK place to stay.
Sonia
Stayed 3 nights in May 2023
Response from Laura - Hotel Manager on 29 Aug 2023
Dear Sonia, we truly appreciate your feedback on your recent stay with us. We're thrilled that you found our prime location and the friendly, accommodating, and helpful staff to be highlights of your experience. We apologize for any inconvenience caused by the shower setup. Your insights are invaluable to us, and we'll certainly take your suggestions into consideration to enhance our guests' overall comfort. Despite these challenges, we're glad to hear that you still had great stay with us. We hope to have the opportunity to welcome you back and provide an even better experience in the future. Thank you for choosing our hotel for your stay in Rome.
Response from Laura - Hotel Manager on 29 Aug 2023
Dear Karen, thank you so much for taking the time to leave us a 5-star review! We appreciate your support and hope to welcome you back for another exceptional experience soon. Thank you again for choosing our hotel!
Response from Laura - Hotel Manager on 29 Aug 2023
Dear Neal, we're truly sorry to hear that your experience at our property was far from satisfactory. Your feedback is important to us, and we would appreciate more specific details about the issues you encountered so that we can address them effectively. We aim to provide a positive and enjoyable stay for all our guests, and we regret that we fell short in meeting your expectations. If you're open to it, we would love to discuss your concerns further and work towards resolving them. However, if you've already made up your mind, we respect your decision to seek alternative accommodations. Thank you for bringing your concerns to our attention.
Amazing location and some of the best air-conditioning I've had in Italy which was amazing during the heat wave.
Very caring staff and wonderful stay!
Susan
Stayed 3 nights in Jul 2023
Response from Laura - Hotel Manager on 29 Aug 2023
Dear Susan, we're delighted to receive your fantastic review! It's wonderful to know that our prime location and efficient air-conditioning made your stay with us comfortable, especially during the heat wave. Our team takes great pride in providing caring and attentive service to our guests, and we're thrilled that you had a wonderful experience. Your kind words motivate us to continue delivering exceptional stays. Thank you for choosing our hotel, and we look forward to welcoming you back for another memorable visit!
Very nice and clean. Would definitely stay here again. Front desk was very helpful and accommodating.
Sherese
Stayed 2 nights in Jul 2023
Response from Laura - Hotel Manager on 29 Aug 2023
Dear Sherese, thank you for your review! We're thrilled to hear that you enjoyed your stay with us and that you appreciated our front desk staff and found our property to be very nice and clean. Your positive feedback encourages us to maintain our high standards. We can't wait to have the pleasure of hosting you again in the future.
8/10 Good
Sabine
Travelled with family
7 Jul 2023
Liked: Cleanliness, staff & service
Pleasant stay but very firm mattress, convenient location, very walkable
Sabine
Stayed 4 nights in Jul 2023
Response from Laura - Hotel Manager on 29 Aug 2023
Dear Sabine, we appreciate your review and are glad to hear that you had a pleasant stay with us. It's great that our convenient location allowed you to explore the area easily on foot. We take note of your feedback about the mattress, as guest comfort is important to us. If you choose to stay with us again in the future, please feel free to let us know your preferences, and we'll do our best to ensure your comfort. Thank you for choosing our hotel, and we hope to welcome you back for another enjoyable stay!
The staff was amazing. Helpful, and pleasant to converse with. Planning to go back to the same hotel in 2024. Ciao.
Cheryl
Stayed 4 nights in Jun 2023
Response from Laura - Hotel Manager on 29 Aug 2023
Dear Cheryl, thank you so much for your fantastic review! We're glad to hear that our staff made a positive impact on your stay, and we'll be sure to share your kind words with them. It's wonderful to know that you're already planning to return to our hotel in 2024 – we can't wait to welcome you back with open arms. We're honored to have you as a valued guest.
Hotel located near shopping, restaurants and bars. Would definitely stay here again. Staff very helpful.
Marian
Stayed 5 nights in Jun 2023
Response from Laura - Hotel Manager on 29 Aug 2023
Dear Marian, thank you for your review! We're pleased that our hotel's convenient location made your stay enjoyable. We're also glad to hear that our staff's helpfulness left a positive impression. We look forward to hosting you again in the future.
Response from Laura - Hotel Manager on 13 Jul 2023
Dear Patricia,Thank you so much for taking the time to leave us a 5-star review! We appreciate your support and hope to welcome you back for another exceptional experience soon. Thank you again for choosing our hotel!Warm regards,
A great spot to spend an overnight layover in Rome!
Samuel
Stayed 1 night in May 2023
Response from Laura - Hotel Manager on 29 Aug 2023
Dear Samuel, we're delighted to hear that you found our hotel to be a great spot for your overnight layover in Rome! Thank you for choosing us for your stay. Should you ever find yourself with another layover in the city, we'd be happy to welcome you back.
