Terrace/patio

Reviews of Hotel La Residenza

4 out of 5
Hotel La Residenza
Via Emilia 22-24, Rome, RM

Reviews

9.2

Wonderful

Rating 10 - Excellent. 682 out of 1002 reviews" "
Rating 8 - Good. 246 out of 1002 reviews" "
Rating 6 - Okay. 45 out of 1002 reviews" "
Rating 4 - Poor. 19 out of 1002 reviews" "
Rating 2 - Terrible. 10 out of 1002 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Clive

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Vincenzo on 27 Mar 2024
Thank you very muchj

10/10 Excellent

Yelena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 6 nights in Feb 2024
Response from Vincenzo on 25 Mar 2024
Thank you very much

10/10 Excellent

Sue

Travelled with partner
A unique quiet hotel a short walk from all the major attractions and within easy reach of some superb restaurants. Hotel staff were welcoming and gave us help with eating out. A real must when visiting Rome.
Stayed 2 nights in Mar 2024
Response from Vincenzo on 25 Mar 2024
Thank you very much

10/10 Excellent

Fiona, New York

Travelled with family
Liked: Property conditions & facilities
The hotel staff were beyond helpful In every way. Explaining things and helping us to navigate the city. Big thank you to Vincent! The property has a cool sort of forties vibe. Lovely breakfast room And breakfast .
Stayed 3 nights in Mar 2024
Response from Vincenzo on 25 Mar 2024
Thank you very much

8/10 Good

Elena

Travelled with partner
Everything met our expectations
Stayed 6 nights in Mar 2024
Response from Vincenzo on 25 Mar 2024
Thank you very much

10/10 Excellent

Andriana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Vincenzo on 25 Mar 2024
Thank you very much

10/10 Excellent

Idalina Rivera

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Since the moment i made my reservation the comunicacion via emails was 10 . Upon arrival checking was easy and very quick specially after 13 hours flights. The staff was very attentive, knowledgeable, friendly and respectful. Room was as expected. Simple, elegant, comfortable and very clean. Breakfast was excellent . Overall it exceeded my expectations.
Stayed 6 nights in Feb 2024
Response from Vincenzo on 5 Mar 2024
Thank you very much

8/10 Good

Liza

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2024
Response from Vincenzo on 3 Mar 2024
Thank you very much

10/10 Excellent

Cheryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff at the check in desk. The room was clean and quiet and spacious. The breakfast was good although the dining area is too small for the number of guests. We had one dinner in the restaurant which I would not recommend. We walked everywhere from here so the location was great
Stayed 3 nights in Feb 2024
Response from Vincenzo on 24 Feb 2024
Thank you very much

10/10 Excellent

Judith, Diamond Bar

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed from 2/8 thru 2/18 and we had a wonderful stay. The hotel is older but centralized, rooms and bathrooms are spacious. Only bad thing is the hotel is on a busy street so if you have a front room you will hear some noise. I didn’t mind at all but some people may be bother by the street activity. The staff is what made our stay so wonderful. Always willing to help! Vincent was just so nice, full of information. Just love talking to him! Breakfast came with the stay, fresh pastries, cappuccinos, eggs, bacon, yogurt, cereal and juice. The restaurant offered a great menu as well. Overall, it was a great stay. We will stay here again on our next visit to Rome! Ciao!
Stayed 10 nights in Feb 2024
Response from Vincenzo on 24 Feb 2024
Thank you very much

10/10 Excellent

Mary Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Vincenzo on 11 Feb 2024
Thank you very much

10/10 Excellent

Pooja

Travelled with family
Liked: Amenities, property conditions & facilities
Beautiful sized rooms so close to Trevi fountain.
Stayed 4 nights in Jan 2024
Response from Vincenzo on 3 Feb 2024
Thank you very much

10/10 Excellent

Victoria, HOLYWOOD

Travelled with partner
Liked: Cleanliness, staff & service
The staff at Hotel La Residenza were all very welcoming and helpful. The hotel is in a great location in a quiet street but within a few minutes walk of the Spanish Steps and Borghese Gallery. There was good selection available at breakfast. The beds were extremely comfortable.
Stayed 3 nights in Jan 2024
Response from Vincenzo on 28 Jan 2024
Thank you very much

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Vincenzo on 16 Jan 2024
Grazie per aver scelto la nostra struttura. La tua opinione è molto importante per noi.

