Lobby sitting area

Reviews of Esedra Inn

Esedra Inn
Via Nazionale 243, Rome, RM

Reviews

7.4

Good

Rating 10 - Excellent. 52 out of 173 reviews" "
Rating 8 - Good. 59 out of 173 reviews" "
Rating 6 - Okay. 31 out of 173 reviews" "
Rating 4 - Poor. 15 out of 173 reviews" "
Rating 2 - Terrible. 16 out of 173 reviews" "

8.0/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Mike and Trish, Bristol, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place to Stay
We stayed for 4 nights mid April 2018. This place is a very good as a base to explore the Roman attractions which is exactly what we wanted. Its a very good B&B. Veronica was a lovely host and greeted us every morning when we had a simple breakfast. There are local restaurants offering 'full breakfasts' if that's your preference. Rooms were very clean, towels changed twice during our visit. This was our first visit to Italy and therefore Rome, so it was an experience getting to the 5th floor of 243 Via Nazionale using the lift !!! :-) 243 Via Nazionale is a very big multi tenanted building - Esedra Inn is on the 5th floor of Block B (of blocks A,B C and D). Colosseum etc is around a 40 minute walk, Trevi Fountain around 15 minutes, Spanish Steps around 25 minutes. All in all a great central place to stay and thanks to Veronica for making us welcome!
Stayed 4 nights in Apr 2018

2/10 Terrible

Krys, London

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible hotel which is falling apart
Upon arrival the lift was out of order and we were told to carry our luggage up 4 floors by a maid who couldn't speak much English. The maid handed me her phone on check in to speak to the manager who said he would arrive in the afternoon (he didn't). We were shown to our room without any explanation how to lock/unlock & access the hotel (there were a bunch of about 5 keys). We had issues locking the room and found it a little odd that the owner seemed to know exactly how to lock/unlock the door which wasn't as simple when we tried. The condition of the room was terrible, everything was pretty much falling apart and held together with tape. We saw the owner once throughout our stay, this was when we requested he come and sort out the security issue with the door. Other than this, there was 1 maid in the morning and throughout the rest of the day nobody on reception. If I was you, I'd spend more money on a better hotel. Esedra Inn spoilt our experience of Rome. We were finally given the option to check out and receive a refund but this was only sorted for our final night and after spending hours on the phone to Expedia. We found a MUCH better hotel which didn't cost much more (Venetia Palace).
Stayed 2 nights in Nov 2017
Response from Tonino on 8 Dec 2017
For the first time we met people who were traveling for the first time and had never entered the Guest House (we are not a hotel), from here you can understand that they have booked for the first time. Everything you have written and photographed you have done with deception, you have also bought the scotch and removed things, absurd, just because you wanted the "Jacuzzi bath" that is not in our services, after you have challenged and then called the agency, then you realized that this service was not intended, so you have invented everything to get the money back. I do not add anything else because I could write a lot, not even understand how an anti-panic door works, you're a kid, but be accompanied by parents for the first time. We have sent you away, having reimbursed € 40 has not changed our lives.

6/10 Okay

stephen

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We had room 6 which is economy apparently. The room is very small, not a double room and would suit a single traveller. Bathroom was excellent. The main problem with the room is its situated right next to the hotel door/reception desk and sitting area, you have no privacy at all as you can hear everything going on.I booked the room with free breakfast but there is none. There is however a vending machine tucked away in the corner. You are allocated 5 keys (1 for the big main door leading to the street outside, 1 for the big metal gate inside, 1 for the small elevator, 1 for the hotel and finally 1 for your room. Incredible. Having said all this if you get a room other than No.6, it is a great building/hotel.

10/10 Excellent

lucy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place to stay
A lovely place to stay right in the centre of Rome. The room was very clean, well appointed and much larger than I expected for a central Rome location.