This property was close to everything I wanted to see (spanish steps, trevi, pantheon; i was even able to walk to the colosseum from this hotel). The staff is fantastic, friendly, and funny! This is definitely where I will be staying next time i come to Rome.
Michelle
Stayed 3 nights in May 2023
Response from Laura - Hotel Manager on 29 Aug 2023
Dear Michelle,Thank you for your fantastic review! We're glad to hear that our property's central location allowed you to easily explore Rome's iconic landmarks. It's wonderful that our staff's friendliness and sense of humor added to your experience. We can't wait to welcome you back on your next trip to Rome – we'll be here to make your stay just as memorable.
Response from Laura - Hotel Manager on 13 Jul 2023
Dear Morris,Thank you so much for taking the time to leave us a 5-star review! We appreciate your support and hope to welcome you back for another exceptional experience soon. Thank you again for choosing our hotel!Warm regards,
A beautiful hotel right in the heart of Rome.
We stayed here for 3 nights, the room was perfect and ideal for walking to all of the main tourist spots.
We had breakfast in the hotel and found it to be excellent value for money.
Staff were friendly and helpful.
Would definitely stay here again.
r
Stayed 3 nights in Feb 2023
Response from Laura - Hotel Manager on 29 Aug 2023
Dear R on, thank you for your glowing review! We're thrilled that you enjoyed your stay at our beautiful hotel located in the heart of Rome. It's fantastic to hear that the room exceeded your expectations. We're also pleased that you appreciated our breakfast offer and that our friendly and helpful staff contributed to your positive experience. We can't wait to have you as our guest again in the future. Your support means a lot to us!
This was a nice hotel, close to the Metro. Quiet at night with a lovely breakfast provided. Concierge were very friendly. Only wish we could have checked in earlier than 3pm. Makes for a long day after overnight flight travel!
We will return!
Jeffrey
Stayed 4 nights in Sep 2022
Response from Laura - Hotel Manager on 29 Aug 2023
Dear Jeffrey, thank you for sharing your feedback with us! We're glad you enjoyed your stay at our hotel and appreciated our convenient location. It's great to hear that you enjoyed our lovely breakfast. We apologize for any inconvenience regarding the check-in time, as we understand the challenges of long travel days. We appreciate your understanding and look forward to having you return for another visit.
Response from Laura - Hotel Manager on 29 Aug 2023
Dear Gabriel, we greatly appreciate your review! It's wonderful to hear that you consider our location the best in Rome. We strive to offer a prime setting for our guests to enjoy their stay to the fullest. Thank you for choosing us, and we hope to have the pleasure of welcoming you back in the future.
Response from Laura - Hotel Manager on 29 Aug 2023
Dear Felipe, thank you for your review! We're delighted that you appreciated our amazing location and found our hotel charming. We hope you had a wonderful stay and look forward to hosting you again in the future.
Great location - cute restaurants and shops.. air conditioning and comfortable beds
Joseph
Stayed 1 night in Jul 2022
Response from Laura - Hotel Manager on 29 Aug 2023
Dear Joseph, thank you for your review! We're glad you enjoyed our great location. It's wonderful to know that the air conditioning and comfortable beds added to your overall experience. We hope to welcome you back again in the future.
Response from Laura - Hotel Manager on 13 Jul 2023
Dear Johnny,Thank you so much for taking the time to leave us a 5-star review! We appreciate your support and hope to welcome you back for another exceptional experience soon. Thank you again for choosing our hotel!Warm regards,
Response from Laura - Hotel Manager on 29 Aug 2023
Dear Leon, thank you so much for taking the time to leave us a review! We appreciate your support and hope to welcome you back to make your experience 5-stars worthy. Thank you again for choosing our hotel!
Response from Laura - Hotel Manager on 13 Jul 2023
Dear Wallace,Thank you so much for taking the time to leave us a 5-star review! We appreciate your support and hope to welcome you back for another exceptional experience soon. Thank you again for choosing our hotel!Warm regards,
Perfect location for walking at night, many restaurant options and feels safe. Around the corner from the Spanish Steps and the Metro station.
REBECA
Stayed 3 nights in Oct 2021
Response from Laura V. General Manager on 12 Nov 2021
Dear Rebeca,
Thank you for sharing your experience with us.
We are glad that you had a great time at Hotel Piazza di Spagna and we look forward to welcoming you again during your next trip.
Best regards,
Great location. The staff was always friendly and very helpful with all of my inquiries.
Would definitely stay here again
Maria
Stayed 5 nights in Sep 2021
Response from Laura V. General Manager on 11 Oct 2021
Dear Maria,
Thank you for your kind review. We are glad that you had a great stay at Hotel Piazza di Spagna and we hope to welcome you again during your next trip to Rome!