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stayed 3 nights in Jan 2024
Response from Vincenzo on 13 Jan 2024
Thank you very much

10/10 Excellent

Adam, Teaneck

Travelled with family
Liked: Property conditions & facilities
Great place to stay. Quiet, clean and very helpful staff. Restaurant is very good.
Stayed 2 nights in Jan 2024
Response from Vincenzo on 13 Jan 2024
Thank you very much

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service
A smaller hotel with attentive staff, and good food and service
Stayed 6 nights in Jan 2024
Response from Vincenzo on 10 Jan 2024
Grazie per aver scelto la nostra struttura. La tua opinione è molto importante per noi.

10/10 Excellent

Thai

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and accommodating, was a highlight of our trip. Big room, big bed, good food, and amazing shower :)
Stayed 6 nights in Dec 2023
Response from Vincenzo on 31 Dec 2023
Thank you very muchHappy New Year

10/10 Excellent

Rhian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked this hotel to spend Christmas in Rome, on arrival from the airport, being dropped off in a back street/alley lined with bins did not fill us with great confidence, however this hotel is a ‘Little Gem’ within walking distance to the Spanish Steps, Trevi Fountain, Villa Borghese and with close transport links to other parts of the city. All staff at the hotel were helpful, friendly and attentive, rooms spacious with newly refurbished bathrooms and amazing walk in showers! a good continental selection at breakfast and lots of shopping, cafes and restaurant's in the surrounding area. It’s a great part of the city to stay. We will definitely stay here again when we next visit Rome.
Stayed 5 nights in Dec 2023
Response from Vincenzo on 29 Dec 2023
Thank you very muchAnd Happy New Year

10/10 Excellent

Andreas John

Stayed 8 nights in Dec 2023
Response from Vincenzo on 16 Jan 2024
Thank you very much

8/10 Good

Ursula D., Idaho Falls

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Vincenzo on 23 Dec 2023
Thank you very much

10/10 Excellent

Karl, Woodbury

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and staff from front desk to breakfast and dinner. We got nice room with motorized blinds and a patio with table and chairs. Just hope you don't get the family upstairs with kids stomping back and forth all day and night, like we did on the last night. Still a great hotel.
Stayed 6 nights in Dec 2023
Response from Vincenzo on 23 Dec 2023
Thank you very much

10/10 Excellent

Linda Lucienne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire staff was friendly, helpful, and went above and beyond what could be expected. Thank you for making our stay a pleasant one! Highly recommended.
Stayed 7 nights in Dec 2023
Response from Vincenzo on 20 Dec 2023
Thank you very much

10/10 Excellent

Sandra

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Stayed 7 nights in Dec 2023
Response from Vincenzo on 16 Dec 2023
Thank you very much

10/10 Excellent

Marifar Joy, Rochester Hills

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love our stay at La Residenza hotel. Its walkable but not close enough to Barberini station, the road is very steep so if you are tired walking the entire day, this must be something to take a look into. The breakfast is very good with lots of choices.
Stayed 7 nights in Dec 2023
Response from Vincenzo on 16 Dec 2023
Thank you very much

2/10 Terrible

Lachlan

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would never stay at this hotel again! Firstly, when my wife and I arrived the woman at the front desk was very rude and not helpful at all. We asked for help with our bags as we walked from the main train station she could tell we were very hot etc and her attitude was beyond poor. I asked for her name unsure if I’m spelling it correctly - Yourdit was her name. Staff overall were not very polite. Only found one man at the front who was nice. I booked a premium room, there was nothing premium about this room. The mattress was rock hard and the 2 single beds pushed together had massive curves in the centre of them with flat and the most uncomfortable pillows I’ve ever come across in a hotel. The room was on the first floor and directly out the window on the ground floor was 4 large air conditioning vents that made extremely loud noises constantly. Would stop for 15 minutes then start again. Even with the windows closed you could hear this loud noise constantly. The fridge that is attached to the wall had very loud noises all night, sounded as though there was wind whirling around the room. This was very annoying. The overall housekeeping is poor and the benches in the bathrooms would not be wiped down and the floor after our 6 nights was filthy with fluff on the floor. There was a piece of fluff that was in the corner of the main area and it was not cleaned after 6 nights. There was also mould on the wall of the shower. Unsure how this is a 4 star hotel.
Response from Vincenzo on 8 Dec 2023
Thank you very much.Customer always makes the difference