6/10 Okay

Zehra

Liked: Room comfort
Disliked: Staff & service
Unpleasant Stay
Our stay wasn't that comfortable. Day 1: The TV didnt work and they admitted to knowing the TV wasnt working but didnt give us a different room. Day 2: The hot water stopped working from noon to night and was fixed upon complaint. Also, the AC and fridge overall didn't work well at all. There is no one at the service desk so you cant even ask for assistance. Nice hotel but it's quite inconvenient in many ways.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

De'Anthony, Alabama

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Excellent stay at Esedra

2/10 Terrible

wunka, Hong kong

Liked: Cleanliness
Disliked: Property conditions & facilities
Not too bad
We arrived late at night, they left the keys at the door, so we don't have to sleep on street, this is quite nice. However, in my room the shower has water leakage problem. They allowed the change of the room on the 2nd day. The breakfast is horrible. Location is good. No air conditioner(or not working). The outcome is the room is very hot at night.

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel,
Great Hotel and if we go back to Rome we would not hesitate to book again. We booked the suit which gave us a bit extra room and it worked out very good. Location is good only a 10 minute walk from Termini with plenty of bars and restaurants near by. Very safe. Just a couple of pointers that guests may find useful 1)The Hotel is not obvious as it's through a courtyard, look for street numbers, you won't find any indication of the Hotel from the street. 2)The lift requires a key to operate it and with the Hotel being on the 5th floor, if there is more than 1 in the group send someone up first to register and get a key rather than struggle up stairs with bags. 3)The breakfast is simple with coffee, juice, yoghurt and a croissant. But no knife for the butter or jam, take a plastic knife 4)There are no glasses or beakers provided if you want a drink. Overall though we would recommend this Hotel, great room, good location and helpful staff.

8/10 Good

Peter, Adelaide, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
Very central location in centre of retail district of Rome, near Repubblica Station. Check-in was not staffed at all times, so I had to notify reception in advance. Staff were helpful, but had limited English. Room was clean, quiet and confortable. Wifi was excellent. Breakfast consisted of fruit juice, croissants and crisp bread, jam, and tea or coffee. TV showed only Italian and French stations, not English. I was unable to obtain an iron for clothes.

8/10 Good

Leo, Bangkok

Liked: Cleanliness, room comfort
Convenient and worth the money
It's a good hotel situated in a very convenient location. However, the check-in can be a problem. You need to reconfirm your arrival time with the staff so he can be there for the check-in. One would have expected a 24 hour check-in from a "hotel", no? Anyway, apart from that, everything else was good value for the money paid.

4/10 Poor

Sarah, Cambridge, UK

Liked: Cleanliness, room comfort
Disliked: Staff & service
Tidy room, but that's it.
A few weeks before our stay, the hotel emailed me to confirm our estimated time of arrival. We were pleased to be contacted and confirmed due to arrive about 7pm, as our train was due in at 6.30pm. After a wrong turn, we arrived at 7.25pm & reception was due to be open til 8pm. However they did not answer the buzzer on the external door. Eventfully, a resident of the building came and we got past the first door. Then there was a locked iron gate. Again, no answer on the buzzer and eventfully a resident came and we got past our second obstacle. Six flights of stairs up, (the lift only works with a key), I find a note on the locked hotel door - 'Gone out, please call...' and a number. My phone was flat, so I found the receptionist at different hotel downstairs who kindly called a staff member to come let us in. Not a great start. The room was clean, tidy. The bathroom was modern and clean- all fine, except the rain shower head did not work and we were left with a low handheld shower head. Breakfast was disappointing. On first day of arrival we were asked what we wanted for breakfast and what time we wanted it; and so it stayed throughout stay without option of changing it. Only on the first day did we get what we asked for, after which it became an individually wrapped croissant, an orange juice and a 30 cent coffee from the machine. We didn't get breakfast at all on our last day. There was no staff presence, no opportunity to ask or advise anything. Disappointing.

8/10 Good

Verified traveller

Liked: Staff & service
Exceptional service but broken shower floor.
My stay was wonderful. The only problem we experienced would be the shower room. The shower floor and seat were broken. They are taped by the scotch tape. They are not nice and we still can feel the hole on the floor from the broken part. This also created a massive water leakage to the bathroom floor. However, everything else was fine especially the service given by Esperanza. She provided us with an exceptional service. We can't thank her enough. Moreover, the hotel location is great near the metro station and can walk to all main tourist attraction in town.

