Dear Mrs Tolley, it was a great pleasure to have you again in our hotel for your third time; On behalf of all the staff we thank you very much for your excellent review and your praise of our work. We hope to see you again soon and, in the meantime, we would like to express our kind regards.

Dear Guest, on behalf of all the staff we thank you very much for your excellent review of our services, the cleanliness of our rooms and the central location of our hotel. Looking forward to seeing you again soon, we take this opportunity to express our kind regards.

Dear Guest, thank you for choosing our hotel and many thanks for your excellent review of our services.We are very happy that you had a good time with us and, looking forward to hosting you again, we send our kind regards from all the staff.

Dear Guest,thank you for choosing our hotel for your holyday in Rome and many thanks for the positive evalutation of our services.Looking forward to host you agin, we express our kind regards.

Dera Guest,Thank you for choosing our hotel for your recent stay in Rome, and many thanks for the exellent review about our services, our central location and the cleaness of our rooms. On benhalf of all our staff we take this opportunity to express our kind regards.

Dear guest,Thank you for staying in our hotel and for taking the time to write your positive review about our services and our central location.We are pleased to inform you that we have already changed half of the mattresses and they will all be completely replaced soon. On behalf of all our staff we take this opportunity to express our warmest regards.

Dear Guest, Thank you for choosing our hotel for your recent stay in Rome and many thanks for the posivive review about our services.Looking forward to see you again, we take this opportunity to express our kind regards from all the staff.

Dear Guest, We thank you for choosing to stay in our hotel with your family. We sincerely thank you for your excellent evaluation of our services and the courtesy of our staff. Looking forward to welcoming you again, we take this opportunity to express our kind regards.

Thank you!

Thank you!

Dear Guest,Thanl you for choosing our hotel and many thanks for the exellent evalutation of our services.Looking forward to see you again, we take this oportunity to express pur kind regards.

Dear Guest,Thank you for staying in our hotel, and many thanks for your positive review about us.Hoping to see you again soon, we take this opportunity, on behalf of all the staff, to wish you all the best.

Dear guest, Thank you for choosing our hotel and many thanks for the exellent review abour us and our services.Looking forward to welcoming you again, we take this opportunity to express our kind regards.

Dear guest,First of all, thank you for the positive notes about the cleanliness of the rooms and the courtesy of the reception staff.With reference to the stairs, our hotel is located in a historic building in the historic centre, and the reception located on the 1st floor is well indicated and also accompanied by photos, precisely to avoid misunderstandings with guests who cannot walk.The taxi service is automatic, and usually arrives in three or four minutes, but if there is a strike or high demand, it is not our fault that the taxi does not arrive in the usual time.The maids do the cleaning in the morning before 2.00 pm and, when there is the last room to clean, as in your case, they kindly ask to be able to clean.Sincerely.

Dear Guest,it was a real pleasure to have hosted you during your vacation in Rome, and we thank you very much for your excellent review of our services and the courtesy of our staff.Looking forward to host you again, we take the opportunity to express our kind regards.

Dear Guest, First of all thank you for choosing our hotel. Since our hotel is located in a building in the historic centre, our reception and our lift start from the first floor, but our staff is always available to take care of our guests' luggage both on arrival and departure. Kkind regards.

Dear Guest, Thank you for choosing our hotel and many thanks for your positive review about our services, our central positiuon abd the kindness of our staff.Looking forward to host you again, we express our kind regards.

Dear Guest,Thank you for choosing our hotel for your recent stay in Rome, and many thanks for the exellent review about our services, the cleaness of our rooms and the kindness of our staff.Looking forward to see you again, we take this opportunity to express our kind regards.

Dear Mrs Sally-Ann,It was a real pleasure having you as our guest and it is with great pleasure that we read and appreciated your review of our services and the courtesy of our staff.We hope to see you again on your next trip to Rome and we take this opportunity to express our best regards.

Dear guest, Thank you for stay with us and for your good evalutation of our services.Kind regards.

Dear Guest, thank you for choosing our hotel and many thanks for the excellent review about our services and the cleanness of our rooms.Looking forward to host you again we take this opportunity to express our kind regards.

Dear guest,Thank you for choosing our hotel for your recent stay in Rome and many thanks for the positive evalutation of our services.Looking forward to see you again, we take this opportunity to express our kind regards.

Dear Guest,Thank you for choosing our hotel for your recent stay in Rome.Many thanks for your positive review about our services, our central location and our frindly staff.Looking forward to host and see you again, we take this opportunity to express our kind regards.

Dear Guest, Thank you for choosing our hotel and many thanks for your exellent review about us. Looking forward to welcoming you again in the next future, we take this opportunity to express our kind regards.

Dear Guest, thank you for choosing our hotel and many thanks for your exellent review about our services, our central location and our staff. Looking forward to having another chance to host you on your next trip to Rome, we send you our best regards.

Grazie! Un cordiale saluto.