8/10 Good

Liberata

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I found the hotel very clean and modern, with very nice bathrooms and furnishings. We are in the restaurant which the food was very good. The breakfast was also very good and a pretty good selection. When eating at the restaurant for dinner one night we were asked to pay in cash which I found odd and made me feel uncomfortable because I did not have any cash on me. And they wouldn't let me out it on my hotel bill. There was no room service and there was no kettle to make a coffee or tea in my room once the restaurant was closed. I tried to call reception but did not have the number and nothing like a phone list. I went to reception to ask for their number for future and was told that I was verbally given the number at checkin. Second time I felt uncomfortable. I want complaining but felt uneasy as if they thought I was. This is the reason for the 4 stars.
Stayed 5 nights in Nov 2023
Response from Vincenzo on 8 Dec 2023
Thank you very much

10/10 Excellent

Janea Sophia

Travelled with partner
Liked: Amenities
hotel staff were very helpful from the time of our booking to our arrival at the FCO airport. The lady who served us coffee during breakfast was friendly and accommodating as well. Im impressed with how clean our room is and the hotel in general.
Stayed 2 nights in Nov 2023
Response from Vincenzo on 8 Dec 2023
Thank you very much

8/10 Good

Kurt, Boca Raton

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is a small boutique hotel. The property was very clean and convenient to walk anywhere in Rome. We walked to Vatican and Colosseum. The room was very large for European standards and our room had a bed bigger than a King size (reason we chose hotel). The decor and the furniture are a little outdated, but very functional. The room had a decent size bathroom and a great shower. The front desk staff was very friendly and helpful. Our room was located facing the front of the hotel and it was kid of loud. Rome is a very loud city at all times. Italians communicate with their car horns and talk very loudly :). The A/C in the unit made some noises and was kind of annoying to sleep. One quirk of this hotel is that you have to leave the key with the front desk every time you go out. They actually use a real old fashioned key on a key holder that weights half a pound (not sure you would want to carry that thing all day in your pocket). One bad thing about the property was the TV. It was old and slow. However, it did have Netflix (thank God).
Stayed 9 nights in Nov 2023
Response from Vincenzo on 8 Dec 2023
Thank you very much

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Historical Hotel. You're love it!!!
Stayed 2 nights in Nov 2023
Response from Vincenzo on 8 Dec 2023
Thank you very much

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place feels more like an palazzo than just a hotel. Friendly staff and a superb restaurant! Have stayed there before and will stay there again. I highly recommend it !
Stayed 4 nights in Nov 2023
Response from Vincenzo on 3 Dec 2023
Thank you very much and hope to welcome you again

8/10 Good

Robert

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pro: We enjoyed our 7 day stay. The hotel is very clean and the staff is excellent. Rooms are very spacious and housekeeping does a fabulous job with room care each morning. Breakfast buffet is good. Con: Rooms have no coffee / tea makers. The refrigerator is mounted on the wall that only holds 2-12oz bottled waters, and 2 cans of soda. There is no phone or clock. You will need to use your cell phone to call friends / family staying in other rooms. Rate: 4 Stars We recommend La Residenza because it's a very nice hotel with great staff, but the rooms are a bit "plain".
Stayed 7 nights in Nov 2023
Response from Vincenzo on 3 Dec 2023
Thasnk you for your rewiew.Anyway in every room there is a phone: NO FREE CALLS

8/10 Good

Alan

Travelled with family
Liked: Cleanliness, staff & service, amenities
This is a well located and safe option. Our rear facing first floor room had a musty smell - the downside. Breakfast is good and the waitress brilliant. The bar area is nice and offers a good selection of wines by hotel standards. Happy to recommend - just ask for a higher floor.
Stayed 7 nights in Nov 2023
Response from Vincenzo on 29 Nov 2023
Thank you very much

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Small and quiet
Stayed 2 nights in Nov 2023
Response from Vincenzo on 28 Nov 2023
Thank you very much

8/10 Good

Genoveffa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff. Good in room facilities. Great location and quiet neighbourhood close to transport and walkable to bustling areas. Hotel restaurant lacked atmosphere but food was nice. Would recommend.
Stayed 3 nights in Nov 2023
Response from Vincenzo on 18 Nov 2023
Thank you

10/10 Excellent

Justin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Hotel! Great location, close to Trevi fountain, Spanish steps, shopping and restaurants. The hotel itself has a awesome restaurant. Booking with Expedia gave us complimentary breakfast and a surprise …comp dinner! Just pay for beverages at dinner time. Great food and awesome staff. There are some gentle hills and tricky bricks to navigate on some streets. If you need transportation, the hotel can get a taxi within minutes. They can also schedule airport transfers. Definitely exceeded our expectations!!!
Stayed 4 nights in Nov 2023
Response from Vincenzo on 18 Nov 2023
Thank you very much

8/10 Good

C.R.