Best regards
Situated very good, services and assistance the best
Verified traveller
Stayed 3 nights in Dec 2019
Response from Laura - General Manager on 28 Dec 2019
Dear Guest,
Thank you for your review. We are glad that you had a great stay with us and that you enjoyed our central location.
We hope to welcome you again in the future.
Best regards,
Staff is professional and sensitive to the needs of their guests.
You feel safe and welcome. Every question gets answered.Special thanks to Adrianna and Francesca.
Verified traveller
Stayed 2 nights in Nov 2019
Response from Laura - General Manager on 28 Dec 2019
Dear Guest,
Thank you for your kind words, it's a pleasure to hear that we exceeded your expectations. We are really proud of our staff and I will make sure that Adriana and Francesca read your beautiful review.
We hope to welcome you again during your next trip to Rome!
Best regards,
My go to hotel in Rome! Best location and staff is friendly and breakfast very good.
Love Ristorante 34 right across the street.
Thank you!
Peggy
Stayed 3 nights in Dec 2019
Response from Laura - General Manager on 28 Dec 2019
Dear Peggy,
Thank you for your amazing review! I am thrilled to hear that you enjoyed your stay with us and we look forward to welcoming you again in the future.
Best regards,
10/10 Excellent
ARIELP, BUENOS AIRES, ARGENTINA
Travelled with family, Travelled with family and small children
Great location. Friendly and excellent staff. Tasty breakfast.
Verified traveller
Stayed 2 nights in Oct 2019
Response from Laura - General Manager on 26 Oct 2019
Dear Guest,
Thank you for sharing your experience. We are glad that our staff helped make your stay unique and we thank you for the kind words regarding breakfast.
We hope to welcome you again in the future.
Best regards,
Francesca at the front desk was absolutely delightful. Always had a smile for us after a long day of touring around. Gave us great suggestions for dinner when asked. Good central location just around the corner from the Spanish Steps. Walked to the Vatican from here. Lots of shopping and restaurants all around the Hotel. Would recommend.
Scott
Stayed 2 nights in Oct 2019
Response from Laura - General Manager on 26 Oct 2019
Dear Scott,
Thank you for your kind words for Francesca, our staff always tries to make every stay special with the best recommendations and the biggest smile.
We are thrilled to read that you had a great stay with us and hope to welcome you again in the future!
Best regards,
Love that it was convenient and the staff were helpful and friendly, the hotel is charming, attention to detail when cleaning would improve the overall experience, ie light switches, counters, headboard in rooms, shower drain was slow to drain, otherwise would stay here again
Silly
Stayed 5 nights in Oct 2019
Response from Laura - General Manager on 26 Oct 2019
Dear Silly,
Thank you for your review. We are glad that you enjoyed your stay with us, and thank you for your nice comment regarding our staff.
We are sorry for the inconvenience and take note of your complain. We always try to provide the best level of service, and I am confident that on your next trip to Rome we will provide the service we are known for.
Best regards,
10/10 Excellent
Verified traveller
20 Oct 2019
Verified traveller
Stayed 3 nights in Oct 2019
Response from Laura - General Manager on 26 Oct 2019
Dear Guest,
Thank you for you review, we hope to welcome you again in the future.
Best regards,
We loved the location. Close to the Spanish Steps, shops and restaurants.
Verified traveller
Stayed 1 night in Oct 2019
Response from Laura - General Manager on 26 Oct 2019
Dear Guest,
We are glad that you had a great stay with us, thank you for sharing your experience.
We hope to welcome you again on your next trip to Rome!
Best regards,
We really liked staying at the hotel. The hotel was very clean and staffs were friendly. Location was good, too. It's close to restaurants, bars and supermarket. The only thing I didn't like was the opening hours for breakfast was irregular. One morning, my husband and I could have good breakfast with cappuccino at their restaurant started seven thirty in the morning, and the staff at the restaurant said we could have just a cup of coffee and croissants little bit earlier than seven thirty to go to the airport for our flight if we want. However, the next morning she didn't even open the restaurant until seven fifty, so we missed our breakfast that we thought we could have. Other than that it was nice staying there.
Julie
Stayed 5 nights in Sep 2019
Response from Laura - General Manager on 25 Oct 2019
Dear Julie,
Thank you for sharing your experience. We are glad that you enjoyed your stay with us!
We are deeply sorry for the misunderstanding, breakfast starts everyday at 7:30 and ends at 10:30, except for Sundays where it opens at 8:00 and closes at 11:00.
We hope to welcome you again in the future in our property.
Best regards,
10/10 Excellent
Verified traveller
9 Oct 2019
Verified traveller
Stayed 3 nights in Sep 2019
Response from Laura - General Manager on 25 Oct 2019
Dear Guest,
Thank you for your review, we hope to welcome you again in the future.
Best regards,