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Good location but overall no value for money.
We were disappointed by the bathroom condition. The shower quality was very poor and old. We were told to have the breakfast in our room. The quality of the furniture was good but overall the price was expensive for what the hotel was offering.. On the other hand the hotel is very close to the Termini and in a walking distance of many sightseeings. Via Nationale is also great for shopping.

4/10 Poor

Verified traveller

Disliked: Staff & service, room comfort
Not satisfied.
It was ok. Although the check-in time was at 2:00 and we had told them that our flight was coming in for 11:30, they kept calling to find out when we were arriving. The air conditioner didn't really work. The bathtub leaked. When I went to enjoy breakfast, I was advised that breakfast was served in the room and all the food was prepackaged. I will probably never stay at this place again when visiting Rome.

8/10 Good

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Martin, Wolverhampton

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Closed???
The reason i rate this hotel so poorly is when we arrived at the hotel, it was in fact CLOSED, yes the hotel i had booked, and that had e-mailed me two days previously about the time of my arrival was CLOSED!! I'm very confident there isn't a worse service than having NO service what so ever, although hotels.com can not be to blame and we extremely helpful with the situation.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Nice hotel,perfect position
Position of the hotel was good. The breakfast was not bad. The conditions of the room were good. Wireless didn't work so well.

10/10 Excellent

Theresa, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Helpful staff!
Esperanza was very helpful arranging transportation for us. Would stay again!

8/10 Good

Falconero, Balzers

Liked: Property conditions & facilities, room comfort
We had a nice stay, all was quite perfect. Location is very central. The hotel serves the purpose of a city-trip. If you enjoy nice breakfast this is not your choice but they do not claim to be a place for nice breakfast so its in order. If I could I would not take the breakfast anymore and take it in one of the very nice close by restaurants which are open in the morning. I would take the hotel again over all it was very pleasant.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Room was nice and big. Good bathroom and large bath. Location close to railroad station and only OK to real tourist sites. Hard to find and get in to but OK once you get there. Front desk is not there all day. It worked for us but maybe not everyone. Not for your first trip to Rome but good if you want to be by train

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
fine location/ clean rooms
very difficult to find the hotel and come incide b/c nobody on reception and ringbell not answer. Write and call befo visiting !

8/10 Good

William, Cambridge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We'd stay here again :)
A very traditional hotel in its style and charm. It was a little tricky to find as it's located through large secure doors on the main road. Good to see that security has a high priority here - you get lots of keys to access all necessary parts. The lift is a little antiqaited and the rooms are traditionally furnished which gave our visit a nice feel as it's what we wanted rather than a modern souless-type hotel. Our room was spotless and the staff very pleasant and accomodating. A good breakfast on a tray in your room at the time you want it is a nice touch. Centralish location and near cafes and bars. We did lots of sightseeing by foot (except the Vatican!). Close to Republic Metro station.

6/10 Okay

Sarah, Bedfordshire

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great location, difficult to access
The best thing about this hotel was the location. Walking distance to all the main attractions and restaurants nearby. The room was adequate, air con did not cool the room very much, bathroom tired but very clean. Breakfast consisted of coffee, juice, yoghurt and cake! No breakfast room, so it was brought to our room. Accessing the hotel on arrival was a mission, even our driver could not find it. The staff were very friendly and welcoming. The hotel was surprisingly quiet as it was a main road, so we had a good night sleep each night of our stay.

10/10 Excellent

Jessica, New Mexico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent excellent location.
Very clean and comfortable. Hotel staff friendly and helpful. Best hotel of our trip hands down. Location was ideal for sight-seeing...we walked nearly everywhere and it was conveniently near the train station...a safe comfortable room...

