Ratings based on 247 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
84% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveller

Unexpected visit to Rome

Posted 25-Apr-2016
Pros: The excellent service and comfortable room
Cons: Breakfast was chaotic and slow. They very kindly did not charge us however for the meal. I didn't try any of the other hotel restaurants.
Location: Via Veneto is in the heart of Rome and near the Borghese gardens as well as shopping around Piazza Barbarini.
Service was excellent from the moment we arrived until we left for the airport. I arrived from HK and my daughter from NY and although it was too early to check in, they did everything to make us feel welcome and arranged showers and massage in the Spa. The room was very roomy and the extra bed was a queen size bed...
5 out of 5
by A verified traveller from uk

Beautiful and classy hotel in the heart of Rome

Posted 23-Apr-2016
Found this hotel by chance on the web. Would definitely go back. Nothing to fault from room to bar to food, to comfy bed and quiet room. Staff were all so helpful and friendly.
5 out of 5
by A verified traveller from Dubai

I always stay at this hotel the best in Rome

Posted 09-Apr-2016
I always stay at this hotel the best in Rome excellent location very nice modern decoration..but for breakfast lover it is not the best buffet selection. Very clean rooms friendly staff excellent amenities large marble bathrooms good wifi coverage through slow..bad policy for using business center must pay 12 euro to use it.Must obtain wifi pass from concierge this is odd unheard-of in any 5 star hotel world wide this give bad impression to guests and must be changed
3 out of 5
by A verified traveller from Dubai

5 Star Hotel without 5 stars facilities

Posted 08-Apr-2016
Nice hotel on grand via Veneto, near a big park and zoo. Staff are very attentive and helpful. Service is top notch. On the negative side: - you get to pay 500$/night and not allowed to use the swimming pool unless you pay 19€ per person per use!!!! This is my first such experience. - be aware if you book a standard room you are not allowed to accommodate a child even if he is 3 years old even using existing bedding. (Not mentioned on Booking -it is about 15 minutes walking from the center of town(Spania steps)
5 out of 5
by A verified traveller

Nice hotel with great staff

Posted 28-Mar-2016
Pros: Location, staff, and breakfast
One big disappointment was the lack of cooling available in the room as the hotels computer was set to winter despite it being 23 degrees outside. Warm nights resulted and the only solution offered was to open windows into a Main Street resulting in notice.
4 out of 5
by A verified traveller from rome

situé sur la via veneto proche de la villa medicis

Posted 15-Mar-2016
Pros: l'emplacement,le rapport qualité/prix (mais nous avions bénéficié d'un tarif promotionnel expédia)la courtoisie du personnel
Cons: certains mobiliers dans la chambre ne sont pas a la hauteur d'un 5 étoiles luxe
Location: via veneto permet a pied de se rendre a la villa médicis a la fontaine de trévi et de choisir parmi un grand nombre de restaurants recommandés
accueil professionnel et personnalisé (hotesses parlant entre autres français)chambre correspondant au choix éfféctué sur expedia d'autre le prix des course en taxi est raisonnable,11 euros pour aller de l'hotel au vatican,par ex.
4 out of 5
by A verified traveller from North America

Great Hotel

Posted 07-Mar-2016
A great hotel. Located within walking distance to "Spanish Steps", restaurants and shopping areas. The room was perfect and very clean. The staff were amazingly nice and helpful. Breakfast included many choices and the capuccino was excellent.
5 out of 5
by A verified traveller from France

services parfaits , bel hotel bien placé

Posted 22-Feb-2016
Pros: emplacement pour visite à pied , services
Cons: petit dejeuner
Location: a proximité à pied (20 / 30 minutes) du Vatican, de la fontaine de trevi, du quartier place d'espagne (commerces)
hotel 5 etoiles, services et chambres avec un niveau de qualité attendue
4 out of 5
by Olga from Москва

Пришло время перемен

Posted 05-Feb-2016 on Hotels
Останавливались в этом отеле много раз, считая его одним из лучших на Via Veneto. В этот раз неприятно поразили завтраки в лобби отеля ( не очень комфортно, как-то "на проходе") и вдруг появившаяся плата за пользование зоной SPA, с чем раньше мы никогда не сталкивались, хотя не меняли категорию номеров. В целом, отель как-то "потускнел", хотя персонал по-прежнему внимателен и дружелюбен. Видимо, пришло время перемен...
5 out of 5
by Frederico

This traveller left a rating score only Posted 04-Feb-2016 on Hotels