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel. Front desk people were extremely helpful in getting around town. Excellent breakfast with wide selection of food included.
Stayed 2 nights in Nov 2023
Response from Vincenzo on 18 Nov 2023
Thank you very much

10/10 Excellent

Teresa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect area just outside busy area but a 2min walk to all shops. Central to all attractions
Stayed 4 nights in Nov 2023
Response from Vincenzo on 17 Nov 2023
Thank you very much

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved that this was a boutique hotel with nice sized accommodations. The staff was very friendly and helpful. The free breakfast was excellent! Even the wait staff for breakfast and dinner were wonderful! Judith at the front desk was especially helpful and friendly.
Stayed 2 nights in Nov 2023
Response from Vincenzo on 17 Nov 2023
Thank you very much

10/10 Excellent

Terry

Travelled with partner
This was a very historic and cute hotel. Extra helpful and nice staff. Went over and above. The restaurant was Awesome. Best lasagne I have ever eaten. Breakfast was a wonderful spread of food and variety. Included in the stay and kept us full all day. Our room was huge! Lots of closet space, double sinks in bathroom. Wonderful shower. Wonderful shuttle to the airport. If we return to Rome I would definitely stay there again. Highly recommend 😀😀😀
Stayed 5 nights in Nov 2023
Response from Vincenzo on 17 Nov 2023
Thank you very much

10/10 Excellent

Erin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room and bathroom here (including bed) were “gigantic” for an Italian hotel. Staff were very helpful and can can easily get around Rome to all the sites from here.
Stayed 2 nights in Nov 2023
Response from Vincenzo on 10 Nov 2023
Grazie per aver scelto la nostra struttura. La tua opinione è molto importante per noi.

10/10 Excellent

Harm

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Well located older style hotel. Updated bathroom was very nice. Enjoyed the breakfast every morning. Walkable to the villa Borghese park and to the Spanish steps and Piazza del Poppolo. Recommended.
Stayed 2 nights in Oct 2023
Response from Vincenzo on 7 Nov 2023
Thank you very much

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
The Staff was svery helpful! The Restaurant was excellent, and our waitress was so accomodating. The Hotel was clean and very neat!
Stayed 2 nights in Oct 2023
Response from Vincenzo on 7 Nov 2023
Thank you very much

10/10 Excellent

Tommy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an excellent hotel in Rome with an amazing free breakfast in the morning. What made it even better was the staff, particularly the front desk staff because they were so helpful in so many different ways for our first trip to Rome!
Stayed 3 nights in Oct 2023
Response from Vincenzo on 7 Nov 2023
Thank you very much

10/10 Excellent

Barbra

Liked: Cleanliness, staff & service, property conditions & facilities
GREETING WONDERFUL. EVERY CONCIERGE WONDERFUL IN EVERY WAY. I CANNOT SAY ENOUGH GOOD THINGS ABOUT OUR EXPERIENCE STAYING AT HOTEL LA RESIDENZA.
Stayed 2 nights in Oct 2023
Response from Vincenzo on 7 Nov 2023
Thank you very much

8/10 Good

Feng

Stayed 5 nights in Oct 2023
Response from Vincenzo on 7 Nov 2023
Thank you very much

10/10 Excellent

Jomay

Stayed 1 night in Oct 2023
Response from Vincenzo on 7 Nov 2023
Thank you very much

10/10 Excellent

Ian

Stayed 4 nights in Oct 2023
Response from Vincenzo on 24 Oct 2023
Thank you very much

8/10 Good

JIll

Stayed 2 nights in Aug 2023
Response from Vincenzo on 14 Oct 2023
Thank you very much

6/10 Okay

Erika

Travelled with family
Liked: Staff & service
Disliked: Amenities
This is a very typical European hotel. The beds were comfortable, and the air conditioning worked really well which was a plus. I am one who likes a lot of natural light in the room, and I felt like this room was very dark which made me feel very gloomy. The bathroom was missing some of the fixings and overall didn’t feel like the room was very clean. Staff was very helpful organizing transportation to the airport.
Stayed 3 nights in Oct 2023
Response from Vincenzo on 11 Oct 2023
Thank you and HOPE TO WELCOME YOU AGAIN VERY SOON