6/10 Okay

Cartney, Wellington

Disliked: Property conditions & facilities, room comfort
Ok for one night
Three of us stayed here for one night before catching a train the next day. Hotel was conveniently located for the metro which we caught for the train, but the room was small (I booked for a triple and got a double and a trundle bed which touched as there was no space) and the shower looked like it was ready to disintegrate at the slightest touch! Breakfast was included, we asked for fruit and yoghurt and got 3 yoghurt and two croissants so not sure what happened there. One tiny elevator that you need to have a key for to use, so if you have lots of bags if is best to send one person up to check in and get the key first! Ok bit wouldn't recommend really.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasantly surprised
This was a one night sleep over before returning to the states and I am glad we chose this hotel. It was convenient (we walked to Piazza Venezia and the Colloseum), very quaint, clean and comfortable. Also was a great price. I would recommend.

10/10 Excellent

stephenson's, england

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel
Warm welcome on arrival, helpful staff who gave us a map showed us routes to the main attractions . Where the metro was and which bus number to catch. The room was very clean and was cleaned every day & fresh towels. We had fresh coffee brought to us every morning, we also went to the restaurant round the corner which the hotel staff gave us a voucher for ,food was lovely. We would stay there again.

6/10 Okay

debigrams, Abu Dhabi

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Great location
There was never anyone sitting at the reception desk. You had to write out requests for towels, etc. The room was find for one person but very crowded for 2, Air conditioning did not work. Would not recommend to anyone and would not return.

10/10 Excellent

Jin, Annapolis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous!!!
My husband and I went Rome for 1 day and we were not very happy that where we stayed and we thought that we'd better stay one more day in Rome but we did not want to stay at same place.....we found a small and reasonable price near the termini train station.....when we went there we both agreed that small B&B but very very clean and unbeliebably good location....feels like we are staying at 5 star hotel.....actually 5 star hotel floor is not very clean atall.....we stayed many 5 star hotels so far.....The B&B is much more than high quality accomodation all I can say.....I definately would recommend people to stay there!!!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Room - nice accommodation
The staff was very nice. Good location. Large tub for 2 with spa jets. A little hard to find, but easy once you've found it. I saw others mention breakfast was late. Yes, they are very leisurely with that. When I finally asked about it, they brought it immediately. Other than that, no complaints. Good deal for the price. Staff speak English and Spanish as well as Italian.

10/10 Excellent

Jess, Honolulu, Hawaii

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel near central train station in Rome
Centrally located near main train station in Rome. Room was quit, clean, comfortable and affordable. Hotel staff very friendly and helpful. Will seek to stay here again on our next visit to Rome.

2/10 Terrible

Christian, Mexico

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Didn't respect my reservation
This hotel didn't accept my reservation and changed my hotel saying they were full. Bad costumer service

2/10 Terrible

Christian, Mexico

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is a b&b, don't respect reservations
It is a b&b not a hotel. There's no one after 9 for your check in. They didn't respected our reservation and they cancelled by email (we had no internet to see that email) because they won't respect the price anounced. They changed us to another hotel because they wanted more than we pay in hotels.com . We had no other choice at 1 am (we were waiting until 10 pm there)

10/10 Excellent

Darko, Los Angeles, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent customer service & nice rooms!
This hotel is perfectly located near shops, food, and the metro. We found that the price was well worth the value. We were treated very well from check in to check out and were allowed to leave our bags there while we explored more of Rome after our check-out. Everyone treated us with kindness and understanding. The room was clean and bathroom was spotless, which is really important to us. Highly recommend.

8/10 Good

spencer, california

Liked: Cleanliness, room comfort
Good stay
Nice hotel, great location close to train station and ancient rome sites. Service could have been better as breakfast was consistently delivered late by at least 20 minutes. Also, shower was tough as the water took forever to warm up. Overall, good hotel and would book again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel perfect location
Had a 5 night stay hotel was immaculate with state of the art facilities . Hotel is full of character with quirky features. Hotel staff very helpful and pleasant recommended fantastic Italian run restaurants. Walking distance of the amazing sites of Rome!