Good morning Ms. Valerie, thanks for your kind review! We are pleased to hear that you had a good stay. We hope to see you again, in the meantime our best regards.

Dear Ms. Debra, thank you for your kind review! We hope to see you next time. Yours Sincerely.

Dear Mr. Jehad, thank you for your kind review, we are glad to know that you had a good stay with us! We take note of the hot water and it will be our responsibility to check. Look forward to seeing you again, we express best regards.

Dear Mr. Ian, Thank you for choosing our hotel and many thank you for the excellent evaluation of our hotel and our services. Looking forward to host you again we express our kind regards.

Dear Mr. Colin, we are glad to know that you had a good stay with us, and we thank you for kind review! We hope to see you again, best regards!

Dear Guest, we are pleased to hear that you had a good stay, at the moment due to the rules on spacing, we serve a continental / american breakfast in a bar opposite, at an extra cost of Euro 7.50 per person/say. Wi-Fi (fiber) daily cleaning, satellite TV and air conditioning are included services. Until next time, best regards.

Dear Guest, thank you for staying in our hotel and for your good evaluation of our services. Hoping to see you again among our welcome guests, we take this opportunity to wish you and your family all the best.

Dear Mr. Pawel, thank you for your kind review! We appreciate that you had a good stay with us and we hope to see you again. Kind regards.

Dear Guest, thank you for staying in our hotel and for the excellent evaluation of our services. It is usually well described on all websites that the reception and our lift leave start from the 1st floor; also to avoid unpleasant misunderstandings. We will check and if is necessary, we will modify the description. We take the opportunity to express our kind regards.

Dear Mr. Roberto, frankly I don't know what is referring when you talk about discourtesy at the Reception, it is not really the way we work. If something was not to you liking, could inform us and we would do it. I wish you a choice that best suits your needs for the next time. Regards.

Dear Ms. Tomand, thank you very much for your kind review! We are pleased to know that you had a good stay with us. Look forward to see you again, we express our best regards!

Dear Guest, Thank you for your great comment about our services, as the breakfast, and our central location. Has been a pleausre to host you in our Hotel and we hope to see you again in the next future. Looking forward to see you agin we take this opportunity to wish you all the best.

Dear Customer, First of all thank you for choosing our hotel for your holidays. Our beds are equipped with the latest generation orthopedic mattresses; many like them, but it is evident that they do not satisfy everyone. Our hotel is in the historic center of Rome and, like many historic buildings, the entrance is located on the 1st floor, as is our reception. We are all ready to take care of our guests' luggage both on arrival and departure; Allow me to underline that, in a city like Rome where you go up and down steps all day, I don't think that an extra flight of stairs, of 20 steps, can make so much difference. Kind regards

We do really appreciate your comment, that will encourage us to improve our performance in making better.

Dear Customer, Thank you for taking the time to write your opinion about the stay in our hotel. We highly appreciate the positive notes, for example the breakfast, the cleanliness and the centrality of our hotel, but also the suggestions that help us improve the service. We hope to see you soon and, on this occasion, we wish all the best to you and your family.

Thanks for your comment, obviously looking forward to welcoming you back to the Eternal City on your next occasion.

Thanks for your comment, looking forward to welcoming you back in our amenity on your next occasion.

Gent.le Cliente, Grazie per aver soggiornato nel nostro hotel e per l'ottima valutazione di nostri servizi. Sperando di rivederla presto tra i nostri graditi ospiti, cogliamo l'occasione per esprimere i nostri migliori saluti da parte di tutto lo staff dell'Hotel Lirico .

Gentile cliente, Siamo sempre attenti alle opinioni dei nostri ospiti. Ci avrebbe fatto piacere sapere qualcosa in più sul motivo della sua valutazione insufficiente. Cogliamo l'occasione per porgere i nostri cordiali saluti.

Dear Mrs Laura, Thanks for having stayed in our hotel and for expressing your positive opinion about our services, such as breakfast, and our central location in Rome. Our rooms are of different types, and the standard room, like the one you stayed in, is smaller than the others. ; we will be happy to offer you a superior room at the next opportunity. Kind regards Hotel Lirico - Massimo

Dear Mrs Lucie, Thank you for choosing our hotel for your holyday in Rome and many thanks for the exellent evalutation abour our services and the cleaness of our rooms. Looking forward to host you again we express our kind regards.

Dear Customer, Thank you for choosing our hotel for your recent stay in Rome, and many thanks for taking the time to post a positive evaluation of our services and our rooms. Looking forward to host you again we take this opportunity to express our kind regards.

Dear Mrs. Kristine, It was a pleasure to meet you and host you in our hotel. We thank you for your positive review of our services, such as breakfast, and cleaning our rooms. We have already renovated several rooms, and we're going to renew others this coming winter; we will be happy to give you a new room with a more spacious bathroom next time. Meanwhile, we take this opportunity to express our best regards.