10/10 Excellent

Marathon runner, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy
Great location and cannot fault service or conditions.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Pam, Solihull

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value brilliant location.
Good value for a budget hotel. Location brilliant it's close to all public transport and for sight seeing around Rome. Staff friendly, helpful and polite. Would recommend and return to hotel again.

8/10 Good

Jason, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
We were very unlucky with the rai, however the hotel was only a short walk from the train station. Bear in mind on your arrival the entrance is at the top of a number of flights of stairs. Get the staff to send down the elevator for you! Lovely room, great location. Would recommend to others

10/10 Excellent

Keith, Dublin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Hard to find but well worth staying. Price was very good and the staff were more than helpful and very friendly. I would recommend this hotel to anyone looking to stay in the centre of Rome.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice escape from the hustle & bustle of the city!
We really enjoyed our stay at Esedra. The first time trying to find it and check in was a little confusing as you have to get buzzed in through the main door and the gate and then they have to come down and get you via the elevator, but the room is so nice and secluded, safe, and quiet! After a long day of walking around and seeing the sights of Rome, it's so nice to have a luxurious place to unwind and rest up for the next day! The room was spacious and very clean. Perfect for couples. the location is very close to the metro. We absolutely will stay there again when we are in Rome!

8/10 Good

Johanne, Québec, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great spot to get an overall view of Rome!
For just one night in Rome the location was perfect and the staff was very nice. We were very satisfy by the room. The breakfast coud be better and more complete.

10/10 Excellent

Hiba, Israel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing and comfortable hotel
The hotel was amazing The location is perfect.. It is close to everywhere we wanted to go and visit. The stuff is very nice and help us in everything...

8/10 Good

Barbara, Chicago, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice B&B, great location
Nice big room with a spa tub within the room. Very nice and helpful staff, especially Shiraz and Al. Al is a real problem-solver, very accommodating. Since the shower in the bathroom didn't work, he moved us to another B&B under same ownership for the second night. Basic Italian breakfast with packaged sweets and coffee, but you can make tea and coffee all day. The location is great. Beds can be used as twins, or put together to form a K or Q (matrimonial) bed. Comfortable. As others have remarked, don't show up late at night, you need to buzz the desk to be let in the first time. Enter the main gate when buzzed in, then go through the nice courtyard to building B, then wait for someone to get you the elevator (requires a key). We had a quiet room with a view on the charming courtyard.

10/10 Excellent

Geza, Cleveland, OH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room for a great price.
I was fortunate to get an upgrade to an even better room when we were checking in. The staff is very friendly in addition to that. The hotel is very quite and in a great location to walk all over Rome.

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Place to Spend you days in Rome!!
Everything is excellent! Location is great, close to Piazza Republica, one block from the metro station. The hotel is very nice, the building is beautiful, the rooms modern, clean and with all what you need. Bathrooms, perfect, you can take a great shower after a long day of tourism in Rome. Breakfast, the traditional cappuccino and croissants as much as you want. Service, great, the team of the Hotel is kind and professional. Transfer to the airport ready if you need it. Close to everything! Just Excellent.

8/10 Good

Laleh, Bergamo, Italy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Siamo stati ospiti in questi giorni ( periodo natalizio ). Pur non trattandosi di un hotel a 5 stelle,abbiamo trovato la camera pulita, attrezzata adeguatamente , silenziosa ed ad un prezzo più che onesto.La struttura e’ in un palazzo storico ben tenuto in una zona particolarmente comoda e signorile ( via Nazionale ), a due passi dalla Metro Repubblica e a poco più dalla Stazione Termini. Personale cordiale e per nulla invadente, ci hanno concesso senza problemi di depositare le valige per alcune ore dopo aver lasciato la stanza in questo modo abbiamo potuto visitare liberi da impicci la bellissima città di Roma fino praticamente all’orario di partenza. Difetti? Ascensore solo per due persone.
Stayed 2 nights in Dec 2019

8/10 Good

francesco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2019
Response from Tonino on 4 Dec 2019
Thanks for the score